# Matrack ELD Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Matrack ELD the right Logbook solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/191543/Matrack-ELD-Classic/reviews

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Matrack ELD

4.5 (76)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Matrack ELD

Ease of use

4.6

Customer Service

4.4

## Pros and Cons in Reviews

SM

Shon M

OwnerTransportation/Trucking/Railroad, Self-employedUsed the software for: 6-12 months.

“it works great and keeps tracks of time and violations and the price is $40 ti$50 cheaper per month“

March 4, 2024

DH

David H

President Transportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 1-2 years.

“System will not stay connected to my equipment,miles do not record properly, long wait for I.T to correct issues if they do at all.“

October 17, 2023

MC

Markeith C

OwnerTransportation/Trucking/Railroad, Self-employedUsed the software for: Less than 6 months.

“Support when I need it most, even after hours I would get a call back with in the hour.“

January 3, 2024

BS

Brandon S

Truck DriverTransportation/Trucking/Railroad, Self-employedUsed the software for: 1-2 years.

“Can have connection issues sometimes will not track every location.“

March 9, 2024

SH

Stoney H

OwnerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: Less than 6 months.

“I like being able to track and see what going on“

January 3, 2024

CT

Carrie T

Office MangagerWholesale, 2 - 10 employeesUsed the software for: Less than 6 months.

“We do not like that if a driver does not log out of the application on a daily basis it will not work properly and puts them into violations then I have to call the company to get them to fix their logs.“

June 20, 2022

TE

Tatiana E

OwnerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 6-12 months.

“Great when tracking personal usage“

January 3, 2024

MB

Marilyn B

Owner OperatorTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: More than 2 years.

“Was unable to get quarterly ifta information.“

January 3, 2024

## Showing most helpful reviews

Showing 1-25 of 76 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

David M.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Overall great as a start up"

May 2, 2022

4.0

Love hate

Pros

Price is great. No contract. Plug and play use your phone/tablet.

Cons

Support is not top notch. It’s easy enough to set up. But there were a few times the system glitched. And felt like the I was dismissed and didn’t know what I was talking about.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Matrack ELD

Price and no contract.

Review Source

EE

Eric E.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Matrack ELD number 1 "

January 4, 2024

4.0

Phenomenal and would definitely recommend to anyone. The price is great.

Pros

The ease of use. It has not disappointed not one time. Very beneficial for doing IFTA. GPS tracking is on point.

Cons

Cannot go past the 14 days on the actual device to check and confirm logs.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reason for choosing Matrack ELD

Price and other reviews from groups in the same industry.

Review Source

DH

David H.  
President  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Disappointed "

October 17, 2023

1.0

Not good. System will not stay connected to my equipment,miles do not record properly, long wait for I.T to correct issues if they do at all.

Pros

Price. Cheaper than most product available. Bit fi ding out cheap is not always best

Cons

Support, integration,recording functionality. Very broken English from customer support. Says they live in California but I'm sure you folks outsource to another country.

Switched from

[BIT Web Portal](https://www.capterra.com/p/265513/BIT-Web-Portal/)

Poor functionality

Review Source

DP

Dustin P.  
Company Driver  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Immortal Trucking LLC"

March 20, 2024

5.0

good with company and does what it is suppose to

Pros

Easy to operate and keep track of your ifta miles

Cons

disconnects easy and then also pain in butt to talk to people there

Switched from

[Motive](https://www.capterra.com/p/138669/Motive/)

cost versus this company was way better and easier to navigate

Review Source

TE

Tatiana E.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Easy to use ELD "

January 3, 2024

4.0

Wonderful and easy to use. Great when tracking personal usage

Pros

It is easy to use. Customer service is great!

Cons

Easy violations even though they aren’t supposed to be violations

Switched from

[Motive](https://www.capterra.com/p/138669/Motive/)

Motive was complicated to use for personal usage

Review Source

SM

Shon M.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Badwolf views of Matrac"

March 4, 2024

5.0

I like MatrackELD it works great and keeps tracks of time and violations and the price is $40 ti$50 cheaper per month

Pros

It’s easy to setup and manage your company vehicles

Cons

I can’t edit inserts myself but matrac staff is right on when you call

Switched from

[Motive](https://www.capterra.com/p/138669/Motive/)

A no brainer the best price going and quality service

Review Source

SV

Seth V.  
President  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great product "

January 4, 2024

5.0

Overall great product, user and admin friendly, great price, no bulky equipment, module does feel cheap but works without any issues.

Pros

Great pricing, small module and cable, driver app is very easy to use and navigate

Cons

Needs violation notifications, without it is very easy to run over the allotted time for HOS, it’s mainly for the 30 minute breaks. Also wish it came with dashcam to pull footage from the cloud.

Switched from

[Motive](https://www.capterra.com/p/138669/Motive/)

Overpriced, module would randomly connect and disconnect Bluetooth so we would constantly get unidentified trips, very annoying

Review Source

CC

Carolyn C.  
Operations Manager/Computer Specialist  
Warehousing  
Used the software for: 2+ years

### "Works fine for our business"

May 2, 2022

5.0

This solved the legal aspect for compliance with truck logging.

Pros

It is fairly easy to use, we have a non tech driver that is able to navigate the software which is a plus. Additionally, the reports are easy to download.

Cons

Sometimes it is difficult for the drivers to connect to the device, however, the customer support is easy for them to reach.

Switched from

[Motive](https://www.capterra.com/p/138669/Motive/)

They very expensive, MaTrack was a much less expensive alternative.

Review Source

AC

Allan C.  
Driver  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "ELD Logbook "

March 19, 2024

4.0

Overall, good can be improved little on Split hours of driving.

Pros

Easy to used , good customer service support.

Cons

Low price , and don't up prices like other ELD providers

Reason for choosing Matrack ELD

Best price for ELD providers and good customer experience

Review Source

KM

Karlos M.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Peace of mind"

April 20, 2023

4.0

Pros

Easy tracking not too expensive live tracking 24 hours

Cons

Lost signal in some areas and i just need to regresh and it works again

Reason for choosing Matrack ELD

Price

Review Source

CM

Charlie M.  
Self employed  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "ELD for small trucking company "

May 9, 2022

5.0

Good overall experience. As an administrator felt it was cumbersome to edit mistakes until I used it a few times.

Pros

I only used ELD functionality. First time using any ELD and was fairly easy to set up. And when I did have issues the customer service was excellent. Adding drivers was seamless.

Cons

This is the only ELD software I have used but the initial set up was a struggle but customer service was very helpful. Wish customer service was available 24/7 since my business runs 24/7.

Reason for choosing Matrack ELD

No contract

Review Source

AT

Adrian T.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Matrack Eld"

January 4, 2024

5.0

It’s been a very good experience using Matrack!

Pros

The product is very easy to use and self explanatory!

Cons

The ability to not be able to edit all information.

Review Source

SH

Stoney H.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Harrison trucking"

January 3, 2024

5.0

It has been a good experience and very helpful

Pros

I like being able to track and see what going on

Cons

I have no complaints about it. Still learning it

Reason for choosing Matrack ELD

The price was good and seemed easy to use

Review Source

SV

Sal V.  
President  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great service"

October 17, 2023

5.0

Pros

Easy to use, great customer service that is open 24/7 someone is ready to help at all times

Cons

There’s nothing I didn’t dislike. Everything is great

Review Source

DG

Daniel G.  
Owner  
Legal Services  
Used the software for: 1-2 years

### "Excellent Customer Service "

April 20, 2022

5.0

Overall experience I great especially with \[SENSITIVE CONTENT\] in customer service.

Pros

Easy to use and convenient for my customers

Cons

Sometimes they don’t update accordingly

Reason for choosing Matrack ELD

I was for a Better device

Review Source

Response from Matrack

April 21, 2022

Dear Daniel, Thank you for your kind words. Your feedback is invaluable for us. Best Regards, Matrack Team

AW

Abner W.  
Owner operator  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Excellent service "

March 4, 2024

5.0

I am completely satisfied with Matrack. Thank you for the excellent service!

Pros

So far I have never had a problem with anything and whenever I have any queries I am answered completely professionally, quickly and kindly.

Cons

One of the only problems with Matrack is that sometimes when I make an application on a loadboard, the company name does not appear among the most popular ones.

Review Source

CL

Cheyenne L.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "ELD Tracking"

January 5, 2024

5.0

Overall experience has been great so far

Pros

Ease of seeing my driver and his location

Cons

Theres nothing I dislike. Its a good feature

Review Source

RJ

Ron J.  
Owner  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Update "

October 17, 2023

4.0

Pros

Price, no contract, app for phone, complaint

Cons

If person not running do to low rates for months matrack wants equipment back

Review Source

EM

Edwin M.  
Driver and owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Owner operator "

April 26, 2022

5.0

Pros

Easy and simple to use and it keeps my ifta miles in each state

Cons

Matrack is the first ELD I have used and I like everything about it.

Review Source

MB

Majdee B.  
Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Review"

May 9, 2022

5.0

Satisfied

Pros

Easy to use and user friendly. App easy to use

Cons

Not being to go as far back on app than computer

Review Source

PM

Pewee M.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Awesome "

August 31, 2023

5.0

Pros

Easy to use and understand. Everyone I talked to are so helpful

Cons

Not sure what I don't like. Same good

Review Source

OP

Oscar P.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Affordable Price for great Service "

April 20, 2022

5.0

Great service

Pros

Easy to use , price is very good and customer support is amazing

Cons

Sometimes I forget the Bluetooth disconnected when you are far from the truck

Review Source

NH

Nazar H.  
President  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "My humble point of view on matrack "

January 5, 2024

5.0

Pros

So helpful, so easy to use and so affordable in feez

Cons

I have no negative notices , they guys are really perfect

Review Source

PP

Perry P.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Expedite trucking llc "

January 3, 2024

5.0

Pros

Easy to use, trucking is hard enough without log books

Cons

Nothing it is easier than anything else

Review Source

CO

Carl O.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Excellent trial use"

April 26, 2022

5.0

Limited so far to the trial

Pros

Easy to use, intuitive, even for a non-tech person

Cons

Normal early use on-boarding issues, otherwise good

Reason for choosing Matrack ELD

Innovation

Review Source

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