# PaymentCloud Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PaymentCloud Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more. Source: https://www.capterra.com/p/191870/Payment-Cloud --- # PaymentCloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PaymentCloud ## What is PaymentCloud? PaymentCloud provides payment processing solutions for ecommerce, MOTO, and in-person swipe businesses. By housing 40+ dedicated account managers, you get a real person every time you call. Specialized training helps us get you set up with the right support and tools to grow your business. Free cost comparison. Seamless setup. Chargeback and fraud prevention. Hundreds of integrations. Low risk and hard to place industries accepted. ## What is PaymentCloud used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Mobile Credit Card Processing](https://www.capterra.com/mobile-credit-card-processing-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PaymentCloud?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://paymentcloudinc.com/&name=PaymentCloud) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PaymentCloud 4.7 (18) VS. [4.2 (2,035)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $0.01 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (18) Ease Of Use 4.0 (1,991) Value For Money 4.6 (17) Value For Money 3.9 (1,581) Customer Service 4.8 (18) Customer Service 3.8 (1,685) ## PaymentCloud alternatives [4.1 (127)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [3.8 (33)](https://www.capterra.com/p/149107/Virtual-Terminal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars Highest Rated [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,685)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83891/Shopify/) [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [4.5 (1,042)](https://www.capterra.com/p/225601/WooCommerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/225601/WooCommerce/) [View all alternatives](https://www.capterra.com/p/191870/Payment-Cloud/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Electronic Payments 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Third-Party Integrations 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases CRM 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system PaymentCloud 41 features Integrate with a third-party accounting system Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track and manage adherence to policies for any service, product, process, or supplier Near-field communication method to share data and process contactless payments Financial system that helps create and manage physical/digital credit cards and track transaction activities Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Accept and process cryptocurrency transactions such as Bitcoin A collection of customer information such as contact details, demographics, previous interactions, etc. Protect sensitive data for digital privacy Accept and process credit/debit card transactions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Digitally sign online documents Identify and prevent suspicious activity Transactions that typically involve face-to-face interactions between the payer and the payee Access software remotely via mobile devices Hardware device connected to smartphones for processing payments Clients can submit payments via mobile devices Manage and handle various international currencies Accept and process online payment transactions Integration with payment gateways to facilitate online transactions Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Accept and process customer payments for products or services using hardware and software Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Automated process of charging customers at regular intervals for repeated access or use of a product or service Access work applications remotely, for when working away from the office and/or traveling Accept and track repeat orders Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track and facilitate returns of products sold Checkout of online store Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.7 (18) 4.7 Based on 18 reviews ## Pricing Value for money 4.6 (17) Basic $0.01 Value for money 4.6 (17) 4.6 Based on 17 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Weebly](https://www.capterra.com/p/246168/Weebly/)[ Odoo](https://www.capterra.com/p/135618/Odoo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (18) 4.8 Based on 18 reviews ## User reviews Overall rating 4.7 Based on 18 reviews Filter by rating 5(15) 4(2) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent JL Jenna L. Studio Manager Health, Wellness and Fitness ### "Look around no more! This is the software for you!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2024 10/10 experience! I could not have asked for a better introduction into the world of ecommerce and client management than PaymentCloud. Not only has it helped me feel more confident in my abilities to manage business, but it has been integral in the growth of the business. Pros Honestly, everything...the features, the reporting ability, the ease of use to give and receive payments, the customer support, the third party integration. My business has experienced exceptional growth in the past year, and I know this would not have been possible without reliable payment processing solutions that Payment Cloud offered to us. Also, I GREATLY appreciate the lower processing fees (especially now being with a software that seems to be taking a hefty amount from us). Cons I do not have any negative experience to report! Corporate switched us to a different software, and I cannot stress how much I miss PaymentCloud! I took all of its features and support for granted. I make sure to recommend it to everyone venturing into ecommerce and look forward to integrating it into my business again when I start my own :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FG Francesca G. ICT Director Information Technology and Services ### "Smooth Services, Very Effective and Convenient " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2024 PaymentCloud has made all our electronic as well as online payments very convenient, we do not have to move to a bank to make a payment while our data security is also guaranteed. Pros The initial account set up and implementation is quite easy, it has made our electronic and online payments very fast convenient. Cons I still have not encountered any obstacles with this tool Switched from [authorize.net](https://www.capterra.com/p/221412/authorizenet/) [PayPal](https://www.capterra.com/p/207944/PayPal/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. David R. Director Retail ### "Avoid like the plague!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 20, 2021 Put my business back months. Terrible. This is my first ever online review. I had to post this to let other people know to AVOID this company. They wasted 4 months of my time with promises they couldn't deliver. I'm based in the UK, with a US LLC and I sell supplements, all of which are considered high risk which I understand and I've had issues with merchant processers before because of it, but usually they give me a no straight out of the gate as to avoid wasting everyone's time. Ohhhh no no no, not PaymentCloud, they waited 4 months to tell me. The intial application was successful and took 6 weeks to get onboarded, during this time I had to continuely chase up as their customer service is nothing short of woeful but I know these things take time so i was patient. At week 6, I was given the green light by the acquirer bank, all that needed to be done was implement the merchant API into my websites. I use Shopify(Yes, the $1bn T/O eCoommerce Platform) and Clickfunnels(The Largest Funnel Platform Globally.) I had told PC multiple times that I use these platforms and even their \[SENSITIVE CONTENT\] told me that 'We integrate with Clickfunnels' Well... After 10 weeks of terrible communication, and me asking for updates on a weekly basis I was told that they DO NOT integrate with 2 of the largest platforms out there. Find someone else to do this for you, Payment Cloud are incapable. Pros Their senior staff seemed like decent guys when they knew they had screwed up. Cons Awful service Broken promises Poor communication Lack of responsibility Inability to integrate into Shopify and Clickfunnels Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Brandon C. CEO Publishing ### "6 Months of Grief...EASED BY PAYMENTCLOUD'S \[SENSITIVE CONTENT HIDDEN\] - Senior Account Manager " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2020 \[SENSITIVE CONTENT HIDDEN\] from Paymentcloud gave me that peace of mind when I needed it most, as a ceo of a company my life can be very, very busy with meetings and other office work, sometimes its hard to find the time, especially when you're operating at a low level still, to do the extra leg work to get things done with the more technical aspects of running a business that's mostly online with today's day and age. (especially for me) Pros The customer service is OUTSTANDING, I honestly FELT like their rep \[SENSITIVE CONTENT HIDDEN\] CARED! I saved his direct line on my personal phone and must have called him almost every. single. day. (or at least it felt like it) for a good 2 months. He helped save my business! Cons Nothing comes to mind, I am by no standards an actual user of this software, my rep had my back and took care of most of everything for me! THAT is service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DK David K. President Construction ### "PaymentCloud Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 February 28, 2020 N/a Pros Very good so far A lot of time to work with it yet Cons Not sure about it yet we haven’t had a lot of time to work with it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP DeMontrion P. Pharmacist Health, Wellness and Fitness ### "Ease of use and implementation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2020 PaymentCloud processes my "High-Risk" merchant account. As an online pharmacy there are many state and federal laws that must be followed to process claims. I was provided with great literature on best-practices, and I feel the checklist is thorough, yet reasonable. Highly recommend Pros Software implementation is seamless with paymentcloud. Senior Account Manager \[SENSITIVE CONTENT HIDDEN\] is prompt and orderly. She'll advise the best avenue to take to get your merchant account approved. Cons As a visual learner I feel that videos on how to use may be helpful (They may exist, I just never saw). Nevertheless, once up and running the software is intuitive enough to not need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZC Zach C. Sales Coordinator / Actor Fine Art ### "payments made easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 18, 2020 super easy to be honest Pros it's ease of access, makes any business super easy to work with Cons I do feel like intro support could be a little better. I guess you would call that onboarding? Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reasons for choosing PaymentCloud i like trying different products Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EM Eduardo M. CEO Health, Wellness and Fitness ### "EMena" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 18, 2020 PaymentCloud gave my business an opportunity to grow. Throughout this software more people can purchase through our website. Pros It is secure. I like all the process for admission, this for me says that the software is secure. Cons I've been using it for a short time, therefore until now there is nothing I dislike. Reasons for choosing PaymentCloud Worked with my online platform and had a good recommendation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Jovan G. Entrepreneur Automotive ### "Easy! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2020 Receiving payment! Pros They got my account set up easy, and quick! Also very transparent with everything Cons It’s hard too say right now I have yet too find one just yet! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Nephteria M. CEO Retail ### "Pure Awesomeness " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2020 My rep has been excellent since day one. He is very hands on and informative. He has answered all of my repetitive questions and I got me up and going after two days. \[SENSITIVE CONTENT HIDDEN\] is awesome! Pros Very easy set up. Smooth transaction process Fees are low! Cons Nothing everything is great. I have no complaints Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/191870/Payment-Cloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)