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As the leading cloud-based system in Japan, AirHost provides an All-in-One vacation rental management solution that combines PMS, Channel Manager, and Booking Engine into one package to meet all your vacation rental needs and automate your daily tasks from reservations, housekeeping, accounting, communication, etc. Whether you have one property or hundreds, you can manage them all with ease and at an affordable price. We are also dedicated to providing the best customer support.
Provider
Airhost
Located In
Singapore
Foundation
2015
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Documentation, Live Online, In Person, Videos
Support
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base
Hotels, private properties owners, and property management companies who want to streamline operations, improve efficiency and deliver seamless guest experiences with daily tasks automation tools.
Content Source: AirHost
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AirHost Reviews
"Easy to use, great customer support, most competitive price in market"
Overall: Overall is good for our existing small hotel projects. The Marketing Manager Miss. [sensitive content hidden] is super responsible and supportive. She defiantly earn a credit for why we choosing Airhost for our 2nd hotel project. She even OT until 4am together with me to setup the system, manually key in all existing booking to the Airhost for my first project.
Pros: User interface is clean, tidy and easy to operate.
Cons: Lake of daily cashier report, which is compulsory for hotel. I already feedback to Airhost and was told they are developing it now. Hope can launch the function soon, else we will use another PMS & CM for next upcoming hotel project.
"一元管理のしやすさは抜群"
Overall: 一元管理のしやすさ、誰でも簡単に扱える操作性は抜群だと思う。
Pros: カレンダーコントロールがしやすく、各サイトへ料率を変えて掲載できる。
Cons: スマホで操作中に接続が切れて再ログインが必要な時がある。同一物件だと部屋番号分けなので、売上がわかりにくい。
"評価"
Pros: 楽で定期的にしかも自動でメッセージ機能がある店
Cons: 特段、ありません。引き続きよろしくお願いします。
"使いやすい"
Pros: 使いやすさや見やすさ。初心者でもわかりやすい。
Cons: Airhostから管理できる予約サイトのデザイン性を上げてほしい。
"メッセージが一括管理が出来て、とても便利。"
Overall: 別のサイトコントローラーからAirhostに変えましたが、快適に利用しています。
Pros: チャンネル別のゲストでも、Airhost経由で全てのゲストにメッセージが送れます。例えば、AirbnbやBookingからのゲストもそれぞれサイトで連絡せずに、Airhost経由で全て対応出来ます。
Cons: 機能が良いのもあり、十分な活用が出来るのにマニュアルが分かりにくい。しかし、サポートセンターに連絡すれば殆どの疑問点は解決できます。
