# Innercircle Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Innercircle Software - reviews, pricing plans, popular comparisons to other Customer Advocacy products and more. Source: https://www.capterra.com/p/191389/Innercircle --- # Innercircle Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Innercircle ## What is Innercircle? Build stronger relationships with your strongest users to get insights, and accelerate organic business growth. ## What is Innercircle used for? [Customer Advocacy](https://www.capterra.com/customer-advocacy-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Innercircle?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.inner-circle.io&name=Innercircle) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Innercircle 4.6 (9) VS. [4.8 (152)](https://www.capterra.com/p/218230/Referral-Factory/reviews/) Starting Price Contact vendor Starting Price $95 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (9) Ease Of Use 4.8 (152) Value For Money 4.9 (9) Value For Money 4.7 (140) Customer Service 5.0 (9) Customer Service 4.9 (142) ## Innercircle alternatives [4.6 (98)](https://www.capterra.com/p/139089/Referral-Rock-Software/reviews/) Starting price $175.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [PartnerStack](https://www.capterra.com/p/161423/PartnerStack/) [4.8 (91)](https://www.capterra.com/p/161423/PartnerStack/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161423/PartnerStack/) [TrueLoyal](https://www.capterra.com/p/143027/Zinrelo/) [4.8 (57)](https://www.capterra.com/p/143027/Zinrelo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143027/Zinrelo/) [View all alternatives](https://www.capterra.com/p/191389/Innercircle/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Advocate Management Track and manage advocate communication, engagement, and performance Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customer Segmentation Process of dividing customers into groups based on common characteristics Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Innercircle 14 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and manage advocate communication, engagement, and performance Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage and track all internal and external communication conducted via calls, email, text, or chat Process of dividing customers into groups based on common characteristics Pre-designed layouts that can be customized to match preferences and requirements Tracks metrics that provide insight into how a user interacts with any interface or product Games or game-like elements to track progress and reward accomplishments Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Log and store the source of contacts/leads View and track pertinent metrics to find patterns and gain insights from data Strategize and implement rewards for returning customers, employees and other members Point or incentive based programs loyalty programs designed to increase customer engagement Process of communicating with an online community and measuring the effectiveness of activity Features 4.6 (9) 4.6 Based on 9 reviews ## Pricing Value for money 4.9 (9) ### Starting price Contact vendor for pricing Free trial available Value for money 4.9 (9) 4.9 Based on 9 reviews ## Support, customer service and training options Customer Service 5.0 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (9) 5.0 Based on 9 reviews ## User reviews Overall rating 4.6 Based on 9 reviews Filter by rating 5(6) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent CS Cy S. Social content and community manager Consumer Goods ### "We love Inner Circle!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2021 The Inner Circle team is always here to help, and checks in to see everything is going as planned. Very helpful and friendly! Pros \- Great for generating UGC - Efficient method of gathering reviews and testimonials - Allows for relationship forming with customers Cons It would be nice to have this platform more as a script or widget that we can integrate directly on our website, to keep traffic on our domain. Reasons for choosing Innercircle Great price, easy-to-use platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Bonnie H. Director Marketing and Advertising ### "Simple Community Communication" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 16, 2021 \[SENSITIVE CONTENT HIDDEN\] is a great account manager, helping with any challenges we've faced. Pros Holds all community info in one place for easy communication and tracking. Cons There's no easy 'preview' mode and app functionality would be a great improvement Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PR Paula R. CMO Consumer Goods ### "Great for building community!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 16, 2021 We have been working with InnerCircle for over a year now and are very happy with the tool and customer success team! It's great for making our ambassador's program professional, but also smart and flexible. Helps us tremendously with UGC and engaging with customers (the happy ones and the not so much also...). Many thanks, \[SENSITIVE CONTENT HIDDEN\] and the team, for helping Apricoat build the community we envision for our brand! Pros Easy to use Intuitive Great customer service Useful for users Cons Loading times can improve, gets stuck sometimes but I know they are working on it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Amit P. CEO Consumer Goods ### "We couldn't find a better way to communicate with our customers" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2021 Pros Integration was seamless, and their support team is something you rarely find on other loyalty SaaS we used in the past. I liked the way they customize their product to your product and most importantly our customers' needs. This is a UGC machine and simply automated the way we're communicating with our customers. Cons I would love to have an integration section that can integrate Innercircle to any common platform out there, but their awesome support team did their magic and integrate us into our other software (e.g. Shopify, Klaviyo, Yotpo, etc.), so no complaints! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Dani S. Owner Food & Beverages ### "Highly recommended " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2021 Beyond the software itself, which gives a unique and creative solution to businesses who want authentic and fast engagement of their costumers with their social media activity, the team is outstanding in how they support and guide us to maximize results. Pros I love how fast and instant this software works. I can get my followers and satisfied customers engage with my social media activities really fast and easy. Cons Login to the platform by users can be improved and made easier. My understanding is that this is being developed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Ran H. Reputation management Consumer Goods ### "Great company and platform! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2021 Innercircle’s platform has allowed us not only to scale our customer outreach, but to also turn our most influential customers into ongoing resources we can come back to and leverage Pros A lot of automations Easy to use Great service! Cons Anything we raised or asked for has been solved within hours. They are very responsive to our ideas and requests. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Chief Growth Officer Internet ### "Exciting product to get referrals and social traction" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 25, 2020 Pros \- Easy to set up and manage - We really like the missions we can set up, that makes it fun for our most committed customers to share their product passion - Actually drives results: We got a good amount of referred new customers and our social media accounts are significantly more visible Cons \- For syncing signups with the referral campaign, we had to invest some tech resources for connecting the API - Apart from that, all good. Minor bugs get solved quite quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OG Oran G. CEO Financial Services ### "Helped us get our referrals solution running" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2019 needs a bit of guidance at start but when you get started, the advocacy results are great Pros Helped us get our referrals solution running. Gave us an easy solution as a startup to create a closer relationship with the customers to make sure they stay longer. The team is really responsive and helpful to make sure we succeed. Cons referrals need API integration to confirm signups Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YP Yaniv P. CMO Retail ### "The most innovative solution for core communities! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2019 Great people, great product. LOVE IT! Pros Really easy to manage, helped us get some great viral campaigns running and collecting feedbacks before we launch new versions. Cons No trial signup and could use some additional features. Reasons for choosing Innercircle I decided to give it a try and it worth it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)