# Amazon Feedback App Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Amazon Feedback App the right Customer Satisfaction solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/191319/Amazon-Feedback-App/reviews

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Amazon Feedback App

4.5 (12)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated August 24th, 2025

# Reviews of Amazon Feedback App

Ease of use

4.3

Customer Service

4.3

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Audit Associate  
Accounting  
Used the software for: 1-2 years

### "Amazon Feedback App Review "

December 12, 2019

5.0

Overall, I love to use this app to share feedback about things I’ve purchased to help others with their purchases.

Pros

What I like most about this software is that I am able to fill out and find reviews on items that can be purchased on Amazon. Most of the time the reviews can be trusted and they are accurate.

Cons

What I like least about this software is that sometimes people are bias and rate their rating too harshly so it’s not 100% unbiased.

Review Source

TF

Thalyta F.  
MICRO EMPREENDEDORA  
Food & Beverages  
Used the software for: 1-2 years

### "Avaliando Amazon"

January 11, 2023

5.0

Sempre me responde rápido.

Pros

Uso fácil de ser manejado, conteudos bem explicados

Cons

Não há problemas com o uso do software, pois eles o elaboraram perfeitamente.

Review Source

AGM

Arjun Goud M.  
DC consultant  
Computer Software  
Used the software for: I used a free trial

### "Easy to understand"

December 7, 2022

3.0

Pros

Efficient and powerful tool which enables customer to redeem coupon

Cons

Overall, it was very good not much to quote bad about it

Review Source

CT

Clinton T.  
Minister of Religion  
Apparel & Fashion  
Used the software for: 1-2 years

### "Scrutinizing/For Better Decision Making"

January 3, 2023

4.0

Work at getting customer service 100%Benefits: Fast delivery

Pros

1\. Customer service 2. Yes 3. Yes They are also packaged nicely, and great care by the delivery personnel

Cons

1\. Needs improvement 2. No 3. Now, If these are met Amazon will completely be the number one spot.

Review Source

SM

Seth M.  
Instructional designer  
E-Learning  
Used the software for: 2+ years

### "Very helpful "

May 10, 2021

5.0

Pros

I love how all of the Amazon feedback features are available in one place! Instead of toggling back and forth between different places, this app gives me the ability to organically browse through all of the areas of the feedback that is relevant to my products and customers.

Cons

The ASIN auto tracking layout is a bit jumbled to me. I wish it was a little less cluttered.

Review Source

JM

Jon M.  
Disability  
Alternative Medicine  
Used the software for: 2+ years

### "Best way to contact third party seller!"

July 29, 2020

5.0

Most of not all problems have been solved in the past.

Pros

If I found an item that I found faulty or wrong size this program has helped me contact the seller to return it and get another!

Cons

Sometimes if they don't have what I need it does take them awhile to contact me!

Review Source

VR

Verified Reviewer  
Fund Accounting and Operations Intern  
Accounting  
Used the software for: Less than 6 months

### "Amazon Feedback App Review"

December 4, 2019

5.0

Overall, this software was exactly what I expected and I got exactly what I wanted out it.

Pros

What I like most about this software is the ease of use. You are very easily about to track who is reviewing your business and it is also very easy to see what the reviews are saying as they come in. This software makes it convenient to generate reviews for a small business.

Cons

What I like least about this software is that is could be extremely pricey at times.

Review Source

GB

Gift B.  
Singer Songwriter  
Performing Arts  
Used the software for: 6-12 months

### "Functions Good & Reliable Most Times"

January 16, 2023

5.0

I rely on this when I need to know backgrounds about items I would like to purchase in the future.

Pros

It functions good and I was able to always use it to send my feedback to sellers. I also like the recommendation parts of it for my next shopping and reviewing.

Cons

Probably the messy reviews and convoluted ideas that I read from different people!

Review Source

KM

Katrina M.  
Driver  
Package/Freight Delivery  
Used the software for: Less than 6 months

### "Great way to communicate "

November 2, 2021

4.0

Well, the customer service was awesome.

Pros

Easy to use Answer questions Give us advice on app We provide feedback to improve delivery of packages

Cons

When out on delivery and app points us in wrong area no way to get rewards back still counted against me as driver

Review Source

CS

Chris S.  
CEO  
Retail  
Used the software for: Less than 6 months

### "Easy To Install and Use"

March 3, 2020

4.0

good

Pros

Very easy to install this product and on-going usage is easy too

Cons

Little limited in certain areas but not too bad

Review Source

JD

Joyce D.  
Modèle  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Amazon feedback app"

December 12, 2022

4.0

Grâce à celle ce logiciel j'ai la capacité de savoir quels sont les achats à faire ou non en terme de prévisions.

Pros

Ce logiciel nous permet non seulement de connaître les avis des clients mais également de connaître les tarifs et les prix de nombreux articles d'amazon

Cons

Ce logiciel ne nous informe pas de l'indisponibilité d'un produit

Review Source

SC

Susy C.  
Impiegato  
Hospitality  
Used the software for: Less than 6 months

### "Bravi"

January 10, 2023

5.0

Vantaggi. Molti confronti tanto

Pros

Ottimo qualità scelta e prestazioni stabili personale cortese

Cons

A volte capitano dei ritardi ma nulla di grave

Review Source

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