# Officetree Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Officetree Software - reviews, pricing plans, popular comparisons to other Live Chat products and more.

Source: https://www.capterra.com/p/191795/Officetree

---

# 

 Officetree Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Officetree

## What is Officetree?

Cloud-based suite of integrated applications that enables businesses with CRM, invoicing, help desk, accounting, and more.

## What is Officetree used for?

[Help Desk](https://www.capterra.com/help-desk-software/)[Live Chat](https://www.capterra.com/live-chat-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

85%

Neutral

0%

Negative

15%

Starting price

$11.99

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Officetree?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://officetree.com&name=Officetree)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Officetree

4.3 (20)

VS.

[4.3 (684)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting Price

$11.99

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (20)

Ease Of Use

4.2 (610)

Value For Money

4.4 (18)

Value For Money

4.0 (517)

Customer Service

4.3 (20)

Customer Service

4.0 (549)

## Officetree alternatives

[4.2 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

[4.4 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/157279/Dynamics-365/)

Highest Rated

[Karanext](https://www.capterra.com/p/274864/Karanext/)

[4.8 (4)](https://www.capterra.com/p/274864/Karanext/#reviews)

Starting price

$3.85

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/274864/Karanext/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.7 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Mobile Access

4.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Customizable Branding

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Accounts Receivable

5.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Track outstanding invoices and the money owed from clients

Canned Responses

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Shortcuts for inputting frequently used messages

Email Management

4.3 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

Officetree 35 features

Track money owed to a company's creditors/suppliers

Track outstanding invoices and the money owed from clients

System alerts about the need to escalate an issue or request

Compare and match accounting/financial records with corresponding bank statements

Create, manage, and send invoices or bills to customers

Shortcuts for inputting frequently used messages

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Generate reports to assess the financial performance of an organization

Centralized accounting record which tracks all financial transactions

Track interaction history by documenting conversations for contacts

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Templated responses for responding quickly to recurring support requests

Access software remotely via mobile devices

Clients can submit payments via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Create, send, and view electronic invoices

Accept, record, and reconcile financial transactions

Engage in direct, instant messaging with consumers

Automated process of charging customers at regular intervals for repeated access or use of a product or service

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Set and monitor service level agreements to ensure timely response and resolution

Create, manage and track all task activities and progression

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Track, manage, or resolve user requests and IT incidents/issues

Get Advice

We can help you find the software with the features you need.

Features

4.3 (20)

4.3

Based on 20 reviews

## Pricing

Value for money

4.4 (18)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/191795/Officetree/pricing/)

Economy

$11.99

Per User,Per Month

It includes:

-   Accounting App Integration
-   "Contact Us" Widget
-   Invoice App Integration
-   Knowledge Base
-   Opportunities
-   Sales Case System
-   Save Common Messages
-   Send Emails
-   Unlimited Customers
-   Your Logo

Standard

$24.99

Per User,Per Month

It includes:

-   Accounting App Integration
-   Collision Prevention
-   "Contact Us" Widget
-   Invoice App Integration
-   Knowledge Base
-   Opportunities
-   Role-Based User Permissions
-   Sales Case System
-   Save Common Messages
-   Send Emails
-   Unlimited Customers
-   Your Logo

Pro

$39.99

Per User,Per Month

It includes:

-   Accounting App Integration
-   Brand as Your Own
-   Collision Prevention
-   "Contact Us" Widget
-   Invoice App Integration
-   Knowledge Base
-   Open Cases by Email
-   Opportunities
-   Restrict Access by Location
-   Role-Based User Permissions
-   Sales Case System
-   Save Common Messages
-   Send Emails
-   Unlimited Customers
-   Your Logo

Value for money

4.4 (18)

4.4

Based on 18 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.3 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (20)

4.3

Based on 20 reviews

## User reviews

Overall rating

4.3

Based on 20 reviews

Filter by rating

5(15)

4(2)

3(0)

2(0)

1(3)

Mentioned topic

Sorted by most recent

KO

Kat O.

Owner

Furniture

### "Signed Up One Day - Username Not Available The Next"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 28, 2022

TERRIBLE. Access to my account is non-existent and they are not fixing it in a timely manner.

Pros

I haven't had a chance to try it out. I signed up for a business phone number, provided my bank card, and have not been able to sign in since.

Cons

I have had a ticket into them for over 24 hours, and time is money in business! They keep telling me to reset my password and to try different browsers. I am getting the run around. They acknowledge I have an account, but they are not FIXING my access to my account.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 19, 2022

Dear BeachDecorStuff.com: We're sorry to hear you could not remember your password but there was nothing to "fix" and your issue was unrelated to our delivery of a great, instantly-working phone number and our prompt service, thereafter. We actually replied in your ticket within just 20 minutes. (Other providers can take 1-2 days to reply to tickets.) We showed you how to reset your password. We even reset it for you. Perhaps you missed some of our email replies. Please check your email junk folder. We even refunded you in full per your request, without delay. Nothing was wrong so we're surprised by your 1 star review which seems to be rather unfair of BeachDecorStuff.com. We provided a great phone service, offered immediate customer support and even refunded you in full. Others love our fast, 7 days / week support but we're sorry it was not right for you or that perhaps you missed our responses.

GS

Greg S.

GM

Marketing and Advertising

### "Great product! Great value!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2022

Pros

Extremely easy to configure. The team has been very pleased with Officetree. Great product, especial for the price!

Cons

I don't have any complaints right now. Would recommend!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YC

Yolanda C.

CEO

E-Learning

### "Easy set up, Phone available right away"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 24, 2022

great

Pros

Easy use, call forwarding works great when out of the office.

Cons

payment upfront for whole year.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KH

Kristen H.

business owner/operator

Consumer Services

### "Easy and efficient, great customer support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 31, 2021

I found that I have to listen to all messages and options when calling for support and to make sure and check my spam folder so I can be sure to see a response, they are timely if one knows where to look.

Pros

It was relatively easy to set up my account and have it functional within the first day. I signed up for digital business phone routing. I liked that I could pick out a local working number and have it routed to my personal cell phone and see who was calling.

Cons

The only thing that would make this better is visual text message routed to my phone in case someone wasn't comfortable leaving a voicemail.

Reasons for choosing Officetree

Ease of use, trial, customizable options

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Janice B.

Self-Employed

Financial Services

### "Very good inexpensive software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2021

Overall, my experience with Officetree as been very positive.

Pros

I love the fact that it is so easy to use this software and that it is very inexpensive. I also appreciate how fast I am contacted back by a representative when I email them with an issue.

Cons

So far, I have had nothing that I dislike about the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Javier J.

Owner

Sports

### "First time user will recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 13, 2021

Great experience from day one set up with easy cost efficient great service

Pros

Simple and easy to navigate simple to set up

Cons

I have no negative comments to share as of now

Reasons for choosing Officetree

Like what I read and heard from day one

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OA

Ofori A.

Owner

Transportation/Trucking/Railroad

### "Very helpful and "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2021

Pros

Incoming call feature with pre recorded message

Cons

I like the service I receive I don’t have anything bad to say about it

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CO

Candice O.

President

Design

### "Great Customer Service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 27, 2021

Excellent

Pros

Affordable, easy to use, great customer service.

Cons

Everything was great, exactly what we needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Michael B.

Owner

Facilities Services

### "They Are Great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 24, 2021

Pros

The Voice Messages and the call forwarding

Cons

nothing. It's been a great experience. Would recommend to anyone

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Shakita B.

Manager, Operations

Biotechnology

### "Great, Affordable Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2021

Pros

The ability to customize call routing rules.

Cons

I do not have any recommendations for approval at this time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/191795/Officetree/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)