# Olo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Olo Software - reviews, pricing plans, popular comparisons to other Delivery Management products and more. Source: https://www.capterra.com/p/191606/Olo/reviews --- # Olo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Olo ## What is Olo? Olo (NYSE: OLO) is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 700 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. ## What is Olo used for? [Delivery Management](https://www.capterra.com/delivery-management-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Olo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.olo.com/&name=Olo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Olo 5.0 (3) VS. [4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.4 (75) Value For Money 5.0 (3) Value For Money 3.8 (56) Customer Service 5.0 (3) Customer Service 3.8 (58) ## Olo alternatives [4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars Highest Rated [PDQ POS](https://www.capterra.com/p/116369/PDQ-POS-System/) [4.3 (4)](https://www.capterra.com/p/116369/PDQ-POS-System/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/116369/PDQ-POS-System/) [Lunchbox](https://www.capterra.com/p/196918/Lunchbox/) [3.9 (7)](https://www.capterra.com/p/196918/Lunchbox/#reviews) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/196918/Lunchbox/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Ordering 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Tracks and processes online orders Delivery Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage order deliveries until they are received by the customers Driver ETA 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Generate estimated arrival times for drivers to keep back office or customers informed For Restaurants 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Serves restaurants Order Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Order Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule an order online for a future time/date Olo 61 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Centralized database of stakeholders and their contact information such as names, address, phone number etc. Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships A website or login for customers to access information Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements A note of the expected delivery date and time Manage order deliveries until they are received by the customers Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Manage sending personnel and resources to a site as needed Generate estimated arrival times for drivers to keep back office or customers informed Track all personnel who operate company vehicles Electronically collect payments for goods or services Create and send email blasts/campaigns Dispatch food deliveries Serves restaurants Allows users to view inventory and build a menu that's appropriate Allow customers to track their order and keep them updated when the status changes. Identify the physical location of an individual, asset, device, etc. Create and edit a list of food/beverage items Access software remotely via mobile devices Make reservations on the go through a mobile device Clients can submit payments via mobile devices Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple locations Tracks and processes online orders Accept and process online payment transactions Make and manage reservations online Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Schedule an order online for a future time/date Track orders throughout the fulfillment process Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Integrates with point of sale (POS) systems Reporting on how each user, task or process has advanced since its initiation Design, communicate, and distribute incentives to perform a specific action Matrix barcode that stores information Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track and monitor reviews of products or services Plan availability and assign specific time slots for tasks and resources Send messages via SMS Track the status over time for a request, process, asset, or transaction Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Customize website features Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) ### Starting price Contact vendor for pricing Free trial not available Value for money 5.0 (3) 5.0 Based on 3 reviews ## Integrations [ Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[ Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[ Revel Systems](https://www.capterra.com/p/135040/Revel-iPad-POS/)[ DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[ GrubHub](https://www.capterra.com/p/210141/GrubHub/)[ Yext](https://www.capterra.com/p/140176/Yext/)[ Onfleet](https://www.capterra.com/p/142633/Onfleet/)[ Wisely](https://www.capterra.com/p/191756/Wisely/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DJ Don J. Sr. Director of IT Restaurants ### "OLO Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2022 Overall our experience with OLO has been great! They have a great team and are really attentive to our needs as a company. Pros OLO was easy to deploy and is definitely best in class. They have a great team! Cons Catering function could be a little easier to set up and understand Reasons for choosing Olo OLO had more of what we were looking for at the time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Dane M. Customer Support Rep Consumer Services ### "Simple and useful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2022 Very straightforward and easy to use. Pros Olo covers most aspects of the online ordering process, providing a wealth of information and functions that you can use to assist and answer customer queries. Cons There is no way to cancel orders using Olo and there is no way to share information with the Store/Restuarant. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TG Tiffany G. Shift manager Food & Beverages ### "Very functional and useful " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2022 My experience has been wonderful it has helped tremendous with my company I work for Pros This software is great especially In the restaurant field and you have options for online or catering this program is perfect for all your online food orders and etc Cons There isnt anything bad I can even say about it very convenient Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)