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NightsBridge is Southern Africa's leading all-in-one property management solution for accommodation establishments. We offer online availability distribution to the world’s top websites and agents along with #WorldClass software and #HomeGrown support. PayBridge: Secure, online payment options for guests and agents. ActivityBridge: Easy-to-use online booking software for tour and activity businesses.
Provider
NightsBridge
Located In
South Africa
Foundation
2005
Open API
No
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows
Mobile Apps
Android, iOS
Training
Live Online, Documentation, In Person, Webinars, Videos
Support
Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Any accommodation provider that requires: * Property Management * Channel Management * Online Availability Distribution * Secure online payment options
Content Source: NightsBridge
Green rating bars show the winning product based on the average rating and number of reviews.
NightsBridge Reviews
Pros
EXCELLENT customer care, always friendly, helpful staff on call to assist when needed.
The customer support is absolutely outstanding. Very user friendly program.
Ease of use, reliability and as mentioned the great support when we need it.
Nightsbridge provides an easy to understand management platform. Easy to use, good app interaction and I especially love all the tools and reports that help me with my monthly Books.
Cons
The only problem I have is having to move guests to other rooms without having to first cancel the booking and then re-book in another room.
It would be helpful to have a "drag and drop" function to move bookings around.
Did not get good support with Expedia problem. No one took ownership with problem and "kept passing the buck.
I don't like the feature where Nightsbridge issues invoices to clients 'on our behalf' that interferes with our numeric invoicing complicating our admin and control.
"ITC Review"
Overall: I love it, it is user-friendly, easy to learn / and teach.
Pros: It is affordable and because the company is South African base customer service is excellent and instant. No delay. They have custom-built certain aspects for us as a company to be able to have us as a client.
Cons: When they started cloud base, it was slow, however, we reported it and the issue got fixed quickly.
Vendor Response
"How to simplify your life"
Overall: If there is any dispute with a guest, there is always back up from Nightsbridge. With the paper trail, there cannot be mistakes.
Pros: I love the live calendar, this makes life really easy. I also like the notifications of bookings, and payments. Everything is at my fingertips. And it is so easy to consult with someone should you not manage on your own.
Cons: Nothing, it suits our business perfectly!
Vendor Response
"Nightsbridge"
Pros: Keeps me informed of my inventory so I know
Cons: Have to manually adjust bookings and ts not automatic unless you do a higher product
Vendor Response
"Nightsbridge is User-Friendly"
Pros: Nightsbridge is easy to use for both the host and the guest.
Cons: Additional costs for channels which makes Nightsbridge more costly/less efficient
"Bookings made easy"
Pros: It is impossible for me to run my guesthouse without Nightsbridge. It's available 24/7 on my phone anywhere I go, even while on overseas holidays I am able to run my business in South Africa. It updates all new bookings immediately so no change of double bookings. I started using it since we opened our guesthouse 6 years ago - best decision ever. It was easy to integrate with existing business processes and the Nightsbridge team is also super helpful should one require assistance.
Cons: A great product to use, would definitely recommend it.
Vendor Response
