# Page 9 | Loom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Loom the right Screen Recording solution for you? Explore 522 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/191187/Loom/reviews --- Loom 4.6 (522) [View alternatives](https://www.capterra.com/p/191187/Loom/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 7th, 2026 # Page 9 - Reviews of Loom ## Showing most helpful reviews Showing 201-225 of 522 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AK Ahrat K. Graphiste Graphic Design Used the software for: 6-12 months ### "Loom, une option simple et gratuite pour vos captures d'écran" April 18, 2023 5.0 Loom permet de gagner du temps en faisant des captures d'écran ou en partageant son écran avec des collaborateurs. Pros Loom est un logiciel d'utilisation facile, qui en plus d'offrir une haute qualité d'enregistrement d'écran, permet de partager facilement des vidéos et des commentaires avec des collègues et même des personnes extérieures à l'entreprise. Cons Loom est basée sur le cloud, et donc nécessite une connexion internet stable pour fonctionner correctement. Les variations de qualité de la connexion internet influencent l'enregistrement et le téléchargement des vidéos. Review Source JV John V. PAC Manager Entertainment Used the software for: 1-2 years ### "A power compact app." May 25, 2022 5.0 For making videos that require screen capturing/recording dont bother with anything else, use Loom. Pros Definitely its ease of use. With other products there has definitely been a learning curve of a few videos until I understand how to use it. With Loom I felt like an expert on my second video. Its intuitive and I feel its not talked about enough. During the pandemic it made life so much easier to communicate with my team. Even now when things are back to normal I find myself using it . Cons I honestly dont have any cons. I think Loom is great and I wish it was more widely used. Review Source Alexandra N. CEO Marketing and Advertising Used the software for: I used a free trial ### "Great Software- but train your affiliates better" January 1, 2021 5.0 We already use reflector and camtasia, and whilst those are slightly more difficult to use than loom, I had such a bad introduction into the software via the affiliate invitation- I really just wanted to delete the account. It is certainly not a bad software, and can be very helpful for teams- I would personally prefer to have the "pricing" state "free forever" on the free plan, have a popup included that tells you which plan you are on (free vs free business trial) and an easy way to delete the whole account (not just the workspace) forever. Pros I like the ease of use- you set up a workspace within a minute and can start recording your screen or yourself. I like the branding options, and that there is a free trial. Cons I was invited by a loom affiliate during the course of a job interview. The recruiter was the rudest and most inept I had ever encountered, and it wasn't mentioned that this was an affiliate link. I felt pressured to use the software (always a bad thing), and it wasn't quite clear that the trial I had signed up for wasn't the "free forever" version, but the loom business version. This MADE a difference, because the business trial seemingly gets converted into a paid trial, and that pressured me even more. So I deleted the workspace. I also tried to find a way to leave loom entirely, consulted the help centre, and realized that this is only possible if you get help from the support. Review Source Nneka O. Freelance Content Writer Marketing and Advertising Used the software for: 2+ years ### "An Invaluable Tool for Remote workers" July 31, 2021 5.0 Pros Loom is easy to use. You can record your screen, record a video and share with teammates. It is invaluable for when collaborating with others - for example, I can show my web master what I mean by positioning for website elements and how we can tweak stuff. Cons There wasn't anything to dislike about Loom. It serves my need perfectly. Switched from [Vidyard](https://www.capterra.com/p/125653/Vidyard/) Found Vidyard to be kinda clunky and hard to get around. Review Source ST Steve T. Owner Marketing and Advertising Used the software for: 1-2 years ### "A very important tool for us - We love it! " November 3, 2022 5.0 Fantastic! I don't think I've needed to contact support so I can't comment on that but the platform has been a fantastic experience to use! Pros The ease of use has to be the number one thing I love about Loom. Its so quick and easy to capture a video in any capacity I want from full microphone and live video to no mic, no camera, just the screen recording. Then it gives you the link and copies it automatically - everything about Loom is so easy to use and makes screen recordings so much faster. Cons A couple bugs I've seen such as the copy GIF feature doesnt always work or the download button won't show up unless you refresh the page. But these are very insignificant in my opinion because you can just refresh the page and it fixes it. Everything else has been excellent! Review Source TA Tara A. Online Business Manager Professional Training & Coaching Used the software for: 2+ years ### "Communicate Quickly & Easily" October 13, 2020 5.0 Great tool. Cost effective. Easy to use for fast communications and you need the impact of a video. Wonderful for quick communications. Pros Really easy to use. Just press a button to record. You can select full screen, just self, or a combination of both. Love having that flexibility. I like how you can change the settings on videos quickly and even password protect them. Perfect solution for making training videos for team members. Cons It's a bit clunky when it comes to being able to setup and delete folders. Same things applies to deleting videos. Too many keyclicks to complete certain basic actions. Cumbersome to move things around. Would love to see drag and drop funtionality in the future. Review Source Felix B. Founder Marketing and Advertising Used the software for: 2+ years ### "Awesome tool for people who prefer talking and showing to explain things." April 24, 2022 5.0 I've been sending looms to business partners, clients, assistants, friends I help-out setting up tech stuff they don't understand. Etc. I often get positive feedback from people for it and I'm glad to see it's helpful. Pros I really like the way it launches easily. Quick start. No messing around. Open app, select window to record, make sure mic is working, cam on/off, hit start. 3.2.1. Go. Cons I wish that some of the paid features were a part of the free version. But still do not regret one bit paying for the full version. Review Source MG Moulik G. Product Manager Education Management Used the software for: 6-12 months ### "Share your screen recordings easily!" February 13, 2023 5.0 Overall it's been wonderful working with loom. Especially, when you are done viewing a video, you can simply add your comments in the thank you screen that appears and the user sending the loom knows that you have seen the video. Pros Loom is really easy to use and it captures your screen, your webcam and your audio simultaneously making recording videos and walking the clients through a design or an app really easy. You can jump between different screens, change the position of your webcam capture easily and share the loom video by just sharing a simple url. Cons There's nothing in loom that is not likeable. The free plans give you plenty of options to share your loom videos and only if you are a very heavy user who needs long videos, you need to buy the professional plan. Review Source HS Hillary S. Customer Support Manager Computer Software Used the software for: 1-2 years ### "Invaluable tool for customer support!" March 21, 2022 5.0 Pros I use Loom on a daily basis. As a Customer Support Manger, it is an invaluable tool for both communicating with our customers and for team communication. When explaining an issue or process through written communication just doesn't work, Loom makes it so easy for me to record a quick screen share video and walk our customers or team mates through the process I need to describe to them. My job would be so much more complicated and tedious if I didn't have Loom! Highly recommend to anyone in the client success or customer support world. Cons There's nothing in particular that I dislike about Loom. Review Source VR Verified Reviewer Owner E-Learning Used the software for: 6-12 months ### "Makes it easy to record & share videos on both desktop & mobile" July 24, 2021 5.0 Pros Very easy to use I can record my screen via the Loom Mac app (chrome extension is also available with limited functionality). Can easily crop the screen portion want to share. Makes it very easy to trim parts of the video I want to delete, so I don’t need to re-record every time. Very easy to share, video link gets generated and the viewer does not necessarily need loom installed to view the video. Can embed the video on a web page if needed. The mobile app can be used to record the screen for mobile tutorials. Cons Cannot add filter to video Does not have noise cancellation functionality Review Source SR Shawna R. Teacher Primary/Secondary Education Used the software for: 6-12 months ### "Great for Teachers" July 29, 2021 5.0 I could not be happier with this product! I started using the free version then saw that, at least for this past year, Loom had a free version for educators with valid emails. I applied for that and never turned back! Pros I love the editing features within Loom. Also, the size of the files that download is wonderful! Being able to undo my edits easily when cutting a video was essential to creating quality videos for my classes this past year. Cons I have no cons to this program. They started downloading edits much quicker than before in the past few months which was incredible! Switched from [Screencastify](https://www.capterra.com/p/163770/Screencastify/) Files download to smaller sizes and better editing features for the free (or free for educators) platforms. Review Source Silvia Anabel P. Asistente Financiera Computer Software Used the software for: 6-12 months ### "Loom para trabajar en equipo" January 13, 2023 5.0 Excelente! a mi equipo les encantó esta herramienta y ahora es uno de nuestros preferidos para enviar explicaciones pequeñas o grabar un minitutorial. Pros La facilidad con que se puede utilizar y compartir los videos, es una heramienta super útil para enviar explicaciones o indicaciones cortas. Cons La manera en que se organizan los videos en la biblioteca, me pasó que no se visualizaba todas las carpetas y tenía que buscar los videos de manera individual. Review Source Soumyajit K. HR Manager Information Technology and Services Used the software for: 6-12 months ### "Easy to use platform for collaboration and information sharing." December 23, 2022 5.0 Overall, I liked the tool and the AI integrated with it. Definitely recommended. Pros The integration was seamless. The step-by-step guide for beginners and the entire interface are pretty intuitive. Cons Nothing as of now. The AI is constantly being improved which was a concern a few days back. Review Source WS Winnie S. Coach Professional Training & Coaching Used the software for: 2+ years ### "Easy to use and reasonably priced" August 15, 2022 5.0 Loom is an essential business tool that helps me to connect with clients in a more personal way than with written emails. It's simple and easy to use. Pros It saves me time as often I find it easier to record a short video to send to clients, rather than sending written emails. The option to record videos either on my computer or on my phone (via the app) is very useful as my video creation isn't restricted to my desk. The screen recording feature is invaluable for creating useful information and content for clients. The customer support team are excellent - very helpful and responsive. The transcription feature is very useful and saves me having to use separate software. Cons It can be a bit buggy at times, especially when recording videos on the app. Sometimes the videos don't upload properly and need to be re-recorded. Review Source Alys G. Marketing Strategist Marketing and Advertising Used the software for: 6-12 months ### "The only tool you need for screen recording " August 4, 2022 5.0 Pros I regularly use this software for screen recording as it’s easy to share the link with my clients or embed the videos on my website Cons I’ve found it can sometimes be glitchy when editing videos - particularly cropping or removing a portion of the video Alternatives considered [Vidyard](https://www.capterra.com/p/125653/Vidyard/) Reason for choosing Loom Cost and quality Review Source AP Adriana P. Human Resources Manager Hospital & Health Care Used the software for: 6-12 months ### "A video sharing platform that gives you a lot of control" November 23, 2023 5.0 Loom has been a great companion as it's my top choice for collaboration Pros I appreciate how I'm able to easily share a video with a link without having to download it as this saves me a lot of storage space and time. Cons I found it a bit tricky the first time i used it, but with time i got accustomed to it. Review Source Rabika B. Sr. Copywriter Marketing and Advertising Used the software for: Less than 6 months ### "Smoot recording without delay and simple automated features" September 21, 2022 5.0 A user-friendly and easy-to-use software for screen recording which we can use for dynamic purposes. It has been a good addition to my business development team to take a proper client brief. It increased our credibility while dealing with so many clients. Pros It makes my office meetings easier. To take clients’ briefings, most of the time I need a screen recorder to review their briefs word by word and remarks by remarks. Loom made it easier for me to screen record it fast and smoothly. It is also cost-friendly and effective for making simple videos with a screen-recorded file. Cons Doesn’t offer a variety of tools. Yet sometimes it will upload records untimely. Sometimes it may not auto-save videos and stop working making us redo the whole project. Review Source Fethiye S. Senior Key Account Manager Computer Software Used the software for: 1-2 years ### "Experience" August 8, 2023 5.0 Pros I can share the screen recording link with anyone. It is comfortable to use. Cons Sometimes it gives an error when I want to stop the screen recording. Review Source Ty K. CEO Marketing and Advertising Used the software for: 1-2 years ### "Couldn't Run My Remote Company Without It" January 23, 2020 5.0 Pros The ability to explain and have the human touch with my employees and customers from anywhere at anytime. Having tech to shoot a quick video over typing out a long email is invaluable. I also love the ability to shoot a video while I'm able to show my screen as it's really important for me! Cons Honestly nothing I really love the product and use it all the time. Review Source VR Verified Reviewer Business Development Manager Business Supplies and Equipment Used the software for: 2+ years ### "Everything you need for videos" April 26, 2022 5.0 Pros Loom’s easy to use screen recording makes demo videos and tutorial vids simple and effective. I get to record what my prospects need to see and present to them in a time efficient way. Cons Honestly nothing that needs to be improved. Super easy to record, store and share videos. Review Source VR Verified Reviewer IT Manager Music Used the software for: 1-2 years ### "Loom Makes Screencasts Easy" January 23, 2020 5.0 Pros Loom is my go to when it comes to quick/easy screen captures. Working in a support environment there is only so much written text can do for an end user trying to solve a solution. In some situations it is warranted but by having a video walk through our end users can keep it to revisit for themselves or other staff that run into the same issues. Cons The Chrome Plugin has acted up on me a few times, but removing and reinstalling it typically always solves it. Switched from [Screencastify](https://www.capterra.com/p/163770/Screencastify/) Wasn't as easy to share videos. Review Source MR MacKenzie R. Principal Sales Executive Computer Software Used the software for: 6-12 months ### "Create a content library the company can learn from with Loom" April 10, 2023 5.0 Log in, hit record, make a video and sent it out - simple as that! Pros Could it be any easier to create a video and share it with your team? Love that in two clicks you are off and running with a high quality recording tool that returns great videos you can share with one more click. Cons From time to time my camera function won't work and I'll need to only record with voice and screen but it's a setting issue that's easily fixed. Review Source Matthew J. Application Engineer Computer Software Used the software for: 6-12 months ### "A ranking officer in its league" July 13, 2023 5.0 Pleasant Pros The ease and simplicity of screen recording. Having used it personally for quite some time I would say having to move between my mobile application and the desktop version to do a handle full of things at the same time with amazing synchronization was a good one for me. Cons It's an amazing solution and there’s nothing not to like about it. Review Source JC Josh C. Owner Design Used the software for: 2+ years ### "Great Reliable screen recorder, but low free limits and an ever increasing paid version price." March 19, 2026 4.0 Great product for ease of use and for just getting a quick video to a client, but it really has gotten pricey in the last few years. Pros Loom has great resolution and it is extremely easy to use. It just works whenever you need to make client videos. Simpler than OBS studio to use and send to clients. Cons The 5 minute max video recording limit on the free plan makes it much harder to tell others to use it. It has also now gone up for the free plan from $8 to $18 which really is almost unaffordable for just a quick 10 minute video. I am totally fine with the 25 recording max amount of videos, but the 5 minutes is really not usable so you are almost required to go to a paid plan. Review Source IV Isabel V. Content Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "Training and documentation made easier" May 30, 2024 5.0 Great tool, although there's always room for improvement. Pros Loom makes training and collaboration super easy. It permanently lives on my desktop, in case I need to show a team member how to do something. I think any team with Customer Success activities or that works with multiple digital tools that require onboarding needs to use this. Cons On Mac, it "bounces" off your Mac Deck frequently. It is always refreshing and it is distracting. Sometimes it doesn't save your preferences (such as recording with your mic off), but it is easy to adjust. Sometimes, it feels a little bit invasive. The Autotranscript is very useful, though most of the time is not 100% accurate or doesn't highlight the right topics. Review Source Similar Products Featured ## Related categories [Video Hosting](https://www.capterra.com/video-hosting-software/)[Screen Recording](https://www.capterra.com/screen-recording-software/)[Sales Content Management](https://www.capterra.com/sales-content-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.