# Page 3 | NightsBridge Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is NightsBridge the right Hotel Channel Management solution for you? Explore 92 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/191455/NightsBridge/reviews --- NightsBridge 4.8 (92) [View alternatives](https://www.capterra.com/p/191455/NightsBridge/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of NightsBridge ## Showing most helpful reviews Showing 51-75 of 92 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JO Jorg O. Owner Hospitality Used the software for: 2+ years ### "NightsBridge for the win" March 28, 2023 5.0 love it, would change it Pros simple to use and can do everything, from making sure all my bookings are secure to invoicing Cons unless I've missede it, but I'd add a discount area, incase we offered a guest a discount, in Rand value or % Review Source Response from NightsBridge March 29, 2023 HI Jorg We appreciate your feedback, and we are happy to hear that you're enjoying our software. You can set up a variety of guest discounts on the Rate Discounts, or specials/package deals on Specials & Packages, both of which are on your Setup. PN Philip N. Owner/Manager Hospitality Used the software for: 2+ years ### "NightBridge is the best" March 24, 2023 5.0 They have thought of every possible operational function needed for an online booking platform before I even though of needing it. Pros Ease of use and accuracy. Excellent online tutorials on usage of the system. Cons I have not found any aspect that was in any way unsatisfactory and therefore have not found anything that is a negative. So no Cons. Review Source Response from NightsBridge March 28, 2023 Hi Philip We appreciate your review; we are glad to see that you are finding our system easy to use and making use of our online tutorials. We have some exciting new features coming out soon that we hope you will also enjoy! MC Megan C. Manager Hospitality Used the software for: 2+ years ### "Will only use Nightsbridge for Hospitality" May 12, 2023 5.0 Well worth the small monthly fee & reports excellant Pros Easy to understand & user friendly. Critical for the Hospitality industry. Excellant back up support Cons There is nothing as it is THE system to use in Hospitality Reason for choosing NightsBridge Only ever used Nightsbridge in Hospitally as well known Review Source Response from NightsBridge May 15, 2023 Hi Megan Thank you for your review! We are so happy to hear that we are providing you with the best software in the industry. We're looking forward to rolling out even more exciting features in the months to come and making our partnership with you even more valuable. DM Dave M. owner Hospitality Used the software for: 2+ years ### "Great product" March 27, 2023 5.0 Great Pros Comprehensive and easy to use. New updates are impressive. Cons So far nothing missing that I can see. Would be nice if Pastel could be linked. Review Source Response from NightsBridge March 28, 2023 Hi Dave We appreciate your feedback - we're glad you're enjoying the upgrades we are rolling out. Keep an eye out for more coming out soon! CH Colleen H. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Nightsbridge and BridgeIT" March 25, 2023 5.0 All good! Pros Excellent customer service. Easy to use. Continually updating product. Have used Nightsbridge since 2006 and although we have evaluated other PMS's over the years, Nightsbridge continues to be best value for money. Cons There is nothing at the moment that we dislike about Nightsbridge. Review Source Response from NightsBridge March 28, 2023 Hi Colleen We appreciate your feedback and are happy to hear that you are finding our software easy to use. We are busy rolling out some exciting new features for you to enjoy - let us know what you think! JV Joretha V. General Manager Hospitality Used the software for: 2+ years ### "Great Service" March 27, 2023 4.0 Very happy Pros We are very happy with Nightsbridge. The assistance is very quick and efficient. Cons The online check in doc can not be modified and edited to have the property details on the document. Review Source Response from NightsBridge March 28, 2023 Hi Joretha Thank you for your review; we are so glad to read that you're enjoying our software. You can edit all of your template documents, including Registration, to include your property details via your Setup (under Templates). Please get in touch with us if you need support with that. FR Freddie R. Marketing manager Hospitality Used the software for: 2+ years ### "Highly recommended" May 12, 2023 5.0 As channel manager NightsBridge is doing a great job. A one-stop solution. Pros A total solution for our resort management. Cons We are not located in South Africa. Time differences can be challenging. Review Source Response from NightsBridge May 15, 2023 Hi Freddie We appreciate your review -- we are so glad to hear that you are enjoying using our all-in-one property management solution. Please feel free to reach out to us at any time, whether by phone, email or chat -- our Support Team or After-Hours Team will try and assist as soon as they can! RO Ronald O. Owner Hospitality Used the software for: 2+ years ### "Love Nightsbridge" May 2, 2023 5.0 Love Nightsbridge and most staff are always friendly and helpful. Pros Easy to use and has everything I need. Calander works excellent. Cons Better support when it comes to problems with Expedia or Bookings.com (which I pay for) Reason for choosing NightsBridge Not applicable Review Source Response from NightsBridge May 10, 2023 Hi Ronald We're excited to hear that NightsBridge is offering you everything you need to do better business online. Our team will be happy to hear your feedback! LJ LEon J. Beach House Manager Hospitality Used the software for: 2+ years ### "Beach House Management " May 2, 2023 5.0 NightsBridge keeps our business on the go with live data all the time. Pros I like NightsBridge for the fact that you can list multiple rooms/facilities and manage all from 1 screen. Cons The reporting system could be enhanced for a USER selective facility. Review Source Response from NightsBridge May 10, 2023 Hi Leon We appreciate your review -- we love offering a variety of features that make running your accommodation business as easy as possible. We are rolling out a number of features in the near future that we're sure you will enjoy -- keep your eyes peeled! aB alison B. OWNER Hospitality Used the software for: 2+ years ### "NIGHTSBRIDGE.... could not survive without it" May 2, 2023 5.0 I have a booking system called Semper - which interacts with Nightsbridge for my online bookings. Pros So effective for Online bookings from so many options of different companies Cons We are a very small guest lodge with 7 suites and this is just the perfect set up for me and Semper Reason for choosing NightsBridge the only one I knew at the time Review Source Response from NightsBridge May 10, 2023 Hi Alison Thank you for your review; we are thrilled that NightsBridge is the perfect setup for you to run your accommodation business. We will have more features rolling out in the near future which will make life even easier -- keep your eyes peeled! DB Darren B. Director Real Estate Used the software for: 2+ years ### "Major flaw in user management" March 6, 2024 4.0 Good but, the limitations described above prevent me from allowing other staff to have real-time access to booking information that would be a really useful tool. Pros Ease of use Integration with various platforms Cons I cannot give "view-only" access to my staff without risking them accidentally changing bookings as the mobile app does not distinguish any user rights assigned. IE, a user setup with view-only rights on the website can use the same credentials on the mobile app and then has full rights to add bookings and delete bookings, change rates etc. Nightsbridge support has been aware of this gaping hole in their system security for more than a year and has not prioritised any fix. Even if you do not use the mobile app in your standard processes, any staff can download the app and use their same website login credentials and change anything! Review Source SL Shelley L. Owner/Manager Hospitality Used the software for: 2+ years ### "Nightsbridge is User-Friendly" September 13, 2023 5.0 Pros Nightsbridge is easy to use for both the host and the guest. Cons Additional costs for channels which makes Nightsbridge more costly/less efficient Alternatives considered [SiteMinder](https://www.capterra.com/p/123133/SiteMinder/) Reason for choosing NightsBridge Price Review Source BM Bev M. CEO Hospitality Used the software for: 2+ years ### "Great partnership" May 13, 2023 5.0 Pros Hands on approach and ease of communication. Nothing is too much trouble and any issues are sorted out immediately. Cons I cant think of anything actually all good. Review Source Response from NightsBridge May 15, 2023 Hi Bev We appreciate your feedback and we are glad to hear that you are enjoying our system and getting the support you need. We look forward to continuing to support you as our partner for many years to come! JB James B. MD Hospitality Used the software for: 2+ years ### "Superb Hospitality Management" May 12, 2023 5.0 Great support by Staff Pros User friendly- easy to teach integrated software making daily controls far easier. Cons None- all issues resolved immediately. Excellent telephonic support. Review Source Response from NightsBridge May 15, 2023 Hi James Thank you for your review; we are happy to hear that you are enjoying our system and getting the support you need. Keep an eye out for new features rolling out soon -- we're sure you'll love them! PW Patricia W. Managing Director Hospitality Used the software for: 2+ years ### "Ease of Use" April 18, 2023 5.0 It really works as a booking system and the customer service is great. Pros I could not run my business without it. It is easy to install and the back up service is second to none. Cons There is nothing I would change, they have given me all I need to run my booking system Review Source Response from NightsBridge April 21, 2023 Hi Patricia We appreciate your review. We are happy to hear that you are enjoying our all-in-one system. Our Support Ninjas love being able to support our properties and make life as easy as possible! RH Richard H. Owner Hospitality Used the software for: 2+ years ### "Nightsbridge a winner" June 29, 2023 5.0 Pros Product is user friendly. Phone app is easy to use. Reports are easy to read. Cons Changes to software have not always been communicated timeously Review Source Response from NightsBridge July 6, 2023 Hi Richard Thank you for your review -- we are happy to hear that you're enjoying using our software and especially our app, which makes managing your bookings on the go that much easier. We look forward to updating you about our upgrades more regularly. DE Daniel E. owner Hospitality Used the software for: 2+ years ### "user" March 23, 2023 5.0 good Pros clear, and always willing to assist! Cons many tabs on top of each other for, for example, payments and invoices Review Source Response from NightsBridge March 29, 2023 Hi Daniel Thank you for your review; we are happy to hear that you are enjoying our system and getting the support you need. We would love to get more feedback about the tabs on top of each other - please reach out to us if you'd like to tell us more. BM Brian M. Owner Hospitality Used the software for: 2+ years ### "Very happy with service from Nightsbridge team" June 30, 2023 5.0 Very happy Pros Support received from the Nightsbridge team Cons Nothing I can think about. Easy to operate Review Source Response from NightsBridge July 6, 2023 Hi Brian Thank you for your review -- we are delighted to hear that you love the support you receive from our team. We look forward to many more years in partnership with you. SR Steffen R. Owner Hospitality Used the software for: 2+ years ### "Excellent" March 27, 2023 5.0 Pros Always there! Always helping! Very efficient! Cons Nothing not to like! would love to visit more workshops, as they are brilliant! Review Source Response from NightsBridge March 28, 2023 Hi Steffen Thank you for your review - we love being able to support our properties and make their lives easier! We are planning plenty more workshops for the future - keep an eye out for the next round! WS Wouter S. Mr Hospitality Used the software for: 2+ years ### "Exceptional " May 13, 2023 5.0 Pros All bookings in one place. No updating of each site. Cons There are no cons currently I can think of. Review Source Response from NightsBridge May 15, 2023 Hi Wouter Thank you for your review -- we love being able to support our properties and offer an all-in-one solution to help do more and better business. We're looking forward to rolling out even more useful features for you to enjoy soon! JH Johanna H. Owner Hospitality Used the software for: 2+ years ### "Excellent Service" March 27, 2023 5.0 Always the best Pros They are always available to help. Help is a telephone call away Cons Nothing They are always available to help Reason for choosing NightsBridge There were non available at the time Review Source Response from NightsBridge March 28, 2023 Hi Johanna We appreciate your feedback. Helping our properties and making their lives easier is what we love doing most! PR Peter R. Owner Hospitality Used the software for: 2+ years ### "Ease of use" July 11, 2023 5.0 Pros Consultants are friendly and knowledgeable. Always try to solve our problems. The system is crucial for managing our bookings. Cons We have not found any problem areas with the NightsBridge system Review Source Response from NightsBridge August 1, 2023 Hi Peter We appreciate your review and are glad to hear that our Support Ninjas are always able to solve any problems you may have. We will be rolling out even more great features in the near future -- keep a lookout! HS Hannes S. Owner Hospitality Used the software for: 2+ years ### "Nightsbridge" September 11, 2023 4.0 Pros Keeps me informed of my inventory so I know Cons Have to manually adjust bookings and ts not automatic unless you do a higher product Review Source Response from NightsBridge September 12, 2023 Hi Hannes Thank you for your review. We appreciate your feedback and we're glad to hear that our software helps you keep track of your inventory, among other things. We would love to hear more about any struggles you're having with adjusting bookings -- please get in touch with our Support Team, and they will be glad to help out! LP Liz P. Owner Hospitality Used the software for: 2+ years ### "Very satisfied" March 24, 2023 5.0 Excellent booking channel to use. Pros Very easy to use. Always innovating. Excellent support. Cons None to note. We are very happy with NightsBridge. Review Source Response from NightsBridge March 27, 2023 Hi Liz We appreciate your feedback. We love finding new ways to make life easier for our properties - keep an eye out for the new features we're busy rolling out! SW Sarah W. Owner Guesthouse Hospitality Used the software for: 2+ years ### "Easy to operate management system" February 25, 2020 5.0 Nightsbridge helps with alleviating double bookings, accounting, templates, and much more. Great overall experience. Pros Nightsbridge provides an easy to understand management platform. Easy to use, good app interaction and I especially love all the tools and reports that help me with my monthly Books. Good personal backup from staff telephonically. Cons I find the season set up a bit tedious, having to set up all the dates for two years in advance... Reason for choosing NightsBridge Nightsbridge was recommended to me and I didn't check out the competition as wasn't really aware of it. Review Source Response from NightsBridge March 27, 2023 Hi Sarah Thank you for your feedback; we're glad to hear that you're enjoying the variety of tools we offer and our app. It's important to update your seasons at least 18 months ahead for those customers looking to book in advance, especially on the various OTAs you connect with! Similar Products Featured