--- title: "PipeRun Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PipeRun Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/191615/PipeRun/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # PipeRun Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PipeRun ## What is PipeRun ? Sales CRM built to control the pipeline and boost your sales team. From lead to a signed digital contract, all in one tool. ## What is PipeRun used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Online CRM](https://www.capterra.com/online-crm-software/)[Small Business CRM](https://www.capterra.com/small-business-crm-software/) Top alternative Featured Overall rating Based on 26 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price R$20 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PipeRun ?[Manage this product listing](https://www.g2.com/products/piperun-crm-de-vendas/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PipeRun 4.8 (26) VS. [4.6 (6,123)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price R$20 Flat Rate, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (26) Ease Of Use 4.5 (6,074) Value For Money 4.7 (25) Value For Money 4.3 (4,691) Customer Service 4.8 (25) Customer Service 4.4 (4,484) ## PipeRun alternatives Highest Rated [4.7 (467)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (18,814)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about PipeRun Overview ### Which roles and teams benefit most from PipeRun ? PipeRun benefits sales leaders, commercial coordinators, and sales consultants who manage pipelines, track opportunities, and oversee team performance. Customer success and relationship teams use it to organize client follow-ups and monitor account interactions. Directors, CEOs, administrators, analysts, and data consultants rely on reporting and process visibility to guide commercial decisions. Answer based on 26 reviews Overview ### What company size and industries is PipeRun built for? PipeRun is built for inside sales teams of 3 to 5,000 salespeople, with small businesses representing 81% of reviewers. It is most common in telecommunications (15%), computer software (12%), and retail (8%), while midsize firms account for 15% and enterprises 4%. Its primary use case is CRM. Answer based on 26 reviews Features and Usability ### What are the key features of PipeRun ? PipeRun includes CRM, lead capture, lead generation, and sales pipeline management for tracking prospects through the sales process. It also offers contact management, email management, document storage, quotes and estimates, forecasting, reporting and analytics, and workflow management for organizing sales activities. Getting Started and Support ### What training and onboarding options does PipeRun offer? PipeRun provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars offer scheduled instruction for groups, and documentation gives written reference material for self-paced learning and feature lookup. Answer based on 3 reviews Getting Started and Support ### What customer support options does PipeRun offer? PipeRun offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. With no reviewer feedback available on support experiences, the listed channels indicate a mix of self-service and direct contact options for users seeking help with setup, troubleshooting, or account questions. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers point to the following as the CRM features buyers care about most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) PipeRun includes other CRM capabilities that reviewers also value, particularly **Contact Management** (**44%**). This feature gives teams a central place to organize customer details, track interactions, and keep outreach efforts consistent, helping businesses maintain stronger relationships and manage day-to-day sales activity more efficiently. Contact Management 4.2 (19) 63.16% of 19 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Task Management 4.5 (20) 50.00% of 20 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Lead Management 4.4 (19) 57.89% of 19 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Interaction Tracking 4.2 (18) 44.44% of 18 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Workflow Management 4.5 (18) 55.56% of 18 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Email Management 3.9 (17) 35.29% of 17 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps PipeRun 20 features ### All Features - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Mobile Access: Access software remotely via mobile devices - Quotes/Estimates: Generate quotes or estimates for customers - Referral Tracking: Log and store the source of contacts/leads - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Segmentation: Group leads or contacts based on their specific characteristics - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (26) 4.2 Based on 26 reviews ## Pricing Value for money 4.7 (25) Free Trial Basic R$20.00 Flat Rate,Per Month Value for money 4.7 (25) 4.7 Based on 25 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (25) 4.8 Based on 25 reviews ## User reviews Overall rating 4.8 Based on 26 reviews Filter by rating 5(20) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Gustavo J. Analista Accounting ### "Avaliação do sistema por Gustavo Juliani" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 29, 2023 Sistema atendeu as expectativas considerando seu preço, acredito que seja um dos melhores custo-benefício no mercado hoje, principalmente para empresas brasileiras. Pros O atendimento ao cliente é muito bom, possui um preço bastante atrativo e o sistema é bem amigável.Sistema excelente para empresas de pequeno/médio porte. Cons A importação de informações no sistema via CSV é extremamente falha e nada inteligente. Não utiliza o ID como parâmetro de duplicidade, mas sim o título (o que pode levar a erros em caso de títulos alterados ou duplicados), além de não ser bem explicado a dinâmica com relação ao funil e etapa no processo de importação. Reasons for choosing PipeRun Por ser uma empresa brasileira e ter um baixo custo. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DF Deborah F. Consulto de Vendas Retail ### "Ferramente de facil utilização e compreensão" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 3, 2023 Pros Facilidade em encontrar os dados necessário, plataforma completa com ferramentas de facil compreensão Cons São varias etapas para facilitar a vida na plataforma mais acaba com muitas informações Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LL Lilian Luci F. Coordenadora de Qualidade Facilities Services ### "Muito bom" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2022 Com o PipeRun CRM foi possível melhorar nossa documentação, centralizar informações e gerar relatórios de acompanhamento, facilitando a visibilidade estratégica interna, possibilitando maior assertividade externa com nossos clientes e parceiros. Pros Recursos alinhados com a prática de mercado, facilidade no uso, suporte rápido e integrações com calendários e whatsapp, são alguns dos pontos fortes que destaco. Cons Seria muito bom se houvesse integração com o ERP. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Renata S. Especialista em Sucesso do Cliente Computer Software ### "CRM Piperun " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2022 Minha experiência foi muito tranquila desde a implantação.O sistema é bastante intuitivo e se bem explorado, tem diversas aplicações para melhorar a organização e os controles da área de Vendas, Onboarding e pós vendas.Para a Sispro foi muito produtivo ter o CRM da Pipe, melhoramos muitos processos e seguimos expandindo o uso do sistema. Pros Vejo que a principal qualidade é a simplicidade, pois é fácil e intuitivo usar o Piperun.A Central de Ajuda é um recurso fundamental, que permite ao usuário pesquisar formas de implementar suas necessidades de forma independente.De modo geral o sistema é voltado ao usuário, sempre com instrutivos para facilitar a operação.Outro ponto forte são os recursos de personalização, os campos e formulários customizados. Cons Sinto falta de mais critérios nos gatilhos das ações automáticas. É um recurso poderoso que gostaria de explorar melhor, mas faltam opções para atender o meu processo.Também gostaria que fosse possível duplicar o cadastro de modelos de documentos, bem como alterar de forma simultânea páginas que sejam comuns a diferentes modelos. Hoje é preciso alterar um por um. Há, também gostaria que na configuração existisse uma forma de visualizar o documento completo e não individualmente página por página como hoje é feito.Também não gosto do fato de não existir uma forma nativa de exportar os dados cadastrados nas Listas de dados, é preciso desenvolver uma integração via API para isso. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CL Carolina L. Gerente Comercial Telecommunications ### "Muito bom" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2022 As pessoas que fizeram parte da minha integração são extremamente inteligentes e competentes no que fazem. Fora a comunicação que é muito humanizada. Pros Que eu consiga acompanhar os estágios de cada venda. Cons Que Que não é facil quando eu preciso de alguma funcionalidade, é feito as alterações no sistema para que funciona como eu queira. Switched from [RD Station](https://www.capterra.com/p/180098/RD-Station/) Pois estamos em uma etapa da empresa que precisa estrututar mais essa parte comercial. Reasons for choosing PipeRun Funcionalidade e facilidade na integração de outros sistemas. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JC Jean Carlos C. Diretor Comercial Telecommunications ### "Avaliação Piperun ZAFEX" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 24, 2022 Pros Facilidade em programar as atividades e de configuração do sistema. Cons Gestão dos leads no clicar e arrastar que muitas vezes não funciona corretamente. Alternatives considered [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EZ Emerson Z. Coordenador comercial Farming ### "Avaliação PipeRun CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 23, 2022 Muito boa. Caso não fosse o CRM, não conseguiríamos gerenciar todo nosso fluxo de trabalho. Pros O sistema é bastante útil por conseguirmos adaptarmos a ferramenta para a nossa necessidade... não somos bem uma empresa de venda de produtos B2B ou B2C. Cons Bug. Sistema de filtros. Funções de adaptabilidade do sistema a minha necessidade. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FJ Fred J. Sales Scientist / Gestor comercial Information Technology and Services ### "Gestão baseada em dados com CRM PipeRun" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 23, 2022 Pros O histórico da negociação e o mapeamento dos dados produzidos pelo time comercial é de suma importância para avaliar gargalos da operação. Dados de fluxo de trabalho prontamente mapeado nos ajuda a acompanhar a performance do time. Cons Há algumas limitações na exportação das informações, principalmente ao usar integrações (Voips, por exemplo) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RD Renan D. Diretor Hospital & Health Care ### "Excelente CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 8, 2022 Pros Suporte e super intuitivo e fácil de configuração! Além de muitas opções. Cons Não há um ponto que me desagrade! Tudo me atende muito bem Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LK Lucas K. Administrador E-Learning ### "Suporte de CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 November 5, 2022 Pros O Piperun é o principal software que usamos para a gestão dados e relação com o cliente. Com essa ferramenta, efetivamente, conseguimos registrar toda a jornada do cliente de ponta a ponta e tomar as melhores decisões para converter em venda. Além de estocarmos e nutrir informações sobre cada cliente registrado em algum dos nossos canais. Cons Gosto como o Piperun é prático e intuitivo com suas funcionalidades. Não tem segredo sobre seu controle, além disso disponibilizam treinamentos mensais com o suporte para tirar eventualmente dúvidas e novidades sobre o software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/191615/PipeRun/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.