# Groupmail Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Groupmail Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more.

Source: https://www.capterra.com/p/191514/Grouptrail

---

# 

 Groupmail Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Groupmail

## What is Groupmail?

Simple email software for nonprofits, churches, schools, and associations. Send updates to your members without marketing complexity. Set up in 10 minutes with an intuitive editor and straightforward list management. Human support (not chatbots). Trusted since 1996. 20% nonprofit discount on all plans. BYOSMTP model connects your email service for better deliverability and lower costs. Built for organizations that need to communicate with their community—not run marketing campaigns.

## What is Groupmail used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$15

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Groupmail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://group-mail.com&name=Groupmail)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Groupmail

4.3 (10)

VS.

[4.6 (936)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting Price

$15

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (10)

Ease Of Use

4.4 (871)

Value For Money

4.4 (8)

Value For Money

4.4 (774)

Customer Service

3.6 (8)

Customer Service

4.6 (751)

## Groupmail alternatives

[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (176)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

[4.8 (871)](https://www.capterra.com/p/172048/Givebutter/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/172048/Givebutter/)

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)

[4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/156860/Donorbox/)

[View all alternatives](https://www.capterra.com/p/134666/GroupMail/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Email Campaign Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Plan, execute, and analyze email marketing campaigns

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

API

Application programming interface that allows for integration with other systems/databases

Campaign Analytics

Track and interpret campaign performance metrics

Campaign Scheduling

Set campaign schedules by selecting start, pause, and end dates

Groupmail 35 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Application programming interface that allows for integration with other systems/databases

Track and interpret campaign performance metrics

Set campaign schedules by selecting start, pause, and end dates

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Track the amount of clicks on individual products to measure campaign results

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Customize data fields to support various needs and use cases

Plan, execute, and analyze email marketing campaigns

Track delivered, received, and opened emails

Software specialized for non-profit organizations

Ensure compliance with the General Data Protection Regulation protocols

Use AI to generate content in the form of text, images, videos, etc.

Add, edit, and manipulate HTML code directly

Store and manage images

Automatically identify and save contact information of potential customers

Manage contacts across multiple mailing lists

Add, store and access information pertaining to members

Optimize content to ensure it is easily accessible for mobile users

Create and update newsletter content to increase engagement

Adjust communications based on previous interactions or personal preferences

Preview materials before finalizing projects

Analyze and gain insights into data in real-time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Add or remove subscribers from mailing lists

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.0 (10)

4.0

Based on 10 reviews

## Pricing

Value for money

4.4 (8)

Free Version

[View pricing plan details](https://www.capterra.com/p/134666/GroupMail/pricing/)

Free

$0.00

It includes:

-   Up to 500 Contacts
-   1,000 Emails/Month
-   Simple Editor
-   Basic Analytics
-   Email Support
-   Managed Email Delivery

Community

$15.00

Flat Rate,Per Month

It includes:

-   Unlimited Contacts
-   5,000 Emails/Month
-   Unlimited Lists
-   Scheduled Sending
-   Your Branding
-   AI Writing Help
-   Email Support
-   Managed Email Delivery

Continuity

$29.00

Flat Rate,Per Month

It includes:

-   Unlimited Contacts
-   5,000 Emails/Month
-   Migration Assistance
-   Onboarding Call
-   Annual Handover Call
-   Custom Email Domain
-   Priority Support
-   Managed Email Delivery

Business

$49.00

Flat Rate,Per Month

It includes:

-   Unlimited Contacts
-   5,000 Emails/Month
-   API Access
-   Use Your Own Email Service
-   Custom Email Domain
-   Dedicated Support
-   Managed Email Delivery

Value for money

4.4 (8)

4.4

Based on 8 reviews

## Integrations

[

SendGrid](https://www.capterra.com/p/204113/SendGrid/)[

SMTP2GO](https://www.capterra.com/p/166646/SMTP2GO/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.6 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (8)

3.6

Based on 8 reviews

## User reviews

Overall rating

4.3

Based on 10 reviews

Filter by rating

5(4)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Revanth S.

Application Engineer

Consumer Services

### "Amazing tool to Execute proper Email Campaigns"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 28, 2021

GroupMail has helped to Maintaining good relation with customers with amazing email campaigns. Sending news letters, Customized emails, big campaigns, etc are easy with GroupMail.

Pros

Creating and Maintaining Email Campaigns has been easy due to GroupMail. Interface is simple but has good features for good Email marketing. It's easy to use and for beginners its easy to learn.

Cons

I got all the features that i needed, so didn't found any loop holes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sameer S.

IT Manager

Events Services

### "We moved to a cloud solution after using Group Mail for several years."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

July 11, 2020

We used Group Mail Business for several years then we moved to a cloud based solution.

Pros

Group mail allows you send unlimited emails from your own PC/Server. You can have unlimited campaigns. Its a one time buy solution, however you need to pay only if you need to upgrade.

Cons

The template designer has few features. You cannot easily design a rich content email. Not much intuitive interface.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Research Tech III

Higher Education

### "GroupMail is awesome! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 16, 2019

OVER all experince has been great and I would recommend to others!

Pros

it Helps to share emails or messages or anything with other collegques easily. Really great tool for the price.

Cons

I think some of the Templates are limited and some of the advanced features are not there in GroupMail.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Armando O.

representante comercial

Internet

### "Group Mail review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 16, 2019

Pros

For my work as a affiliate seller is very important have a mail manager for create new lists and separate groups for send informations products i dont have much time so i need a easy and fast program for send emails, i just use the basic by trying to learn more , the templates are very usefull for create more professional marketing emails

Cons

i dont have much support to learn more about the tools and resources , just trying to watch you tube tutorials and search for new tips

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Patient experience specialist

Hospital & Health Care

### "Customer engagement made easy "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 12, 2019

Overall I have a good experience with this, it’s easy to use.

Pros

This is a great software that allows you to connect and engage with your customers. The ability to send customizable emails, news letters and promotes make it a great communication tool to utilize when engaging with customers. What I really like about this application is the simple ability to manage your contacts. Really a great tool for the price. Can’t say enough about it.

Cons

No Cons here!! It has all the great features that come with These email software tools. Ability to intergrate into existing CRMs, tracking and reporting features etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Julia M.

Nanny

Education Management

### "Group mail review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

February 18, 2019

Pros

I have found this software to be simple.

Cons

I did not find anything wrong with this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Research Associate

Hospital & Health Care

### "It does one task well that is to send personal emails to different groups of receipients"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 22, 2018

I had used a previous incarnation of the programme several decades ago when I was running a charity in the UK. It was then a simple interface which effectively did a mail merge to send a template out to everyone in the database. You can customise the fields so that the email can appear more personal. The software has improved a lot and I like the templates but it still does not thing well – send out nice and personal emails to groups of people individually.

Pros

It is simple to import a list of names and addresses. The templates are great to be able to send anything from formal mailouts to fancy newsletters to a group. The ability to customise the mailout by incorporating the fields in a mail merge format makes it more personal and less likely to be marked as spam. You can even schedule mailouts in batches to different groups.

Cons

The interface is basic and at first it took me a few tries to be able to successfully get it working but once you know you way around it is easy and very useful. It does few things but what it does I like it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TF

Todd F.

Web Developer

### "Nice software that delivers emails and keeps your servers clean"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

November 30, 2017

Pros

I use GroupMail even though email marketing is a small part of my background. Someone can be trained on how to use the platform with zero experience and be sufficient because of GroupMail's ease of use and good functionality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KT

Kenneth T.

Public Relations

### "Very easy to use and affordable email marketing software for a small company"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

November 25, 2017

Helps with our public relations and client communications to send out notifications and alerts.

Pros

For very small companies, this is a nice product that does the job. Simple functionality and easy to use. Get's the emails out without too many steps or complications. Simple software.

Cons

Templates are limited and some of the advanced features in competitors aren't there. Simple product that is limited but does the job.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Vance C.

Marketing

Education Management

### "A bit old fashioned. Not in the cloud with an online service. You have to install software. "

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

November 7, 2017

Pros

At times it can be fast and straightforward but otherwise it can be pretty limited. They do a good job of making sure your email servers are clean.

Cons

Old fashioned. Not many good templates. Competitors are log-in based but if I want to train my coworker to use, I have to install the program on their computer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/134666/GroupMail/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)