# ViralSweep Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ViralSweep the right Contest solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/191859/ViralSweep/reviews --- ViralSweep 4.8 (49) [View alternatives](https://www.capterra.com/p/191859/ViralSweep/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ViralSweep Ease of use 4.7 Customer Service 4.8 ## Showing most helpful reviews Showing 1-25 of 49 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stephanie T. Social Marketing Manager Textiles Used the software for: 2+ years ### "Get your questions answered in MINUTES! Best Customer Service EVER!" October 29, 2019 5.0 Aside from everything I've already said ViralSweeps has helped us grow our email list and social channels exponentially! It has allowed us to reward our customers and collaborate with other companies in a fun and easy way. Worth every penny. Pros I love how user-friendly ViralSweeps is. It's easy to navigate and integrate with applications we already use. My favorite part though is they answer my questions soooooo quick! That's actually what made me sign up when I first started using them a couple of years ago. I was comparing platforms and sent ViralSweep and a competitor an email asking questions about their platform and ViralSweep answered me back within minutes. I was able to go back and forth with them for about an hour and by the end, I didn't care to hear back from the other company. This incredible service continues. If I ask a question through "chat" within normal business hours I will have a response almost immediatly (sometimes even after hours!). They are incredible; better and cheaper than Gleam... Cons This is minor... but I wish when requesting to know someone's birthday for a sweepstakes entry you could just request month and year, not the date too. Reason for choosing ViralSweep ViralSweeps was sooooo quick to answer all of my questions/concerns. I was comparing platforms and sent ViralSweep and a competitor an email asking questions about their platform and ViralSweep answered me back within minutes. I was able to go back and forth with them for about an hour and by the end, I didn't care to hear back from the other company. Review Source Kevin M. Co-Founder Media Production Used the software for: 2+ years ### "The featureset is so vast, we use Viralsweep for dozens of applications" September 10, 2019 5.0 It's simply the best for tracking and excluding fraudulent users who typically game promotional giveaways. Pros There isn't a software package out there that lets you quickly create collaborative campaigns as easily as viralsweep. We've been using this software for 2+ years and across 40+ projects. Support is the absolute best. Cons Depending on the campaign type, the overall user interface is a bit rigid, but it's optimized for that campaigns particular goal and it just works. Alternatives considered [Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/) Reason for choosing ViralSweep Flexibility, brand/promotional network, price & payment gateway via stripe features. Switched from [Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/) Fraudulent entries are the biggest issue with promotional giveaways. It's not until you start engaging with your entrants via email that you realize, a good system to ensure your entrant's integrity is a must. Using viralsweep, you'll never have to worry about that problem. Review Source JW James W. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Great product for launching quick sweeps, doesn't seem to work in all cases" September 11, 2019 3.0 Pros I like how easy it is to have a WYSIWYG interface to create a sweepstakes. But this simplicity can also lead to some pitfalls with regard to sweepstakes regulation. It's "too easy" to create a sweepstakes, and that could lead to some employees making mistakes with regard to compliance. Cons The webhooks did not work for us. They are well-tested, so I'm not sure what went wrong. Review Source Jeff P. President Marketing and Advertising Used the software for: 1-2 years ### "When Growth is the Strategy" September 8, 2019 5.0 ViralSweep allows me the opportunity to help my clients grow their subscriber list substantially through different marketing channels. It also drives website traffic to specific pages and helps create engagement. Other benefits I receive from using ViralSweep include ease of use, variety, customizable, works great with WordPress and Facebook, and the service is impeccable -- I have received immediate responses from Giancarlo, who is always kind and willing to help. Pros The thing I like most about ViralSweep --- it generates excellent results. I have tried many others, including Wishpond and Woobox, and ViralSweep stands head and shoulders above those competitors. Cons I wish there were more flexibility in creating a custom landing page with graphics and other copy. I would also like if it created a white-labeled report with the ability to customize pages of the report and add graphics. Reason for choosing ViralSweep Easy of use, functionality, proven results with my very first sweepstakes --- grew my clients' new startup business subscriber list by 3,144%! Switched from [Wishpond](https://www.capterra.com/p/145745/Wishpond/) ViralSweep is just powerful and easy to use for both the user and the entrant. Review Source VR Verified Reviewer Partnership Manager Publishing Used the software for: 1-2 years ### "Robust & Simple" August 26, 2019 5.0 We run weekly giveaways with ViralSweep, and bigger events a few times a year. We've found it to have more options than many other sweeps tools at a better price. Overall, I've run into only very few things that we can't do with it! Pros Lots of options for giveaways and referrals Cons Setup can be a little confusing/long until you get used to it Switched from [Rafflecopter](https://www.capterra.com/p/140296/Rafflecopter/) Better visual styling and more overall flexibility in giveaway entry options Review Source MA Mark A. Digital Marketing Specialist Consumer Goods Used the software for: 1-2 years ### "ViralSweep is Just What We Needed for Contests, Sweepstakes and Giveaways! " September 16, 2019 5.0 ViralSweep is a great software for running contests, submitting entry forms and collecting emails. I love that we're able to export the winning names and emails into an Excel file to send to my Email Specialist for our sends. Also, I really love that rep, with customer support, always responds within 30 mins, which is just fine because I typically plan our contests ahead, leaving time to hash out issues with the ViralSweep team before it launches. Pros My company, sells custom window treatments online, but we also frequently attend home shows around the country to promote our product and upcoming sales. With ViralSweep, I was easily able to set up a simple entry for all of the dates on "tour" and award (1) entrant from each show super easily! Only thing I would recommend to add is a random number generator for winner selection, so users wouldn't be leaving your site to search for one on Google. Cons Not a huge deal but it would be nice to have more theme options without having to upgrade from the starter package. Switched from [Woobox](https://www.capterra.com/p/178937/Woobox/) Pricing and experience is much better than Woobox Review Source KR Kaylah R. Social Media Marketing Specialist Marketing and Advertising Used the software for: Less than 6 months ### "New but very satisfied ViralSweep user" August 27, 2019 5.0 Pros It's very intuitive & easy to use with alot of customizable features and features that I haven't seen in other platforms. It is also aesthetically pleasing and able to be customized to match just about any client's style. Cons There aren't alot of cons that I've experiences so far, but no matter what platform you're using there will always be small things that a client requests that you aren't able to do. With ViralSweep, the only things like this that I've noticed so far are controlling the size of the text in the extra content block on the entry form, and adding an underline to certain parts of text in the rules agreement and newsletter agreement lines. Switched from [Social Marketing Suite](https://www.capterra.com/p/140293/Contests-Sweepstakes/) The cost of ViralSweep was much less and it had more features and a better aesthetic Review Source NL Naomi L. Online Manager Retail Used the software for: 1-2 years ### "Great program, easy to use." August 26, 2019 5.0 So far it has been a great experience, customer service is very quick and helpful. I will continue to use Viralsweep for all our contests. Pros Easy to set up and use, love the option of getting bonus points for whatever we like (really like that we can ask questions and receive answers). Cons We use this in-store as well.... and it was complicated to allow the stores to sign-up the customers themselves as it was always the same IP address. Switched from [ShortStack](https://www.capterra.com/p/154791/ShortStack/) The referral points bonus and the simplicity of setup. Review Source Leif E. Director of Marketing & Analytics Marketing and Advertising Used the software for: 2+ years ### "Great, simple option for contests and sweepstakes" August 26, 2019 4.0 Overall we love this platform and recommend it constantly. They provide great support when we need help. Pros Viralsweep makes it really easy to launch and manage a sweepstakes. They've got great built-in features for increasing entries by enabling users to earn more chances to win by referring friends. We use it a lot to increase social following for our clients by allowing people to earn more entries by following on Facebook, Instagram, Twitter, etc. As a marketer I love they that have Facebook pixel, Google Analytics, and other tracking technology implemented so I can see what advertising I'm running is driving results. Cons While the simplicity of setup is great most of the time, I do wish there was some more advanced options for customizing more intricate campaigns. I would love to be able to create full screen immersive campaigns with things like "what kind of X are you" type quizzes. Also, would love to be able to customize a subdomain and short link. Review Source Abid S. Manager Operations Banking Used the software for: 1-2 years ### "Best App for Digital Marketing Promotions" February 15, 2022 5.0 I am using viralsweep to grow my email list and for referral programs from last 1 year and it provides me excellent results in growth of my online business. With the help of viralsweep now i am able to reward my customers in a very easy way which boost my sales and subscriber list. Pros Viralsweep is a cloud based software helping millions of inviduals to grow their small and large scale businesses. They are also offering free trial version for checking and better understanding of the product before the purchase. Some of its amazing features includes web forms, skill contests, award management, fraud detection and multi channel marketing. The online help is another best thing about viralsweep because whenever you need support you can chat online with the support team. Cons Viralsweep has all the best features and i will be more delighted if the user interface gets little easier and company add some more features and tools. Review Source DV Djohara V. Marketing Health, Wellness and Fitness Used the software for: 1-2 years ### "Awesome platform for contests and UGC" September 10, 2019 4.0 Fantastic and fast customer service, intuitive platform Pros The sweepstakes functionalities and analytics Cons The influencer functionality is disappointing Reason for choosing ViralSweep Functionalities and partner brands that I know well had success with it Review Source OV Orvelin V. Head of Audience Development Media Production Used the software for: 2+ years ### "Best contest giveaway app!!" August 27, 2019 5.0 I've used it in the past while employed with another company. I recommended my current employer to also use it. We've gotten great results so far. Pros The ease of use and connectivity to other platforms, especially Mailchimp. Cons I can't say that I dislike much. Everything is intuitive. The things I dislike are things that I know you cannot control, such as getting a bonus entry for liking a Facebook page or Instagram account. Reason for choosing ViralSweep The connectivity to third party apps and the price is right. Review Source sM steve M. owner Retail Used the software for: Less than 6 months ### "Great program!" November 1, 2019 5.0 Pros Is exactly what we were looking for when we needed a contest program that we could afford and could tailor to our needs. There support during setup was great! Cons Would like options for awarding loyalty points or credits towards future purchases on our website. That would be a great option Review Source JB Jason B. Creative Director Apparel & Fashion Used the software for: 1-2 years ### "Excellent way to engage with your customers" September 10, 2019 5.0 So far the experience has been flawless. I would definitely recommend. Pros The automation and features of Viral Sweep allow us to host giveaways and sweepstakes of all sizes to engage with our customers and prospects. Cons The embeddable features could be a little simpler for those without coding experience. (Still fairly easy) Review Source CS Cassidy S. Digital Communications Manager Food Production Used the software for: 6-12 months ### "Makes giveaways and contests a breeze" September 3, 2019 5.0 We use ViralSweep for a giveaway or contest at least once a month. I love how flexible it is and how easy it is to implement on a site or on social. Pros I love how easy this is to set up and implement. There are so many choices for types of entries and content. Cons Sometimes the choices can be a bit overwhelming. Review Source cM casi M. Social Media Coordinator, Retail, Wholesale, Corporate Manager Retail Used the software for: Less than 6 months ### "The Best Software we've used " September 3, 2019 5.0 Pros Love using ViralSweep - super simple and easy to navigate - I love how the interfacing looks when all is said and done. Clean professional presentation! Love that you can add point for IG follows / FB, Reviews etc. Cons A LOT to look at the first time you're running a sweep but once you've done it once its easy to navigate. Review Source MV Michiel V. Head of Growth Retail Used the software for: Less than 6 months ### "Great for promotions" September 4, 2019 5.0 We're using it to run promotions and collect email addresses in the process Pros Great tool to run promotions on our platforms Cons Takes a bit of time to set up some times, it can be quite complex Reason for choosing ViralSweep n/a Review Source JL John L. Associate Director of Marketing Marketing and Advertising Used the software for: 2+ years ### "Best bang for your buck" August 26, 2019 5.0 Significant cost savings from previous provider. Support/onboarding from executive has been great. Great integrations and willingness from VS to add more integrations. Pros Ease of use Unlimited monthly sweeps Integrations (specifically tracking Leads through FB pixel) Customer support Sales tracking Great analytics Cons Standalone URLs aren't "pretty" When exporting photos, it's hard to match up with individual users - would be cool if the file name was the persons email address or some other identifier Reason for choosing ViralSweep N/A Switched from [Social Marketing Suite](https://www.capterra.com/p/140293/Contests-Sweepstakes/) Cost savings + better integrations Review Source VR Verified Reviewer Web Updates Manager Retail Used the software for: 1-2 years ### "Most user friendly giveaway platform!" August 27, 2019 5.0 Pros Things I found easiest to use about this software are the templates for so many different promotion types, integration of existing software from email to analytics & how easy it was to customize it. The customer support is also very responsive & helpful! Cons Some of the options we would like to further customize our promotions aren't built into this software. It would be nice to be able to have more leeway in how certain options appear. Review Source AF Arthur F. owner Internet Used the software for: 2+ years ### "The only sweeps software we use" August 26, 2019 5.0 Excellent overall experience. The team at VS is super responsive to any needs. Pros The ease of use and functionality/stability of VS is so important to use. We run sweepstakes constantly and not having to recreate complex marketing programs each time is important to us. Cons Comparatively, the price is a little high as we have tested and used others in the past but the price isn't high enough that I would be willing to switch, Reason for choosing ViralSweep The ability to customize our giveaways. Review Source MB Marissa B. Partner Marketing Manager E-Learning Used the software for: 2+ years ### "Great Tool to Gain Followers and Content " August 26, 2019 4.0 I am able to host a giveaway and meet several KPIs: follower, email, content and engagement growth. I used Viral Sweep at my previous company as well. Pros \-Ease of use: the platform is pretty straightforward and easy for any team to understand, set up and implement -Great value: for the variety of goals available, Viral Sweep has been great. -Customizable- I like that the product is customizable and can be integrated onto our website Cons \-Missing functions: I have had to "hack" some of the plugins to achieve some of the goals I wanted because the functions were not available like "follow us on instagram" I would just change the text to say that so they thought they has to follow to get an additional entry but really I had no way to track it. Its ok though, I still see value. Reason for choosing ViralSweep I did not use or look for another product. Review Source Kurt S. Owner Media Production Used the software for: 1-2 years ### "Great product" August 26, 2019 5.0 Pros I’ve been using viralsweep for a year now and have had many success sweepstakes as a result. Cons The software works as it should - no problems yet Review Source VR Verified Reviewer Director of Social Media Sports Used the software for: 1-2 years ### "Review" October 24, 2019 5.0 Pros Love the different options for installing the sweepstakes. Love the ability to track facebook comments for specific amounts of time. This is especially useful for our users guessing scores to sporting events up until the start of the game. I love the ability to customize the layout and look of the sweepstakes. Cons Aspect ratios of the images for sweepstakes are locked into a specific ratio. If I upload an image that doesn't meet the exact dimensions it stretches or warps the image. Review Source JK Jeff K. Online Community Manager Retail Used the software for: 2+ years ### "ViralSweeps Simply works" September 3, 2019 4.0 Pros It's reliable, the service if there is an issue is quick, and it does the things we need to launch our sweeps Cons to be honest I have no major cons to list for ViralSweep Review Source CK Carlisle K. Owner Apparel & Fashion Used the software for: Less than 6 months ### "First Impressions" August 26, 2019 5.0 I have doubled my email subscriber list in a month. I do not know the value of the additional emails collected but I tried to give away a product that my shoppers would like therefore they are potential shoppers. As I do more of these I am sure I will better know the long term benefits and can comment again. Pros I really like the integration flexibility with social media and other applications especially Klayvio. I have collected over 1000 new subscribers to my newsletter in a month doing a single giveaway which is something I wish to repeat monthly. The set up is easy and it's easy to manage. I will be doing our first drawing on the 1st of September and it's literally a click of a button. Cons I think there are a few things that I would like to see upgraded. I think that the basic package should have Facebook Pixel and Google Analytics integration as a Standard. Those are basic basic things that would definitely provide value. The jump in price to get those two things (which is all I would want) is just too steep. I also think the page layout for the image files is weird. It would be better to have a single column with the image at top or bottom then a smaller picture and a right column that extends off-page just bad overall graphic design ( I am a designer so just giving my opinion. ) Finally, One thing I didn't understand is in my analytics reports I am seeing a ton of traffic driven by ViralSweep? How is this happening? Do you promote the contest or is it because of a redirect that I am seeing it? It would be nice to see or know what that is. Review Source Similar Products Featured ## Related categories [Contest](https://www.capterra.com/contest-software/)[Lead Generation](https://www.capterra.com/lead-generation-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.