--- title: "WebinarNinja Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WebinarNinja Software - reviews, pricing plans, popular comparisons to other Webinar products and more." source_url: "https://www.capterra.com/p/191881/WebinarNinja/" page_type: "product" language: "en" --- # WebinarNinja Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) WebinarNinja ## What is WebinarNinja? WebinarNinja is an all-in-one webinar platform, part of the ProProfs suite of products, built to be delightfully easy to use. It helps businesses, marketers, consultants, and coaches host live, automated, series, and hybrid webinars without any technical hassle. With built-in landing pages, automated email sequences, and real-time engagement tools like chat, polls, and Q&A, it takes care of everything from registration to follow-up in one place. Attendees join right from their browser with no downloads needed, and hosts get instant replays, detailed analytics, and integrations with popular email and CRM tools to keep everything connected. Whether the goal is capturing new leads, closing more sales, or delivering better training and courses, WebinarNinja gives teams a simple, reliable way to turn webinars into real business results. It's trusted by 30,000+ businesses worldwide, with 3 million+ webinars delivered and 10 million+ leads captured to date. ## What is WebinarNinja used for? [Webinar](https://www.capterra.com/webinar-software/) Top alternative Featured Overall rating Based on 203 user reviews Reviews sentiment Positive 82% Neutral 7% Negative 10% Starting price $99 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WebinarNinja?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://webinarninja.com/&name=WebinarNinja) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WebinarNinja 4.2 (203) VS. [4.5 (20)](https://www.capterra.com/p/10017522/Cvent-Webinar/reviews/) Starting Price $99 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (203) Ease Of Use 4.8 (6,053) Value For Money 4.3 (188) Value For Money 4.1 (4,094) Customer Service 4.3 (185) Customer Service 4.5 (3,841) ## WebinarNinja alternatives [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) [4.6 (6,053)](https://www.capterra.com/p/157062/Zoom-Video-Webinar/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Highest Rated [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,641)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,102)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) [4.4 (11,531)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163332/GoToMeeting/) [View all alternatives](https://www.capterra.com/p/191881/WebinarNinja/alternatives/) ## FAQs about WebinarNinja Overview ### What problems does WebinarNinja solve? WebinarNinja solves the hassle of launching webinars quickly, managing attendee emails manually, and paying enterprise-level prices for basic webinar workflows. Coaches, educators, marketers, and small business teams use it to run live, automated, hybrid, or paid sessions, reuse recordings, track attendance, and engage leads without complex setup. Answer based on 136 reviews Overview ### Which roles and teams benefit most from WebinarNinja? WebinarNinja is most used by business owners, founders, and executives who run webinars to generate leads, sell offers, and engage audiences without complex setup. Coaches, teachers, consultants, and marketing teams benefit from hosting training, client education, product demos, and promotional events while streamlining registration, presentation delivery, and follow-up. Answer based on 203 reviews Overview ### What company size and industries is WebinarNinja built for? WebinarNinja is built primarily for small businesses, which make up 97% of reviewers, especially in Marketing and Advertising at 16%. It also serves marketers, consultants, and coaches in Health, Wellness and Fitness at 12% and E-Learning at 11%, with limited midsize adoption at 3%, mainly for running webinars. Answer based on 203 reviews Features and Usability ### What are the key features of WebinarNinja? WebinarNinja offers core webinar tools like live, automated, hybrid, series, and on-demand webinars, plus registration pages, customizable email reminders, and automatic replays. Differentiating features include polls, Q&A management, co-host support, screen sharing, and integrations with CRM, payment, and email marketing platforms. Answer based on 148 reviews Pricing ### How much does it cost and what fees or limitations are included? WebinarNinja starts free for up to 10 live attendees, with Pro at $99/month and Business at 199/month. A free trial is available. Reviewers often call it affordable versus competitors, but some flag a steep pricing jump, monthly-fee concerns for occasional use, and one reported trial billing dispute. Answer based on 33 reviews Integrations ### Which third-party tools and platforms does WebinarNinja integrate with? WebinarNinja integrates with Google Sheets through Zapier for attendee data, and connects to email marketing platforms including Mailchimp, ActiveCampaign, AWeber, Constant Contact, and GetResponse. It also supports Keap, Kit, and Drip, covering webinar registration, follow-up, and contact management workflows. Answer based on 10 reviews Getting Started and Support ### How easy is it to onboard and train a team on WebinarNinja? WebinarNinja is fairly quick to onboard for presenters and nontechnical users, with live online sessions, webinars, videos, and documentation available for training. Reviewers often describe the interface as intuitive for basic setup, while admins and first-time users may need more practice and support to learn integrations, settings, and less intuitive features. Answer based on 30 reviews Getting Started and Support ### What customer support options does WebinarNinja offer, and how do users rate the experience? WebinarNinja offers email/help desk, FAQ/forum, a knowledge base, 24/7 live representatives, and chat. Users often describe support as responsive, helpful, and quick to follow up, especially for setup questions. Some reviewers, however, report vague answers, slower replies during outages, and unresolved billing or technical issues. Answer based on 89 reviews Webinars ### How well does WebinarNinja handle different webinar types? WebinarNinja supports live, automated, series, and hybrid webinars, which makes it a practical fit for marketers, coaches, and small business teams. Many users like the simple setup, reminders, and replay options, though some report limits with evergreen scheduling, browser compatibility, mobile performance, and occasional stability issues during live events. Answer based on 148 reviews ## Features AI summary Based on 7,242 Webinar reviews Capterra data shows that buyers of webinar software rank the following features as their top priorities: - **Meeting Management** (**55%** of reviewers rated this feature as critical) - **Screen Sharing** (**52%**) - **Video Conferencing** (**56%**) WebinarNinja supports **Screen Sharing** and **Video Conferencing**, giving teams the tools to present content clearly and host live sessions with direct audience interaction. However, it does not offer **Meeting Management**. Instead, it provides **Presentation Streaming** (**52%**), **Mobile Access** (**41%**), and **Live Chat** (**39%**), which can help businesses deliver webinars across devices, keep attendees involved during sessions, and share information in real time, allowing teams to run more accessible and interactive online events. Screen Sharing 3.3 (8) 25.00% of 8 reviewers that rated this feature as important or highly important Digitally share screen view with others Presentation Streaming 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Mobile Access 3.5 (8) 25.00% of 8 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Live Chat 3.8 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Ability to chat online in real time Alerts/Notifications 3.4 (8) 12.50% of 8 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Event Management 4.0 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings WebinarNinja 27 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) - Calendar Management: Track and manage schedules and meetings via an integrated calendar - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Email Reminders: Reminders sent via email - Event Management: Schedule and manage the logistics of activities and other gatherings - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Multi hosts: Allow multiple participants to present/co-host. - On-Demand Webinars: Allow users to schedule a webinar with registration and record the webinar automatically in the cloud. - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Q&A Management: Allow users to collaborate and ask questions regarding folders and/or documents within the system - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screen Sharing: Digitally share screen view with others - Social Promotion: Market event via social media tools - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video - Video Streaming: Allows users to view videos without downloading media files - Video Support: Supports various video file formats --- Features 4.0 (203) 4.0 Based on 203 reviews ## Pricing Value for money 4.3 (188) Free Trial [View pricing plan details](https://www.capterra.com/p/191881/WebinarNinja/pricing/) Free $0.00 It includes: - 1 Guest Presenter - Email Notifications - Live Webinars - Unlimited Webinars - Up to 10 Registrants Per Webinar - Up to 20 Min Per Webinar Pro $99.00 Other,Per Month It includes: - Automated Webinars - Email Notifications - Email Notifications & Broadcasts - Live Webinars - Paid Webinars With No Fees - Unlimited Email Broadcasts - Unlimited Landing Pages & Forms - Unlimited Registrants Per Webinar - Unlimited Webinars Business $199.00 Other,Per Month It includes: - Automated Webinars - Email Notifications - Email Notifications & Broadcasts - Hybrid Webinars - Live Webinars - Paid Webinars With No Fees - Priority Support - Series Webinars - Unlimited Email Broadcasts - Unlimited Landing Pages & Forms - Unlimited Registrants Per Webinar - Unlimited Webinars Value for money 4.3 (188) 4.3 Based on 188 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Keap](https://www.capterra.com/p/76390/Infusionsoft/)[ GetResponse](https://www.capterra.com/p/153948/GetResponse/)[ AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)[ Kit](https://www.capterra.com/p/175000/ConvertKit/) ## Support, customer service and training options Customer Service 4.3 (185) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (185) 4.3 Based on 185 reviews ## User reviews Overall rating 4.2 Based on 203 reviews Filter by rating 5(113) 4(54) 3(15) 2(6) 1(15) Mentioned topic Sorted by most recent CM Clement M. Production Officer Media Production ### "A flexible and effective webinar software " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 28, 2026 I have had an awesome experience with WebinarNinja as a production officer in a media production industry. The software has made possible for us to organise virtual events and conferences and record sessions. Pros We use WebinarNinja as our online webinar solution. The software allows us to engage with our audiences in different parts of the world friction free. It allows live streaming, screen sharing and real-time social media broadcasting. What I like most about WebinarNinja is its ease of use. The software does not require any form of training to implement. It's pricing is also affordable to small and medium businesses and organisations. Cons I am a long time user of the software and honestly speaking, the product is flawless. Customer support services are always ready to help. I have nothing against the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CH Claudia H. Brand Strategist Management Consulting ### "Nie wieder!" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 31, 2025 Ich habe das Unternehmen als unprofessionell und wenig kundenfreundlich empfunden. Die Krönung war, dass sie über den Jahreswechsel einfach meinen Zugang entfernt haben. Der Support antwortet entweder zögerlich oder gar nicht. Sie haben meinen Lifetime-Account auf kostenfrei heruntergestuft, ohne mich zu informieren. Jetzt bekomme ich keine Antwort mehr. Pros Ich habe keine gefunden. Ein absoluter Fehlkauf. Cons 1\. Schlechter Service insbesondere während der Übernahme 2. Zugang einfach entfernt, obwohl ich einen Lifetime-Account hatte 3. Automatisierte Webinare sind immer wieder verschwunden. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 15, 2025 We understand your frustration, and we truly apologize for the disruption caused by the change in ownership and the discontinuation of the lifetime deal. We know this wasn't what you signed up for, and it's understandable that you feel let down. The original company honored the lifetime deal throughout its ownership until it ceased operations. When we acquired WebinarNinja, we acquired the platform but not the previous company's obligations, including the lifetime deal. Continuing the deal indefinitely wasn't financially sustainable for us as a new business. However, we did our best to soften the impact by providing many months of free service and a significantly discounted upgrade option, which most lifetime deal users accepted. We value your feedback and are committed to providing a great platform and excellent service to all our users. If you'd like to discuss this further, please don't hesitate to contact us at support@proprofs.com. CS cl S. ceo Alternative Medicine ### "THE MOST UNPROFESSIONAL AND SCAMMING PLATORM" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 21, 2024 AWFUL experience, they scammed me and debited my account Pros the worst experience, they are scammers. Cons THEY DEBITED MY ACCOUNT WHEN I NEVER USED IT. EXTREMELY UNPROFESSIONAL - SCAM Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) because webinar ninja is absolutely awful Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OA Om A. Engineer Railroad Manufacture ### "A great platform for interactive training sessions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2024 WebinarNinja has been an excellent platform for delivering training sessions. It’s actually perfect for busy trainers like me. The interactive features like polls, Q&A, and chat have made my training sessions more engaging for participants. The platform's stability ensures that sessions run smoothly without technical glitches, which is crucial for maintaining a professional atmosphere during training. Pros The interactive tools are fantastic. Being able to engage with participants through polls and live chat makes the training more dynamic and keeps everyone involved. Cons I am still discovering more about this tool so nothing to not like about yet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Sr SEO Executive Marketing and Advertising ### "Multipurpose Webinar Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 24, 2024 Pros What really stands out to me about WebinarNinja is its versatility. The ability to host different types of webinars – live, automated, series, and hybrid – gives me the flexibility I need to match any event format I dream up. Plus, the integrated email system simplifies my life by keeping attendees informed and engaged, all from one platform. It's like having my own webinar command center. Cons If there's one area I'd nudge for improvement, it's the customization options for landing pages. They're good, but having a bit more creative control to make my pages pop would be the cherry on top. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR John R. Owner E-Learning ### "WebinarNinja - A software that strives to consistently improve and get better - worth checking out." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 29, 2023 I recommend giving it a try. It is well built and will surprise you. The owners are wonderful, genuine people and they have done a lot to bring the software where it is for you today. Pros I've used it for several years. It was buggy initially, but they fixed that (web-based vs software based, like Zoom, there's always the chance for the participant to have an outdated browser). But they do a good job and I love how simple and easy it is to have it. Cons Early in its days it was buggy and people had issues using it (I've used it for several years). They've come A LONG way and those kinks are gone. The great thing is that this lets you get quality webinar software at an affordable rate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 4, 2023 Hi John! Thank you for your review! We appreciate you sticking with us over the years as we work hard to make the software great for people just like you! Glad to know you appreciate the simplicity and ease-of-use, we understand that as a busy business owner running a business, this is key! Thanks again, Nicole Baldinu Co-founder WebinarNinja JC Jared C. Marketing Specialist Machinery ### "It has unique details to have a better webinar experience." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2023 We have been using WebinarNinja to run highly successful webinars for our clients, it is a low cost but very beneficial product to keep clients informed, our clients are happy that we provide timely and accurate information. The setup is very easy to do, we all quickly adapted to this software and improved lead capture. Pros I really like the features that WebinarNinja has, since it makes it easy for the interaction in the webinars to be professional and we have every detail covered when we want to cover an important point in the webinars, it is very easy to configure. It has a very attentive technical support team and is very committed to solving our doubts, communication is stable, the image is not distorted, it is an ideal software for my work area. Cons I don't really have any complaints or issues that have persisted for long periods of time as the support team always works on time and tries to resolve issues quickly. Switched from [WebinarJam](https://www.capterra.com/p/165878/Webinar-Jam/) [GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) [EasyWebinar](https://www.capterra.com/p/163102/EasyWebinar/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 27, 2023 Thanks for sharing your experience Jared! Really pleased to here that the support team has always been helpful to you and that you've gotten lots of value from the app! Awesome to hear that your lead capture has improved too - good stuff! JK Justin K. Freelancer Marketing and Advertising ### "Stealing money from users" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 20, 2023 Terrible, dishonest and disgusting customer service. Pros Stole 100$ from me. Avoid this company.WebinarNinja is stealing money from people who sign up to their free trial. I signed up to the free trial. They intentionally do not send you emails letting you know when your free trial comes to an end in the hopes that you'll forget to cancel.Then, when you reach out to them, they tell you that you need to cancel your membership before refunding. I cancelled, then they refused to provide a refund stating that according to their terms and conditions, they cannot refund.This is a complete scam. I notified them about my refund request 21 minutes after seeing I got charged. They can see in my account that I didn't use their tool. They're using the lazy excuse that they are "unable" to issue a refund, despite any provider being able to log into their payment gateway like Stripe and issue a refund. They're absolutely lying and stealing and it's pathetic.I can understand that some users sign up for a month, use the tool for 29 days and get lots of value from it, then claim a refund. That's not right and I wouldn't expect a refund in that situation either, but I emailed them 21 minutes after being charged for the month and never used their tool.They now won't respond to my emails either.I have screenshots of all evidence and claims in this statement and am willing to provide them upon request.Avoid WebinarNinja - absolutely dishonest and unprofessional company that's stealing money from people. Cons They're stealing money from their users by duping them into free trials that auto charge you and then don't refund if you forgot to cancel by citing fake, lazy, and unprofessional reasons for why they can't refund you just so they can keep and steal your money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 22, 2023 Hi Justin, This is the second trial you've had with us, you were issued a refund in 2019 when you signed up for a trial then with a different email. - We send a reminder to everyone on trial 2 days before the trial is up to let them know trial is ending. - We respond to every message in support. - We offer a service with it's own costs to operate. Hence we charge a subscription fee to that service - how that is "stealing?" There is no locked-in fee, people can cancel at anytime, just like Netflix. - People can cancel inside their account without even contacting support. The free trial works as expected, as advertised - full use of the plan for free for 14 days. From one small business to another, calling a business a scam and saying that we are "stealing" can be very harmful, especially when the accusations are not truthful. I'm sorry that you were not able to find our app of use the second time around. Nicole Baldinu co-founder & COO WebinarNinja CW Curtis Wayne P. Marketing Coordinator Marketing and Advertising ### "Not worth the time, and definitely not worth the money they take from you (and won't give back)" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 27, 2023 Pros When I cancelled my subscription FINALLY and they closed my account. Cons I tried the platform out with a free trial (it only took me a day to realize it didn't meet my company's needs). I went in and canceled the account, but the wording on the cancellation page is so that it SEEMS like you've canceled "once your current billing cycle comes to an end, you'll no longer have access to your account data..." but they require you give a reason why for cancellation (though it's not clearly stated). When I realized they charged me, I contacted them immediately and kindly asked for a refund, to which I was met with a firm "no." When I explained, they said, sorry, no refunds. They didn't care to work with me, to see I hadn't used the software. They just refused. Not worth the time or money to mess with (what I've seen from other reviewers) scammy auto-renewal practices.Stay away! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Craige H. Owner Management Consulting ### "Decent all in one solution for service providers" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 24, 2022 Decent application, would use again and does the job especially if your audience is small but you want a quality experience Pros Decent free trial and lower cost option to start. You can grow with the platform's pricing as your audience grows. Cons despite they don't charge extra fees, the steep jump in pricing can be discouraging for small businesses on a budget. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) [GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Reasons for choosing WebinarNinja A more integrated and complete solution that doesn't require extra app downloads and is simplier to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/191881/WebinarNinja/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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