# Route Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Route Software - reviews, pricing plans, popular comparisons to other Task Management products and more. Source: https://www.capterra.com/p/191316/Route --- # Route Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Route ## What is Route? Built for the unique and complex needs of service providers in spaces such as commercial cleaning, Route is the only service business software that brings together the essentials of the sales process in one cross platform solution. Featuring a robust web portal and a mobile app with offline capabilities, Route is fundamentally changing the game for service providers with tools never before seen by the industry that transform the way companies sell. ## What is Route used for? [Task Management](https://www.capterra.com/task-management-software/)[Business Management](https://www.capterra.com/business-management-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Route?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://getroute.com&name=Route) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Route 4.1 (7) VS. [4.6 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $49 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (7) Ease Of Use 4.5 (1,533) Value For Money 4.0 (5) Value For Money 4.3 (1,168) Customer Service 4.2 (5) Customer Service 4.4 (1,067) ## Route alternatives [4.5 (13,571)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (2,988)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/191316/Route/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems API Application programming interface that allows for integration with other systems/databases Billing & Invoicing Create, manage, and send invoices or bills to customers Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Calendar Management Track and manage schedules and meetings via an integrated calendar Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Route 23 features Define levels of authorization for access to specific files or systems Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Provides a channel for team members to share media files, communicate, and work together Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Pre-designed layouts that can be customized to match preferences and requirements Track employee schedules, availability, and performance across projects and tasks Access software remotely via mobile devices Plan and coordinate all the resources, costs and time needed to execute assignments Set the frequency of a task's occurrence View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Split and manage tasks into individual components Edit task information and all related elements Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) A digital list of items that need to be completed Get Advice We can help you find the software with the features you need. Features 3.9 (7) 3.9 Based on 7 reviews ## Pricing Value for money 4.0 (5) Free Trial Basic $49.00 Per User,Per Month Value for money 4.0 (5) 4.0 Based on 5 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (5) 4.2 Based on 5 reviews ## User reviews Overall rating 4.1 Based on 7 reviews Filter by rating 5(3) 4(2) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User CTO Computer & Network Security ### "Tried because so many sites tried to force me to use this" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 22, 2023 Tried because I felt we had to and Deliveries had trouble with Fedex. Pros It was integrated into the purchase experience at a number of shops (Shopify plugin I believe) which made it easier to use for tracking on those sites than alternatives. Cons Useless for most other shops, especially amazon and fedex deliveries. Couldn't automate anything Reasons for choosing Route I didn't, at the time I stuck with Deliveries, Route failed the test Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BW Brian W. Client Success Manager Transportation/Trucking/Railroad ### "It's better than individually tracking everything" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 August 12, 2021 Overall, it's okay. There may be something better out there. Pros Great concept. I haven't looked at it's competitors but the premise is really a great thought. Cons Hard for them to control, but it doesn't have all company's that I order off of tied to the app. Not super user friendly for marking for delivery. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TH Tesa h. ceo Marketing and Advertising ### "Helps me keep track of my orders" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 21, 2021 I like it because all I have to do is open my app to track my packages Pros I love this software because it keeps track of my orders even when I forget that I placed and order. Cons The only con is that it looks stacked on my phone when I am checking my orders. It may because of my screen display size. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WD William D. Presiden Facilities Services ### "Route has been a big help to us!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2020 Pros We like that it allows us to put together a proposal using photos and also helps to streamline the estimation and proposal process. Saving all proposals on the Route "Cloud" is also helpful as our team works remotely. Support has been amazing - all emails, calls, requests for help were answered very quickly. Cons I'd like to see the proposals be more "pretty". Basically more colorful, maybe even something standard that all Route Customers could use that would put more pizzazz into the actual proposal sent to the customer. Also, the more each proposal could be customized the better. More templates to choose from for the format. Alternatives considered [Proposify](https://www.capterra.com/p/133332/Proposify/) Reasons for choosing Route I liked that the \[SENSITIVE CONTENT HIDDEN\] was a fellow commercial cleaning owner with real world experience and a user of their product as well. I would highly recommend it to anyone who asked. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Stevie B. CEO Hospitality ### "Beginner Friendly with Beginner Issues " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 29, 2020 I was able to give quick service to my customers at first but now it’s been riddled with bugs. Set me back three weeks. I want to believe in the app because the people are nice and working hard. I’m holding off from using it currently though. Pros I love that there is an estimator tool and that the team is very responsive to emails/issues. Also, the proposal is customizable and professional. Cons I’ve had tech issues with the app. Won’t clock me out, data lost twice and unable to recover. Reasons for choosing Route Began using it first, customer support is prompt. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jason B. Owner Environmental Services ### "Easy to use, comprehensive tool for janitorial bidding." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2020 Route solves the problem that comes with lackluster comparable products. The team is receptive to suggestions and actually implement changes based on what customers are requesting when possible. Pros Route provides a lot of value and functionality when it comes to janitorial bidding. It is extremely customizable and efficient. Cons There is always room for improvement with SaaS products in my opinion. Although this platform is far and away much better then the competition in this niche, I would like to see more integration which is being added already. Switched from [CleanGuru](https://www.capterra.com/p/175089/CleanBid/) Slow performance and poor user interface. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Maurice W. CEO Facilities Services ### "Productivity" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 8, 2020 The app itself is phenomenal customer support is amazing and helpful. If you honestly need help all you have to do is pick up the phone and call or shoot them an email and they will get on a video chat or call to help! Overall I'm pleased with my experience Pros I like the fact that it's simple to use and also allowing to me to track productivity Cons At times creating walkthroughs can be a bit redundant. Also I do wish it were easier to use on a desktop. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/191316/Route/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)