--- title: "WebinarNinja Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is WebinarNinja the right Webinar solution for you? Explore 203 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/191881/WebinarNinja/reviews/" page_type: "reviews" language: "en" --- WebinarNinja 4.2 (203) [View alternatives](https://www.capterra.com/p/191881/WebinarNinja/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of WebinarNinja Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews CM Clement M Production OfficerMedia Production, 11 - 50 employeesUsed the software for: More than 2 years. “It's pricing is also affordable to small and medium businesses and organisations.“ April 28, 2026 cs cl s ceoAlternative Medicine, Self-employedUsed the software for: I used a free trial. “AWFUL experience, they scammed me and debited my account“ December 21, 2024 Mandeep Singh S Sr SEO ExecutiveMarketing and Advertising, 201 - 500 employeesUsed the software for: 1-2 years. “The ability to host different types of webinars – live, automated, series, and hybrid – gives me the flexibility I need to match any event format I dream up. Plus, the integrated email system simplifies my life by keeping attendees informed and engaged, all from one platform.“ April 24, 2024 Craige H OwnerManagement Consulting, 2 - 10 employeesUsed the software for: Less than 6 months. “despite they don't charge extra fees, the steep jump in pricing can be discouraging for small businesses on a budget.“ December 24, 2022 JC Jared C Marketing SpecialistMachinery, 10,001+ employeesUsed the software for: More than 2 years. “I really like the features that WebinarNinja has, since it makes it easy for the interaction in the webinars to be professional and we have every detail covered when we want to cover an important point in the webinars, it is very easy to configure.“ August 26, 2023 MR Matt R FounderMusic, 2 - 10 employeesUsed the software for: More than 2 years. “While the interface and functionality are definitely lacking, the real coup de grace for this webinar software is that they are constantly losing your replays. And since the post-webinar email sequences are based on the correct processing of a replay, these emails never actually go out, costing you potentially $1,000s in sales.“ January 30, 2021 OA Om A EngineerRailroad Manufacture, 51 - 200 employeesUsed the software for: Less than 6 months. “It’s actually perfect for busy trainers like me.“ August 8, 2024 AS Andrew S FounderFinancial Services, 2 - 10 employeesUsed the software for: 1-2 years. “They kept trying to 'sell' me into a marketing/sales funnel when I was trying to claim my refund thinking I was the issue.“ August 8, 2021 ## Showing most helpful reviews Showing 1-25 of 203 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Paul L. Chairman Management Consulting Used the software for: 2+ years ### "Tech that has stood the test of time" October 27, 2021 5.0 I've been with WebinarNinja for more than six years (May 2015) and have tried many platforms before and since. This product has stood the test of time and keeps getting better. The company engagement with their client base is exceptional and has always been that way. Coupled with a tech solution that works and it is a wining formula Pros The many different formats of automated, live and hybrid webinars provides a perfect toolbox for hosting and delivering content to people at different stages of your flywheel. Cons There is already a lot of integration, nonetheless (and I'm being pedantic) I'd like to see more integration options... yes I know that's why there are things like Zapier but then I would like to see the functionality provided through that connector expanded. Switched from [EverWebinar](https://www.capterra.com/p/217575/EverWebinar/)[Vimeo Livestream](https://www.capterra.com/p/175546/https-livestream-com/)[WebinarJam](https://www.capterra.com/p/165878/Webinar-Jam/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) As said I've been with WebinrNinja since 2015. The initial switch was from GoToWebinar which felt outdated and clunky. Being a bit of a tech addict I have ventured out and tried different things over time and keep coming back to WebinarNinja Review Source Response from WebinarNinja November 1, 2021 Hi Paul, Thank you so much for this wonderful review! This inspires us and keeps us motivated to continue improving the app. We're not stopping anytime soon. :) Wish you all the best! - CJ Maratas Head of Customer Support Leigh S. Principle E-Learning Used the software for: 1-2 years ### "There are so many things I like about WN, but ultimately, I don't think I can use it." September 26, 2019 4.0 Overall, I had a good experience with the interface and those who work at WN. Good customer service goes a long long way, so I won't just walk away. I got my WN account through an AppSumo deal and it's for life, so I will most definitely try it again and see what happens as they continue to develop and update it. But for now, I'm going to try other options. Pros The support is excellent. Really responsive and they go out of their way to answer questions, help with updates and anything you need. Even when I've asked about features they don't yet have, they listen and take it seriously for potentially adding to the functionality. I also love that all pre and post webinar e-mails are set and ready to go. No extra work on my part. And the integrations work well and seamlessly. Cons It's a bit clunky to use and the audio and video pop in and out. It seems to be a glitch that appears differently for different users and admin. The signup page templates aren't as robust as I need them to be. I want to add a checkbox for my GDPR sign up, but right now I can't. There is GDPR option requiring users to check a few boxes. I think this probably turns users away. Which is fine if they're in the EU. But most of my clients are in the US and don't need that level of approval. I contacted WN about adding GDPR optional by webinar and they said they'd discuss it with the development team. I appreciated their response, but all these issues mean I won't be able to use WN for all my webinars and so I'm lookinig for another option.. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[WebinarJam](https://www.capterra.com/p/165878/Webinar-Jam/)[Restream](https://www.capterra.com/p/184117/Restream/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[ClickMeeting](https://www.capterra.com/p/157063/ClickMeeting/) Reason for choosing WebinarNinja Price for one. And it had the functionality I needed. (GDPR happened after I chose it.) At the time, I wasn't doing as many webinars as I am now, so the issues I had weren't as much of a problem. Review Source cS cl S. ceo Alternative Medicine Used the software for: I used a free trial ### "THE MOST UNPROFESSIONAL AND SCAMMING PLATORM" December 21, 2024 1.0 AWFUL experience, they scammed me and debited my account Pros the worst experience, they are scammers. Cons THEY DEBITED MY ACCOUNT WHEN I NEVER USED IT. EXTREMELY UNPROFESSIONAL - SCAM Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) because webinar ninja is absolutely awful Review Source CM Clement M. Production Officer Media Production Used the software for: 2+ years ### "A flexible and effective webinar software " April 28, 2026 4.0 I have had an awesome experience with WebinarNinja as a production officer in a media production industry. The software has made possible for us to organise virtual events and conferences and record sessions. Pros We use WebinarNinja as our online webinar solution. The software allows us to engage with our audiences in different parts of the world friction free. It allows live streaming, screen sharing and real-time social media broadcasting. What I like most about WebinarNinja is its ease of use. The software does not require any form of training to implement. It's pricing is also affordable to small and medium businesses and organisations. Cons I am a long time user of the software and honestly speaking, the product is flawless. Customer support services are always ready to help. I have nothing against the software. Review Source Michelle G. CEO Marketing and Advertising Used the software for: 6-12 months ### "Great price for an easy to use webinar software with customizable emails" January 21, 2021 5.0 Always a great experience. My students like the platform for learning - both live webinars and recorded. Accessing the replays is easy. Customer service is very helpful and responds quickly. I never feel like a "number." Plus the \[SENSITIVE CONTENT HIDDEN\] of Webinar Ninja teaches regular classes on how to succeed with webinars. So you feel a bit like you know him because he's teaching you, live, how to use his software. Fun experience! Pros I like that I can customize all the follow-up emails (directly within Webinar Ninja) after someone signs up for a webinar. I find it an easy software to use and it had features that compare to more expensive software, for a reasonable price. Cons The only thing I'd change is to allow an image in the "Offer" section below the webinar video. Right now they offer a button and plenty of space for texts and links. But when I'm selling my online course at the end of a webinar, I think an image of the course would go a long way towards sales. I've heard this is coming, though! Alternatives considered [EasyWebinar](https://www.capterra.com/p/163102/EasyWebinar/) Reason for choosing WebinarNinja Webinar Ninja was a better price for almost the exact same features. I felt it had everything I needed and more, to host professional webinars for my businesses, for less $$. Review Source Response from WebinarNinja January 27, 2021 Hi Michelle! So thrilled to read your review. I'm delighted to let you know that the feature you're after has been released! - along with 40+ others to make your webinars even more engaging and exciting for your attendees. Enjoy. :) Thanks again! Rick R. Owner Information Services Used the software for: 2+ years ### "Best Value For Our Webinar Needs" March 30, 2020 5.0 Overall I'm extremely pleased with WebinarNinja. They offer all of the services and features my business needs at an affordable price. Pros My business has used WebinarNinja for a little over two years now. I've tried just about all options for doing webinars and WebinarNinja is the only one that supports all or our needs. One of the biggest things we needed was the ability to play video over a webinar and WebinarNinja handles that like a champ. Cons Sometimes navigation inside the backend is a little confusing but they have an extensive knowledge base that has lots of step by step on how to do most all things. Alternatives considered [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Reason for choosing WebinarNinja The price, the features, the ease of use. Switched from [GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Doesn't support all of the features we needed, ie no video over the broadcast and webinar automation. Plus the price for GoToWebinar is way out of our budget. Review Source Leland B. Owner/Operator Civil Engineering Used the software for: 2+ years ### "I've been involved with webinar software for almost a decade and WebinarNinja is growing up!" October 1, 2019 4.0 I love what the team has put together and their customer service is bar none. Representative is always out teaching others how to use the system, which is definitely a plus for the rookies. I just haven't had the time to use it much since my purchase of the lifetime package when WebinarNinja was first announced in beta! I'll be using this software for years to come! Can't wait to see what else they add as features in the future! Pros \- Presents Very Professionally with great follow-up features - Ability to do LIVE, Evergreen or Hybrid webinars - Ease of Use Cons \- Could use a few more integrations - Duplicating the Webinar didn't duplicate the offers attached to the webinar (is this fixed?) - Had some glitchy live streaming issues between desktop sharing and camera (fixed?) Alternatives considered [WebinarJam](https://www.capterra.com/p/165878/Webinar-Jam/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[AnyMeeting](https://www.capterra.com/p/118310/AnyMeeting/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Reason for choosing WebinarNinja Lifetime account for one price of course :) Thanks! Review Source Darren W. Company Director Marketing and Advertising Used the software for: 6-12 months ### "Great Introductory Webinar Software with Friendly Help" August 28, 2019 4.0 This was the first time I had created and hosted global webinars with a host in another country. The help and guides to get started and get the most out of the software was really helpful as was the customer service who offered to jump on a call to assist or review a test webinar for quality purposes. I did manage to launch a global webinar but seriously under estimated the amount of work needed. I wanted to do more but need to allow a lot more time to plan them out. Pros Customer service is fantastic and there's loads of help and support guides to get started easily. Cons There were a couple of times the sound was tricky to manage using a USB microphone on a Mac as it cut the sound out. The internet connection seemed to affect the delay and sound quality randomly which made it difficult to setup a webinar. I had to manually connect to my router even though have fast speed internet wifi. I think what might help users in the future is some indicators to let the user know if wifi signal is weak or explaining how to connect equipment such as mics. Alternatives considered [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)[EasyWebinar](https://www.capterra.com/p/163102/EasyWebinar/) Reason for choosing WebinarNinja Also looked at ON24. I chose GoToWebinar because of the knowledge, price, customer service, features and ease of use to get started. Review Source Craige H. Owner Management Consulting Used the software for: Less than 6 months ### "Decent all in one solution for service providers" December 24, 2022 5.0 Decent application, would use again and does the job especially if your audience is small but you want a quality experience Pros Decent free trial and lower cost option to start. You can grow with the platform's pricing as your audience grows. Cons despite they don't charge extra fees, the steep jump in pricing can be discouraging for small businesses on a budget. Alternatives considered [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Reason for choosing WebinarNinja A more integrated and complete solution that doesn't require extra app downloads and is simplier to use Review Source NaveenKumar N. Performance Test Lead Information Technology and Services Used the software for: 2+ years ### "Best tool to promote you and your expertise" September 26, 2019 5.0 I want to connect with my website visitors to educate them in software QA concepts. Webinar Ninja helped me to schedule the demos, walk through, and webinars. Pros Quick setup, easy to learn, intuitive user interface, multi-platform compatibility, and affordable pricing. Cons You must install the add-on to work on the web app, in few instances it may terminate abruptly your browser instances. Before scheduling the actual sessions, try to perform a dry run. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/) Reason for choosing WebinarNinja Mainly the pricing which is affordable and they have excellent support with road map. Review Source MG Marina G. CEO E-Learning Used the software for: Less than 6 months ### "WebinarNinja - Schedule your first webinar in less than 5 minutes" September 16, 2020 5.0 WebinarNinja allowed us to get our webinars off the ground quickly. They have fantastic customer support - responsive, and they follow up to make sure that your issue has been resolved. We're planning to use WebinarNinja for a long time. Pros WebinarNinja gets you started with webinars quickly. They have all the email sequences created. All you need to do is set the webinar information, and you're good to go. Then, as you have time, you can customize all the emails, registration page, and thank you page. The best part of this software is the initial set-up time is less than 5 minutes. Cons I'm having trouble thinking of what I like least about this software. They've designed it so that you can use your webinars as a marketing tool. Alternatives considered [WebinarJam](https://www.capterra.com/p/165878/Webinar-Jam/) Reason for choosing WebinarNinja WebinarNinja was recommended by businesses we trust. Switched from [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) WebinarNinja has all the pre and post webinar emails ready for you. The time to first webinar is short. Review Source JC Jared C. Marketing Specialist Machinery Used the software for: 2+ years ### "It has unique details to have a better webinar experience." August 26, 2023 5.0 We have been using WebinarNinja to run highly successful webinars for our clients, it is a low cost but very beneficial product to keep clients informed, our clients are happy that we provide timely and accurate information. The setup is very easy to do, we all quickly adapted to this software and improved lead capture. Pros I really like the features that WebinarNinja has, since it makes it easy for the interaction in the webinars to be professional and we have every detail covered when we want to cover an important point in the webinars, it is very easy to configure. It has a very attentive technical support team and is very committed to solving our doubts, communication is stable, the image is not distorted, it is an ideal software for my work area. Cons I don't really have any complaints or issues that have persisted for long periods of time as the support team always works on time and tries to resolve issues quickly. Review Source Response from WebinarNinja September 27, 2023 Thanks for sharing your experience Jared! Really pleased to here that the support team has always been helpful to you and that you've gotten lots of value from the app! Awesome to hear that your lead capture has improved too - good stuff! SA Shilan A. Owner and CEO Mental Health Care Used the software for: 6-12 months ### "Horrible costumer support, disastrous bugs " November 30, 2020 2.0 I have had the most horrible customer support experience with Webinarninja. They answer all sweet and nice but many times with no solution, asking to wait while they check better. But the worst was my last webinar. I had an upcoming webinar for 1700 subscriptions, I upgraded my plan to the max, 1000 viewers, many hours before the webinar. But when the webinar started and people started to complain I realised that, there was a bug and I was not upgraded. I asked for emergency help in the chat, took them 30 min to answer and were not able to help. Trying to save the webinar, I changed my plan many, my credit card got charged but the system did not work. I finished the webinar with 300 viewers and 700 angry ones that were not able to enter the webinar. I asked for an explanation and my money back in the chat. With a conversation that took more than a month, with different people, all asking the same questions over and over, without checking what has happened till they took over. The explanation was the same as well, such as "you can't have more people than your subscription" "you should upgrade to have more capacity". After 14 days the "manager" started talking to me which was even worse than the rest, she repeated all that the others said. Never accepted to do a refund of course. She offered me 1 free month while the previous person had offered me 2 months, and I hadn't accepted. Pros The software is user friendly and it's easy to learn. Cons There are some crucial bugs in the software. - As the presenter, if you try to enter the studio 1 second after the time of the scheduled webinar, or something goes wrong with the internet and you have to enter the software again, the system blocks you out, while the viewers can still enter. So, you simply can't present, can't talk to people saying that you can't enter even, and you cant make a new webinar link while the time of the current webinar is not finished. - Issues and bugs with uploading cover image. - Issues with statistical analysis. Not all my webinars show the numbers. - changing plan of the subscription might get blocked somehow, and you need help to resolve it. Review Source Response from WebinarNinja December 8, 2020 Hello Shilan! I wanted to jump in here and say that I'm really sorry you didn't have the best experience. As the co-founder I only want you to have the best possible experience on our platform. I looked into the concerns you mention and there are a few inconsistencies. A host can enter after the webinar start time and they will not be blocked out. You can also upgrade and downgrade plans with no issues. It's fantastic that you got so many registrants! As you know, statistically not every single registrant will show up live, but I also saw from the backend that there were well over 300 people who were able to access your webinar. I do apologize for the temporary issue with uploading the cover image, that was resolved. Again, I was really sorry to read how frustrated you were. You being able to achieve your goal is our number 1 priority at WebinarNinja. We take all feedback to heart and work hard to make fixes when needed. Thank you for leaving us feedback. -Nicole CMC Caroline M. C. CEO Real Estate Used the software for: Less than 6 months ### "Over Promised and Under Delivered!" September 26, 2020 1.0 The issues I have experienced have STUMPED the tech developers? really? this has taken 3 days to try to figure out? Oh, and by the way, they have a NO REFUND POLICY. Yup! As I said, Over Promised and Under Delivered on EVERY level. No resolution and No refund. What a way to run a company. Stay away. Pros I was looking for an all in one webinar platform for my business. I had done my research and was happy to move forward with the yearly purchase price of $468.00 on September 4th, 2020. I paid immediately and in full to get access to the templates and bonuses and offers, so I waived the trial period. What a mistake. I have had nothing but unresolved issues for the last 3 weeks. Cons My first LIVE webinar was set. Let's start with the link to the webinar-for many folks it did not work and they received an error message. I was told it was THEIR browser and to have them try the link in an incognito window-it worked, but how many people did I lost to that? During multiple LIVE tests which were private-the camera, microphone or screen crapped out one by one or not at all on different tests. I was told in the CHAT-no phone number only a CHAT or BOT.....It was my internet...This had NEVER HAPPENED. Yeah, right. After multiple tests with a tech person on the test to see the issues-the screen went dark. They'll work on it. The day of the LIVE webinar, I asked a tech (the chat window took 4 minutes to load each time I went in from the number of times and issues I had try to address). The worst that could happen-DID. I was LIVE and within 2 minutes my camera crapped out. My microphone was not working and the screen went blank. BLANK>the tech asked me to restart the webinar-so after apologizing I did. The same issues continued throughout the 48 minutes. THIS WAS A COMPLETE TECHNICAL DISASTER. The replay was there in all of it malfunctioning glory. Everyone apologized. This has never happened. Yeah right. It has taken more than 48 hours and chats to find out that all of the background noise, microphone and screen issues MAY be due to "packet issues and bit rate loss"-WHAT? they have to reach out to another developer to see if they can fix it. This is day 3. Review Source AA Allura A. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Webinar Ninja allows even tech challenged me to create webinars" October 16, 2019 5.0 I created an internet show with this. The software helped me wrap it up in a neat package, making access to it easy for my viewers. Since then I've done a few live webinars. It let me upload slides and have a chat window. Any shortfall in my experience, I put down to my own tech challenges, but the software and the team help me get past those to make it look like I know what I'm doing with it! Pros That I was able to actually get it done and come out with a product that worked! The customer service team helped me so much when I got started a few years ago and they are always there for me. With your help I learned to upload videos, do a live webinar and use the chat feature. I've been able to keep track of who attends my events's, etc. The software walks you through the process and it's easy to follow. I haven't used it for a while, but I know that when I get back to it soon that I'll be able to pick up where I left off. Cons When I started, it was all a puzzle. The instructions were clear, but I still got confused. The confusion was not Webinar Ninja's fault, but customer service happily helped me figure out what I needed to do. I didn't particularly like that my viewers had to sign in a couple of times, but that may have already been worked out. Review Source Response from WebinarNinja December 12, 2019 Hi Allura! Thank you so much for your review! Our team is thrilled to hear your feedback. Especially the support team as they really do pride themselves being the best at what they do! Love having you as a member! Thank you and keep rocking! Nicole Baldinu COO & Co-Founder Steve H. Founder & President Marketing and Advertising Used the software for: 6-12 months ### "It's "stupid simple" to use!" September 18, 2019 4.0 We use W/N for two things: 1. To present free webinars; these are a key component of our marketing program, allowing us to build awareness for our firm, position us as subject matter experts and generate sales leads. 2. To present paid online workshops; events that take place over a 3-week period, with participants logging in intermittently W/N has been great for both! Pros Setting up and getting going could truly not be any easier or any faster. They've made it really easy. Cons There are two issues, though neither are really big problems: 1. When doing a paid online event, it would be nice to have different ticket pricing levels (e.g. early bird discounts, etc.). 2. A webinar has to be viewed and listened to through a participants computer/phone. Every once in a while, someone will want to "call in" and that option does not exist. Reason for choosing WebinarNinja It had a very favorable price point... but mostly because it is just so simple and easy to use. Review Source MR Matt R. Founder Music Used the software for: 2+ years ### "Webinar Ninja: The Webinar Software that Costs You Money" January 30, 2021 1.0 If I didn't purchase this software on a one-time purchase sale, I would have switched WAY faster. Please, spend just a little more and find an alternative to this dysfunctional and unhelpful webinar software. Pros The chat feature is more fun that other similar products I've used. Cons While the interface and functionality are definitely lacking, the real coup de grace for this webinar software is that they are constantly losing your replays. And since the post-webinar email sequences are based on the correct processing of a replay, these emails never actually go out, costing you potentially $1,000s in sales. Additionally, when you try to reach out to support, they often take over a day to find and process your replay manually, which is often too little too late. Alternatives considered [WebinarJam](https://www.capterra.com/p/165878/Webinar-Jam/) Reason for choosing WebinarNinja It was on sale Review Source Response from WebinarNinja February 4, 2021 So sorry Matt you had this experience. The upgrade with 40+ new features is the product we've worked tirelessly on knowing that it will serve our members' needs. Our support response ATM is not the norm but we're on it! Appreciate you checked us out. AS Andrew S. Founder Financial Services Used the software for: 1-2 years ### "The worst customer service ever" August 8, 2021 2.0 This is one of those shady business practices where they don't remind you when your subscription is set to renew and after you ask them nicely to refund your payment, they tell you that you can't get a refund because of their terms. I had to complete a chargeback. Awful service. They kept trying to 'sell' me into a marketing/sales funnel when I was trying to claim my refund thinking I was the issue. Pros Easy to set up implement your webinars. Cons The worst customer service I've ever dealt with. Review Source Response from WebinarNinja August 13, 2021 Hello Andrew, I was sorry to see your review and do appreciate the fact that you acknowledge the positive aspects of WebinarNinja! However, you've mentioned two things that are not factual or truthful. We do send reminders of upcoming renewals. In your case, you unsubscribed from all emails. We had no way to communicate with you. I also reviewed the conversation with our support where you accused them of upselling you. Every resource they shared with you was completely free and they were merely trying to help you make use of the app that you have access to. I'm sorry that you left unhappy with our service. We work very hard for all our members in order to deliver uninterrupted and quality service. We will continue to do everything we can to improve. I hope you give us another opportunity to offer you a great experience in the near future. Best wishes, Nicole Baldinu co-founder WebinarNinja MS Mark S. Owner Marketing and Advertising Used the software for: 6-12 months ### "Straightforward - Solid - Good - Reliable" August 7, 2019 5.0 Pros Simple. Not overly feature laden like a few other webinar platforms. Whenever I've set up an event it feels like I'm using a system that is getting the job done without confusion and that's a relief. I want to not have to think much and whoever designed the event setup process understands UI flow. Personally, doing any presentation or sales meeting --- I don't need anything that is frustrating to use. Email follow up built in, nice. I like the templates ... I don't need a load of fancy templates ... and WN has enough for me ... for now. Cons Wouldn't hurt to add more landing page templates. And more 'easy' customization of them to add our own unique spin. I know it's not a necessity these days, but phone support would be a bonus. It's not a complaint because many companies don't provide this. Video quality is not dependable. Normally this would be top on my list, but since I use another platform if I'm going to do a video type conference call, it doesn't get in my way a lot. That said, it's actually pretty frustrating and it should be a top priority since video is where it's at to establish trust. Reason for choosing WebinarNinja Demio's videos consistently looked terrible. WJ at the time seemed to always have problems, but I think it's been resolved since. EasyWebinar seemed to lack in the templates. Review Source RE Rick E. Owner Entertainment Used the software for: I used a free trial ### "Careful Research brought me to webinarNinja" June 19, 2020 5.0 I love how polished the software looks online - very professional but at the same time not intimidating. It's a fresh and creative experience every time I log on and I'm just started! Pros Very quick set-up - within minutes I become a Creator! Immediate results! Cons The only "wish" I have is that I would love to be able to import images and use them to display while I am on my webinar - right now it seems to be just PDF Files that can be imported so fingers crossed that this will be a feature in the future. Which by the why is another reason I am using webinarNinja because from other reviews I've read the software keeps improving and there are regular updates which tells me that there will always something new on the horizon that will make the experience even better! Review Source IS Irene S. Director of Marketing Computer Software Used the software for: 6-12 months ### "Easy-to-Use and Cost Effective Webinar Platform" September 26, 2019 4.0 WebinarNinja's platform capabilities have allowed my organization to run successful and interactive live events with our potential customers and customers. It's easy-to-use once you get the hang of it (which is fast), the support team is responsive, and the price works for us! Pros WebinarNinja has been the best fit for our live event needs. What I like most about the software is that it's easy to use and set-up. Like anything else, you need to familiarize yourself with their product on both the backend and when presenting. Once you do, it's pretty great. I looked at a lot of other options, and I selected WebinarNinja because of a few key things: - Pre-uploading content before the events (from PowerPoints to video links) - Live Events are best when you show a face LIVE, the Picture-in-Picture is great so they can always see the face while presenting other assets - Setting up offers for live events - Auto-recording of all events (no worries if you forgot to opt-in to record) PLUS the recording is available FAST! With other platforms, you have to wait a few hours. - Price - Easy monthly subscription fee, perfect for my budget Cons A few cons: - I have to recommend to my registrants to login to the live event from Chrome. This allows for the best experience. Sometimes we have folks that can only use Microsoft products, so it gets tricky. - A few low quality broadcasts when I have more attendees. - Not having the ability to delete past webinars (we sometimes run test webinars, and I want to delete them to keep my list with legit past events) Review Source RU Robert U. Speaker Professional Training & Coaching Used the software for: 2+ years ### "Just can’t trust it " August 7, 2019 1.0 It just isn’t stable or reliable. It always froze for me mid webinar and was ether slow or simply non functioning. Pros I like the promise of webinarninja and the fact that it’s built by a frustrated webinar user. It promises a lot. Cons It’s just not stable or reliable. The features stop working mid webinar. Review Source Response from WebinarNinja August 8, 2019 Hi Robert, Omar Zenhom here, co-founder of WebinarNinja. We are so sorry you had a less than ideal experience with us. We've come a long way since you joined us and have worked hard to improve the streaming experience and quality. Just recently we released multi-streaming to address any video quality concerns. I'd love for you to join my next live webinar to experience our improvements first hand. You can register at https://webinarninja.com/workshop Hope to see you there! Thank you for being a customer and we hope to win you back soon. Best, Omar Zenhom Co-Founder WebinarNinja AM Alison M. homeschool coach Education Management Used the software for: Less than 6 months ### "Worth every penny" July 30, 2019 4.0 Pros I started using WebinarNinja after attempting to use another webinar program, and WebinarNinja proved superior in every way. From its user-friendly interface, the ease of use, the quality of the webinars I have produced, and the incredibly responsive customer service, WebinarNinja has impressed me every step of the way. Cons There are a few features that the program still lacks that will eventually make it outstanding: an evergreen option, the ability to track who has engaged with a webinar via the replay link, ability to play video with sound during a webinar, and the ability to reveal offers at appointed times during a replay. Review Source Response from WebinarNinja August 1, 2019 Hi Alison! Thank you so much for taking the time to leave a review. Your positive feedback is great inspiration for me and my team. :) Regarding your requests...currently all plans include automated/evergreen webinars. Right now you can only schedule one per day and the workaround for multiple schedules in a day is to create multiple automated webinars. But this feature is being improved very soon so the work around won't be necessary. I've noted your feedback for the replay stats and the offers. I can confirm that you can play a video with sound during a webinar. The only limitation is Apple iOS devices that don't allow auto-play so the attendee has to just click play. Thank you again Alison and all the best with GoodSchooling! Best, Nicole Baldinu Co-founder & COO jO john O. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Review of Webinar Ninja" August 8, 2019 5.0 I use Webinar Ninja as a way to interact with prospective clients and to build a community of people who are interested in the lymphatic system and health. Pros Webinar Ninja is a great program to host your webinars on. It was easy to use after you learned the basics of the program. You are able to upload Powerpoint slides or share your screen with attendees. Attendees can enter questions and receive a special offer during the webinar. You can record your webinar for future use. I only had to contact support a couple of times and they were always able to help me. The WN knowledge center is very helpful in learning how to use the program. The WN team is always updating the software with new features to make functionality better. Cons Really, the only con was the learning curve. This is the same with all-new programs you try to learn. Once you practice on a few test webinars, you know the program. Review Source BD Bob D. Oversight Religious Institutions Used the software for: 1-2 years ### "Did all I needed, and would do much more" July 10, 2019 5.0 Being able to get people started on something with basic training puts me a leap in getting them fully trained. Thanx a bunch WebinarNinja! Pros I create training videos, and alert folks to there availability. The training works well as a forward to an in-person training session. Even as a first time user, this was straight forward. This was made available as a "view any time" webinar. Cons Right now, in the new version the "view any time" is not yet available. Since this was my prime use of the software, I am limited at the moment. I do not expect this to be a problem for long, however. I hope to see it added soon. Review Source Response from WebinarNinja July 15, 2019 Hello Bob! Thank you so very much for the review and being a long-time user of WebinarNinja! Yes, you are right, we will be adding the functionality you're after for a webinar to be viewed instantly soon. Thanks again and keep an eye out for our member updates with that feature release! Best, Nicole Baldinu Co-Founder & COO Similar Products Featured