---
title: "GoAudits Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about GoAudits Software - reviews, pricing plans, popular comparisons to other Audit products and more."
source_url: "https://www.capterra.com/p/191777/GoAudits/"
page_type: "product"
language: "en"
publication_date: "2026-11-05"
---

# 

 GoAudits Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 5, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

GoAudits

## What is GoAudits?

GoAudits is an all-in-one auditing and inspection software that streamlines operations. The mobile app enables remote inspections with custom digital checklists, incorporating photos, annotations, and e-signatures, even offline. It automatically generates branded reports post-inspection, facilitating faster decisions and issue resolution. GoAudits offers task management, automated report distribution, and workflow assignments to boost team accountability. Real-time dashboards display performance metrics and trends, helping monitor quality, safety, and compliance. The platform integrates communication between field teams and management, ensuring clarity in responsibilities. By eliminating manual paperwork and centralizing data, GoAudits enhances operational visibility.

## What is GoAudits used for?

[Audit](https://www.capterra.com/audit-software/)[Quality Management](https://www.capterra.com/quality-management-software/)[Inspection](https://www.capterra.com/inspection-software/)

Recognitions

Shortlist

Overall rating

Based on 146 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

1%

Starting price

$12

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Compliance / 2026
-   EHS Management / 2026
-   Quality Management / 2026
-   Inspection / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## GoAudits alternatives

Highest Rated

[4.8 (126)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (580)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (356)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (68)](https://www.capterra.com/p/148633/Isolocity/reviews/)

Starting price

$220.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/191777/GoAudits/alternatives/)

## FAQs about GoAudits

Overview

### What problems does GoAudits solve?

GoAudits solves paper-based inspection delays, inconsistent checklists, and limited visibility into compliance issues by centralizing customizable audits, photo evidence, scoring, and instant reports. Quality, safety, operations, and multi-site retail or hospitality teams use it to assign corrective actions, monitor site performance, and track improvements between inspections.

Answer based on 87 reviews

Overview

### Which roles and teams benefit most from GoAudits?

GoAudits is most used by quality, safety, and internal audit teams conducting inspections, tracking corrective actions, and documenting compliance. Operations leaders, hotel managers, and concierge teams use it to standardize site checks and service standards, while directors and executives monitor performance across locations. IT and business analysts support reporting, system oversight, and process improvement.

Answer based on 145 reviews

Overview

### What company size and industries is GoAudits built for?

GoAudits is built primarily for small businesses and hospitality operations, with 43% of reviewers from small companies and 30% in hospitality. It also serves midsize businesses (38%) and enterprises (19%), including retailers (13%), food and beverage businesses (10%), healthcare facilities, manufacturers, construction firms, facility managers, and logistics operations.

Answer based on 145 reviews

Features and Usability

### What are the key features of GoAudits?

GoAudits includes mobile access for completing audits from phones and other locations, plus quality control tools for managing inspection data. Corrective and Preventive Actions (CAPA) supports action plans and follow-up, while document management organizes records for easy access. It also covers Compliance Management and Compliance Tracking.

Answer based on 39 reviews

Pricing

### How much does it cost and what fees or limitations are included?

GoAudits starts at $12 per user/month for the Starter plan, which includes 1 company, 10 templates, 25 locations, basic dashboard access, email distribution, and standard reports. The Enterprise plan costs $35 per user/month and adds unlimited locations, unlimited templates, scheduling, reminders, roles and permissions, broadcast messages, and Excel reporting. A free trial is available.

Answer based on 9 reviews

Integrations

### Which third-party tools and platforms does GoAudits integrate with?

GoAudits integrates with Microsoft Excel for exporting reports, checklists, and collected data in spreadsheet format. The platform also supports PDF output for sharing audit results, making Excel the main third-party tool named in available catalog data.

Answer based on 11 reviews

Getting Started and Support

### How easy is it to onboard and train a team on GoAudits?

GoAudits is generally easy to onboard, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers report that frontline and nontechnical users learn the mobile app quickly with minimal training. Admins configuring audits, reports, and desktop features may need more time and support guidance.

Answer based on 21 reviews

Getting Started and Support

### What customer support options does GoAudits offer, and how do users rate the experience?

GoAudits offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users generally describe support as responsive, helpful, and professional, with quick issue resolution and guidance for setup or customization. A few users report earlier support experiences were weaker, while others note occasional platform glitches.

Answer based on 73 reviews

Audits

### How well does GoAudits handle digital audits and inspections?

GoAudits supports digital audits and inspections with customizable checklists, offline data capture, photos, scoring, and instant reports. Compliance, retail, hospitality, and field teams value central audit control and action tracking. Creating templates, rearranging questions, and changing scheduled audit dates can feel cumbersome for new administrators.

Answer based on 64 reviews

## Who uses GoAudits?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 1,894 Audit reviews

Capterra data shows that buyers of audit software rank the following features as their top priorities:

-   **Audit Trail** (**50%** of reviewers rated this feature as critical)
-   **Compliance Tracking** (**55%**)
-   **Compliance Management** (**47%**)

GoAudits supports all three of the features reviewers rate most highly: **Audit Trail**, **Compliance Tracking**, and **Compliance Management**. Together, these capabilities help businesses maintain clear records of audit activity, monitor compliance requirements more closely, and manage policies and corrective actions in one place, allowing teams to improve accountability, reduce risk, and stay prepared for reviews.

Audit Trail

4.9 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Compliance Tracking

4.7 (14)

57.14% of 14 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

Compliance Management

4.7 (59)

59.32% of 59 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Mobile Access

4.8 (55)

65.45% of 55 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Issue Management

4.8 (24)

41.67% of 24 reviewers that rated this feature as important or highly important

Identify and respond to unexpected problems or failures (ie. "negative events")

Document Management

4.7 (43)

79.07% of 43 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

GoAudits 95 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Planning: Create a targeted plan, schedule resources, and determine long-term goals for the audit process
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Checklists: An itemized to do list that can be edited as tasks are completed
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Communications Management: Record and track all relevant internal and external communications
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Collection: Process of gathering, measuring, and analyzing accurate data
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements
- Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition
- Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed
- Equipment Tracking: Track the location of specific equipment at all times
- Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more
- Failed Inspection Tracking: Track and store information regarding failed inspections
- Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system
- Forms Management: Store, manage and track all forms in a centralized location
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Hazardous Materials Management: Document use of hazardous materials and procedures related to their handling and disposal
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Historical Reporting: Information, data and reports that are being tracked over time
- Image Capture: Process images and automatically scan for data
- Incident Management: Manage and track all disruptions and incidents
- Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site
- Industrial Safety Management: Create, document, and monitor safety policies and procedures in industrial plants and factories
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Inventory Management: Track and manage inventory levels to maintain proper supply
- ISO Compliance: Guidelines set by the International Organization for Standardization
- ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Language: Manage and support multiple languages
- Occupational Health Management: Manage cases of on-the-job injuries and related remedies
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant
- OSHA Recordkeeping: Maintain records necessary for compliance with Occupational Health and Safety Administration requirements
- Policy Management: Create, manage, and track policies and procedures within an organization
- Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
- Quality Control: Ensure that quality requirements and standards are met across production processes
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Report Templates: Sample of reports that could be customized as needed or used as is
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Analysis: Analyze potential risks across the organization
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Subcontractor Management: Track information, qualifications, and contact details of subcontractors
- Supplier Quality Control: Qualify, select, and monitor supply chain partners
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Training Management: Track employee/learner's progression through training programs
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.6 (146)

4.6

Based on 146 reviews

## Pricing

Value for money

4.7 (127)

Free Trial

[View pricing plan details](https://www.capterra.com/p/191777/GoAudits/pricing/)

Starter

$12.00

Per User,Per Month

It includes:

-   1 Company
-   25 Locations
-   10 Templates
-   2 Images per Question
-   Basic Dashboard
-   Standard reports
-   Email Distribution

Enterprise

$35.00

Per User,Per Month

It includes:

-   Unlimited companies
-   Unlimited locations
-   Unlimited Templates
-   Roles & permissions
-   Audit Scheduling
-   Notification Reminder
-   Broadcast Messages
-   Excel Reporting

Value for money

4.7 (127)

4.7

Based on 127 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (135)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (135)

4.9

Based on 135 reviews

## User reviews

Overall rating

4.8

Based on 146 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(116)

4(25)

3(4)

2(1)

1(0)

Mentioned topic

Recent reviews first, then most helpful

Houtan H.

Chief Of Staff

Used the software for: Less than 1 year

### "GoAudits Works Well"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 3, 2026

Pros

Platform is easy to use. Customer Success is helpful. Generally has met our organization's expectations.

Cons

There are no major cons so far. To make the user interface more interactive to follow up on corrective actions for external users.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Sue R.

Quality Manager

Used the software for: Less than 1 year

### "Great Tool "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

April 23, 2026

Overall, the GoAudits team was supportive, responsive, and readily available to assist when needed, including taking time to walk through questions or concerns. While the platform offers strong capabilities, the out-of-the-box configuration did not fully align with our needs and would require a level of customization beyond our current resource capacity.

Pros

It is helpful to have all audits generated and controlled through one central location. It is also helpful to have continued support when needed.

Cons

Setting up each individual audit is a bit cumbersome. Although GoAudits provides help, the checklist often needs additional tweaking.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EG

Enrique G.

CX Manager

Used the software for: Less than 1 year

### "Great product, support, and value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2026

It has been a pleasure to work with the team. The product is great and the support is tremendous. Thank you

Pros

The GoAudits platform is incredibly intuitive. We were able to hit the ground running at an astounding pace due to the ease of use and the incredible customer support. It's the best value out there.

Cons

We do not have anything bad to say about GoAudits. The platform and the support teams have been great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Procurement Specialist

Used the software for: I used a free trial

### "Best solutions for a free trial"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2025

Overall I’m satisfied with the app and we are looking forward to expand it.

Pros

Easy to download and available for both android and ios devices

Cons

Dashboard can be a little bit confusing at a first glance, but afterwards you can easily browse and adapt.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director

Used the software for: 3-5 years

### "Amazing and innovative app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 24, 2024

I enjoy using the app and makes my work easier

Pros

The ability to have professional reports in an instant and the time saved.

Cons

Integration between different packages with small or big clients.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Head of French Franchise Network

Used the software for: Less than 1 year

### "Really great tool !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 5, 2024

Pros

It's easy to use and technically very stable.

Cons

It could be easier to configure workflows properly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Thomas J.

Retail Operations Manager

Used the software for: 3-5 years

### "FOCUS on things that matter!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2021

I am too spoilt now that i can't go back to paper and excel checklists. My team uses go audits for daily store audits and i don't need to waste time on compiling sheets and scanning documents that doesn't yield any benefit since in the end all what matters is what action you take to correct things and make it better. Go Audits understands business and does it well!

Pros

Action Plan is an amazing tool to keep track of What Who When. Dashboard is very comprehensive and provides all data to have a quick glance or detailed analysis. Checklists are quiet easy to set up with roles and permission you are able to keep everything structured and in control.

Cons

The import audit configuration thing could be replaced with instant sync that doesn't require people to sync in order to see any changes. The theme of the checklist could use some facelift as people might board looking at the same checklist each day. If the users can customize their look and feel of their user account then it will give it a personal touch.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Health & Safety Director

Used the software for: Less than 1 year

### "GoAudits Is The Way To Go! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 14, 2022

Pros

We Find Using GoAudits Is Very User Friendly For Both Our Team & Our Clients, The Ability To Quickly Conduct An Inspection And Have It Immediately Sent To Our Clients Is Amazing! The Dashboard Allows Us To View Any Outstanding Task & Action Points. The Support Has Been Fantastic From GoAudits, From Enquiry To Ongoing Support!

Cons

Nothing At This Stage (Currently 6 Months Into Using GoAudits)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

DISTRICT MANAGER

Used the software for: Less than 1 year

### "Great Service- Highly Recommended!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2025

My overall experience with Go Audits has been very positive. \[sensitive content hidden\] and the team have been very helpful and accommodating fulfilling my requests, in a very timely manner.

Pros

The platform is very user friendly with so many capabilities.

Cons

As of right now, I don't have any negative feedback to provide.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director

Used the software for: Less than 1 year

### "Thumbs Up. Keep it up. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2025

I should have discovered and subscribed to GoAudits long before. The team all in all are very friendly and dedicated to provide excellent solutions at a very reasonable and affordable cost.

Pros

The swift response and support to any enquiry,

Cons

I can't think of anything I did not like because there isn't any.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/191777/GoAudits/reviews/)

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