# AirHost Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AirHost Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more. Source: https://www.capterra.com/p/191936/Airhost --- # AirHost Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AirHost ## What is AirHost? As the leading cloud-based system in Japan, AirHost provides an All-in-One vacation rental management solution that combines PMS, Channel Manager, and Booking Engine into one package to meet all your vacation rental needs and automate your daily tasks from reservations, housekeeping, accounting, communication, etc. Whether you have one property or hundreds, you can manage them all with ease and at an affordable price. We are also dedicated to providing the best customer support. ## What is AirHost used for? [Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 68% Neutral 23% Negative 9% Starting price $200 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AirHost?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://cloud.airhost.co/en&name=AirHost) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AirHost 4.1 (22) VS. [4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price $200 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (22) Ease Of Use 4.2 (338) Value For Money 4.0 (22) Value For Money 4.1 (322) Customer Service 3.5 (22) Customer Service 4.1 (331) ## AirHost alternatives [4.6 (217)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Semper](https://www.capterra.com/p/164816/Hospitality-Software/) [4.3 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/164816/Hospitality-Software/) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) [4.0 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144307/Little-Hotelier/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reservations Management 4.0 (20) 75.00% of 20 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Multi-Channel Sync 4.7 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Ability to see leads received from various distribution channels in one place Online Booking 3.7 (13) 38.46% of 13 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Room Inventory 3.8 (11) 36.36% of 11 reviewers that rated this feature as important or highly important Manage hotel room inventory on multiple channel partner sites to prevent overbooking Dynamic Pricing 3.8 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Promotions Management 3.4 (8) 25.00% of 8 reviewers that rated this feature as important or highly important Design, communicate, and distribute incentives to perform a specific action AirHost 65 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Manage catering operations/processes Manage various distribution channels, build relations with channel partners, and track their performance Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Long term accommodation for guests Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Communicate with guests directly within the system Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Access software remotely via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Ability to see leads received from various distribution channels in one place Manage and handle various international currencies Manage and support multiple languages Manage and support multiple locations More than one location Book meetings and appointments through a website or digital platform Report showing financial balance at the beginning and the end of the period, along with activity Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Manage hotel room inventory on multiple channel partner sites to prevent overbooking Search and filter data across systems to locate required information by entering keywords or certain criteria One location Manage operations/processes associated with spas and other hotel activities Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 3.9 (22) 3.9 Based on 22 reviews ## Pricing Value for money 4.0 (22) [View pricing plan details](https://www.capterra.com/p/191936/Airhost/pricing/) Basic $200.00 Flat Rate,Per Month It includes: - PMS - Channel manager Value for money 4.0 (22) 4.0 Based on 22 reviews ## Integrations [ Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[ Neppan! Site Controller ++](https://www.capterra.com/p/10002027/Neppan-Site-Controller/)[ Temairazu](https://www.capterra.com/p/255347/Temairazu/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (22) 3.5 Based on 22 reviews ## User reviews Overall rating 4.1 Based on 22 reviews Filter by rating 5(12) 4(3) 3(5) 2(1) 1(1) Mentioned topic Sorted by most recent AU Anonymous User 自営業 E-Learning ### "操作画面がとにかくわかりにくい" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 May 3, 2024 Pros 一度、直接ズームで教えてくれたことがあり、それは助かったのだが、それ以降はもう知らんという感じだった Cons 結局、最初から最後まで訳が分からなかった。 air host oneというのと管理コンソールというのが別にあって、どっちがどっちなのかがよくわからない。 料金設定をする画面がわからない。 エアビー側は、エアホスト側で決めてくれというし、エアホスト側は、エアビー側で聞いてくれとかいう。 わかりにくさを改善もする気がないみたい。 問い合わせチャットはAI botが返事するが、これがまたとんちんかんな回答ばかりで結局、解決しない。 最後、解約したいのですがというメールを送ったら、返答もなく、いきなり解約通知が届いた。 解約後の準備ができていたからよかったものの、できていなかったらどうなっていただろう。 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User オーナー Hospitality ### "Airhost oneの進化に期待" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 25, 2023 pmsとサイトコントローラーが一体化しているのは便利で良い。まだまだ進化の途中と感じているので、どんどん改善を加えてより使いやすく変わっていってほしい。 Pros サイトコントローラーとPMSが一体化しているところ。さらには自社サイトへ繋げて予約受注もできるので開業時には手数が少なくて済むのが最大のメリット。設定は直感的にできる部分が多く、そこまで難しくはなかった。とはいえ、公開されているマニュアルは随分と大雑把で言葉が足りず、結局導入担当の方にお世話になることが多かった。ゲストエクスペリエンスを高めるため、oneの機能に興味があり導入したが、現在のところあまりメリットは感じられない。オプション販売等アップセルに活用できそうなので、こちらは更なる進化に期待したい。 Cons マニュアルが言葉足らずでわかりにくいので、もう少し細かく記載してほしい。oneのcrm機能がゲスト情報と連動しておらずとても不便。せっかく入力したゲスト情報に意味がなくCRMに活用できる要素は少ないと感じる。顧客サービスに重きを置く施設ではお客様の情報を細かくたくさん残し活用することでリピート利用に繋げる。oneの進化に期待したい。 Reasons for choosing AirHost 予約サイトだけでなくサイトコントローラー、pms機能までワンストップで導入できるので Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User 会社役員 Consumer Services ### "ホスト毎に分けて管理が出来る" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 19, 2023 Pros これにつきます。権限も複数選べて便利です。 Cons マニュアルにもう少し画面キャプチャを入れて欲しい。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 光宮 Guang Gong. 宿管理 Architecture & Planning ### "使いやすい" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2023 Pros 使いやすさや見やすさ。初心者でもわかりやすい。 Cons Airhostから管理できる予約サイトのデザイン性を上げてほしい。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User 宿泊業 Leisure, Travel & Tourism ### "使いやすい" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 17, 2023 Pros 使いやすく非常に便利です。わからないことがあっても迅速に対応してくださるのでとても助かっています。 Cons 改善してほしい点としては、電話でのお問い合わせが簡単にできると嬉しいです。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NN Nariaki N. マネージャー Leisure, Travel & Tourism ### "改善項目が多いと思います。" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 April 17, 2023 細かい所で不満が出やすい。前の質問にも書いたが、親子関係にある部屋同士が当日清掃の星マークが出ないのは、清掃が混乱するのでつくようにしてほしい。スマホ画面は壊滅的に見にくい。オーナーや清掃業者は出先で予約を確認することも多いので、早急に改善してほしい。 Pros レポートが見やすいota連携が行いやすい Cons 親子関係にある部屋で当日チェックインがある場合、当日清掃のマークがつかないのは直して欲しい。スマホ画面が見づらすぎる Reasons for choosing AirHost 民泊でメジャーなサービスだったから Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 21, 2023 Thank you for your feedback. We apologize for any inconvenience experienced with our product. Your input helps us understand areas needing improvement, and we appreciate your patience. We understand the importance of a user-friendly interface, especially on-the-go. We've taken your concerns to heart and are working to improve visibility, including adding a star mark for same-day cleaning of parent-child rooms. We're committed to providing the best experience for users and will continue making improvements based on your feedback. We apologize for the delay in addressing this issue and appreciate your understanding. Please feel free to reach out with any further suggestions or concerns. Thank you for your support. Best, Ziwei AU Anonymous User 会社員 Leisure, Travel & Tourism ### "日本語版をもっと使いやすくしていただけたら助かります。" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 17, 2023 複数の貸別荘を運営している場合、サイトコントローラー、予約管理システム、自社予約サイトを全てエアホストにした場合、費用がかなり抑えられると思う。詳細なマニュアルがないので、手探りで設定したが、分からないことがあればメールで回答してくれる。 Pros メッセージの一元管理複数の予約サイトを利用している場合、メールを主な連絡手段としていると、ゲストとのやり取りの履歴が確認しにくい。しかし、エアホストを使用するとチェット形式のように表示されるため、誰が・いつ・どのような返答をしたか容易に確認することができる。 Cons 日本語用にシステムを改善してほしい。・導入する際に全ての項目に英語を入力しないと、次に進めない点。・手動で予約を入力する際に、姓名が名性の順になる。・ブッキングエンジンの予約時にチェックイン時間、追加オプションなどを追記できない点・予約カレンダーを月間カレンダー形式で表示してほしい。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User 接客業 Leisure, Travel & Tourism ### "まだまだ改修中のサービス" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 April 17, 2023 ホテル業の管理を一つで統合できる。 Pros 価格は他社より安く抑えられる。契約期間もないため、初期投資を抑えたい方におススメ。 Cons カスタマーサポートとマニュアルを改善してほしい。新しい機能が導入されてもマニュアルがない。カスタマーサービスはメースでしか受けられないうえにレスポンスが遅い。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 誠吉 Cheng Ji. 自営業 Leisure, Travel & Tourism ### "評価" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 17, 2023 Pros 楽で定期的にしかも自動でメッセージ機能がある店 Cons 特段、ありません。引き続きよろしくお願いします。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User 宿泊業 Leisure, Travel & Tourism ### "一元管理のしやすさは抜群" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 17, 2023 一元管理のしやすさ、誰でも簡単に扱える操作性は抜群だと思う。 Pros カレンダーコントロールがしやすく、各サイトへ料率を変えて掲載できる。 Cons スマホで操作中に接続が切れて再ログインが必要な時がある。同一物件だと部屋番号分けなので、売上がわかりにくい。 Alternatives considered [Beds24](https://www.capterra.com/p/123511/Beds24-com/) Reasons for choosing AirHost 接続しているサイトの豊富さと操作がしやすいから。 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/191936/Airhost/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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