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Mercury Data Solutions

Mercury Data Solutions

3.0 (1)
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Review

"Unreliable, but a market leader"

3.0

Verified Reviewer - Marketing Consultant IIAugust 31, 2021

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What is Mercury Data Solutions?

Healthgrades CDP is the first healthcare-specific customer data platform that provides a persistent, unified source of customer truth and AI-powered insights across an entire enterprise, actionable at every step of the customer journey to drive more relevant, connected experiences.

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Mercury Data Solutions

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Mercury Data Solutions Reviews

Showing 1 review
Overall
3.0
Ease of Use
3.0
Customer Service
1.0

Most Helpful Reviews for Mercury Data Solutions

Verified Reviewer
Marketing Consultant II
Hospital & Health Care, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
3.0
Ease of Use
3.0
Customer Service
1.0
Features
3.0
Value for Money
1.0
Likelihood to Recommend
2/10
Reviewer Source
Source: Capterra
August 31, 2021

"Unreliable, but a market leader"

Pros: they have a very deep footprint in the healthcare field, which helps as we're trying to develop population analyses and really understand individual service lines.

Cons: There is little to no accountability within the organization, and customer service has been abysmal.