--- title: "QuestionStar Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is QuestionStar the right Survey solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/191700/QUESTIONSTAR/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- QuestionStar 4.8 (10) [View alternatives](https://www.capterra.com/p/191700/QUESTIONSTAR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of QuestionStar Ease of use 4.6 Customer Service 4.9 ## Showing most helpful reviews Showing 1-10 of 10 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Teacher Used the software for: Less than 1 year ### "Best software for creating surveys easily " August 1, 2022 4.0 My overall experience with QuestionStar is really awesome. I enjoy creating simple surveys here on a daily basis for various needs. I love how it comes with tons of features and customisable forms which makes it easy for us to choose the layout of our surveys. It also makes it easy to distribute the survey among others using shareable links, QR code etc. Pros QuestionStar is the best software for creating simple surveys with an ease. It has a clean UI and can be easily navigated by the new users who have no previous experience in survey creation. It also helps in distribution of surveys and collection of results which can be further analysed for decision making. Cons It is a great software in my opinion and quite easy to understand. It makes the tedious task of creating surveys and collecting responses easy and seamless. It comes with an array of features and tools that can help a user create simple surveys in no time. Sometimes a surveys takes a little long to refresh but overall I have no complains about the software. Review Source Sourav A. Full stack developer Used the software for: Less than 1 year ### "Streamlining Survey Creation with QuestionStar" February 3, 2023 4.0 Pros QuestionStar is user friendly and requires little to no technical expertise to use Cons I suggest to include some more features like advanced sorting and logical AI based sorting. Over all there are no issues. Review Source VR Verified Reviewer CEO Used the software for: 1-3 years ### "Easy going " December 18, 2023 5.0 Pros Easy to build, easy to use for our customers Cons till now, nothing. We had no problems at all Review Source R Reviewer Student Used the software for: I used a free trial ### "All-inclusive survey solution" September 17, 2019 5.0 Pros \- Lots of adjustable layout options - Super intuitive and easy-to-use interface - Powerful statistic tools already included - Professional mailing function - Awesome result visualization and export function - Scalable pricing - Any plan comes with all features included Cons \- Rarely, but sometimes still long loading or refreshing times during survey creation - Redo / Undo buttons have a delay until result is visible - No desktop version available Review Source R Reviewer Student Used the software for: Less than 1 year ### "Easy Survey Tool " July 14, 2020 5.0 Pros Questionstar is very easy to handle. I am using it for the questionnaire of my Master-Thesis. In case of questions the customer service answers quickly and is very helpful. Cons There is nothing I didn't like about the software. Review Source Verified Reviewer Team Lead Used the software for: I used a free trial ### "Efficiency and impressive tool to create user surveys" August 16, 2022 5.0 Pros Clear, intuitive, simple and easy to understand user interface. Easily and quickly create stunning surveys, questionnaires, application forms. Customer support is quick, helpful, responsive, and efficient. Cons On rare occasions, the loading time is relatively longer while performing your task. Review Source R Reviewer IT Developer Used the software for: Less than 1 year ### "Very powerful, highly customizable survey software. " March 19, 2020 5.0 Pros Different elements to fit your purpose. Corporate identity: Customizable theme Competent support! Cons Very easy to create simple or less complex surveys. For advanced stuff experience needed. (Bat the support was helpful to get started). Review Source R Reviewer Engineer Used the software for: I used a free trial ### "Helpfull tool" March 19, 2020 5.0 Pros Very good usability. It was not complicated to find the right kind of research which matchs to our requirements. Cons The FAQ includes much useless questions and answers Review Source R Reviewer GF Used the software for: Less than 1 year ### "Great!" March 19, 2020 5.0 I loving it Pros The usability is great. Its fantastic tool Cons The Integration could be better. Review text is too long Review Source R Reviewer IT Used the software for: Less than 1 year ### "QUESTIONSTAR make simple the survey" March 19, 2020 5.0 Pros flexibility of questions and reports, quick support Cons all right. 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