# WebinarNinja Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is WebinarNinja the right Webinar solution for you? Explore 203 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/191881/WebinarNinja/reviews

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WebinarNinja

4.2 (203)

[View alternatives](https://www.capterra.com/p/191881/WebinarNinja/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of WebinarNinja

Ease of use

4.2

Customer Service

4.3

## Pros and Cons in Reviews

Mandeep Singh S

Sr SEO ExecutiveMarketing and Advertising, 201 - 500 employeesUsed the software for: 1-2 years.

“The ability to host different types of webinars – live, automated, series, and hybrid – gives me the flexibility I need to match any event format I dream up. Plus, the integrated email system simplifies my life by keeping attendees informed and engaged, all from one platform.“

April 24, 2024

cs

cl s

ceoAlternative Medicine, Self-employedUsed the software for: I used a free trial.

“AWFUL experience, they scammed me and debited my account“

December 21, 2024

JC

Jared C

Marketing SpecialistMachinery, 10,001+ employeesUsed the software for: More than 2 years.

“I really like the features that WebinarNinja has, since it makes it easy for the interaction in the webinars to be professional and we have every detail covered when we want to cover an important point in the webinars, it is very easy to configure.“

August 26, 2023

Craige H

OwnerManagement Consulting, 2 - 10 employeesUsed the software for: Less than 6 months.

“despite they don't charge extra fees, the steep jump in pricing can be discouraging for small businesses on a budget.“

December 24, 2022

OA

Om A

EngineerRailroad Manufacture, 51 - 200 employeesUsed the software for: Less than 6 months.

“It’s actually perfect for busy trainers like me.“

August 8, 2024

MR

Matt R

FounderMusic, 2 - 10 employeesUsed the software for: More than 2 years.

“While the interface and functionality are definitely lacking, the real coup de grace for this webinar software is that they are constantly losing your replays. And since the post-webinar email sequences are based on the correct processing of a replay, these emails never actually go out, costing you potentially $1,000s in sales.“

January 30, 2021

JR

John R

OwnerE-Learning, 2 - 10 employeesUsed the software for: More than 2 years.

“It is well built and will surprise you.“

September 29, 2023

AS

Andrew S

FounderFinancial Services, 2 - 10 employeesUsed the software for: 1-2 years.

“They kept trying to 'sell' me into a marketing/sales funnel when I was trying to claim my refund thinking I was the issue.“

August 8, 2021

## Showing most helpful reviews

Showing 1-25 of 203 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Paul L.  
Chairman  
Management Consulting  
Used the software for: 2+ years

### "Tech that has stood the test of time"

October 27, 2021

5.0

I've been with WebinarNinja for more than six years (May 2015) and have tried many platforms before and since. This product has stood the test of time and keeps getting better. The company engagement with their client base is exceptional and has always been that way. Coupled with a tech solution that works and it is a wining formula

Pros

The many different formats of automated, live and hybrid webinars provides a perfect toolbox for hosting and delivering content to people at different stages of your flywheel.

Cons

There is already a lot of integration, nonetheless (and I'm being pedantic) I'd like to see more integration options... yes I know that's why there are things like Zapier but then I would like to see the functionality provided through that connector expanded.

Switched from

[EverWebinar](https://www.capterra.com/p/217575/EverWebinar/)[Vimeo Livestream](https://www.capterra.com/p/175546/https-livestream-com/)[WebinarJam](https://www.capterra.com/p/165878/Webinar-Jam/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)

As said I've been with WebinrNinja since 2015. The initial switch was from GoToWebinar which felt outdated and clunky. Being a bit of a tech addict I have ventured out and tried different things over time and keep coming back to WebinarNinja

Review Source

Response from WebinarNinja

November 1, 2021

Hi Paul, Thank you so much for this wonderful review! This inspires us and keeps us motivated to continue improving the app. We're not stopping anytime soon. :) Wish you all the best! - CJ Maratas Head of Customer Support

Leigh S.  
Principle  
E-Learning  
Used the software for: 1-2 years

### "There are so many things I like about WN, but ultimately, I don't think I can use it."

September 26, 2019

4.0

Overall, I had a good experience with the interface and those who work at WN. Good customer service goes a long long way, so I won't just walk away. I got my WN account through an AppSumo deal and it's for life, so I will most definitely try it again and see what happens as they continue to develop and update it. But for now, I'm going to try other options.

Pros

The support is excellent. Really responsive and they go out of their way to answer questions, help with updates and anything you need. Even when I've asked about features they don't yet have, they listen and take it seriously for potentially adding to the functionality. I also love that all pre and post webinar e-mails are set and ready to go. No extra work on my part. And the integrations work well and seamlessly.

Cons

It's a bit clunky to use and the audio and video pop in and out. It seems to be a glitch that appears differently for different users and admin. The signup page templates aren't as robust as I need them to be. I want to add a checkbox for my GDPR sign up, but right now I can't. There is GDPR option requiring users to check a few boxes. I think this probably turns users away. Which is fine if they're in the EU. But most of my clients are in the US and don't need that level of approval. I contacted WN about adding GDPR optional by webinar and they said they'd discuss it with the development team. I appreciated their response, but all these issues mean I won't be able to use WN for all my webinars and so I'm lookinig for another option..

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[WebinarJam](https://www.capterra.com/p/165878/Webinar-Jam/)[Restream](https://www.capterra.com/p/184117/Restream/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[ClickMeeting](https://www.capterra.com/p/157063/ClickMeeting/)

Reason for choosing WebinarNinja

Price for one. And it had the functionality I needed. (GDPR happened after I chose it.) At the time, I wasn't doing as many webinars as I am now, so the issues I had weren't as much of a problem.

Review Source

cS

cl S.  
ceo  
Alternative Medicine  
Used the software for: I used a free trial

### "THE MOST UNPROFESSIONAL AND SCAMMING PLATORM"

December 21, 2024

1.0

AWFUL experience, they scammed me and debited my account

Pros

the worst experience, they are scammers.

Cons

THEY DEBITED MY ACCOUNT WHEN I NEVER USED IT. EXTREMELY UNPROFESSIONAL - SCAM

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

because webinar ninja is absolutely awful

Review Source

Michelle G.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great price for an easy to use webinar software with customizable emails"

January 21, 2021

5.0

Always a great experience. My students like the platform for learning - both live webinars and recorded. Accessing the replays is easy. Customer service is very helpful and responds quickly. I never feel like a "number." Plus the \[SENSITIVE CONTENT HIDDEN\] of Webinar Ninja teaches regular classes on how to succeed with webinars. So you feel a bit like you know him because he's teaching you, live, how to use his software. Fun experience!

Pros

I like that I can customize all the follow-up emails (directly within Webinar Ninja) after someone signs up for a webinar. I find it an easy software to use and it had features that compare to more expensive software, for a reasonable price.

Cons

The only thing I'd change is to allow an image in the "Offer" section below the webinar video. Right now they offer a button and plenty of space for texts and links. But when I'm selling my online course at the end of a webinar, I think an image of the course would go a long way towards sales. I've heard this is coming, though!

Alternatives considered

[EasyWebinar](https://www.capterra.com/p/163102/EasyWebinar/)

Reason for choosing WebinarNinja

Webinar Ninja was a better price for almost the exact same features. I felt it had everything I needed and more, to host professional webinars for my businesses, for less $$.

Review Source

Response from WebinarNinja

January 27, 2021

Hi Michelle! So thrilled to read your review. I'm delighted to let you know that the feature you're after has been released! - along with 40+ others to make your webinars even more engaging and exciting for your attendees. Enjoy. :) Thanks again!

Rick R.  
Owner  
Information Services  
Used the software for: 2+ years

### "Best Value For Our Webinar Needs"

March 30, 2020

5.0

Overall I'm extremely pleased with WebinarNinja. They offer all of the services and features my business needs at an affordable price.

Pros

My business has used WebinarNinja for a little over two years now. I've tried just about all options for doing webinars and WebinarNinja is the only one that supports all or our needs. One of the biggest things we needed was the ability to play video over a webinar and WebinarNinja handles that like a champ.

Cons

Sometimes navigation inside the backend is a little confusing but they have an extensive knowledge base that has lots of step by step on how to do most all things.

Alternatives considered

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Reason for choosing WebinarNinja

The price, the features, the ease of use.

Switched from

[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)

Doesn't support all of the features we needed, ie no video over the broadcast and webinar automation. Plus the price for GoToWebinar is way out of our budget.

Review Source

Leland B.  
Owner/Operator  
Civil Engineering  
Used the software for: 2+ years

### "I've been involved with webinar software for almost a decade and WebinarNinja is growing up!"

October 1, 2019

4.0

I love what the team has put together and their customer service is bar none. Representative is always out teaching others how to use the system, which is definitely a plus for the rookies. I just haven't had the time to use it much since my purchase of the lifetime package when WebinarNinja was first announced in beta! I'll be using this software for years to come! Can't wait to see what else they add as features in the future!

Pros

\- Presents Very Professionally with great follow-up features - Ability to do LIVE, Evergreen or Hybrid webinars - Ease of Use

Cons

\- Could use a few more integrations - Duplicating the Webinar didn't duplicate the offers attached to the webinar (is this fixed?) - Had some glitchy live streaming issues between desktop sharing and camera (fixed?)

Alternatives considered

[WebinarJam](https://www.capterra.com/p/165878/Webinar-Jam/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[AnyMeeting](https://www.capterra.com/p/118310/AnyMeeting/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)

Reason for choosing WebinarNinja

Lifetime account for one price of course :) Thanks!

Review Source

Darren W.  
Company Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great Introductory Webinar Software with Friendly Help"

August 28, 2019

4.0

This was the first time I had created and hosted global webinars with a host in another country. The help and guides to get started and get the most out of the software was really helpful as was the customer service who offered to jump on a call to assist or review a test webinar for quality purposes. I did manage to launch a global webinar but seriously under estimated the amount of work needed. I wanted to do more but need to allow a lot more time to plan them out.

Pros

Customer service is fantastic and there's loads of help and support guides to get started easily.

Cons

There were a couple of times the sound was tricky to manage using a USB microphone on a Mac as it cut the sound out. The internet connection seemed to affect the delay and sound quality randomly which made it difficult to setup a webinar. I had to manually connect to my router even though have fast speed internet wifi. I think what might help users in the future is some indicators to let the user know if wifi signal is weak or explaining how to connect equipment such as mics.

Alternatives considered

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)[EasyWebinar](https://www.capterra.com/p/163102/EasyWebinar/)

Reason for choosing WebinarNinja

Also looked at ON24. I chose GoToWebinar because of the knowledge, price, customer service, features and ease of use to get started.

Review Source

Craige H.  
Owner  
Management Consulting  
Used the software for: Less than 6 months

### "Decent all in one solution for service providers"

December 24, 2022

5.0

Decent application, would use again and does the job especially if your audience is small but you want a quality experience

Pros

Decent free trial and lower cost option to start. You can grow with the platform's pricing as your audience grows.

Cons

despite they don't charge extra fees, the steep jump in pricing can be discouraging for small businesses on a budget.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)

Reason for choosing WebinarNinja

A more integrated and complete solution that doesn't require extra app downloads and is simplier to use

Review Source

NaveenKumar N.  
Performance Test Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Best tool to promote you and your expertise"

September 26, 2019

5.0

I want to connect with my website visitors to educate them in software QA concepts. Webinar Ninja helped me to schedule the demos, walk through, and webinars.

Pros

Quick setup, easy to learn, intuitive user interface, multi-platform compatibility, and affordable pricing.

Cons

You must install the add-on to work on the web app, in few instances it may terminate abruptly your browser instances. Before scheduling the actual sessions, try to perform a dry run.

Alternatives considered

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

Reason for choosing WebinarNinja

Mainly the pricing which is affordable and they have excellent support with road map.

Review Source

Elisabeth W.  
Wellness Coach/Mentor  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "What a way to introduce my life's work."

October 4, 2020

5.0

It's been really enjoyable and such an ease compared to other tech experiences.

Pros

It is so simple to set up with excellent and easy to find solutions to any queries. There is also ongoing support. I like how we can design the registration pages, embed the registration sign up. There is every follow up for the participants of webinars so saves time from our end too.

Cons

Only improvement I would suggest is to give more access for a co-host to edit some of the registration page details.

Reason for choosing WebinarNinja

It was only focused on one outcome create and run webinars, it was easy to follow and a great price.

Switched from

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

The expense and too complicated with ways to design pages and webinar settings.

Review Source

OA

Om A.  
Engineer  
Railroad Manufacture  
Used the software for: Less than 6 months

### "A great platform for interactive training sessions"

August 8, 2024

5.0

WebinarNinja has been an excellent platform for delivering training sessions. It’s actually perfect for busy trainers like me. The interactive features like polls, Q&A, and chat have made my training sessions more engaging for participants. The platform's stability ensures that sessions run smoothly without technical glitches, which is crucial for maintaining a professional atmosphere during training.

Pros

The interactive tools are fantastic. Being able to engage with participants through polls and live chat makes the training more dynamic and keeps everyone involved.

Cons

I am still discovering more about this tool so nothing to not like about yet.

Review Source

David B.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy to use, if somewhat limited for marketers"

July 4, 2019

5.0

Solid platform (previous problems with constant bugs has gone away), and I’m very happy running traditional live events. Also monthly training from the founder on feature updates and webinar best practices is a perk.

Pros

WebinarNinja has morphed into a clean, intuitive, easy-to-manage platform over the time I’ve been a user. It’s fully web-based, so I don’t worry about losing viewers as much as I did with GTW and Zoom, where software was required to be downloaded. Overall, my viewers tell me they like the experience better for presentations.

Cons

The platform does one thing very well, which is traditional live webinars. However, it lacks a few marketing savvy capabilities with its automated webinar features (date selection is not totally obvious during registration) and the questions, downloads, and CTA buttons are not in the main viewing area for attendees, so they have to scroll down during a webinar to access them. WN has announced an updated interface to address this, but they are self-funded, so development is slower than users like me would like.

Alternatives considered

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Reason for choosing WebinarNinja

No software to download for viewers

Review Source

Response from WebinarNinja

July 9, 2019

Hi David! Thank you for being a long time user and for giving us your feedback. We've been able to continuously improve because of honest feedback like yours! It's great to hear that your attendees enjoy the experience - we've made it a point as we develop to have the experience on both sides be as pain free and enjoyable as possible. Really glad you enjoy Omar's webinars - I love chatting with our members live! Thanks to you and others, the features you requested for Automated webinars and CTA buttons moved to a more prominent place are about to be rolled out, I promise. I understand your desire to see them sooner rather than later, believe me, I totally get that :) Keep an eye out on your inbox for those soon-to-be-released updates. Thanks again! Cheers, Nicole Baldinu Co-founder & COO

JR

John R.  
Owner  
E-Learning  
Used the software for: 2+ years

### "WebinarNinja - A software that strives to consistently improve and get better - worth checking out."

September 29, 2023

4.0

I recommend giving it a try. It is well built and will surprise you. The owners are wonderful, genuine people and they have done a lot to bring the software where it is for you today.

Pros

I've used it for several years. It was buggy initially, but they fixed that (web-based vs software based, like Zoom, there's always the chance for the participant to have an outdated browser). But they do a good job and I love how simple and easy it is to have it.

Cons

Early in its days it was buggy and people had issues using it (I've used it for several years). They've come A LONG way and those kinks are gone. The great thing is that this lets you get quality webinar software at an affordable rate.

Review Source

Response from WebinarNinja

October 4, 2023

Hi John! Thank you for your review! We appreciate you sticking with us over the years as we work hard to make the software great for people just like you! Glad to know you appreciate the simplicity and ease-of-use, we understand that as a busy business owner running a business, this is key! Thanks again, Nicole Baldinu Co-founder WebinarNinja

VR

Verified Reviewer  
Sr SEO Executive  
Marketing and Advertising  
Used the software for: 1-2 years

### "Multipurpose Webinar Tool"

April 24, 2024

5.0

Pros

What really stands out to me about WebinarNinja is its versatility. The ability to host different types of webinars – live, automated, series, and hybrid – gives me the flexibility I need to match any event format I dream up. Plus, the integrated email system simplifies my life by keeping attendees informed and engaged, all from one platform. It's like having my own webinar command center.

Cons

If there's one area I'd nudge for improvement, it's the customization options for landing pages. They're good, but having a bit more creative control to make my pages pop would be the cherry on top.

Review Source

CWP

Curtis Wayne P.  
Marketing Coordinator  
Marketing and Advertising  
Used the software for: I used a free trial

### "Not worth the time, and definitely not worth the money they take from you (and won't give back)"

June 27, 2023

1.0

Pros

When I cancelled my subscription FINALLY and they closed my account.

Cons

I tried the platform out with a free trial (it only took me a day to realize it didn't meet my company's needs). I went in and canceled the account, but the wording on the cancellation page is so that it SEEMS like you've canceled "once your current billing cycle comes to an end, you'll no longer have access to your account data..." but they require you give a reason why for cancellation (though it's not clearly stated). When I realized they charged me, I contacted them immediately and kindly asked for a refund, to which I was met with a firm "no." When I explained, they said, sorry, no refunds. They didn't care to work with me, to see I hadn't used the software. They just refused. Not worth the time or money to mess with (what I've seen from other reviewers) scammy auto-renewal practices.Stay away!

Review Source

Andy W.  
Business Coach  
Professional Training & Coaching  
Used the software for: 2+ years

### "Be Better to Achieve More"

October 2, 2019

4.0

Great I couldn't name another product like this that performs as well for the investment needed

Pros

This is a great piece of software that has just gotten better and better over time the team are always improving and adding to the functionality

Cons

It can be a little restrictive sometimes on signups and landing pages and sometimes when things are improved its hard to find where stuff has gone

Alternatives considered

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Reason for choosing WebinarNinja

Liked it better

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Liked the interface better

Review Source

AS

Andrew S.  
Founder  
Financial Services  
Used the software for: 1-2 years

### "The worst customer service ever"

August 8, 2021

2.0

This is one of those shady business practices where they don't remind you when your subscription is set to renew and after you ask them nicely to refund your payment, they tell you that you can't get a refund because of their terms. I had to complete a chargeback. Awful service. They kept trying to 'sell' me into a marketing/sales funnel when I was trying to claim my refund thinking I was the issue.

Pros

Easy to set up implement your webinars.

Cons

The worst customer service I've ever dealt with.

Review Source

Response from WebinarNinja

August 13, 2021

Hello Andrew, I was sorry to see your review and do appreciate the fact that you acknowledge the positive aspects of WebinarNinja! However, you've mentioned two things that are not factual or truthful. We do send reminders of upcoming renewals. In your case, you unsubscribed from all emails. We had no way to communicate with you. I also reviewed the conversation with our support where you accused them of upselling you. Every resource they shared with you was completely free and they were merely trying to help you make use of the app that you have access to. I'm sorry that you left unhappy with our service. We work very hard for all our members in order to deliver uninterrupted and quality service. We will continue to do everything we can to improve. I hope you give us another opportunity to offer you a great experience in the near future. Best wishes, Nicole Baldinu co-founder WebinarNinja

MS

Mark S.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Straightforward - Solid - Good - Reliable"

August 7, 2019

5.0

Pros

Simple. Not overly feature laden like a few other webinar platforms. Whenever I've set up an event it feels like I'm using a system that is getting the job done without confusion and that's a relief. I want to not have to think much and whoever designed the event setup process understands UI flow. Personally, doing any presentation or sales meeting --- I don't need anything that is frustrating to use. Email follow up built in, nice. I like the templates ... I don't need a load of fancy templates ... and WN has enough for me ... for now.

Cons

Wouldn't hurt to add more landing page templates. And more 'easy' customization of them to add our own unique spin. I know it's not a necessity these days, but phone support would be a bonus. It's not a complaint because many companies don't provide this. Video quality is not dependable. Normally this would be top on my list, but since I use another platform if I'm going to do a video type conference call, it doesn't get in my way a lot. That said, it's actually pretty frustrating and it should be a top priority since video is where it's at to establish trust.

Reason for choosing WebinarNinja

Demio's videos consistently looked terrible. WJ at the time seemed to always have problems, but I think it's been resolved since. EasyWebinar seemed to lack in the templates.

Review Source

RE

Rick E.  
Owner  
Entertainment  
Used the software for: I used a free trial

### "Careful Research brought me to webinarNinja"

June 19, 2020

5.0

I love how polished the software looks online - very professional but at the same time not intimidating. It's a fresh and creative experience every time I log on and I'm just started!

Pros

Very quick set-up - within minutes I become a Creator! Immediate results!

Cons

The only "wish" I have is that I would love to be able to import images and use them to display while I am on my webinar - right now it seems to be just PDF Files that can be imported so fingers crossed that this will be a feature in the future. Which by the why is another reason I am using webinarNinja because from other reviews I've read the software keeps improving and there are regular updates which tells me that there will always something new on the horizon that will make the experience even better!

Review Source

IS

Irene S.  
Director of Marketing  
Computer Software  
Used the software for: 6-12 months

### "Easy-to-Use and Cost Effective Webinar Platform"

September 26, 2019

4.0

WebinarNinja's platform capabilities have allowed my organization to run successful and interactive live events with our potential customers and customers. It's easy-to-use once you get the hang of it (which is fast), the support team is responsive, and the price works for us!

Pros

WebinarNinja has been the best fit for our live event needs. What I like most about the software is that it's easy to use and set-up. Like anything else, you need to familiarize yourself with their product on both the backend and when presenting. Once you do, it's pretty great. I looked at a lot of other options, and I selected WebinarNinja because of a few key things: - Pre-uploading content before the events (from PowerPoints to video links) - Live Events are best when you show a face LIVE, the Picture-in-Picture is great so they can always see the face while presenting other assets - Setting up offers for live events - Auto-recording of all events (no worries if you forgot to opt-in to record) PLUS the recording is available FAST! With other platforms, you have to wait a few hours. - Price - Easy monthly subscription fee, perfect for my budget

Cons

A few cons: - I have to recommend to my registrants to login to the live event from Chrome. This allows for the best experience. Sometimes we have folks that can only use Microsoft products, so it gets tricky. - A few low quality broadcasts when I have more attendees. - Not having the ability to delete past webinars (we sometimes run test webinars, and I want to delete them to keep my list with legit past events)

Review Source

RU

Robert U.  
Speaker  
Professional Training & Coaching  
Used the software for: 2+ years

### "Just can’t trust it "

August 7, 2019

1.0

It just isn’t stable or reliable. It always froze for me mid webinar and was ether slow or simply non functioning.

Pros

I like the promise of webinarninja and the fact that it’s built by a frustrated webinar user. It promises a lot.

Cons

It’s just not stable or reliable. The features stop working mid webinar.

Review Source

Response from WebinarNinja

August 8, 2019

Hi Robert, Omar Zenhom here, co-founder of WebinarNinja. We are so sorry you had a less than ideal experience with us. We've come a long way since you joined us and have worked hard to improve the streaming experience and quality. Just recently we released multi-streaming to address any video quality concerns. I'd love for you to join my next live webinar to experience our improvements first hand. You can register at https://webinarninja.com/workshop Hope to see you there! Thank you for being a customer and we hope to win you back soon. Best, Omar Zenhom Co-Founder WebinarNinja

AM

Alison M.  
homeschool coach  
Education Management  
Used the software for: Less than 6 months

### "Worth every penny"

July 30, 2019

4.0

Pros

I started using WebinarNinja after attempting to use another webinar program, and WebinarNinja proved superior in every way. From its user-friendly interface, the ease of use, the quality of the webinars I have produced, and the incredibly responsive customer service, WebinarNinja has impressed me every step of the way.

Cons

There are a few features that the program still lacks that will eventually make it outstanding: an evergreen option, the ability to track who has engaged with a webinar via the replay link, ability to play video with sound during a webinar, and the ability to reveal offers at appointed times during a replay.

Review Source

Response from WebinarNinja

August 1, 2019

Hi Alison! Thank you so much for taking the time to leave a review. Your positive feedback is great inspiration for me and my team. :) Regarding your requests...currently all plans include automated/evergreen webinars. Right now you can only schedule one per day and the workaround for multiple schedules in a day is to create multiple automated webinars. But this feature is being improved very soon so the work around won't be necessary. I've noted your feedback for the replay stats and the offers. I can confirm that you can play a video with sound during a webinar. The only limitation is Apple iOS devices that don't allow auto-play so the attendee has to just click play. Thank you again Alison and all the best with GoodSchooling! Best, Nicole Baldinu Co-founder & COO

jO

john O.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Review of Webinar Ninja"

August 8, 2019

5.0

I use Webinar Ninja as a way to interact with prospective clients and to build a community of people who are interested in the lymphatic system and health.

Pros

Webinar Ninja is a great program to host your webinars on. It was easy to use after you learned the basics of the program. You are able to upload Powerpoint slides or share your screen with attendees. Attendees can enter questions and receive a special offer during the webinar. You can record your webinar for future use. I only had to contact support a couple of times and they were always able to help me. The WN knowledge center is very helpful in learning how to use the program. The WN team is always updating the software with new features to make functionality better.

Cons

Really, the only con was the learning curve. This is the same with all-new programs you try to learn. Once you practice on a few test webinars, you know the program.

Review Source

BD

Bob D.  
Oversight  
Religious Institutions  
Used the software for: 1-2 years

### "Did all I needed, and would do much more"

July 10, 2019

5.0

Being able to get people started on something with basic training puts me a leap in getting them fully trained. Thanx a bunch WebinarNinja!

Pros

I create training videos, and alert folks to there availability. The training works well as a forward to an in-person training session. Even as a first time user, this was straight forward. This was made available as a "view any time" webinar.

Cons

Right now, in the new version the "view any time" is not yet available. Since this was my prime use of the software, I am limited at the moment. I do not expect this to be a problem for long, however. I hope to see it added soon.

Review Source

Response from WebinarNinja

July 15, 2019

Hello Bob! Thank you so very much for the review and being a long-time user of WebinarNinja! Yes, you are right, we will be adding the functionality you're after for a webinar to be viewed instantly soon. Thanks again and keep an eye out for our member updates with that feature release! Best, Nicole Baldinu Co-Founder & COO

Miro P.  
Copywriter  
Marketing and Advertising  
Used the software for: 6-12 months

### "My best software discovery of the year."

August 21, 2019

5.0

Webinarninja allows me to connect with my clients on a weekly basis in the best way possible.

Pros

Ease of use. Option to duplicate webinars. Ability to have webinar participants post questions separately from the chat. Ability to show participants which specific question I am answering in the webinar.

Cons

Inability to import list of participants.

Alternatives considered

[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)

Review Source

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