--- title: "GoAudits Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is GoAudits the right Facility Management solution for you? Explore 145 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/191777/GoAudits/reviews/" page_type: "reviews" language: "en" --- GoAudits 4.8 (145) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 20th, 2026 # Reviews of GoAudits Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews SR Sue R Quality ManagerOil & Energy, 51 - 200 employeesUsed the software for: Less than 6 months. “It is helpful to have all audits generated and controlled through one central location. “ April 21, 2026 DM Dean M Farm Logistics CoordinatorStaffing and Recruiting, 11 - 50 employeesUsed the software for: More than 2 years. “Rearranging questions or selecting answer type can be a bit fiddly when creating a new audit template.“ January 22, 2025 EG Enrique G CX ManagerAutomotive, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “We were able to hit the ground running at an astounding pace due to the ease of use and the incredible customer support.“ February 10, 2026 WR Wachirawin R Assistant Manager - SecuritySecurity and Investigations, 201 - 500 employeesUsed the software for: More than 2 years. “It is very difficult to re-arrange the list as you need to re-create the list which will take you more time.“ August 14, 2024 PK Patryk K Facilities and Project Support ManagerRetail, 51 - 200 employeesUsed the software for: 1-2 years. “The integration capabilities with other systems and the detailed reporting tools provide valuable insights and streamline workflow, enhancing overall productivity.“ August 7, 2024 MC Marios C Service and Quality ExecutiveLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: 6-12 months. “When using the old platform and completing our checklist via tablet or phone, it sometimes crushed, and when logged in through a computer or laptop, many questions did not save the answer as well as the images uploaded from the inspector.“ January 19, 2024 PK Patryk K Facilities and Project Support ManagerRetail, 51 - 200 employeesUsed the software for: 1-2 years. “Additionally, the offline functionality ensures that audits can be performed even in areas without internet connectivity, which is crucial for field operations.“ August 7, 2024 NA NATALIYA A QHSE ManagerFood & Beverages, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The system is very limiting and is has a standard set up and not very flexible for a wide range of inspections.“ September 11, 2024 ## Showing most helpful reviews Showing 1-25 of 145 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Claudiu Marian P. Procurement Specialist Telecommunications Used the software for: I used a free trial ### "Best solutions for a free trial" February 12, 2023 5.0 Overall I’m satisfied with the app and we are looking forward to expand it. Pros Easy to download and available for both android and ios devices Cons Dashboard can be a little bit confusing at a first glance, but afterwards you can easily browse and adapt. Review Source TD Tumelo D. Director Construction Used the software for: 2+ years ### "Amazing and innovative app" December 18, 2024 5.0 I enjoy using the app and makes my work easier Pros The ability to have professional reports in an instant and the time saved. Cons Integration between different packages with small or big clients. Alternatives considered [When I Work](https://www.capterra.com/p/121248/When-I-Work/) Reason for choosing GoAudits GoAudits allows me freedom to design forms myself Review Source Response from GoAudits December 30, 2024 It is great to hear that GoAudits has made your work easier and saved you time with professional reports. We appreciate your feedback about the integration and will take it into consideration for future enhancements. Thank you for the positive review! SR Sue R. Quality Manager Oil & Energy Used the software for: Less than 6 months ### "Great Tool " April 21, 2026 3.0 Overall, the GoAudits team was supportive, responsive, and readily available to assist when needed, including taking time to walk through questions or concerns. While the platform offers strong capabilities, the out-of-the-box configuration did not fully align with our needs and would require a level of customization beyond our current resource capacity. Pros It is helpful to have all audits generated and controlled through one central location. It is also helpful to have continued support when needed. Cons Setting up each individual audit is a bit cumbersome. Although GoAudits provides help, the checklist often needs additional tweaking. Review Source SR Sébastien R. Head of French Franchise Network Restaurants Used the software for: 6-12 months ### "Really great tool !" October 25, 2024 5.0 Pros It's easy to use and technically very stable. Cons It could be easier to configure workflows properly. Switched from [YOOBIC](https://www.capterra.com/p/155223/YOOBIC/) Not friendly user, and reports were too complicated. Review Source Response from GoAudits December 30, 2024 Thank you for the review! It's good to hear that you find GoAudits easy to use and stable. We appreciate your feedback about workflow configuration and will keep that in mind for future improvements. Thanks for choosing GoAudits 🙌 DD Dan D. Safety Director Construction Used the software for: 1-2 years ### "Absolutely recommended!" September 23, 2024 5.0 I can't say enough good things about the GoAudits platform and the GA Team! I am the Safety Director for a General Contractor in Augusta, Maine. We looked for months for a platform that would meet our specific needs. There were some typical store shelf options out there, but we wanted our own. GA not only provided the best price, but the customer service has been nothing short of impeccable! Any issue... suggestions, concerns, problems, praise... Whatever it is! The Team responds quickly, professionally, intelligently, and (this comes dealing with me) often times with laughs and positivity. I hope readers understand when I say it's the "old school brand of customer service", because it's nothing automated or otherwise dismissed. As a customer, you are priority with GA. \[sensitive content hidden\]... These guys are incredible! I am by no means computer literate, and their patience (and guidance!) have truly helped our program become a success story! Thanks, GA! And to the readers... HIGHLY RECOMMENDED! If I could give ten stars, I would! Pros The professionalism and quick responses to address our needs. The customer service is impeccable. Cons That we didn't connect with them sooner! Alternatives considered [SafetyReports by AlignOps](https://www.capterra.com/p/141202/Safety-Inspection-App/)[FastField](https://www.capterra.com/p/138489/FastField/) Reason for choosing GoAudits The ease of setting up our own reports with our specs, design and logo. Review Source Response from GoAudits December 30, 2024 Thank you for the incredible review, Dan! We’re happy to hear that GoAudits met your specific needs and that our customer service has made such a positive impact. We’re glad our team could support you in setting up your reports and provide the level of service you’re looking for. We appreciate your recommendation! VR Victoria R. Associate Director of Quality Assurance Food Production Used the software for: Less than 6 months ### "GoAudit Review " October 17, 2024 5.0 \[sensitive content hidden\] have both been very helpful and responsive to our needs and questions. Very happy to have purchased the software and look forward to utilizing to its full capacity in 2025. Pros Analytics & the ease of taking pictures and adding them into the report. Also the creation and personalization of the reports. Cons Nothing as of now. We have had 30 min weekly meetings with Fazal to help train us which has been very helpful. Alternatives considered [GoCanvas](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/) Reason for choosing GoAudits Customer service, price for what you get with the software, ease of use. Review Source Response from GoAudits December 30, 2024 Hello Victoria. Thank you for sharing that you've had a positive experience with GoAudit, especially with the analytics, ease of adding pictures, and customizable reports. We’re also glad to know that our team has been helpful and responsive in supporting your needs. We appreciate your feedback and look forward to helping you make the most of GoAudits in 2025! NA NATALIYA A. QHSE Manager Food & Beverages Used the software for: 6-12 months ### "QHSE Manager" September 11, 2024 4.0 Very happy with the team, they are very responsive, and deal with issues quickly. The team is constantly taking the time to develop and add new features as per client requirements. Pros Easy to use. Ability to add pictures and comments. Generate reports immediately after audits with given score and findings. Can be used on webApp and mobile App. Cons The system is very limiting and is has a standard set up and not very flexible for a wide range of inspections. Glitches keep appearing in generated reports. Switched from [Jolt](https://www.capterra.com/p/146384/Jolt/) for a more user-friendly system with development potential to meet a wide range of services Review Source Response from GoAudits December 30, 2024 Hi Natalia, thank you for the detailed review and for choosing GoAudits. Our team is continually working to improve flexibility and add new features to meet our customers' needs. We’re also glad to hear that you find GoAudits easy to use and appreciate the ability to add pictures, comments, and generate reports instantly. EG Enrique G. CX Manager Automotive Used the software for: 6-12 months ### "Great product, support, and value" February 10, 2026 5.0 It has been a pleasure to work with the team. The product is great and the support is tremendous. Thank you Pros The GoAudits platform is incredibly intuitive. We were able to hit the ground running at an astounding pace due to the ease of use and the incredible customer support. It's the best value out there. Cons We do not have anything bad to say about GoAudits. The platform and the support teams have been great. Review Source Response from GoAudits February 17, 2026 Enrique, thank you for the great feedback. We’re glad to hear the platform and our support have made a real impact for your team! rG rachelle G. DISTRICT MANAGER Retail Used the software for: 6-12 months ### "Great Service- Highly Recommended!" March 17, 2025 5.0 My overall experience with Go Audits has been very positive. \[sensitive content hidden\] and the team have been very helpful and accommodating fulfilling my requests, in a very timely manner. Pros The platform is very user friendly with so many capabilities. Cons As of right now, I don't have any negative feedback to provide. Review Source Response from GoAudits March 24, 2025 Hi Rachelle, thank you so much for the positive feedback! We're excited to hear you found GoAudits easy to use, and we're always happy to help. DM Dean M. Farm Logistics Coordinator Staffing and Recruiting Used the software for: 2+ years ### "Great service!" January 22, 2025 5.0 We have been using GoAudits for many years and has been a great asset to our working procedures. On only a few occasions we needed to make contact for assistance, and everytime \[sensitive content hidden\] was very helpful and professional. Pros Once the audit is created, it is easy to navigate to use, add comments, add photos, etc. Cons Rearranging questions or selecting answer type can be a bit fiddly when creating a new audit template. Review Source Response from GoAudits March 3, 2025 Hi Dean, thank you for your continued support and positive feedback. We will make sure to pass your feedback to our development team who are working on Form Builder improvements. We look forward to supporting your workflow for many more years! KF Kerry F. Assistant Compliance Manager Hospitality Used the software for: 2+ years ### "Intuitive report interface, easy administration and great customer service" April 19, 2023 5.0 The previous software we were using was complicated to administrate and GoAudits has been a pleasure to set up and use. Customer support has been amazing with our dedicated client manager readily available and helpdesk very responsive when (rarely) required. The interface is very intuitive and our team needs very little training to enable them to use the product effectively. The GoAudit team have worked hard to ensure that we have bespoke reporting, both automatic and on demand, which suits our client's needs. Pros The team at GoAudits are quick to respond to any queries and open to suggestions for improvements. The whole interface is easy to use, from administration to end use by our audit team, and it has also helped our clients to focus on the audit reports. The client site managers are presented with access to an Action Plan, keeping the audit in a 'live' state until corrective actions are taken. This has helped drive involvement from Operations teams, encouraging improvement between visits resulting in higher audit scores and better compliance with policies and procedures Cons The necessity to be 'online' to start an audit or view the report can occasionally cause issues in the middle of a 'tin-can' factory with very little reception but is usually easily resolved with a short walk! Review Source Response from GoAudits November 28, 2023 Hi, Kerry. Thank you for your review and feedback. We are pleased to see that the GoAudits app has not only improved your audit scores and compliance but you have also found our team's proactive approach and features to be very helpful. Regarding your feedback, you can start the audit while you are "offline," but you'll need to be connected to an internet source to generate the report. PR Pavel R. Quality manager Facilities Services Used the software for: Less than 6 months ### "Quality manager" August 14, 2024 4.0 My overall experience is good. Excellent support from the manager \[sensitive content hidden\] to the system support from \[sensitive content hidden\]. Pros Speeding up the audit process. The working environment of the application and the system is clear for me as a user. Cons It is not possible to send all found non-conformities in one message after creating an audit. Review Source Response from GoAudits August 27, 2024 Hi Pavel. It's great to hear that the GoAudits app speeds up your audit process and you find the software easy to use. Our team is also pleased to know that you’re receiving excellent support. Thanks for your review and feedback. MB MARSHALL B. Operations and Compliance Manager Fishery Used the software for: 6-12 months ### "Go Audits - Great Tools for Compliance" January 5, 2024 5.0 very positive, other departments within our company are going to follow on and use the tool after our success with it Pros Ease of start up and use from a team with no experience in this sort of tool. Cons Go Audits is very easy to use and follow and the support behind the scenes is amazing Reason for choosing GoAudits As a first time user in software like this we were a bit nervous about committing vast sums of money on software like this. That nervousness disappeared after week one when we were able to prove that we made the correct decision in going for the GO Audit software over others we had looked at. Review Source Response from GoAudits January 8, 2024 Thank you for the review, Marshall! We appreciate your positive words and are thrilled that the GoAudits app provided you with a seamless and efficient experience that exceeded your expectations. AB Anne B. Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "Excellent Transition to Digital" June 11, 2024 5.0 The overall experience of GoAudits has been really positive. The excellent customer service and support, together with the great product, user-friendly, additional functionality and in-depth reporting gave us a easy and cost effective route to make the shift from paper to digital inspections. We will continue to recommend Go Audits to others. Pros Our Association represents the best visitors attractions in Devon. All our members are annually inspected to ensure the highest standards and visitor experience. Go Audits made it possible for us to make the transition from paper to digital for our inspections. This was made easy with the excellent customer care and support they offer. Our inspectors really enjoy using the App and using the additional functionality of adding photos and comments. Plus our members really rate the full detailed reports they receive. We are heading into year two and will start benchmarking. We have updated our original form with the help of support and are now bringing in another Mystery Shopper inspection form. Go Audits have offered us further training on additional functionality that we didn't use in year one. We have already recommended Go Audits to a similar Tourism Association and would highly recommend to others. Cons One url with all the platforms in one place would be easier but its all still workable. Reason for choosing GoAudits The live run onscreen run through was really helpful and helped us make the decision and we were impressed with their follow on support. Review Source Response from GoAudits August 27, 2024 Hi Anne, thanks so much for your fantastic review! Happy to hear GoAudits made your transition to digital inspections smooth and that your team is enjoying the app's features like photo uploads, comments section and detailed reporting. We appreciate your recommendation and look forward to supporting you in year two! AG Angie G. Safety Analyst Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Great Quality " October 12, 2023 5.0 I have had a great time talking with the customer service representative(s), \[sensitive content hidden\], to learn more about the platform's features. The form builder automatically adjusts when you want to edit, delete or rearrange the list of questions. I can archive and unarchive the audits as needed. Pros GoAudits has a vast amount of capability compared to their competitors. The platform is user friendly and versatile. IOS and Android compatible. Cons I do not have anything negative to say. There is a lot to learn in this platform and takes time to understand. Review Source Response from GoAudits October 16, 2023 Thank you for the 5-star review, Angie. We're glad to hear your feedback, especially since you have experience with a wide range of inspection apps. Indeed, the GoAudits app (iOS & Android) is user-friendly, and the form builder allows you to easily edit, delete, or rearrange the list of questions. Many of our customers find the achieved audits feature to be helpful. NW NICOLE W. Corporate Director of Risk Management Hospitality Used the software for: 6-12 months ### "Go Audits is an AWESOME platform!" August 27, 2024 5.0 Pros The technology is great, very helpful support and they work with you to make modifications that will suit your needs! Cons Nothing really to note. Anytime that I have reached out, they are super responsive! Review Source Response from GoAudits December 30, 2024 Thank you for your review, Nicole! We're glad to hear that GoAudits has been helpful and that our support team has been responsive and accommodating to your needs. AD Axelle D. Quality Manager Hospitality Used the software for: 2+ years ### "Go audit" October 11, 2023 4.0 We made with \[sensitive content hidden\] our new grids for our F&B teams. Pros The GOA support are amazing. They are always available to helps us to increase our ideas to increase our training with our team. It is much appreciated to be able to audit with our mobile phone, it make it easy for all our employees. Cons We think it would be great to have our neutral grids easily available in Excel/PDF format. For the time being, we are obliged to carry out a mock audit without scoring in order to have a neutral grid to send to our teams. Review Source Response from GoAudits October 16, 2023 Hi Axelle. Thank you for your review and feedback. We appreciate your suggestions, our dev team will consider them. We're glad you find mobile auditing easier with GoAudits, and our team responded promptly to your inquiries. HR Henry R. Ops Manager Real Estate Used the software for: Less than 6 months ### "Excellent Software, great time saver" August 9, 2024 5.0 The team at goaudits have been great and have been really helpful and accommodating in making the product work for our needs Pros Fairly intuitive, it saves our team a lot of time while performing property management checks Cons I feel the integration between the app and the website could be a little bit closer to seamless by feeding updates and changes between each other automatically. Review Source Response from GoAudits August 27, 2024 Hello. We're glad GoAudits saves your team time while performing property management checks and you find the app intuitive. Your feedback on improving the website and app integration is valuable, and we'll take it into account. Thank you for the positive review! NE Noreen E. Clinical Governance Manager Hospital & Health Care Used the software for: 6-12 months ### "Excellent Experience" August 5, 2024 5.0 My experience with the Team and \[sensitive content hidden\] has been excellent, everyone is so helpful and I am enjoying working together to develop new areas of Auditing. Pros The platform is very easy to use and has many features that work well for me in my health care area. Cons At the moment I have had no negative experience with GoSudits. Review Source Response from GoAudits August 27, 2024 Thank you for sharing your experience! We're pleased to hear that the GoAudits app's features have been an excellent fit for your healthcare needs and that working with our team has been enjoyable for you. We look forward to continuing our collaboration as you develop new auditing areas. JR Jonathan R. Co Founder Retail Used the software for: 2+ years ### "A great partner for the C-Store Collective " January 23, 2024 5.0 Friendly and fast to support. It's a great toll atht can be customised to suit your specific needs Pros We have written many bespoke Convenience Retail specific audits that we encourage all our retail clients to sign up to. Easy to use, immediate reporting and con cover so many topics eg store standards, Food safety, Legal document checks, promo change over audits etc etc Cons Nothing not to like, the form builder took a bit of getting used to but help is at hand when required Review Source Response from GoAudits January 30, 2024 Hi Jonathan. Thank you for sharing your positive experience with us. We're delighted to hear that the GoAudits app is easy to use and that the reporting feature is useful for your retail business. It's part of our mission at GoAudits to provide user-friendly and efficient auditing solutions for our clients, and we're pleased to hear that you find our auditing tool to be a great asset and that our support team has been helpful and responsive to your inquiries. As always, it's been a pleasure to work together, and we look forward to continuing our partnership. PP Phoebe P. Talent Development Manager Hospitality Used the software for: 2+ years ### "What I think about GoAudits" February 20, 2024 4.0 I think that it is a great learning tool. Personally, I use it for our newer associates to determine how they're doing which I believe gives actual evidence in regards to their performance Pros \- it is able to capture images - it has an extensive list of all the standards that apply to the environment - it can be customised - reports are easily accessible and generated in a timely manner Cons \- can be very time consuming - at times the related standard is not applicable on the departmental audit itself Review Source Response from GoAudits March 4, 2024 Hi Phoebe. Thank you for your review! We're glad you're enjoying the image feature, the flexible customization, and the quick reports. Your insights are truly appreciated, and we assure you that our team will take them into account. SL Sam L. Project Manager Hospital & Health Care Used the software for: 6-12 months ### "Great Product " June 12, 2023 5.0 Positive, great customer and system support Pros Ease of use for end users, simple yet effective system Cons The importing of setting every time you use a mobile device. Would prefer that this was eliminated Review Source Response from GoAudits June 19, 2023 Hi, Sam. Thanks for sharing your review and feedback. We're glad you find our mobile auditing app user-friendly, efficient, and effective. Your feedback is greatly appreciated and we will strive to keep up the excellent work. MC Marios C. Service and Quality Executive Leisure, Travel & Tourism Used the software for: 6-12 months ### "Review for Go Audits" January 19, 2024 5.0 Exceptional! We are really looking forward to long-term collaboration! Pros 1\. The new application is really fast and loved the upgrade 2. Easy to use (After the induction to the app, after a few times, it is great to use.) 3. \[sensitive content hidden\] is supper! 4. \[sensitive content hidden\], our customer success manager, is top! 5. Go Audits did the checklist for us, which was so helpful as it is tricky and challenging for users uploading the questions. When you are not uploading your checklist, you are often unable to do so. Our entire team is grateful for this service. Cons 1\. When using the old platform and completing our checklist via tablet or phone, it sometimes crushed, and when logged in through a computer or laptop, many questions did not save the answer as well as the images uploaded from the inspector. Review Source Response from GoAudits January 22, 2024 Hi, Marios. Thank you for sharing your feedback. We're sorry to hear about the challenges you faced with the old platform and are happy to hear that our new, redesigned GoAudits mobile app is easy to use and fast. Our team takes pride in delivering exceptional support, and we're glad they made a positive impact on your experience. We look forward to providing you with excellent service for many years to come. LT Lydia T. PA Commercial Real Estate Used the software for: 1-2 years ### "Lydia - YoooServ" February 15, 2023 3.0 Pros As the admin user it is great that you can limited access for the users to only see certain audits. Support team are always very helpful and quick to respond. The app is also easy to navigate meaning that it is fast to train staff how to use it. Cons I find the backend portal on the webpage very slow despite using very strong wifi. I don't like that I can't permanently delete audits it has to be done by the go audits team. I think further descriptions and features could be useful so we can maximum the audits to the best of their ability. We would love to be able to complete the audit and send it to external users for them to review and sign. Review Source Response from GoAudits February 21, 2023 Thank you for your review, Lydia. Our team continually works to improve the app, and we greatly appreciate your feedback. We are glad you found the app easy to use and received excellent support from our support team. AK Agness K. FB Manager Consumer Services Used the software for: 6-12 months ### "Great app to navigate through different functionalities for users" January 23, 2024 5.0 Pros The app's offline mode is a game-changer for inspectors working in areas with limited connectivity. Also it allows users to capture and attach photos directly within the app. Cons There is always room for minor improvements in features and performance optimization, but the app stands out as a reliable and versatile solution for various inspection needs. Review Source Response from GoAudits January 30, 2024 Hi Agness. Thank you for your review! We're glad you find the GoAudits app great for navigating different functionalities, and the offline option for inspections in areas with limited connection & the photo feature is helpful for your business. Our team continuously works to enhance our clients' experience and looks forward to exceeding your expectations. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.