--- title: "GoAudits Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is GoAudits the right Audit solution for you? Explore 145 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/191777/GoAudits/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- GoAudits 4.8 (145) [View alternatives](https://www.capterra.com/p/191777/GoAudits/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of GoAudits Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews SR Sue R Quality ManagerOil & Energy, 51 - 200 employeesUsed the software for: Less than 6 months. “It is helpful to have all audits generated and controlled through one central location. “ April 21, 2026 DM Dean M Farm Logistics CoordinatorStaffing and Recruiting, 11 - 50 employeesUsed the software for: More than 2 years. “Rearranging questions or selecting answer type can be a bit fiddly when creating a new audit template.“ January 22, 2025 EG Enrique G CX ManagerAutomotive, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “We were able to hit the ground running at an astounding pace due to the ease of use and the incredible customer support.“ February 10, 2026 MC Marios C Service and Quality ExecutiveLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: 6-12 months. “When using the old platform and completing our checklist via tablet or phone, it sometimes crushed, and when logged in through a computer or laptop, many questions did not save the answer as well as the images uploaded from the inspector.“ January 19, 2024 PK Patryk K Facilities and Project Support ManagerRetail, 51 - 200 employeesUsed the software for: 1-2 years. “The integration capabilities with other systems and the detailed reporting tools provide valuable insights and streamline workflow, enhancing overall productivity.“ August 7, 2024 WR Wachirawin R Assistant Manager - SecuritySecurity and Investigations, 201 - 500 employeesUsed the software for: More than 2 years. “It is very difficult to re-arrange the list as you need to re-create the list which will take you more time.“ August 14, 2024 PK Patryk K Facilities and Project Support ManagerRetail, 51 - 200 employeesUsed the software for: 1-2 years. “Additionally, the offline functionality ensures that audits can be performed even in areas without internet connectivity, which is crucial for field operations.“ August 7, 2024 NA NATALIYA A QHSE ManagerFood & Beverages, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The system is very limiting and is has a standard set up and not very flexible for a wide range of inspections.“ September 11, 2024 ## Showing most helpful reviews Showing 1-25 of 145 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Claudiu Marian P. Procurement Specialist Telecommunications Used the software for: I used a free trial ### "Best solutions for a free trial" February 12, 2023 5.0 Overall I’m satisfied with the app and we are looking forward to expand it. Pros Easy to download and available for both android and ios devices Cons Dashboard can be a little bit confusing at a first glance, but afterwards you can easily browse and adapt. Review Source TD Tumelo D. Director Construction Used the software for: 2+ years ### "Amazing and innovative app" December 18, 2024 5.0 I enjoy using the app and makes my work easier Pros The ability to have professional reports in an instant and the time saved. Cons Integration between different packages with small or big clients. Alternatives considered [When I Work](https://www.capterra.com/p/121248/When-I-Work/) Reason for choosing GoAudits GoAudits allows me freedom to design forms myself Review Source Response from GoAudits December 30, 2024 It is great to hear that GoAudits has made your work easier and saved you time with professional reports. We appreciate your feedback about the integration and will take it into consideration for future enhancements. Thank you for the positive review! SR Sue R. Quality Manager Oil & Energy Used the software for: Less than 6 months ### "Great Tool " April 21, 2026 3.0 Overall, the GoAudits team was supportive, responsive, and readily available to assist when needed, including taking time to walk through questions or concerns. While the platform offers strong capabilities, the out-of-the-box configuration did not fully align with our needs and would require a level of customization beyond our current resource capacity. Pros It is helpful to have all audits generated and controlled through one central location. It is also helpful to have continued support when needed. Cons Setting up each individual audit is a bit cumbersome. Although GoAudits provides help, the checklist often needs additional tweaking. Review Source RR Rosie R. OWNER Retail Used the software for: 1-2 years ### "EXTREMELY VALUABLE" November 29, 2023 5.0 Although I would love to keep this a secret from my competitors, it truly is a great product. Pros So many to list. Ease of use. Customer support is second to none. Excellent way to improve standards to any company. Cons Zero cons! And we haven't even touched the surface of all the uses. Reason for choosing GoAudits Capabilities, user friendliness, and most importantly, the customer support. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) The product was not listed above. We used iAuditor by safety culture. Our insurance company originally offered the product for free. When they decided to start charging, I decided to see what else is out there. So glad I did! Review Source Response from GoAudits January 2, 2024 Thank you for the review, Rosie. We're glad to hear that GoAudits is an excellent tool for companies to improve their standards, easy to use and our customer support team was extremely helpful. THOMAS J. Retail Operations Manager Retail Used the software for: 2+ years ### "FOCUS on things that matter!" February 22, 2021 5.0 I am too spoilt now that i can't go back to paper and excel checklists. My team uses go audits for daily store audits and i don't need to waste time on compiling sheets and scanning documents that doesn't yield any benefit since in the end all what matters is what action you take to correct things and make it better. Go Audits understands business and does it well! Pros Action Plan is an amazing tool to keep track of What Who When. Dashboard is very comprehensive and provides all data to have a quick glance or detailed analysis. Checklists are quiet easy to set up with roles and permission you are able to keep everything structured and in control. Cons The import audit configuration thing could be replaced with instant sync that doesn't require people to sync in order to see any changes. The theme of the checklist could use some facelift as people might board looking at the same checklist each day. If the users can customize their look and feel of their user account then it will give it a personal touch. Alternatives considered [Mitti (by SafetyCulture)](https://www.capterra.com/p/141080/iAuditor/) Reason for choosing GoAudits They make the product for you rather than making you buy what's available. Goaudits were very flexible with customizations we asked for such as Geo fencing and speech to text etc. The team were really keen to help us out in setting up and were following up with us till we went live. Review Source Response from GoAudits March 8, 2021 Hi Thomas, thanks for the positive feedback - it's great to hear that GoAudits worked so well for you and your team! We keep improving our solution and hope to address some of the improvement points soon. Warm regards, GoAudits Support Team Adam S. Health & Safety Director Construction Used the software for: 6-12 months ### "GoAudits Is The Way To Go! " February 11, 2022 5.0 Pros We Find Using GoAudits Is Very User Friendly For Both Our Team & Our Clients, The Ability To Quickly Conduct An Inspection And Have It Immediately Sent To Our Clients Is Amazing! The Dashboard Allows Us To View Any Outstanding Task & Action Points. The Support Has Been Fantastic From GoAudits, From Enquiry To Ongoing Support! Cons Nothing At This Stage (Currently 6 Months Into Using GoAudits) Reason for choosing GoAudits None Switched from [Mitti (by SafetyCulture)](https://www.capterra.com/p/141080/iAuditor/) More Cost Effective, Better Value For Money, More User Friendly Features. Review Source Response from GoAudits February 14, 2022 Adam, thank you for your positive feedback. Happy to hear that you appreciated the support from our customer service! EG Enrique G. CX Manager Automotive Used the software for: 6-12 months ### "Great product, support, and value" February 10, 2026 5.0 It has been a pleasure to work with the team. The product is great and the support is tremendous. Thank you Pros The GoAudits platform is incredibly intuitive. We were able to hit the ground running at an astounding pace due to the ease of use and the incredible customer support. It's the best value out there. Cons We do not have anything bad to say about GoAudits. The platform and the support teams have been great. Review Source Response from GoAudits February 17, 2026 Enrique, thank you for the great feedback. We’re glad to hear the platform and our support have made a real impact for your team! rG rachelle G. DISTRICT MANAGER Retail Used the software for: 6-12 months ### "Great Service- Highly Recommended!" March 17, 2025 5.0 My overall experience with Go Audits has been very positive. \[sensitive content hidden\] and the team have been very helpful and accommodating fulfilling my requests, in a very timely manner. Pros The platform is very user friendly with so many capabilities. Cons As of right now, I don't have any negative feedback to provide. Review Source Response from GoAudits March 24, 2025 Hi Rachelle, thank you so much for the positive feedback! We're excited to hear you found GoAudits easy to use, and we're always happy to help. EB Elia B. Director Facilities Services Used the software for: Less than 6 months ### "Thumbs Up. Keep it up. " February 26, 2025 5.0 I should have discovered and subscribed to GoAudits long before. The team all in all are very friendly and dedicated to provide excellent solutions at a very reasonable and affordable cost. Pros The swift response and support to any enquiry, Cons I can't think of anything I did not like because there isn't any. Review Source Response from GoAudits March 3, 2025 Thank you for the kind words! We're delighted to hear that you have such a positive experience with GoAudits. We truly appreciate your recommendation and look forward to serving you for many years to come. DM Dean M. Farm Logistics Coordinator Staffing and Recruiting Used the software for: 2+ years ### "Great service!" January 22, 2025 5.0 We have been using GoAudits for many years and has been a great asset to our working procedures. On only a few occasions we needed to make contact for assistance, and everytime \[sensitive content hidden\] was very helpful and professional. Pros Once the audit is created, it is easy to navigate to use, add comments, add photos, etc. Cons Rearranging questions or selecting answer type can be a bit fiddly when creating a new audit template. Review Source Response from GoAudits March 3, 2025 Hi Dean, thank you for your continued support and positive feedback. We will make sure to pass your feedback to our development team who are working on Form Builder improvements. We look forward to supporting your workflow for many more years! CM Cynthia M. Cleaning Services Manager Facilities Services Used the software for: 6-12 months ### "Ease Audit Inspection" February 10, 2023 4.0 I can say that this GoAudits made our work easier as we can easily access and do inspection in any area on the site without difficulty. Pros It's easy to use and all the important points are mentioned in the system. Also, it is documented, and we can keep it for reference. Cons There is no any missing points to be added. Review Source Response from GoAudits February 14, 2023 Your feedback is greatly appreciated, Cynthia. GoAudits was created to simplify and streamline inspections. We're glad you're finding the app and documentation useful so far and that we're achieving our goal. KM Kiel M. Sr. Safety Manager Environmental Services Used the software for: 2+ years ### "Great Platform" July 23, 2024 5.0 Pros GoAudits works for most of our company and client needs. The customer service is always top notch. The overall program is easy to set up and use. Cons Building an audit from scratch is difficult for a new user, fortunately, GoAudits and their team can take your concept, even from a scratch of paper, and build an audit system to suit your needs. Review Source Response from GoAudits August 5, 2024 Thanks for the review, Kiel! We're thrilled that GoAudits meets your company and client's needs and that you find our customer service top-notch. If you need more help, we're here for you! JT Jill T. Accountability Manager Business Supplies and Equipment Used the software for: 6-12 months ### "Go, go, go GOAudits!" September 12, 2024 4.0 My overall experience has been very positive! We plan on using this platform above any other audit software! Pros I love the app! It is easy to use and very user-friendly! I also love the support staff! \[sensitive content hidden\] has been my go-to guy for all my questions and system support. If I need to answer any question, he will either find a solution or help me find an answer quickly! Cons I used to really love the broadcast function. But recent changes have made it less convenient to use. I also think the analytics are slightly primitive. It would be more useful if data graphics could be used to show data. Review Source Response from GoAudits December 30, 2024 Hello, Jill. Thank you for your review! We appreciate your feedback on the broadcast function and analytics – we’re always working on improvements to enhance the user experience. We're so glad to hear that you love the GoAudits app and that our support team has been helpful in addressing your questions. JR Janderson R. Safety Manager Retail Used the software for: 2+ years ### "Excellent product , easy to use and very helpful customer service" November 30, 2022 5.0 Excellent and well satisfied. Pros I have been using GOAudit for over 1 year now, but my company uses for over 2. The product is excellent and ensure diligence. The customer service is quick, efficient and super helpful. Anything is possible with them, they are very accommodating and open to suggestions for improvements. Cons Nothing really. If I would suggest something, I would like an automated way to send reminders to close "action plans". Review Source Response from GoAudits January 10, 2023 Hi Janderson. We are happy to hear that you've been enjoying the product and our customer service is helpful. As we say "we run not only that extra mile, but the full marathon". Thank you for confirming it to us and for your trust in GoAudits. rT rick T. Director Non-Profit Organization Management Used the software for: 1-2 years ### "Regional Director perspective" July 12, 2024 5.0 Overall experience is that it is very simple and organized. The ability for us to make on the fly edits to audits and change the format and linear outlines make it a great tool. Pros This is a great tool and can be used very easily on my phone and on my I pad. I can even transition from an existing audit from one tool to the next. The ease of editing the audits is great. The new update made the interface very simple. Cons Would like to be able to add more photo's in the audits. Review Source Response from GoAudits August 27, 2024 Hi Rick. Happy to hear that you're finding GoAudits simple and organized, and that you appreciate the ease of editing audits, especially with the new update. We’ve noted your suggestion about adding more photos, and we’ll keep it in mind for a future update. Thanks for sharing your thoughts! PR Pavel R. Quality manager Facilities Services Used the software for: Less than 6 months ### "Quality manager" August 14, 2024 4.0 My overall experience is good. Excellent support from the manager \[sensitive content hidden\] to the system support from \[sensitive content hidden\]. Pros Speeding up the audit process. The working environment of the application and the system is clear for me as a user. Cons It is not possible to send all found non-conformities in one message after creating an audit. Review Source Response from GoAudits August 27, 2024 Hi Pavel. It's great to hear that the GoAudits app speeds up your audit process and you find the software easy to use. Our team is also pleased to know that you’re receiving excellent support. Thanks for your review and feedback. RW Rumaine W. Business Analyst Food & Beverages Used the software for: Less than 6 months ### "GoAudit Review" September 5, 2024 5.0 GoAudit, has been a brilliant experience so far, the tool executes as it is intended to, with minimal to no faults. 100% would recommend any business entities to use the platform to transform their auditing structure to gain quick sight from the results of the audits Pros The ability to transform and replicate our audits entirely in a digital space, without limiting the user in capturing the essence of the audit. The quick and automatic insights the application provides is a major key in reducing the time spent auditing, which has helped the team a lot. Cons No cons so far, the Go Audit team resolves any issue that may arise in short succession. Review Source Response from GoAudits December 30, 2024 Thank you for the fantastic review! We're thrilled to hear that GoAudits has helped transform your audits into a seamless digital experience, saving time and providing valuable insights. We appreciate your recommendation and are glad to know our team has been quick to resolve any issues. DP Devashish P. HSKP Representative Hospitality Used the software for: 6-12 months ### "A platform that facilitates the day-by-day inspections" September 16, 2023 5.0 Pros Through live inspections and instant reporting, the app enabled us to analyse all activities in greater detail without spending so much time on traditional procedures. The fields are simple to fill out, and the app's user interface is intuitive, the ability to add instant pictures is great. Cons Although the re-importing option can be a little bit slower at times, overall the experience was positive. Review Source Response from GoAudits October 10, 2023 Hi Devashish. Glad you analysed and monitored all inspection activities with GoAudits instant reports and dashboards functionality. The intuitive interface and the pictures feature is definitely simplifying the auditing process. Our team is also working on the reimporting data option. Thank you for your review. MW Malcolm W. Manager Plastics Used the software for: 1-2 years ### "New world" March 21, 2023 5.0 Really good, excellent back up team for advice Pros User friendly, the team can easily see the results and trends Cons some of the data needs updating which it is Reason for choosing GoAudits My colleague found the service and persuaded me to acquire Review Source Response from GoAudits April 3, 2023 Hi Malcolm, thank you for your review. We are glad you and your team like our instant reports feature. Having a comprehensive, visual overview of audit performance is indeed very useful. Thank you again for reviewing the GoAudits trends report and app. SP Stanislaw P. Reservations Agent Hospitality Used the software for: 2+ years ### "GoAudits tools boost productivity and maintain high standards." September 16, 2023 5.0 Pros The dashboard, webapp, and mobile apps are all excellent platforms. They all have their own functions and are user-friendly. The dashboard is excellent for assessing all of the received inspections, and both the webapp and mobile app make it simple to conduct inspections. Cons I currently have no complaints, however I would just suggest adding more options to the Dashboard that can aid businesses in gaining more benefits. Review Source Response from GoAudits October 16, 2023 Thank you for recommending GoAudits, Stanislaw. Glad the GoAudits app streamlined the inspection process efficiently and you found it user friendly and the dashboard was excellent for analyzing all the inspections you conducted. KR Kasheena R. Quality Manager and Executive Assistant Hospitality Used the software for: 6-12 months ### "GoAudits UserX" April 5, 2023 5.0 It's overall good but needs minor improvements listed above Pros the centralized source for all of our standards Cons I wish that the custom standards would be included in the main reports of the corresponding department instead of a separate custom report I wish i could manage users myself and make custom audits myselfI also wish we could filter by associate in the analytics dashboard Alternatives considered [Amadeus HotSOS](https://www.capterra.com/p/213438/HotSOS/) Reason for choosing GoAudits Corporate mandate Review Source Response from GoAudits April 18, 2023 Hi Kasheena. Thank you for your review and feedback. Our team is constantly working to improve the app, and we are grateful to receive your feedback. We are glad you enjoyed the app and found it good overall. DM Desmond M. Front Office Supervisor Hospitality Used the software for: 1-2 years ### "Right tool to perform inspection within a company" August 18, 2023 5.0 Overall I am satisfied with the product and I find it very useful. Pros Easy to use within the companySimple interface Accurate information is provided Cons There were some small glitches, but the support team provides immediate assistance. Review Source Response from GoAudits October 10, 2023 Hi Desmond. Glad you found GoAudits to be the right tool to perform inspections and easy to use. Thank you for your review and feedback. RM Richard M. Accommodation Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Very good" January 19, 2022 4.0 Go Audits have allowed us to remove the need to complete lodge audits on paper, this has been a massive step forward for us and continues to help with improving standards Pros Easy to use, flexible and amazing support from the Go Audits team Cons The system is still a work in progress for Center Parcs so lots of learnings still, however i wouldn't currently say there are any cons. Reason for choosing GoAudits Far superior product, massive potential for further developments and the Go Audits team could not have been more helpful and approachable. Review Source Response from GoAudits January 20, 2022 Thank you Richard, we really appreciate your honest review and look forward to supporting your team at Center Parcs. EX Eilleen X. F&B Coordinator Hospitality Used the software for: 2+ years ### "Excellent tool for the weekly inspections" September 17, 2023 5.0 Pros Easy to perform inspectionsClear information on the reportsInstant reports The email distribution list is a great featureGreat support with the checklists and configuration Cons There isn't really anything substantial I want to make a fuss about, but it would be great to always have our login information saved and added automatically when needed to log in to the mobile app. Review Source Response from GoAudits November 10, 2023 Dear Eilleen, we thank you for taking the time to give us your feedback. Great to hear that you had a positive experience with the GoAudits inspection app! Regarding the login process, we will ask our support team to reach out and show you how to save login information in your device. Best wishes! RN Roshan N. Store auditor Retail Used the software for: 6-12 months ### "After completing the 90% audit also sometimes it's asking from first " November 25, 2022 5.0 Good Pros Easy to use.We can find the proper reoprt Cons After completing the 90% audit also sometimes it's asking from first Review Source Response from GoAudits January 10, 2023 Thank you for your feedback. The app was designed to offer a smooth and easy easy experience for our customers. We understand it can be frustrating when something interrupts the process. But if the challenges with the forms persist, you can reach out to us at: support@goaudits.com. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.