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Sagacity Golf

Reviews of Sagacity Golf

4.8 (13)
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Pros

  • We have seen our online bookings explode and love the customized booking engine that our customers see. We really like using the dynamic pricing function and have seen increased revenue from it.

  • The cruise control is the best pricing program on the market today. It makes it easy to set it and forget it and provides amazing results.

  • Great customer service and like the williness to discuss making changes that will make the product better for us and others.

Cons

  • For instance, the power hours can be difficult to comprehend and then know what adjustments to make to create more.

  • Reporting - finding correct reports - maybe missing reports - comparison reports year to year, month to month, day to day, etc.

  • Makes it difficult when taking phone calls from customers booking 3-4 rounds and the need to create 3-4 seperate reservations.

Showing Most Helpful

Showing 13 of 13 reviews

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Derek W. avatar
Derek W.
General Manager
Hospitality, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 4, 2022

"Excellent Tool for Revenue Management"

Pros: The team and product have helped our property put together an extremely successful dynamic pricing program that really boosted our revenue yield during our busy times. They also have great tools for slow times as well. The Group Quote program allows our sales team to quickly and efficiently create proper pricing for group outings. Their dashboard software is easy to use and allows us the flexibility to make changes when needed by monitoring our booking efforts to prior year results. Lastly the Benchmark Report helps our competitive set learn from one another to develop appropriate pricing in our market without too much guesswork. I should also mention the support team has been fantastic. They are extremely knowledgeable of our industry and are always willing to brainstorm new ideas with us in addition to fixing any problems we may encounter.,

Cons: I would love to see weather integrated into the pricing algorithms in the future. Not extremely important in our market but would be in markets with volatile weather.

Reasons for Choosing Sagacity Golf: Easy of use and the partnership we had built over the years with the company's leaders.

Vendor Response

By Sagacity Golf Technologies on May 12, 2022
Thanks Derek
Ryan S.
Director of Golf
Hospitality, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 4, 2022

"Efficient and Automated Revenue Management"

Pros: Sagacity Golf Software helps us capture maximum revenues for our client. The seasonality of our business dictates a hands on approach to revenue management, but Sagacity's software streamlines the process and allows me to focus on the guest experience, instead!

Cons: There are no cons to the software: it's easy enough for multiple staff to utilize and make a positive impact on operations. The tech support is best in class as well!

Reasons for Choosing Sagacity Golf: We reviewed over 12 other golf revenue management platforms, but Sagacity's tools were years ahead of the competition, in line with competitor's prices, and came with better tech support.
Reasons for Switching to Sagacity Golf: Streamline operations for management while improving the front of house user experience. Improved revenues was honestly just a BONUS!

Vendor Response

By Sagacity Golf Technologies on May 12, 2022
Thank you Ryan
Joseph M.
First Assistant Golf Professional
Sports, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
June 22, 2022

"Easy To Use"

Overall: Overall we are happy with Sagacity. We just wish it was integrated with our POS. Customer support has been incredible working with [SENSITIVE CONTENT]on a regular basis and [SENSITIVE CONTENT] to customize our online booking interface.

Pros: The tee sheet is easy to navigate and set up. Booking tee times is a breeze. We have seen our online bookings explode and love the customized booking engine that our customers see. We really like using the dynamic pricing function and have seen increased revenue from it.

Cons: It does not currently integrate with our point-of-sale software ForeUP, so we don't have an easy way to charge tee times on the day of play.

Reasons for Switching to Sagacity Golf: Myrtle Beach Golf Market Conversion

Vendor Response

By Sagacity Golf Technologies on June 24, 2022
Thank you Joseph
Jeffrey A.
Director of Operations
Hospitality, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 4, 2022

"Jeffrey Anti - Longbow Golf Club"

Pros: You set it and go -

Cons: Reporting - finding correct reports - maybe missing reports - comparison reports year to year, month to month, day to day, etc.

Switched From: IBS CLUB

Vendor Response

By Sagacity Golf Technologies on May 6, 2022
Thank you Jeffrey! Please let your account manager know what additional data you would like to see in the reports and we can see what we have or build it.
Bryon G.
General Manager
Hospitality, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 4, 2022

"Dynamic Product and Big Returns"

Overall: Sagacity is a great partner for our 3 courses and since inception we have seen a significant increase in revenue and rounds.

Pros: This product is hands down the best on the market. You can be as involved as you want, from a day to day basis or a set it and forget it type apprach.

Cons: None, the product speaks for itself and has been a blessing for our business.

Switched From: NBC Sports Next
Reasons for Switching to Sagacity Golf: Cost

Vendor Response

By Sagacity Golf Technologies on May 12, 2022
Thanks Bryon
Tyson D.
VP/GM
Sports, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
3.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 22, 2022

"A Sagacious Decision"

Overall: Where has Sagacity been all my life? I have yet to find a down side to Sagacity. In the busiest year by volume of golf play in fifteen years they have increased my profitability by margins that have found my jaw on the floor.

Pros: The implementation team made it very easy to hit the ground running. The system is complicated and a bit daunting at first, but that did not keep it from being profitable, productive, and all around an awesome slam dunk of a decision. [SENSITIVE CONTENT] was very supportive and informative. She helped make the whole process streamlind and very effective from day 1.

Cons: Wrapping you head around the algorithms and their implementation required a paradigm shift in how I viewed and treated my product. And therefore how I soldpackaged this product (golf tee times) to my consumers. That was not necessarily a easy thing to do. But after doing so the gains far outweighed that difficulty.

Vendor Response

By Sagacity Golf Technologies on June 23, 2022
Thank you Tyson for the review. Not sure what got marked as sensitive content. It looks like you may have listed a full name?
Jason M.
Director of Operations
Hospitality, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 4, 2022

"Simplicity and sifting through the haystack"

Overall: The team we work with in our market cares and their actions support this. I have full confidence the product will continue to grow in its usefulness. If our market decision makers can remain humble and teachable Sagacity staff can help change historical revenue views on our market.

Pros: I have used software in past. They have done a great job launching a universal program in our market that is challenging in itself! The potential is exciting and current features are far more useful than software used for prior 20yrs. Cruise Control and database management are the most exciting features.

Cons: Not easy to answer because Sagacity is trying to please and adapt to too many chiefs and subjective opinions. Reporting needs to be massaged and some minor user functions for front end staffing. Nuts and Bolts are secure!

Reasons for Choosing Sagacity Golf: Market decision. Was either accept this path or choose a different option. We went with the majority path
Reasons for Switching to Sagacity Golf: Vision and industry decision

Vendor Response

By Sagacity Golf Technologies on May 12, 2022
Thanks Jason
Craig H.
General Manager
Sports, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 21, 2022

"Review From Craig Hicks"

Overall: It has increased revenue through demand pricing no doubt. The auto increase on price based on current and historical activity on our tee sheet has pushed golfers to join our club.

Pros: The best part about it is the self functioning demand pricing tool that weights both current demand and historical. I also appreciate Sue and her willingness to help train on the software.

Cons: If you play in the software on a daily basis, it is easy to use. I use it currently on a weekly basis and there are still some parts that are challenging to understand without really focusing on what you're looking at. For instance, the power hours can be difficult to comprehend and then know what adjustments to make to create more.

Reasons for Choosing Sagacity Golf: Not sure as decision was made prior to arrival

Vendor Response

By Sagacity Golf Technologies on June 22, 2022
Thanks Chris
Eric L.
GM
Recreational Facilities and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 4, 2022

"Sagacity is our valued partner! "

Overall: Absolute necessity and our most valued partner. We are indebted to them.

Pros: The ease of use, functionality, effectiveness, and industry leading support.

Cons: There are not that many. Improving Golf Cash, more seamless with POS would have been better. Without the great service we might be in trouble because we use so much of the functionality and it is complex to set up and manage.

Reasons for Choosing Sagacity Golf: Great people, worked with us to improve and augment services, absolute best service.

Vendor Response

By Sagacity Golf Technologies on May 12, 2022
Thanks Eric
Martin O.
General Manager
Hospitality, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 5, 2022

"A no brainer"

Pros: The dynamic pricing strategy we have in place allows me to focus more on our day-to-day tasks, and Sagacity takes care of setting the correct price for every tee time. We are maximizing our tee sheet daily. Every golf course should be using Sagacity.

Cons: At this point, there is not anything I don't like about what Sagacity offers.

Vendor Response

By Sagacity Golf Technologies on May 12, 2022
Thank you Martin
Dave G.
GM
Sports, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 4, 2022

"Barefoot Resort Opinion"

Overall: Great customer service and like the williness to discuss making changes that will make the product better for us and others.

Pros: The cruise control is the best pricing program on the market today. It makes it easy to set it and forget it and provides amazing results.

Cons: We can't see multiple course tee sheets and don't have the abilitiy to create mult-round intineraries at this time. Makes it difficult when taking phone calls from customers booking 3-4 rounds and the need to create 3-4 seperate reservations.

Reasons for Choosing Sagacity Golf: Destination decision
Reasons for Switching to Sagacity Golf: Destination decided to have their own tee sheet.

Vendor Response

By Sagacity Golf Technologies on May 12, 2022
Thank you Dave
Jonathan M.
General Manager
Recreational Facilities and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 4, 2022

"Review"

Overall: 100% positive

Pros: Reporting is excellent. Jason Brill is a great tool for us. Efficacy and ease of use.

Cons: Some small issues with custom pricing and bundling of products.

Vendor Response

By Sagacity Golf Technologies on May 12, 2022
Thank you Jonathan.
Paul D.
Owner
Sports, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 5, 2022

"Best Decision Ever Made!"

Overall: Awesome, best decision I ever made and lost revenue was captured and increase bottom line significantly. I cannot recommend them anymore.

Pros: The program runs on it's own once setup. It captures additional revenue and integrates perfectly with our other 3rd party apps.

Cons: There is nothing not to like. It does exactly as the team stated and more.

Vendor Response

By Sagacity Golf Technologies on May 13, 2022
Thank you Paul.