--- title: "Orderful Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Orderful Software - reviews, pricing plans, popular comparisons to other EDI products and more." source_url: "https://www.capterra.com/p/191612/Orderful/" page_type: "product" language: "en" --- # Orderful Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Orderful ## What is Orderful? Orderful is EDI Done Right! Logistics providers, retailers, manufacturers, and technology companies are onboarding and going live with new trading partners in days using Orderful’s Modern EDI platform to simplify integrations, access our pre-connected network, and proactively solve problems in a self-service experience. ## What is Orderful used for? [EDI](https://www.capterra.com/edi-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Orderful?[Manage this product listing](https://www.g2.com/products/orderful-edi/claim_requests/new?auto=true) ## Orderful Overview Updated August 2026 AI summary Orderful delivers cloud-based EDI capabilities for small, midsize, and enterprise businesses seeking to automate electronic document exchange and integrate trading partners efficiently. Supporting essential features such as AS2, data mapping, import/export, and third-party integrations, it also offers real-time monitoring, alerts, and analytics, helping technical teams manage EDI workflows and exceptions while reducing manual processes. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Orderful 4.7 (18) VS. [4.8 (44)](https://www.capterra.com/p/92426/Pro-EDI-Translator/reviews/) Starting Price Contact vendor Starting Price $49 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (18) Ease Of Use 4.6 (39) Value For Money 4.8 (16) Value For Money 4.9 (39) Customer Service 4.7 (18) Customer Service 4.9 (39) ## Orderful alternatives Highest Rated [5.0 (16)](https://www.capterra.com/p/275729/SBSA/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Infocon Systems WebEDI](https://www.capterra.com/p/163009/Infocon-Systems/) [4.8 (39)](https://www.capterra.com/p/163009/Infocon-Systems/#reviews) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163009/Infocon-Systems/) [SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/) [4.2 (526)](https://www.capterra.com/p/155593/SPS-Commerce/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155593/SPS-Commerce/) [TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/) [4.3 (537)](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/reviews/) Starting price $19.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/) [View all alternatives](https://www.capterra.com/p/191612/Orderful/alternatives/) ## FAQs about Orderful Overview ### Which roles and teams benefit most from Orderful? Orderful is most used by IT leaders, EDI teams, integration managers, and technical project managers who need to automate trading partner onboarding, manage EDI workflows, and reduce manual support. Executives and business owners benefit from faster implementation, better partner connectivity, and improved visibility into integration performance and client delivery. Answer based on 18 reviews Overview ### What company size and industries is Orderful built for? Orderful is built primarily for small businesses in logistics and supply chain, with 56% of reviewers from small companies and 28% from that industry. It also serves retailers, manufacturers, and technology companies, with apparel and fashion and consumer goods each representing 11% of reviewers, mainly for EDI. Answer based on 18 reviews Features and Usability ### What are the key features of Orderful? Orderful offers EDI and AS2 capability for electronic document exchange, plus API access for system connectivity. Its data mapping, data transformation, and multiple format support handle transaction setup, while real-time monitoring, alerts/notifications, and exceptions management track activity. Additional features include reporting/analytics, archiving & retention, and third-party integrations. Integrations ### Which third-party tools and platforms does Orderful integrate with? Orderful connects natively to 10 third-party tools and platforms, including Infor M3 and XoroERP, plus NetSuite, Shipwell, Workato, Celigo Integrator.io, FourKites, and Fulfil.IO. It also supports Emerge, GeekSeller, Revenova TMS, and Zentail for ERP, logistics, integration, and e-commerce workflows. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Orderful offer? Orderful provides live online training and documentation to help teams get started. Live online sessions support guided instruction and setup, while documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Orderful offer? Orderful provides email/help desk, FAQ/forum, knowledge base, and phone support. No reviewer feedback on support experience is available here, so support quality, response times, and helpfulness cannot be described from user reports. ## Features AI summary Based on 507 EDI reviews Capterra data shows that buyers of EDI software rank the following features as their top priorities: - **Data Import/Export** (**54%** of reviewers rated this feature as critical) - **Data Mapping** (**66%**) - **Third-Party Integrations** (**52%**) Orderful supports all three of the features reviewers rate most important: **Data Import/Export**, **Data Mapping**, and **Third-Party Integrations**. Together, these capabilities help businesses move data between systems, match information across trading partner requirements, and connect with external platforms more efficiently, allowing teams to reduce manual work and keep EDI processes accurate and consistent. Third-Party Integrations 4.4 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Multiple Format Support 4.3 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Alerts/Notifications 4.5 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Data Transformation 4.6 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Translate EDI formats into data suitable for use with company applications. Exceptions Management 4.5 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Automated handling of non-compliant EDI transmissions. Reporting/Analytics 3.8 (11) 72.73% of 11 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Orderful 17 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - AS2 Capability: Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN) - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Data Import/Export: Import and export data to and from software applications - Data Mapping: Track the management and flow of data throughout the organization - Data Transformation: Translate EDI formats into data suitable for use with company applications. - Document Management: Store, manage, and track all electronic documents in a centralized location - Exceptions Management: Automated handling of non-compliant EDI transmissions. - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.4 (18) 4.4 Based on 18 reviews ## Pricing Value for money 4.8 (16) ### Starting price Free trial not available Value for money 4.8 (16) 4.8 Based on 16 reviews ## Integrations [ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Workato](https://www.capterra.com/p/148729/Workato/)[ Celigo Integrator.io](https://www.capterra.com/p/157596/Celigo/)[ Infor CloudSuites (M3)](https://www.capterra.com/p/276113/Infor-M3/)[ Emerge](https://www.capterra.com/p/147506/EMERGE-Background-Checks/)[ Zentail](https://www.capterra.com/p/126064/Zentail-Commerce/)[ Shipwell](https://www.capterra.com/p/187731/Shipwell/)[ Fulfil.IO](https://www.capterra.com/p/146858/Fulfil-IO/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (18) 4.7 Based on 18 reviews ## User reviews Overall rating 4.7 Based on 18 reviews Filter by rating 5(13) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SS Scot S. CTO Furniture ### "A great service for a company that needs full transparency of AS2 communications." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2023 Orderful was easy to implement to replace our previous provider. We did have to write our own API calls to their system but we have full control over what happens with errors and transactions. Orderful has allowed us to shrink our new customer EDI implementation significantly. Pros Orderful is the first system we found that lets us see everything. We had other EDI providers that would not show the raw transactions. Orderful lets us work the way we want to work. They do the heavy lifting of the communications and AS2 translations and we get to work with a good API directly from our ERP system. We can write our own reporting and notifications from the raw transactions we see. Cons Not really a downside but it would be nice to have access to APIs as well as AS2. We work with a lot of trading partners that have API access and it would be great to have one single simple interface that covered all of our business transactions. Switched from [MobilityeCommerce](https://www.capterra.com/p/157935/MobilityeCommerce/) The transparency of transactions on Orderful and the ability to create our own system around their API access was a great step up for us. Reasons for choosing Orderful Again, the visibility of transactions and our ability to design our own system using their API instead of having to have them embed their system in our ERP. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jay T. CEO Apparel & Fashion ### "Easy to use and great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2023 Very good team to work with and great product. Pros Integration was easy to do and was very fast to deploy. It took us less than a day to get done. Cons Cost could be better, but its not the driving factor. The service from the team and ease of use makes all the difference Switched from [SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/) Cost and ease of use compared to Orderful. Alternatives considered [SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Andy T. President Logistics and Supply Chain ### "Sethmar Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 27, 2023 Fantastic Pros Easy to work with and the people are great. They've helped solve problems and bring solutions to the table. Cons Didnt understand all of it at first but over time got it all down. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SY Sarah Y. Director of EDI & IT Apparel & Fashion ### "Great product with low cost" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 27, 2023 Pros The product is easy to use, but transaction and relationship rule will need some training. Cons The UI has some issue to load big transaction Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DF David F. CIO Food & Beverages ### "Great tool for those starting with EDI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 27, 2023 Pros Super easy to use if you're familiar with APIs. Support is fantastic. Cons Not as feature rich as their big competitors. Lacks in data transformation and native integrations to common ERPs. For the price though, its great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ME Mark E. Director Partner Strategy Information Technology and Services ### "Implementation Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 29, 2022 Orderful team treats us like a true partner versus the standard customer and vendor relationship. Orderful is open to suggested product enhancements and does their due diligence in vetting out solutions before implementing. Pros Having the ability to customize and map different trading partners business rules has been key to a quick implementation timeline. Developers or mapping expertise is generally not needed. Cons As with any software, there were times when a feature or enhancement timeline got pushed out due to competing priorities. Orderful was great in communicating these changes and did fulfill requests that were approved by product teams. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jim B. EDI Integration Team Leader Logistics and Supply Chain ### "An Intriguing Alternative to Traditional EDI Services" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 22, 2022 The Orderful team has been very friendly and helpful in getting us migrated to their platform and working through the obstacles we have encountered. Orderful has been receptive to feedback on its product from both us as well as our trading partners and is seriously interested in improving the experience in the Orderful platform. Pros With most EDI Services a Managed Services or Software as a Service model requiring dedicated developers or mappers to maintain, Orderful's platform offered us a more simplified approach. The Rules Engine has allowed us to consolidate the developer / mapper role with a business analyst role. Communications set up is self-serviced by our carrier trading partners and automated email notifications of exceptions allow us to onboard much more quickly than in our legacy EDI platform. Cons Early on there were delays with delivery of our transactions but in 2022 Orderful has invested a lot of time and effort into having its platform be much more resilient. Reporting capabilities within the platform are still very limited and basic and would be nice to see more telemetry-type reporting native to the platform. Reasons for choosing Orderful Allowed us to eliminate handoffs and get us closer to a carrier self-service onboarding experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PA Peter A. IT Project Manager Transportation/Trucking/Railroad ### "The EDI solution you are looking for!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 21, 2022 Pros Orderful has given us the transaction visibility we needed, from transaction level detail to a bird’s-eye view. They have made it possible to drastically cut onboarding time with trading partners by 90% compared to our previous state. Their support team is quick to respond to support inquires, and their team is highly knowledgeable in EDI. Their product offers friendly yet powerful tools that allow us to self onboard and make the needed changes on the fly that we tend to see in our industry. Their user interface is clean and sophisticated, making you feel in control of your data and relationships across your organization. Cons At this time they do not support XML, and file formatting outbound is strictly X12 EDI. Reports ran out of the UI are limited to 30K transactions however they offer list API for more robust reporting needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jim B. IT Manager Consumer Goods ### "Orderful is the EDI Solution for Us" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 21, 2022 We could not be happier with our decision! They have decreased our onboarding processed and kept costs down at the same time. Pros It is very user friendly! The UI is very self-explanitory. Cons Initially, the onboarding process was slow but that has been addressed and MUCH better now. Alternatives considered [SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/) Reasons for choosing Orderful At that time, price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR khalid R. Solutions Engineer II Information Technology and Services ### "Orderful is a really great product with experts available to answer any question related to EDI" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2022 The customer care from Orderful has been top touch. This has made my life and role a lot easier at this company. It's also been high impact for our customers. Pros I like how reliable and easy the software is to use. Also, the fact that we have solutions architects available to assist makes our lives easy. This allows us to focus on the core of our product. In addition to that, we're able to schedule meetings with our account manager who can answer any question or issue we have with EDI. This is critical when it comes to onboarding new customers. Our account manager can carry the success of that business relationship through their knowledge and expertise in EDI. On every client call we've had, our account manager has more knowledge on EDI than any of our customers. Cons I just don't like the launch time required for EDI technology. This isn't a problem with Orderful, but a problem with the industry. However, Orderful has created a ton of great tools and features that expedite this process so I'm very optimistic about Orderful's ability to solve this problem in the next 2-3 years. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/191612/Orderful/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [SPS Commerce vs Orderful](https://www.capterra.com/compare/155593-191612/SPS-Commerce-vs-Orderful)