# Tray Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Tray Software - reviews, pricing plans, popular comparisons to other Android Kiosk products and more. Source: https://www.capterra.com/p/191861/TRAY --- # Tray Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on January 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Tray ## What is Tray? TRAY is the first and only INDEPENDENT cloud-native point of sale solution. Our innovative and unique platform enables multi-site and enterprise brands to run a modern Android-based POS on legacy hardware. We've successfully deployed hundreds of table service and casual dining locations without replacing a single POS terminal giving new life to existing equipment. In addition, TRAY has no requirement to switch processors and has a full and open API for robust integrations. ## What is Tray used for? [Android Kiosk](https://www.capterra.com/android-kiosk-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $89 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tray?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://tray.com&name=Tray) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tray 3.2 (6) VS. [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting Price $89 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (6) Ease Of Use 4.2 (242) Value For Money 4.0 (6) Value For Money 4.2 (218) Customer Service 3.2 (6) Customer Service 4.1 (227) ## Tray alternatives [3.8 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars Highest Rated [4.8 (16)](https://www.capterra.com/p/2314/PrISM/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Barcode/Ticket Scanning 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Customer Accounts 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes Loyalty Program 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Mobile Access 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Online Ordering 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Tracks and processes online orders Payment Processing 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Tray 50 features System alerts about the need to escalate an issue or request Application programming interface that allows for integration with other systems/databases Scan barcodes to ensure accurate pricing and label tracking Provides user and content restrictions during web browsing Record customer information, purchase history, and other notes Add customized logos and colors to align with company branding Design, modify, and organize how content is displayed on a system interface Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Manage order deliveries until they are received by the customers Digital displays use technologies such as LCD, LED, projection and e-paper Electronic signing method that validates the authenticity and integrity of a digital document Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Digitally sign online documents Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Serves restaurants Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. Manage and support multiple locations Ability of websites, web applications, or mobile applications to function without an active internet connection Tracks and processes online orders Print tickets, receipts, and other information on location Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Integrates with point of sale (POS) systems Design, communicate, and distribute incentives to perform a specific action Notifications that are delivered to users as soon as an event occurs Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event For retailers Reports specific to sales analysis for trends and strategies Check-in and out via a mobile device or kiosk Generate separate bills for various meals and combos within a complete order Distribute a bill into multiple payers according to the proportion suggested by the payers Assign waitstaff and coordinate the table services Set up connections to third-party platforms to improve business processes Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant Interactivity between software and users by touching areas on the screen of display devices Track and interpret metrics on the usage of company resources On-screen keyboard that can be used without the need for physical keys/keyboard Control and manage access to wireless networks Get Advice We can help you find the software with the features you need. Features 3.5 (6) 3.5 Based on 6 reviews ## Pricing Value for money 4.0 (6) Basic $89.00 Per Feature,Per Month Value for money 4.0 (6) 4.0 Based on 6 reviews ## Integrations [ Displai](https://www.capterra.com/p/183003/Displai/)[ Marketman](https://www.capterra.com/p/136439/Marketman-Restaurant-Inventory/)[ Skillsoft](https://www.capterra.com/p/291/Skillsoft/)[ Recurly](https://www.capterra.com/p/122700/Recurly-Subscription-Billing/)[ Altametrics](https://www.capterra.com/p/16156/eRestaurant/)[ Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[ Olo](https://www.capterra.com/p/191606/Olo/)[ Ordermark](https://www.capterra.com/p/206561/Ordermark/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.2 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.2 (6) 3.2 Based on 6 reviews ## User reviews Overall rating 3.2 Based on 6 reviews Filter by rating 5(1) 4(3) 3(0) 2(0) 1(2) Mentioned topic Sorted by most recent KR Kim R. SEO Food & Beverages ### "Tray, backend and frontend" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2024 Not only do I believe tray is a scam I know it is Pros I love how much it is suggested to facilitate towards the purpose of integration and collaboration within all the community groups Cons There is nothing worse the being fickle minded Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Marcio W. Administrador Furniture ### "Ótima plataforma de e-commerce, porém com sistema de pagamentos defasado." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 May 8, 2023 É boa, mas assim que possível irei migrar para outra plataforma. Pros A Tray tem uma grande gama de integrações com marketplaces. Sistema de kits muito bom de trabalhar e configurar, porém ainda não exporta para todos os marketplaces. Cons Sistema de pagamento com poucas opções disponíveis, basicamente você fica refém da Vindi. Cache da loja é péssimo, com facilidade leva mais de 2 horas para atualizar. Configuração não é tão simples, precisa já ter um pouco de conhecimento em sistemas. Cobrança de percentual nas vendas em marketplaces. Alternatives considered [Nuvemshop](https://www.capterra.com/p/202514/Nuvemshop/) [Loja Integrada](https://www.capterra.com/p/206941/Loja-Integrada/) Reasons for choosing Tray À época, a Tray se mostrou mais interessante e com mais funcionalidades. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Larissa Gabrielle G. COO Marketing and Advertising ### "Pra começar um e-commerce é a melhor ferramenta" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2023 Pros Integrações, relatórios de venda, usabilidade da ferramenta Cons O que eu menos gosto é o tempo de 12 meses que os relatórios podem pegar dados, então se eu quero analisar um ano comparado com outro não dá pq a soma fica em 24 meses e a exportação demora muuuuuitoIntegração com GA4 tbm não está funcionando direito e demorou muito Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jonathan D. Owner Entertainment ### "Putting the POS in POS. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 1, 2022 As likely one of the longest Tray user they have ever had – I thought writing a review on our experience with them from 2018 – 2022 would be pertinent. Originally the idea of self-ordering kiosks seemed awesome, and it had some perks. We chose to deploy 24 self ordering kiosks at our location all powered by CAT 6 Poe. This is the only reason we stayed with them as long as we did. There was significant investment into the technology solution – which since has been replaced by QR ordering (thank god). Tray by far has been the worst company I have ever dealt with from a customer and technical support stand point. I have a google drive folder dedicated to videos I would send Tray on the various technical issues we experienced through the years. Many still issues now, or ignored, or not even responded to. In fact at one point I believe they didn’t have any form of technical support for approximately 6 months – no one to call or email – literally no one. Rumored this was when they about went out of business, which I think has been a few times. I have literally never found another company that is as unprofessional, lacking of support of any nature and as catastrophically bad at “business” as Tray. It is impressive how poorly they operate. This probably leads to why most companies that I know that adopted them early (like us) left that sinking ship far before we did. Pros Not much was to be liked. The customer facing kiosk UI was OK - when working. Cons Honestly about everything. This is the worst technology orientated company I have ever worked with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MT Michael T. Owner Recreational Facilities and Services ### "Inability to Troubleshoot" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 16, 2021 Terrible. Closes a Trouble Ticket without checking with facility that problem is solved. Chronic issues. Pros It can have a KDS printer… bought, installed, troubleshooted. Cons Unstable topology. KDS printer works selectively. After a dozen times Boomtown Support and Tray software have no ability to resolve issue Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing Tray Self serve kiosk functionality… that relies heavily on a functional KDS printer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JJ Jaylynn J. GM Entertainment ### "Finally, a POS and kiosk that can deliver..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2020 I had a great experience, everyone on their team is easy to work with and really nice. Their support is 24/7 which is perfect for our business. Pros The best thing about TRAY is how easy it is to use and train people on. It helps manage all of our events and our sales. Cons Deployment can take about 30 days, but once it is up and running, it is super easy to make changes. Alternatives considered [Party Center Software](https://www.capterra.com/p/112513/Party-Center-Software/) [Clover](https://www.capterra.com/p/226864/Clover/) [CenterEdge Advantage](https://www.capterra.com/p/114604/CenterEdge-Advantage/) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) [ROLLER](https://www.capterra.com/p/164715/ROLLER/) Reasons for choosing Tray I have used other systems in the past and this one is just simply better/easier. It is nice being able to have so many customization options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)