--- title: "BuildDesk CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BuildDesk CRM Software - reviews, pricing plans, popular comparisons to other Auto Dialer products and more." source_url: "https://www.capterra.com/p/191821/BuildDesk-CRM/" page_type: "product" language: "en" --- # BuildDesk CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BuildDesk CRM ## What is BuildDesk CRM? Builddesk helps real estate agents, consultants to organize, track & sell with ease. Manage call log reports, lead insights, site visit reminders, and followups. We help Real Estate developers and brokers to accelerate sales closures, manage their pipelines, and track ROI accurately using our platform with the help of deeply integrated conversational analytical solutions resulting in our clients making more sales and having the capacity to grow their business in a calm and organized way ## What is BuildDesk CRM used for? [Real Estate CRM](https://www.capterra.com/real-estate-crm-software/)[Auto Dialer](https://www.capterra.com/auto-dialer-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $18 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BuildDesk CRM?[Manage this product listing](https://www.g2.com/products/calley/claim_requests/new?auto=true) ## BuildDesk CRM Overview Updated September 2026 AI summary BuildDesk CRM offers midsize and small businesses a solution for managing real estate client relationships, leads, and property data. Covering contact management, property matching, workflow automation, and reporting, it includes tools for email marketing, segmentation, and activity tracking. BuildDesk CRM supports deployment across web, desktop, and mobile platforms, with additional features like commission tracking and campaign management available. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BuildDesk CRM 5.0 (1) VS. [4.8 (659)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting Price $18 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.9 (912) Value For Money 5.0 (1) Value For Money 4.9 (831) Customer Service 5.0 (1) Customer Service 4.9 (851) ## BuildDesk CRM alternatives [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (226)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about BuildDesk CRM Overview ### What company size and specific industries is BuildDesk CRM built for? BuildDesk CRM is designed for real estate businesses of all sizes, especially agents, consultants, builders, and brokers in the real estate sector. It fits teams that manage property sales, client relationships, and project coordination within residential or commercial real estate operations. Features and Usability ### What are the key features of BuildDesk CRM? BuildDesk CRM offers lead management, contact management, and pipeline management for tracking prospects and deals. It also includes campaign management, email marketing, and segmentation for outreach, plus document management, task management, workflow management, and reporting/analytics for sales activity and performance monitoring. Integrations ### Which third-party tools and platforms does BuildDesk CRM integrate with? BuildDesk CRM integrates with Wati. Getting Started and Support ### What training and onboarding options does BuildDesk CRM offer? BuildDesk CRM provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced learning and feature lookup. Getting Started and Support ### What customer support options does BuildDesk CRM offer? BuildDesk CRM provides email/help desk and chat support. These channels let users ask questions and get assistance through written communication, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,459 Auto Dialer reviews Capterra reviewers point to these as the features buyers care about most when choosing a Real Estate CRM: - **Contact Database** (**60%** of reviewers rated this feature as critical) - **Client Management** (**54%**) - **Customer Database** (**49%**) BuildDesk CRM includes other capabilities that reviewers also rate highly, such as **Contact Management** (**54%**) and **Lead Management** (**54%**). Together, these features help real estate teams keep prospect and client details organized, track opportunities more effectively, and follow up at the right time, helping businesses manage relationships and move deals forward more efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Client/Property Matching Match clients or tenants with suitable properties based on their specific requirements, preferences and budget Commission Management Tracking, calculating, and paying commissions and earnings to employees Contact Management Manage, organize, and store contact information BuildDesk CRM 23 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Client/Property Matching: Match clients or tenants with suitable properties based on their specific requirements, preferences and budget - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Management: Manage, organize, and store contact information - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Marketing: Create and send email blasts/campaigns - For Real Estate: For realtors, real estate investors, property managers, and other real estate professionals. - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Mobile Access: Access software remotely via mobile devices - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Segmentation: Group leads or contacts based on their specific characteristics - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $18.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Wati](https://www.capterra.com/p/204314/WATI/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PS Pratiksha S. Manager Digital Marketing Real Estate ### "BuildDesk is the real software that streamlines the entire sales process. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2019 Real estate exclusive CRM for real estate what I felt after using it. It has completely set my work on automation by reducing all manual task to followup lead. I am closing more leads now by using the buildDesk CRM. Pros 1\. Automatic lead capture from multiple sources 2. Allows the option to transfer leads between sales executives 3. Complete campaign analysis and allow to run campaigns from CRM itself 4. Cloud IVR, virtual number integration Cons hard to list any cons but their pricing is a bit on higher compared to other CRM but can be afforded. Alternatives considered [Sell.Do](https://www.capterra.com/p/151826/Sell-Do/) [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) Reasons for choosing BuildDesk CRM The customization they agreed to do, to meet our requirement and the support which they continue to provide. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.