# BuildDesk CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BuildDesk CRM Software - reviews, pricing plans, popular comparisons to other Real Estate CRM products and more. Source: https://www.capterra.com/p/191821/BuildDesk-CRM --- # BuildDesk CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BuildDesk CRM ## What is BuildDesk CRM? Builddesk helps real estate agents, consultants to organize, track & sell with ease. Manage call log reports, lead insights, site visit reminders, and followups. We help Real Estate developers and brokers to accelerate sales closures, manage their pipelines, and track ROI accurately using our platform with the help of deeply integrated conversational analytical solutions resulting in our clients making more sales and having the capacity to grow their business in a calm and organized way ## What is BuildDesk CRM used for? [Real Estate CRM](https://www.capterra.com/real-estate-crm-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $18 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BuildDesk CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://cravingcodetech.com&name=BuildDesk CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BuildDesk CRM 5.0 (1) VS. [4.8 (352)](https://www.capterra.com/p/77189/The-Magazine-Manager/reviews/) Starting Price $18 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (352) Value For Money 5.0 (1) Value For Money 4.7 (270) Customer Service 5.0 (1) Customer Service 4.8 (325) ## BuildDesk CRM alternatives [4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (1,738)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about BuildDesk CRM Overview ### What company size and specific industries is BuildDesk CRM built for? BuildDesk CRM is designed for real estate businesses, specifically real estate agents, real estate consultants, real estate builders, and real estate brokers. The vendor description does not specify company size, so the product appears aimed at professionals and firms operating in the real estate sector. Features and Usability ### What are the key features of BuildDesk CRM? BuildDesk CRM offers contact management, lead management, pipeline management, and client/property matching for real estate workflows. It also includes activity dashboards, interaction tracking, task management, reminders, and workflow management, plus reporting/analytics, document management, email marketing, campaign management, and data import/export. Integrations ### Which third-party tools and platforms does BuildDesk CRM integrate with? BuildDesk CRM integrates with Wati for messaging and customer communication. The catalog lists Wati as its third-party integration, giving BuildDesk CRM a direct connection to a dedicated WhatsApp-based platform. Getting Started and Support ### What training and onboarding options does BuildDesk CRM offer? BuildDesk CRM provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions offer guided remote sessions, and documentation gives written material for self-paced reference and feature lookup. Getting Started and Support ### What customer support options does BuildDesk CRM offer? BuildDesk CRM offers email/help desk support and chat support. Those are the listed support channels for the product. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Client/Property Matching Match clients or tenants with suitable properties based on their specific requirements, preferences and budget Commission Management Tracking, calculating, and paying commissions and earnings to employees Contact Management Manage, organize, and store contact information BuildDesk CRM 23 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Match clients or tenants with suitable properties based on their specific requirements, preferences and budget Tracking, calculating, and paying commissions and earnings to employees Manage, organize, and store contact information Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Store, manage, and track all electronic documents in a centralized location Create and send email blasts/campaigns For realtors, real estate investors, property managers, and other real estate professionals. Track interaction history by documenting conversations for contacts Store information about leads or contacts and track, manage and nurture them throughout the sales process Access software remotely via mobile devices Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Define, track, and/or automate sales activities and sales processes Group leads or contacts based on their specific characteristics Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $18.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Wati](https://www.capterra.com/p/204314/WATI/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PS Pratiksha S. Manager Digital Marketing Real Estate ### "BuildDesk is the real software that streamlines the entire sales process. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2019 Real estate exclusive CRM for real estate what I felt after using it. It has completely set my work on automation by reducing all manual task to followup lead. I am closing more leads now by using the buildDesk CRM. Pros 1\. Automatic lead capture from multiple sources 2. Allows the option to transfer leads between sales executives 3. Complete campaign analysis and allow to run campaigns from CRM itself 4. Cloud IVR, virtual number integration Cons hard to list any cons but their pricing is a bit on higher compared to other CRM but can be afforded. Alternatives considered [Sell.Do](https://www.capterra.com/p/151826/Sell-Do/) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) Reasons for choosing BuildDesk CRM The customization they agreed to do, to meet our requirement and the support which they continue to provide. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.