---
title: "Loom Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Loom Software - reviews, pricing plans, popular comparisons to other Productivity products and more."
source_url: "https://www.capterra.com/p/191187/Loom/"
page_type: "product"
language: "en"
---

# 

 Loom Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 28, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Loom

## What is Loom?

Loom is a cloud-based video messaging and screen recording tool that lets users record their screen, camera, and microphone at the same time, then share the video instantly via a link. Teams use it to communicate across time zones and departments without scheduling meetings. Users can record through a Chrome extension, desktop app, or mobile app, and edit videos with trimming, captions, text overlays, and drawing tools. Videos are stored in an online library with folders, tags, and search. Viewer analytics show who watched and when. Loom integrates with tools like Google Workspace, Slack, Jira, Confluence, and HubSpot. It supports HD recording up to 4K, closed captions in 50+ languages, and custom branding. It suits individuals, small teams, and large enterprises across engineering, sales, marketing, customer support, and education.

## What is Loom used for?

[Screen Recording](https://www.capterra.com/screen-recording-software/)[Video Making](https://www.capterra.com/video-making-software/)[Team Communication](https://www.capterra.com/team-communication-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 531 user reviews

Reviews sentiment

Positive

95%

Neutral

2%

Negative

3%

Pros & cons

Intuitive and accessible design

Streamlined training and onboarding

Recurring bugs and instability

Frequent slowdowns and lag

Starting price

$18

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Collaboration / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Collaboration / 2026
-   Sales Content Management / 2026
-   Sales Enablement / 2026
-   Screen Recording / 2026
-   Screen Sharing / 2026
-   Team Communication / 2026
-   Video Making / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Loom?[Manage this product listing](https://www.g2.com/products/atlassian-loom/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Loom

4.6 (531)

VS.

[4.7 (24,215)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$18

Flat Rate, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (531)

Ease Of Use

4.6 (11,139)

Value For Money

4.5 (359)

Value For Money

4.5 (6,857)

Customer Service

4.4 (287)

Customer Service

4.4 (6,611)

## Loom alternatives

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (11,162)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/)

[Snagit](https://www.capterra.com/p/209649/Snagit/)

[4.7 (502)](https://www.capterra.com/p/209649/Snagit/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/209649/Snagit/)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[4.6 (14,683)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[OBS Studio](https://www.capterra.com/p/164144/OBS/)

[4.7 (1,076)](https://www.capterra.com/p/164144/OBS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/164144/OBS/)

[View all alternatives](https://www.capterra.com/p/191187/Loom/alternatives/)

## FAQs about Loom

Overview

### What problems does Loom solve?

Loom helps teams replace long emails, repetitive walkthroughs, and hard-to-schedule meetings with quick screen-recorded explanations. It solves remote training gaps, unclear client feedback, repetitive onboarding, and confusing technical support handoffs. Remote agencies, educators, trainers, customer-facing teams, and distributed managers benefit most from faster asynchronous communication and reusable process documentation.

Answer based on 155 reviews

Overview

### Which roles and teams benefit most from Loom?

Loom is most used by executives, founders, and business owners who need to share updates, decisions, and feedback quickly without meetings. Product, customer success, marketing, and operations teams use it for async collaboration, walkthroughs, and handoffs, while educators, creators, and developers rely on it for teaching, demos, and troubleshooting.

Answer based on 529 reviews

Overview

### What company size and industries is Loom built for?

Loom is built primarily for small businesses, which make up 78% of reviewers, with strongest adoption in Marketing and Advertising and Computer Software at 13% each. It also serves midsize businesses at 15% and enterprises at 8%, with additional use in Information Technology and Services at 10%.

Answer based on 529 reviews

Features and Usability

### What are the key features of Loom?

Loom includes core features for screen recording, video creation, and instant video sharing through share links. Reviewers also focus on screen plus webcam recording for tutorials, team collaboration through comments, and a browser extension for quick capture. Differentiating features include AI transcription, auto titles, and engagement tracking.

Answer based on 300 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Loom offers a free Starter plan with 5-minute recordings, up to 25 videos, and a free trial, while paid plans start at $18/user/month for Business and $24/user/month for Business + AI. Reviewers often cite the free plan’s 5-minute cap and storage limits, though some find the paid tiers affordable and time-saving.

Answer based on 125 reviews

Integrations

### Which third-party tools and platforms does Loom integrate with?

Loom integrates with Slack, Gmail, Trainual, Notion, Microsoft Teams, Dropbox, Intercom, and Trello. Reviewer mentions center on communication and training workflows, especially Slack, Gmail, and Trainual, while catalog listings show additional support for customer support, file storage, and project management tools.

Answer based on 42 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Loom?

Loom is easy to onboard for most teams, especially nontechnical users, trainers, and remote employees who can start recording and sharing walkthroughs quickly. It offers webinars, videos, and documentation for training. Reviewers indicate new hires learn fast, while teams with technical setups, editing needs, or weaker internet may need more time.

Answer based on 35 reviews

Getting Started and Support

### What customer support options does Loom offer, and how do users rate the experience?

Loom offers email/help desk, FAQ/forum, a knowledge base, 24/7 live rep, and chat. Users often describe support as responsive, helpful, and quick to resolve billing or account issues, but others report unanswered tickets, difficulty reaching a real person, and frustration with renewals, refunds, and after-sales follow-up.

Answer based on 52 reviews

Security

### How does Loom handle data security and access control?

Loom uses share settings, link privacy, password protection, private workspace-only content, and configurable permissions to control access to videos. Reviewers also mention viewer insights for tracking views. Some note permission management can feel confusing, privacy settings need close attention for sensitive content, and stronger sharing safeguards would be welcome.

Answer based on 22 reviews

## Who uses Loom?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and accessible design

100% positive reviews out of 38

Most reviewers describe user interface as extremely intuitive, easy to navigate, and accessible for everyone.

Recurring bugs and instability

62% negative reviews out of 63

Some reviewers report bugs and issues, such as crashes, glitches, and unreliable updates affecting overall stability.

Streamlined training and onboarding

100% positive reviews out of 24

Most reviewers indicate training and learning curve is minimal, enabling quick onboarding and effective knowledge sharing.

Frequent slowdowns and lag

68% negative reviews out of 34

Some reviewers describe performance and speed issues, including slow uploads, laggy recordings, and delays with poor connections.

Anonymous User

Marketing Support, 2 - 10 employees.

"It might, in some cases, make my laptop (Mac) slower if I have it opened for too long."

Efficient meeting alternative

100% positive reviews out of 22

Most reviewers find meeting features reduce unnecessary meetings, save time, and streamline project communication.

Tristan F.

Marketing Coordinator, 11 - 50 employees.

"Loom makes it really easy to explain ideas, give feedback, or walk through campaigns without scheduling another meeting."

## Features

AI summary

Based on 3,247 Productivity reviews

Capterra reviewers highlight these as the features buyers care about most when choosing screen recording software:

-   **Chat/Messaging** (**80%** of reviewers rated this feature as critical)
-   **Communication Management** (**68%**)
-   **Two-Way Audio & Video** (**75%**)

Loom includes **Communication Management**, which supports organized sharing and follow-up around recorded content. However, it does not offer **Chat/Messaging** or **Two-Way Audio & Video**. Instead, it provides **Screen Capture** (**58%**), a feature reviewers also rate as important. This gives teams a practical way to record visual updates, explain workflows, and share context clearly, helping businesses improve internal communication and reduce back-and-forth.

Communication Management

4.2 (19)

63.16% of 19 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Screen Capture

4.7 (160)

68.13% of 160 reviewers that rated this feature as important or highly important

Loom gives you flexible screen capture options, letting you record your entire screen, specific windows, or tabs in high quality. Reviewers appreciate the ease of use, clarity, and ability to quickly share or annotate captures for tutorials, training, and collaboration.

Screen Recording

4.8 (199)

75.38% of 199 reviewers that rated this feature as important or highly important

With this capability, you can easily record your screen, windows, or tabs—often with a camera overlay. Users think it’s intuitive, reliable, and ideal for tutorials, walkthroughs, and sharing feedback, highlighting the high video quality and quick sharing options.

Audio Capture

4.7 (147)

72.79% of 147 reviewers that rated this feature as important or highly important

Loom offers clear audio capture, supporting various microphones and system audio. Reviewers appreciate the consistent sound quality, noise reduction, and ease of syncing audio with video, making explanations and tutorials more engaging and understandable.

Video Editing

4.1 (118)

62.71% of 118 reviewers that rated this feature as important or highly important

Loom helps you trim, crop, and edit videos after recording. Reviewers indicate the editing tools are simple and effective for quick fixes, such as removing mistakes or unwanted sections, though some mention advanced editing options are limited or require a paid plan.

Video Creation

4.8 (105)

68.57% of 105 reviewers that rated this feature as important or highly important

You can quickly create videos using your screen, webcam, or both, with minimal setup. Some reviewers find the process fast and user-friendly, noting how easily they can share content, add annotations, and use videos for communication or training.

Loom 56 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Activity/News Feed: Continuous profile-based stream of news and activity
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Animation: Ability to insert animations/transitions
- Annotations: Highlight content and/or make notations about parts of content
- Audio Calls: Ability to make voice calls within the system
- Audio Capture: Loom offers clear audio capture, supporting various microphones and system audio. Reviewers appreciate the consistent sound quality, noise reduction, and ease of syncing audio with video, making explanations and tutorials more engaging and understandable.
- Audio/Video Recording: Record audio and/or video
- Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner.
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)
- Desktop/Browser Sharing: Share screens of either your computer's desktop or your browser tab with another computer
- Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc.
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Transfer: Move files across different systems or networks
- Media Library: Collection of images, videos and other digital content that can be used
- Mobile Access: Access software remotely via mobile devices
- Mobile Screen Sharing: Share screens from your tablet or smartphone
- Personalization: Adjust communications based on previous interactions or personal preferences
- Preview Functionality: Preview materials before finalizing projects
- Privacy Options: Allows users to secure content and data for any use.
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- Real Time Editing: Preview and make real-time changes in the web content
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Recording: Record live video calls to play later
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Sales Onboarding & Training: Process of training new hires by providing them with sales tools and knowledge needed to complete the job
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Screen Capture: Loom gives you flexible screen capture options, letting you record your entire screen, specific windows, or tabs in high quality. Reviewers appreciate the ease of use, clarity, and ability to quickly share or annotate captures for tutorials, training, and collaboration.
- Screen Recording: With this capability, you can easily record your screen, windows, or tabs—often with a camera overlay. Users think it’s intuitive, reliable, and ideal for tutorials, walkthroughs, and sharing feedback, highlighting the high video quality and quick sharing options.
- Screen Sharing: Digitally share screen view with others
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Social Sharing: Allows businesses to share their videos on social media.
- Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings
- Split/Merge: Split/Merge
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Video Archiving: Allows the upload and storage of videos within the system
- Video Call Recording: Record and playback video calls
- Video Capture: Transcoding an analog video to a digital file for storage
- Video Creation: You can quickly create videos using your screen, webcam, or both, with minimal setup. Some reviewers find the process fast and user-friendly, noting how easily they can share content, add annotations, and use videos for communication or training.
- Video Editing: Loom helps you trim, crop, and edit videos after recording. Reviewers indicate the editing tools are simple and effective for quick fixes, such as removing mistakes or unwanted sections, though some mention advanced editing options are limited or require a paid plan.
- Video Management: Store and manage online video content
- Video Support: Supports various video file formats
- Workflow Management: Create, design and manage workflows for repetitive tasks
- YouTube Uploading: Upload and share videos with an in-app YouTube integration

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (531)

4.5

Based on 531 reviews

## Pricing

Value for money

4.5 (359)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/191187/Loom/pricing/)

Business

$18.00

Per User,Per Month

It includes:

-   Unlimited Workspace Members
-   Unlimited Videos Per Person
-   Unlimited Video Recording Length
-   Unlimited Screenshots
-   High-Definition Video Up To 4k
-   Transcriptions & Closed Captions
-   Basic Waveform Editing
-   Remove Loom Branding
-   Upload And Download Videos
-   Custom Recording Dimensions
-   Do Not Disturb Mode
-   Drawing Tool & Mouse Emphasis

Business + AI

$24.00

Per User,Per Month

It includes:

-   Loom AI Features: Auto-Video Enhancement
-   Advanced Editing
-   Video-To-Text Automation
-   Video Variables
-   Auto Meeting Recap Emails
-   Auto Meeting Notes
-   Auto CTA
-   Auto Titles
-   Auto Summaries
-   Auto Chapters
-   Auto Tasks
-   Filler Word Removal

Enterprise

Contact vendor for details

It includes:

-   Advanced Security (SSO, SCIM) Via Atlassian Guard Standard
-   Custom Data Retention Policies
-   Salesforce Integration (Beta)
-   99.95% Uptime SLA
-   Admin Insights
-   Unlimited Spaces + Advanced Admin Controls
-   Admin Controls: SSO (SAML)
-   Account Transfer And Ownership Of Content
-   Directory & Provisioning (SCIM)
-   User Roles And Management
-   Activity Log And Content Activity Report
-   Advanced Content Privacy

Value for money

4.5 (359)

4.5

Based on 359 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

ClickUp](https://www.capterra.com/p/158833/ClickUp/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)[

Confluence](https://www.capterra.com/p/136446/Confluence/)[

Notion](https://www.capterra.com/p/186596/Notion/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (287)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (287)

4.4

Based on 287 reviews

## User reviews

Overall rating

4.6

Based on 531 reviews

Filter by rating

5(395)

4(112)

3(9)

2(4)

1(11)

Mentioned topic

Sorted by most recent

Julian M.

Chief Product Officer

Computer Software

### "Highly pragmatic tool for video recording and sharing. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

September 24, 2026

Excellent solution for recording videos, editing, and quick sharing. It helped our team with defining product requirements.

Pros

Ability to fire up Loom at any point and record any app or screen for sending to colleagues and customers.

Cons

Limited number of videos based on different plans seems over restrictive. Price went up when the company was acquired.

Alternatives considered

[Captivate](https://www.capterra.com/p/231093/Captivate/)

[Clueso](https://www.capterra.com/p/10029473/Clueso/)

Reasons for choosing Loom

Loom is the best all-round video capture. It has been around the longest, has the most features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Bakiza T.

digital markiting

Airlines/Aviation

### "loob with bakiza"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 11, 2026

Would you recommend it? Yes, I would recommend it because it is useful, easy to use, and can help improve productivity.

Pros

Best thing: The best thing about the app is that it is easy to use and helps me complete tasks more efficiently.

Cons

Worst thing: The app has some limitations, and it may take some time to get used to all of its features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

Anais P.

Content creator and Community Manager

Management Consulting

### "Simple Video Sharing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 11, 2026

Pros

Loom makes it easy to explain a topic through recorded videos. It is handy for showing a procedure, presenting a project, or sharing information without having to organise a meeting.

Cons

Video quality depends a lot on the internet connection. With several recordings, it can also become difficult to quickly find a specific video.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Bruno M.

Marketing Executive Intern

Automotive

### "Loom: An Excellent Solution for Screen Recording and Remote Collaboration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 7, 2026

My experience with this software has been overwhelmingly positive. It has been successfully used for the presentation of products, services, marketing campaigns, recorded websites, and other activities. I find this tool incredibly effective and convenient for use by an experienced digital marketer.

Pros

I had the pleasure of using the application Loom in my work as a Marketing Executive Intern for Hackett & Hackett International Group Limited, so I can proudly state that Loom has numerous advantages and a few disadvantages. First, I found it very helpful that the application has a wide variety of convenient screen recording features. Actually, you will hardly find any difficulties while using this application. Moreover, I found many video editing tools useful that can be used to create an excellent tutorial and other explanatory content. Undoubtedly, this software is appropriate for company purposes, such as creating onboarding materials, training videos, educational content, and other informative or explanatory materials.

Cons

However, there are a few significant disadvantages in terms of the usability of this application. Firstly, there are limitations for a free plan, so you need to upgrade your status to access all of Loom’s functions. Secondly, it isn’t entirely video editing software; it’s more of a tool that allows for the fast production of video messages and screen recordings. In addition, this tool is cloud-based and requires an internet connection; therefore, it is less powerful and convenient than other desktop video editors. Additionally, long-length recordings might take up considerable space on one’s hard drive, and the video quality is determined by the user’s webcam, microphone, lighting, computer’s performance, and connection.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Qusai A.

graphic desginer

Broadcast Media

### "Essential tool for streamlining asynchronous communication and reducing meetings"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2026

Overall, my experience with Loom has been fantastic. It effectively reduces the necessity of unnecessary meetings, saving time while keeping hybrid teams fully aligned. It’s quick, reliable, and frictionless for sharing demonstrations and updates.

Pros

Loom is an essential tool for asynchronous communication that significantly streamlines video communication for hybrid teams by enabling quick, efficient screen and camera recordings. I really appreciate the software's speed and its ability to seamlessly share video links, which makes it easy to explain complex ideas without friction and ensures team alignment without needing long meetings.

Cons

The main limitations lie within the free tier, specifically the restrictions on video lengths and advanced editing features, which can sometimes hinder extended workflow requirements if you aren't on a paid plan.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FA

Fathi A.

Network Engineer

Telecommunications

### ""Loom is a gamechanger for remote team communication.""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2026

"My experience with Loom has been outstanding. It is an essential tool for any remote or hybrid team looking to boost productivity and clarity. The platform is user-friendly, reliable, and integrates perfectly with our existing workflow tools like Slack and Jira. It bridges the communication gap effortlessly, allowing for more personal and detailed interactions than text-based emails or chat messages could ever provide."

Pros

"Loom has completely revolutionized how my team communicates. Its screen recording and video messaging capabilities are incredibly intuitive and fast. I love how I can record a quick video to explain a process or give feedback, and then share it instantly with a simple link. The auto-generated transcripts are impressively accurate, which saves me a lot of time. It has significantly reduced our need for long, unnecessary meetings and keeps everyone aligned on projects without the friction of scheduling."

Cons

"The only limitation I've encountered is the recording time limit on the free plan, which can be restrictive for longer, detailed walkthroughs. However, the overall quality and efficiency of the tool make it well worth the upgrade. I would also appreciate more advanced editing features directly within the Loom platform, but the current tools are sufficient for basic needs."

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MOHAMMAD A.

personal using

Information Services

### "Loom Free Version: A Review of Pros and Cons"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

July 12, 2026

Pros

free version of 'Loom' is exceptionally smooth and incredibly easy to use, making it ideal for quick, hassle-free media sharing. Its simplicity allows anyone to navigate effortlessly without prior experience.

Cons

However, its drawbacks lie in the complete absence of Arabic language support and a lack of basic editing tools. There are no filters to enhance photos or videos, nor options to remove the background, edit audio, or trim unwanted sections, which limits creativity compared to the paid version.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LL

\`ly L.

cyber security

Computer Software

### "An incredibly helpful tool for communication and productivity."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 12, 2026

Loom is an essential tool for my academic and project work. It makes sharing video feedback and technical walkthroughs incredibly easy and fast, replacing the need for long meetings and improving overall clarity in collaboration.

Pros

Loom is a fantastic tool that has significantly improved my communication workflow. I love how intuitive and fast it is to record my screen and camera simultaneously. It’s perfect for providing clear explanations, feedback, or walk-throughs for my academic projects without the need for long, live meetings. The video quality is consistently high, and the instant link sharing feature is a huge time-saver.

Cons

The only minor downside is that the free version has a limited recording length per video, which can be restrictive for longer, more detailed presentations. Also, while the processing speed is generally good, I have occasionally experienced slight delays during peak internet usage times. Despite these small issues, the overall value and ease of use make it an essential tool for my daily technical tasks and collaboration.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GA

Georges Attino C.

Journaliste International Multimedia

Telecommunications

### "Fast and Easy Video Sharing"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 9, 2026

Pros

Loom proved to be a very practical tool for recording and sharing videos quickly. It allows concepts to be explained or information to be presented in a clear and visual way.

Cons

The free version has some limitations, especially regarding video length. Advanced use will require a subscription, that's for sure, and certain features are also restricted.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Marie Christine G.

Assistant RH

Telecommunications

### "Loom me permet de réaliser efficacement des enregistrements d’écran "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 20, 2026

Pros

J’ai découvert Loom en recherchant une alternative à l’outil natif de Windows après m’être retrouvé avec un enregistrement sans son. C'est un outil génial, je peux expliquer un concept depuis mon écran et ajouter une capture de ma tête s'il le faut. Cela me permet d’enregistrer des tutoriels plus facilement.

Cons

Cependant, je suis souvent déçu. Il arrive que ça dysfonctionne et que des enregistrements se terminent sans ma volonté.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/191187/Loom/reviews/)

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