# Agentero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Agentero the right Insurance solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/191440/Agentero/reviews

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Agentero

4.9 (8)

[View alternatives](https://www.capterra.com/p/191440/Agentero/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Agentero

Ease of use

4.6

Customer Service

4.8

## Showing most helpful reviews

Showing 1-8 of 8 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DT

Dante T.  
Broker/ Agent  
Insurance  
Used the software for: 2+ years

### "Software Feedback "

October 22, 2020

5.0

The customer service team and response is 5 stars when I have a problem or question the company responds very quickly.

Pros

The feature that I like most is having a mobile application that is customizable to my agency and allows my clients to view and manage there insurance policies even if they are not with my agency. I am really liking the instant carrier integration that allows a user to create home insurance quotes on the fly.

Cons

I would like the software to provide instant quotes for auto and renters as well as other supplemental lines of insurance,

Alternatives considered

[AgencyZoom](https://www.capterra.com/p/158243/AgencyZoom/)[AgencyHR](https://www.capterra.com/p/161819/AgencyHR/)

Reason for choosing Agentero

Customer mobile app

Review Source

Response from Agentero

October 26, 2020

Thank you so much for the review, Dante. We really appreciate your feedback! We are working hard to add more carrier integrations to our system so you can keep growing your agency.

SW

Sara W.  
Principal  
Insurance  
Used the software for: 1-2 years

### "The smartest decision in my career"

May 19, 2021

5.0

Pros

Most times using the carrier apps directly is difficult and confusing. As an agent I can do nothing to assist a client with fixing an issue with the app. That is frustrating. With Agentero we are in control, and my clients are more than happy to have direct contact with me at all times and I am able to assist with any issue they may have.

Cons

Sometimes it is difficult getting in contact with support in a timely manner.

Review Source

LW

LeJuan W.  
Partner  
Insurance  
Used the software for: 6-12 months

### "Really Good Customer Service"

September 11, 2020

4.0

I like all insurance in one place but I am not sure how to add health insurance with the same features as my personal lines.

Pros

All insurance in one place and we can make payments and claims in one place

Cons

ID cards are dated and the health insurance doesn't seem compatible.

Reason for choosing Agentero

Cost

Review Source

Response from Agentero

September 14, 2020

Thank you for the review LeJuan. We appreciate your feedback and are working hard to provide a better product with more features and functionality that help you grow your agency. Our Service team will reach out today to explain how to add health policies to your account, so you can have all insurance at one place. Thanks again for choosing Agentero, The Agentero Team

JA

Jeff A.  
Founder  
Financial Services  
Used the software for: 1-2 years

### "AGENTERO REVIEW"

March 10, 2021

5.0

Highly Recommend as a platform to keep in front of your customers.

Pros

The integration with our existing clients and the ease of deployment.

Cons

The platform is always being upgraded, so anything we arent super happy about - generally gets enhanced.

Reason for choosing Agentero

The story behind the company and the exciting growth path.

Review Source

NR

Nicholas R.  
Agency principle  
Insurance  
Used the software for: Less than 6 months

### "You won't regret it "

November 6, 2019

5.0

The cross sell opportunity feature has paid for itself, and has helped us to get ahead of renewals that are less than optimal for the client (increasing retention).

Pros

We started looking at Agentero for the app (which is great) but have been just as impressed with the other features. The cross sell opportunity feature has paid for itself, and has helped us to get ahead of renewals that are less than optimal for the client (increasing retention). Overall excellent and they keep adding new features.

Cons

The email system. Its not as customizable as we need it to be as of yet.

Reason for choosing Agentero

ease of use and price

Review Source

Response from Agentero

November 8, 2019

Thank you so much for the amazing review Nicholas! We really appreciate it. It's a pleasure having you as a client!

JO

Jennifer O.  
VP of Corporate Affairs  
Insurance  
Used the software for: Less than 6 months

### "Great resource for our agency"

July 30, 2020

5.0

We have not had the program long, but are hoping to really see more rounding of accounts and better retention because of their tool.

Pros

Love how easy it is to use and to teach our producers to use. It makes it very easy to upsell to our clients and gives us information we would not have otherwise.

Cons

We found a few glitches but the customer service team was on it - and has written code to make it do some of the things we wanted it to do. They have been great!

Review Source

Response from Agentero

August 6, 2020

Jennifer, Thank you for the thoughtful review. We love working with you and your team at Caleb insurance, and provide value to your agency. We appreciate your feedback and are working hard to provide a better product and customer experience. The Agentero Team

LS

Luke S.  
Insurance Agent  
Insurance  
Used the software for: Less than 6 months

### "It was great working with \[SENSITIVE CONTENT HIDDEN\]!"

March 9, 2021

5.0

\[SENSITIVE CONTENT HIDDEN\] was very friendly and very easy to work with. He knows the product in and out. He was able to answer all of our questions and show us exactly how we should be using this in our agency. I would recommend him and Agentero to other insurance professionals.

Pros

This product is very easy to use and is very helpful cross selling clients. The clients absolutely love the app and how easy it is to use!

Cons

There isn't really anything that I have found that I dislike about this product.

Review Source

Response from Agentero

March 12, 2021

Thank you for this fantastic review, Luke! We love having you as a customer and helping to serve your clients.

GM

Greg M.  
Owner  
Insurance  
Used the software for: 6-12 months

### "Review of Agentero"

October 26, 2020

5.0

Very good. I love the new inovation.

Pros

Ability to cross and the user app. The team has been really supportive.

Cons

Change the app so the Agency Logo can replace it.

Review Source

Response from Agentero

October 27, 2020

Thank you so much for taking the time to leave us this great review, Greg! We really appreciate it.

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