# mai Contractor Portal Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is mai Contractor Portal the right Contractor Management solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/191465/mai-Contractor-Portal/reviews

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mai Contractor Portal

4.3 (18)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of mai Contractor Portal

Ease of use

4.1

Customer Service

4.7

## Showing most helpful reviews

Showing 1-18 of 18 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SA

Sara A.  
H&S Coordinator  
Dairy  
Used the software for: 1-2 years

### "Mai Contractor portal review - TINE Ireland Ltd."

November 10, 2021

5.0

There is good feedback from all users. We are able to supply new employees and contractors with a personalised site induction for both H&S and quality. The certifcates are downloaded and stored on the system along with the persons picture - whihc was a newly adedd feature this year. Good communications with the point of contact for this system. Always very helpful and have a good response rate.

Pros

The system is easy to use, easily accessible and user friendly.

Cons

no elements of this software can be improved - all users are happy and good relationship with our points of contact within mai portal

Review Source

SC

Sam C.  
Managing Director  
Environmental Services  
Used the software for: 2+ years

### "A brilliant system from a small contractor's viewpoint"

January 20, 2022

5.0

My team genuinely love the system as it makes our lives a lot easier as we carry out high volumes of short jobs on our customers sites and sending documentation for every one of these jobs was a real pain before this platform was available. A number of our customers use it now which is brilliant.

Pros

The colour coding and alerts within the system are very helpful. It saves us huge amounts of time by uploading documents once rather than emailing lots of documents to our client before each job.

Cons

If our certs were available to all of our clients on the platform it would be great rather than uploading separately for each client that uses the system.

Review Source

IC

Imelda C.  
Executive Administrator  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Staff are helpful but software site could be more user friendly."

January 17, 2022

3.0

Pros

Staff are helpful but software site could be more user friendly.

Reason for choosing mai Contractor Portal

Because of Clients

Review Source

CC

Conor C.  
Commercial Manager  
Environmental Services  
Used the software for: 2+ years

### "Dyno-Rod mai contractor portal -review "

January 25, 2022

4.0

Very good, easy to use, non-technical with good customer support

Pros

Product is very easy to use, with very good customer support & back up,

Cons

Possibly look into having a connection with a safety compliance program eg, construct secure or safe permit, or the possibility with linking with client inductions carried out on portal if possible

Reason for choosing mai Contractor Portal

Clients use this portal

Review Source

tC

thomas C.  
EHS specialist  
Medical Devices  
Used the software for: 2+ years

### "Mai Portal"

January 17, 2022

4.0

mostly positive

Pros

the ability for company's to upload their documentation and online location for storage

Cons

it required a lot of input from me to ensure companies are compliant to it and that their documentation is up to date.

Reason for choosing mai Contractor Portal

it was chosen by another colleague before I joined the company

Review Source

aV

andrew V.  
Director  
Pharmaceuticals  
Used the software for: 2+ years

### "Mia Contractor Portal"

January 17, 2022

5.0

very good support, \[SENSITIVE CONTENT\] is excellent really help full always supported in a timely manner and has patience! thank you \[SENSITIVE CONTENT\].

Pros

Keeps every thing aligned, and in one place, would like to use / share Mia with more customers, we require training really

Cons

finding the platform, a single button in all email communications so we don't have to go looking for the link

Reason for choosing mai Contractor Portal

we did not choose the Mia portal, our customers decided on this portal platform

Review Source

MB

Martin B.  
Director  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Great Software package"

January 17, 2022

4.0

Very Positive

Pros

This software is excellent to track compliance with customer requirements and manage critical dates and reminders for training and induction refresher courses.

Cons

In general I don't have any issues with this software.

Reason for choosing mai Contractor Portal

Recommended by a customer.

Review Source

JF

Jean F.  
Safety Manager  
Construction  
Used the software for: 2+ years

### "Much improved"

January 17, 2022

4.0

Pretty good. Our training databasic is well organised in one location

Pros

The site is alot more user friendly and less cluncky. Upload of training records etc is user friendly

Cons

Too a little bit naviagting to become familiar.

Reason for choosing mai Contractor Portal

It was a site requirement

Review Source

JM

John M.  
EHS Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "mai Contractor Portal"

August 28, 2019

4.0

Pros

mai Contractor portal is a great central location for all contractor requirements to be recorded and stored. it reminds the contractors that required documents, certificates and permits required to work are going to expire, so there is less chance of delays when coming on site. It is useful during EHS audits as all information is located centrally and reports are easy to run.

Cons

Not specific to mai Contractor portal, but It can be difficult to get all of your contractors to use a software system and keep using it.

Review Source

AP

Ana P.  
Qa and HS Co-Ordinator  
Chemicals  
Used the software for: 2+ years

### "Very user friendly"

January 25, 2022

4.0

No issues so far, I find it very helpful as alerts in the system

Pros

easy to manage employee training records and track information shared with customers. Alerts set up when documentation is expiring are very useful.

Cons

It takes a while to get used to the layout and some sections are hard to find.

Review Source

TL

Tadhg L.  
Contracts Manager  
Civil Engineering  
Used the software for: 2+ years

### "Great Software for any Company serious about EH+S"

January 25, 2022

5.0

Software allows us seamlessly share our EH+S Docs without repetitive sharing.

Pros

Software was User Friendly from day one.Simple to use and Support was always ,and continues to be,available.

Cons

Everything is positive in relation to the Software.The only issue we had was at our own IT end where our own Security protocols and Firewalls made it difficult to access the Software.Support was always available to circumvent this issue.

Review Source

KH

Kieran H.  
H&S Manager  
Food & Beverages  
Used the software for: 2+ years

### "Great software"

October 9, 2019

3.0

The software support service is responsive.

Pros

The onus for uploading and maintaining the data rests with the contractor. As client, we do not need to spend time on this. However, we can easily audit the documentation as and when we see fit.

Cons

No major issues of note. As with all software, navigating it takes a bit of getting used to.

Reason for choosing mai Contractor Portal

N/A

Review Source

FG

Fiona G.  
Office Administrator  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Great software for a great price"

January 17, 2022

5.0

A fantastic portal, easy to use and customer service is very good

Pros

Very easy to use and contact is made well in advance of anything expiring so everything can be kept up to date

Cons

Very little to dislike as it is a great software package

Review Source

MT

Mairead T.  
Sales & Marketing  
Industrial Automation  
Used the software for: 2+ years

### "Mai Contractor Portal Review"

January 17, 2022

5.0

Good

Pros

The ease of use and tracking information.

Cons

Is is expensive, as all other portals we use are free of charge to us.

Reason for choosing mai Contractor Portal

It was our customers who choose mai Contractor Portal.

Review Source

EW

Emma W.  
QESHT Assistant  
Paper & Forest Products  
Used the software for: 6-12 months

### "Contractor Portal"

September 12, 2019

4.0

Pros

The support from the comany. The ease of use and the fact that everything is under one one system. We are also using the Training Portal with this company and its a great compliment. Currently trialing for free Induction Training along with Permit to Work system, altogether they are great along with being standalones. The regular email to say that a cert or insurance is about to expiry is great when you are busy. We are currently just using the sytem approx. 6 months so no doubt when we have everyone up and running we will see more benefits.

Cons

Feedback from our contractors questioning whether this is legit or not, perhaps it needs to be made clearer to them when they are contacted by the Contractor Portal on our behalf.

Review Source

sM

sinead M.  
health and safety officer  
Civil Engineering  
Used the software for: 2+ years

### "mai Contractor Portal Review"

January 26, 2022

4.0

.

Pros

it's good portal to have for employees training records

Cons

No I didn't find anything that I can complain about

Review Source

CD

Colm D.  
EHS Specialist  
Pharmaceuticals  
Used the software for: I used a free trial

### "Mai Contractor Portal Review"

August 28, 2019

5.0

Overall experience is very positive and I have to complement the mai team on there quick response time in the event of us having a query. I have no problem in recommending this tool to any other site.

Pros

Software is an excellent tool and provides us as a site with a neat online system which is easy to use and has good functionality.

Cons

No major flaws with this system, As a site we found some contractors not engaging with the portal quickly enough. No issue with the system just the contractors taking their time to upload he necessary details in order for us to get full benefit of the functionality.

Review Source

NB

Niall B.  
Project Manager  
Computer Software  
Used the software for: Less than 6 months

### "Software and Hardware it does the lot! "

September 26, 2019

5.0

Pros

The fact we could log in and register all our employees, and get weekly reports was a huge help in ensuring we were compliant with our project

Cons

Occasionally we found it hard where to upload certain documents

Review Source

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