# Hibot Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Hibot Software - reviews, pricing plans, popular comparisons to other Live Chat products and more. Source: https://www.capterra.com/p/191300/HiBot --- # Hibot Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Hibot ## What is Hibot? Chatbot for website, WhatsApp, and Facebook that enables companies to serve their consumers at the time they want. ## What is Hibot used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hibot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hiplatform.com&name=Hibot) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hibot 3.0 (2) VS. [4.7 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price Contact vendor Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (2) Ease Of Use 4.6 (22,658) Value For Money 2.5 (2) Value For Money 4.5 (15,231) Customer Service 1.0 (2) Customer Service 4.4 (13,493) ## Hibot alternatives [4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.7 (28)](https://www.capterra.com/p/10031687/Text-App/#reviews) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [LiveChat](https://www.capterra.com/p/62194/LiveChat/) [4.6 (1,723)](https://www.capterra.com/p/62194/LiveChat/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/62194/LiveChat/) ## Pricing Value for money 2.5 (2) ### Starting price Contact vendor for pricing Free trial not available Value for money 2.5 (2) 2.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (2) 1.0 Based on 2 reviews ## User reviews Overall rating 3.0 Based on 2 reviews Filter by rating 5(0) 4(0) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent Dr Dierk Andre S. Dierector Health, Wellness and Fitness ### "En el momento de la venta una maravilla." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 1, 2023 Si no estas muy informado con el proceso de migración de whattsapp api te recomiendo que te actualices, porque no te informaran al momento de la venta de todo el proceso que lleva a la migración de un número al uso oficial de whattsapp.Una empresa que no informa los cambios que realiza en los datos sensibles de la empresa del usuario. transmiten información errónea y mal interpretada sobre el grupo Meta.el servicio al cliente deja mucho que desear y el soporte no es muy bueno Pros Es fácil de usar, intuitivo y rápido de construir el robot de respuesta. Cons el sistema en sí tiene futuro, el equipo de soporte o quienes lo gestionan tienen que revisar el lado humano de la empresa y mejorar la profesionalidad. Reasons for choosing Hibot Debí haber investigado más, no recomiendo contratar una empresa sin antes investigarla, facebook mismo tiene una lista de socios oficiales, recomiendo que todos vean esta lista antes de elegir una empresa no oficial. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ramon S. Gerente Insurance ### "Funciona pero el servicio al cliente es malo" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 August 3, 2021 Al principio fue buena la experiencia de marca, pero ya después se empezaron a evidenciar inconvenientes de comunicación que afectan la operación o crecimiento del negocio, mi conclusión es que el sistema funciona bien, pero si quieres crecer o buscas una empresa con un buen soporte al cliente, es mejor ahondar más en el mercado, ya que el soporte al cliente no es su fuerte; Solo atienden por Whatsapp, no tienes otro medio rápido de comunicarte y se demoran en responder, te dejan en visto, se demoran en las cotizaciones, se demoran en las implementaciones, te cortan el servicio si por olvido se te paso pagar la factura sin pensar en el daño que esto puede causar, etc, Es curioso que una empresa que desarrolla una tecnología de comunicación por WhatsApp no la use adecuadamente para dar un buen servicio al cliente, pero bueno creo que es una gran oportunidad de mejora que tiene como empresa. Lamentablemente ya no puedo continuar y debo migrar a otro proveedor que tenga un mejor servicio ya que continuo creyendo en el potencial de WhatsApp multiagente como herramienta de comunicación digital. Pros Es fácil de implementar y fácil de usar, como todos los sistemas es de aprender a usarlo y ya después que le coges el ritmo es muy eficiente para manejar volúmenes de clientes al mismo tiempo utilizando una misma linea de celular Cons El servicio al cliente no es su fuerte y además Todo lo cobran.. desde conectar otro canal como messenger, el numero de personas que puedas atender por usuario, incluir el modulo de reportes, poner el horario comercial, implementar un bot, etc,.. . En la funcionalidad básica la relación costo beneficio es buena, pero a medida que vayas usando más funcionalidades ya no es tan asequible, si vas a implementar esta herramienta con muchos usuario y funcionalidades debes estar dispuesto a invertir mucho dinero ya que todo es en dólares. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)