# Page 19 | Loom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is Loom the right Screen Recording solution for you? Explore 518 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/191187/Loom/reviews

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Loom

4.7 (518)

[View alternatives](https://www.capterra.com/p/191187/Loom/alternatives/)

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Last updated March 7th, 2026

# Page 19 - Reviews of Loom

## Showing most helpful reviews

Showing 451-475 of 518 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KH

Katrina H.  
Technology Director  
E-Learning  
Used the software for: 1-2 years

### "Loom is Great"

February 11, 2020

5.0

I love using Loom to Make Screen recordings.

Pros

Loom is so easy to start a screen/video recording and share it with others.

Cons

It needs a sound check before recording each time.

Review Source

Luis D.  
Chief Executive Officer  
Consumer Services  
Used the software for: Less than 6 months

### "Zero support"

August 3, 2020

4.0

Customer Support is when the customer needs the help not only when the company is ready to provide support.

Pros

free to use for simple things but then when it stops working good luck to find help !

Cons

NO SUPPORT WHATSOVER you have to look for it ! I hate companies that dont provide support right away !

Review Source

SK

SANJAY K.  
Software Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best software to Record videos "

December 1, 2020

4.0

I use Loom to create course content online and its really easy to use, the subscription fees are really small and offer up to 100 videos. The instance sharing features helps a lot in managing resources and reduce the time spent on editing and sharing.

Pros

The loom is very easy to use and the recent UI changes made it easier. The best feature is recording 1080p video with screen recording and your face. It's amazing. All the videos automatically back up to the cloud which is really amazing. The subscription charge is average.

Cons

The UI was a bit awkward before that has been fixed in the latest update, The video drawing feature is really good it would be better if it's available in the state pack.

Switched from

[Camtasia](https://www.capterra.com/p/203013/Camtasia/)

Switched because of dependability on the software installed. The loom is easy to use and cloud storage is available. So the switch was inevitable.

Review Source

CS

Caryn S.  
Communications Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Simple and a game changer"

December 5, 2019

5.0

Time! This has saved so much time in our training and teaching. I also am impressed that it shares as soon as the viewer has watched the Loom video.

Pros

This has been instrumental in coaching both clients and other staff on how to do things on the computer without having to go into another software and record myself, downloading the video, and then uploading to an email. I love how quickly it generates a unique URL to send and the simplicity of being able to share all your screens at once.

Cons

My only wish would be if you record on a separate screen that there's still a countdown displayed on the screen before it starts to record. It currently only beeps when it's ready.

Review Source

DN

Dan N.  
Owner  
Law Practice  
Used the software for: 1-2 years

### "A great way to train your team"

September 11, 2019

5.0

I needed a screen sharing tool to record my processes so that I could start training my team. Loom is the perfect tool to record and share.

Pros

This software is super easy to use; just click a few buttons and you're off recording your screen. This is a great way to document your processes and train your staff.

Cons

Sometimes it's a little buggy and crashes my system, so I'm not sure it recorded and I have to record all over again. But the pros outweighs the cons and you should use try this software to see if you like it.

Review Source

AM

Amber M.  
Associate Sales Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Great tool for internal communication & info sharing"

December 20, 2022

4.0

Pros

Loom is an easy to use software that I've used in the past to create short videos to share with customers showing our software functionality. It's easy to record videos without any start/stop buttons displaying on the screen, and segments of the recording can be clipped out.

Cons

It would be nice to be able to apply external audio files to videos, or to be able to record audio over the video rather. Currently, audio must be captured in real time when the recording is created.

Review Source

VR

Verified Reviewer  
Digital Marketer  
Marketing and Advertising  
Used the software for: I used a free trial

### "The best screen-share video software there is ! "

April 14, 2022

5.0

Pros

With a click of a button it's very easy to quickly start a loom video, record your screen and yourself explaining what's going on and then send the link to a client or team member in under 10 minutes - great for explaining things or sending reports to clients.

Cons

The free version allows you to record for 5 minutes which can feel limited at times but it forces you to get to the point faster which can actually be beneficial.

Review Source

JB

Jesus B.  
Agente Inmobiliario  
Real Estate  
Used the software for: I used a free trial

### "Graba tu pantalla y muéstralo al mundo"

January 8, 2022

4.0

Pros

Es una solución cómoda para presentar documentación a clientes y equipo de forma remota. Grabas la pantalla y la explicación y envías el enlace. Puedes descargar los vídeos a tu disco duro. Uso la versión gratuita, que deja grabar vídeos de hasta 5 minutos.

Cons

No le he encontrado ningún defecto. Cumple con creces la función para la que lo utilizo

Review Source

SG

STEPHANIE G.  
Teacher  
E-Learning  
Used the software for: 6-12 months

### "Works Well, but Can be Slow"

April 29, 2021

4.0

Loom is easy to use and a great tool for distance learning.

Pros

Loom makes taking screencasts pretty simple. It has nice options and is user friendly. Loom was very helpful to me when we were distance learning.

Cons

The servers for Loom can be slow. There have been times when it has taken hours for a video I took to upload.

Review Source

TH

Theresa H.  
AC  
Management Consulting  
Used the software for: 1-2 years

### "Loom is pretty great! "

January 23, 2020

4.0

Pros

Loom is super easy to use and really almost idiot proof.

Cons

Updates come at the most inconvenient times.

Review Source

DN

Derek N.  
Founder  
Financial Services  
Used the software for: 6-12 months

### "Awesome video tool!"

October 9, 2019

5.0

A fun and different way to record a variety of videos.

Pros

This is a great tool to record a variety of videos that you can edit right away and send off to people.

Cons

Nothing really. Easy to use and gave you plenty of options on how you want to publish and secure your videos.

Review Source

VR

Verified Reviewer  
Technical Support  
Telecommunications  
Used the software for: Less than 6 months

### "Loom review"

December 3, 2020

4.0

Loom was good for me for some interviews which I had two months ago.

Pros

I used Loom for some of my job interviews and it was good, as I was able to take quick short video and provide answers on my interviewer's questions via video, which I was able to send via link, so I didn't have to store those videos on my local drive.

Cons

Audio and video quality should be improved a bit and user should be given opportunity to edit background, so in case of a interview, while user is answering on some questions, he can chose to have an office view behind him instead of his home for instance.

Review Source

MCR

Maria Cristina R.  
master  
Consumer Services  
Used the software for: 6-12 months

### "business meeting solution"

October 19, 2022

5.0

Pros

we have started using it recently, but we find it very useful

Cons

So far I haven't found any fault with it, but it could be the sound quality.

Review Source

SH

Sarah H.  
Customer Success Manager  
Computer Software  
Used the software for: 6-12 months

### "Loom Value"

January 23, 2020

5.0

Loom has been amazing asset to my daily workflow as a customer success manager.

Pros

Loom is a great tool to create quick value videos for my customers. A visual explanation often translates better than email to customers.

Cons

I do not have any negatives with the use of loom.

Review Source

pB

panashe B.  
IT Specialist  
Human Resources  
Used the software for: Less than 6 months

### "Great Software"

January 14, 2023

5.0

Pros

I like how loom is a lightweight screen recorder and the time limit is an hour.

Cons

It kept crushing when I tried running it offline

Review Source

CV

Corey V.  
Marketing Coordinator  
Sporting Goods  
Used the software for: 1-2 years

### "Loom is a Fantastic Screen Capture Tool"

May 19, 2021

5.0

I love how easy Loom is to operate, and how it let's me know once someone has viewed my screen capture recording sent through a link.

Pros

Easy to use without any training and I can quickly send over a screen capture to someone on my team. This is especially helpful for communicating issues with our developer.

Cons

There isn't really anything bad to say about Loom. It gets the job done effectively and I cannot think of any additional features that would make it better.

Review Source

FRD

Francis Rod D.  
Graphic Designer  
Graphic Design  
Used the software for: Less than 6 months

### "Loom Review"

January 8, 2023

5.0

My overall experience with loom is great. It is a unique, useful, versatile, flexible software for so many things. It is a great presentation tool!!

Pros

The best thing i like about this software is that it is versatile and flexible. You can do a lot of nice work/output by using this software. From creating videos, communication, presentation and more.

Cons

This is already a complete package. The software is highly recommendable.

Review Source

Kelello John M.  
Software Developer  
Computer Software  
Used the software for: Less than 6 months

### "Looming IT"

December 17, 2019

5.0

Great!

Pros

Loom is so easy to use, the ability to record your screen and be able to share the video with ease is amazing.

Cons

Nothing to be honest, just been enjoying it thus far.

Reason for choosing Loom

Colleague referral.

Review Source

KM

Kate M.  
Allied Health Professional  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Easy to use screen recorder"

May 29, 2021

5.0

Have found this to be a valuable tool to use when working with others, particularly when providing instructions/information that can be difficult to explain in writing. Also saves time as it is much quicker to explain something on a short video than the same thing in writing.

Pros

Saves time and makes it easier (compared to written instructions) to provide instructions to other team members or virtual assistants about how to complete particular tasks Easy to set up and use

Cons

Nothing in particular that I haven't liked - the software has done everything I have needed it for, although I haven't yet explored all of the options available.

Review Source

CM

Christopher M.  
Developer  
Computer Software  
Used the software for: Less than 6 months

### "Amazing Product"

February 11, 2020

5.0

Pros

The ability to share my work easily and explain what I am working on has been amazing.

Cons

Not knowing who has watched the video with after I share it. Would love to have people give an email so that I know who is watching it.

Review Source

SB

Skye B.  
Technical Support  
Marketing and Advertising  
Used the software for: 6-12 months

### "Fantastic"

February 11, 2020

5.0

Pros

Loom makes my job so much easier and I've been able to use it in my personal life as well helping out friends and family members.

Cons

Having to turn OFF the mic and photo - it would be nice is OFF were the automatic setting

Review Source

BS

Brian S.  
Owner  
Photography  
Used the software for: I used a free trial

### "Loom is a Great Platform"

December 1, 2023

5.0

I use loom to communicate with clients and it adds a personal touch and professionalism

Pros

User friendly able to record video and voice. The software creates a small window and you can add your screen. You are able to send messages to clients verses texting.

Cons

Nothing yet still testing. The platform seems solid and functional

Review Source

GM

Georgina M.  
Owner  
Individual & Family Services  
Used the software for: Less than 6 months

### "I Needed This Yesterday"

July 27, 2020

5.0

Good. The software allowed me to accomplish tasks that I had not been able to accomplish before.

Pros

As someone who creates training programs, this is a wonderful tool. I had not heard of it until a couple of months ago and it now fills a void in training capabilities.

Cons

As with most software, there is a free basic service and the premium service that is not free. Throw in the free trial of the premium service, and they have you. Or at least they had me. It is understandable why most software companies do this but that doesn't make me any happier about the practice.

Review Source

DL

Dina L.  
Office Manager  
Machinery  
Used the software for: Less than 6 months

### "Loom Review"

April 4, 2024

4.0

So far Loom has been a very beneficial tool.

Pros

Loom is very user-friendly and fast for the fee.

Cons

I haven't heard of any problems that our sales team has experienced.

Review Source

JO

Jordan O.  
Property Lawyer  
Law Practice  
Used the software for: Less than 6 months

### "Great training tool for all of the team! "

February 10, 2023

5.0

Great

Pros

We use Loom to record training videos for the whole team it’s interface and app is very easy to use and records in great quality! Would recommend!

Cons

Initial intergration was hard to use but great once we know how to use it

Review Source

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