--- title: "Focus Softnet Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Focus Softnet Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/191388/Centra-Hub-CRM/" page_type: "product" language: "en" --- # Focus Softnet Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Focus Softnet ## What is Focus Softnet? Focus CRM is a customer relationship management solution designed to help businesses manage leads, sales opportunities, customer interactions, and service requests from a single platform. It enables sales teams to track prospects, monitor pipeline activities, and maintain complete customer records for improved relationship management. With real-time visibility, automated workflows, and centralized customer data, Focus CRM helps organizations improve sales efficiency, enhance customer engagement, and deliver better customer experiences. The platform supports lead nurturing, opportunity tracking, sales forecasting, and performance monitoring, enabling businesses to strengthen customer relationships and drive revenue growth. ## What is Focus Softnet used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Financial CRM](https://www.capterra.com/financial-crm-software/) Top alternative Featured Overall rating Based on 31 user reviews Reviews sentiment Positive 71% Neutral 13% Negative 16% Starting price $10 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Focus Softnet?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.focussoftnet.com/&name=Focus Softnet) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Focus Softnet 3.9 (31) VS. [4.2 (1,003)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $10 Per User, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (31) Ease Of Use 4.0 (971) Value For Money 3.8 (31) Value For Money 4.2 (794) Customer Service 3.8 (31) Customer Service 4.0 (766) ## Focus Softnet alternatives [4.3 (6,996)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (18,808)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.7 (150)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (6,108)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Focus Softnet Overview ### Which roles and teams benefit most from Focus Softnet? Focus Softnet is most used by finance leaders, IT managers, and business executives who need integrated control across operations. Accounting teams rely on it for financial tracking and reporting, IT teams support implementation and system management, while directors, founders, and customer-facing leaders use it to monitor performance, streamline workflows, and guide decisions. Answer based on 31 reviews Overview ### What company size and industries is Focus Softnet built for? Focus Softnet is suitable for any company automating sales, marketing, and service, with 74% of reviewers from small businesses and Information Technology and Services the top industry at 16%. It also serves midsize companies at 19% and supports real estate, retail, education, professional services, and industrial sectors. Answer based on 31 reviews Features and Usability ### What are the key features of Focus Softnet? Focus Softnet offers CRM, lead management, pipeline management, and sales forecasting for sales teams, plus marketing automation, campaign management, and audience targeting. It also includes project management, document management, workflow automation, reporting/analytics, customer support, appointment scheduling, and mobile access. Pricing ### How much does it cost and what fees or limitations are included? Focus Softnet starts at $10 per user/month billed annually for the (Centra Hosted) Startup plan, with a free version and free trial available. Other plans include Professional at $17, Enterprise at $28, and Ultimate at $50; Client Hosted plans start at $12 and $20. Answer based on 7 reviews Integrations ### Which third-party tools and platforms does Focus Softnet integrate with? Focus Softnet integrates with Box, Dropbox, Google Docs, Google Drive, Google Workspace, Microsoft 365, OneDrive, Mailchimp, PayPal, Shopify, Stripe, and Zapier. These connections cover file storage, productivity, marketing, payments, and e-commerce platforms, giving Focus Softnet broad coverage across common business workflows. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does Focus Softnet offer? Focus Softnet provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars cover topic-based learning, and documentation offers written reference material for self-paced review. Answer based on 3 reviews Getting Started and Support ### What customer support options does Focus Softnet offer? Focus Softnet provides email/help desk support, a knowledge base, phone support, 24/7 live rep access, and chat. One reviewer noted that support can feel limited after implementation, especially for additional customization and fundamental changes discovered during regular use and analysis. Answer based on 1 reviews Features and Usability ### How good is the Focus Softnet user interface? Focus Softnet offers a workable interface with useful dashboards and room for customization, especially for operations-heavy teams. Many users like the visual reporting, notifications, and admin controls, while some real estate and enterprise users find the design dated, interface customization limited, and workflow views in need of improvement. Answer based on 10 reviews Features and Usability ### Is Focus Softnet easy to use? Focus Softnet feels easy to use for many teams once set up, with customizable features, dashboards, and admin controls. Small business and operations users often find daily tasks manageable, but some teams report a learning curve, cumbersome module transitions, occasional outages, and setup issues that make adoption harder. Answer based on 10 reviews ## Features AI summary Based on 14,670 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) Focus Softnet supports all three of the features reviewers rate highest: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each stage of the sales cycle, and manage new prospects more effectively, allowing teams to improve follow-up, maintain visibility into opportunities, and close sales with greater consistency. Contact Management 4.3 (13) 15.38% of 13 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Sales Pipeline Management 3.6 (10) 20.00% of 10 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Lead Management 3.7 (11) 36.36% of 11 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Task Management 2.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Data Import/Export 3.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Import and export data to and from software applications Reporting/Analytics 3.6 (10) 20.00% of 10 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Focus Softnet 90 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Buyer Management: Track all information required to develop and sell lots in housing projects - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Client Tracking: Track all company interactions with current clients - Client/Property Matching: Match clients or tenants with suitable properties based on their specific requirements, preferences and budget - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Delivery: Distributing content through various platforms or channels - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Complaint Tracking: Track customer complaints from initiation through resolution - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Deal Management: Defines specific deal parameters to negotiate and secure deals - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Estimating: Estimate expected cost based on various factors before a project begins - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Field Sales Management: Manage or track sales completed by field teams/employees - For Sales Teams/Organizations: Caters to sales teams - For Startups: Primarily serving startup companies - Forecasting: Form predictions based on past and present data/trends - Goal Management: Allows employees to set and manage work or career related goals - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Physician Management: Track and organize physician schedules and pertinent information - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Proposal Generation: Create proposals based on costs of labor and materials - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Quotes/Estimates: Generate quotes or estimates for customers - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Approval: Ensure that quotes/invoices are correct before sending to customers - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Pipeline Management: Pipeline view and tracking lead status - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shared Contacts: Share contacts with other applications like Gmail and CRM - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Templates: Sample files or documents that could be customized as needed or used as is - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Web-based Deployment: SaaS, web-based, online deployment - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.7 (31) 3.7 Based on 31 reviews ## Pricing Value for money 3.8 (31) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/191388/Centra-Hub-CRM/pricing/) (Centra Hosted) Startup $10.00 Per User,Per Month It includes: - 256 MB of Storage Per User - Document Library - Event Scheduler - Reminders - Sales Forcasting - Standard Reports (Centra Hosted) Professional $17.00 Per User,Per Month It includes: - Standard and professional features (Centra Hosted) Enterprise $28.00 Per User,Per Month It includes: - Professional and enterprise features (Centra Hosted) Ultimate $50.00 Per User,Per Month It includes: - Ultimate features (Client Hosted) Startup $12.00 Per User,Per Month It includes: - Standard features (Client Hosted) Professional $20.00 Per User,Per Month It includes: - Standard and professional features Value for money 3.8 (31) 3.8 Based on 31 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Shopify](https://www.capterra.com/p/83891/Shopify/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (31) 3.8 Based on 31 reviews ## User reviews Overall rating 3.9 Based on 31 reviews Filter by rating 5(15) 4(7) 3(4) 2(1) 1(4) Mentioned topic Sorted by most recent RR Rufus R. Real Estate Real Estate ### "Rufus" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 29, 2023 We signed on December 21, 2022, but we still haven't had our software ready. They promised to finish it in 45 days and took the full payment and a year's worth of payments for five users in advance, but they did nothing. Instead, they gave us the software that their current client in Dubai was already using, but our company is in India. These people are good, but they'll always be busy and only offer online service, which will cause a lot of disruption. The person they assigned to us doesn't understand the difference between square yards and square feet, a villa, and a plot most of which they made mandatory; when we ask them to remove them, they simply say that it isn't possible, as if it were created by God rather than them;They make the necessary changes, but the following day they alter it once more, so we should request that they make the necessary changes. prior to signing, they came to our office to give presentations and conduct negotiations; however, even though their office is very close to our office, they can't come to train us to resolve our problems. I personally won't recommend Centrahub Software. Pros Nothing as its not yet designed according to us Reasons for choosing Focus Softnet Additionally, we warned our friends who were looking for software to avoid Centrahub; I give them a zero review. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VV Varghese V. Manager Electrical/Electronic Manufacturing ### "As A User" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 29, 2023 Over all we are comfortable and wish to get more on Report and flexibility. Pros We have been using for oer a year ans till now we recieved good support for your stagg and content persons. Cons Require more reports and frequently change the system for feasibility of our Management Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NM Noor Mohammed J. Director - Customer Experience Information Technology and Services ### "Very Dissatified" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 28, 2023 Very Disappointing and Worthless. Our Entire money is gone down. the drain. And now we cannot even do anything. Not even used your CRM once Pros We paid more than ₹. 1,50,000/- and not even used your CRM one day. It was so dissatisfaction.Right from interacting with development team who does not even understand the customer need.Something was developed as CRM which our colleagues never been able to login Our entire money is gone down the drain. Cons Only thing pending now is we doing Negative publicity about Centra Hub and its worthiness Reasons for choosing Focus Softnet We were Foolish that we did not investigate about Centrahub. Like emotional fools because of stupid person's referral we approached Centrahub Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GK Gitesh K. ITeS Product Manager Mechanical or Industrial Engineering ### "Easy to set up and use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 28, 2023 Pros The dashboard is awesome, Customization option to modify as per required. Cons Inital Setup support was not up to the mark Switched from [Kreato CRM](https://www.capterra.com/p/169426/Kreato-CRM/) Dashboard and flexibility Alternatives considered [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing Focus Softnet Personalized and quick sales response Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FM Fahad M. CEO Accounting ### "A must try" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 2, 2023 Pros Easy to implement the sofotware in your organization Cons May take a longer time to train your staff Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MM Maheshkumar M. Owner/MD Management Consulting ### "CentraHub the best CRM for small businesses" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2023 Seamless workflow management has been enabled by CentraHub CRM Pros Customisability, user-friendliness and remote support Cons Installation and training (during implementation period) could be more proactive in explaining additional features rather than being reactive to questions. Switched from [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Better workflow management between CRM and ERP Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reasons for choosing Focus Softnet Better workflow management between CRM and ERP Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User HR Executive Management Consulting ### "Product Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 23, 2023 Pros User friendly. As the administrator of the product, it has a good UI and UX. Cons implementation period. First part is quite boring as it took so much explanation. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AP Abkit P. Consultant Information Technology and Services ### "Satisfied " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2023 Very satisfying Pros Very addictive and easy to use . Cant get over this . Thanks Cons Nothing as of now.. overrall a good experience Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AK Adarsh K. Web Admin Information Technology and Services ### "Highly recommend CentraHub CRM. It's a powerful tool that can help businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 23, 2023 The reporting and analytics feature is also very useful. It allows us to track our progress and see which strategies are working and which are not, which helps us make better decisions about how to grow our business. Pros One of the best features of CentraHub CRM is its ability to manage and organize our customer data. We can easily store and track information about our leads, clients, and contacts, and the software even allows us to segment and target specific groups of customers. Cons The user interface should be improved. The number of default integration plugins for property portals is extremely limited. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SA syed A. Chief Accountant Business Supplies and Equipment ### "CRm" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 January 18, 2023 still we are not getting result as per our expectation order lost etc our management is not happy Pros web base, any where we can use, controlled on pricing and customers Cons integration to ERp, it reduce office work Reasons for choosing Focus Softnet as per demo Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/191388/Centra-Hub-CRM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.