--- title: "AirHost Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AirHost Software - reviews, pricing plans, popular comparisons to other Hostel Management products and more." source_url: "https://www.capterra.com/p/191936/Airhost/" page_type: "product" language: "en" --- # AirHost Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AirHost ## What is AirHost? AirHost is an all-in-one hospitality management system (HMS) that has all the necessary functions for vacation rentals, hotels, hostels, and property management. We are focusing on automation and efficiency of operations, and have many achievements in introduction at contactless hotels. "AirHost ONE", an app that combines QR, smartphone, tablet, allows guests to seamlessly travel, such as contactless check-in, restaurant reservations, room service, and tour reservations, and POS up-sell. ## What is AirHost used for? [Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 68% Neutral 23% Negative 9% Starting price $200 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AirHost?[Manage this product listing](https://www.g2.com/products/airhost/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AirHost 4.1 (22) VS. [4.3 (349)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price $200 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (22) Ease Of Use 4.2 (51) Value For Money 4.0 (22) Value For Money 4.1 (50) Customer Service 3.5 (22) Customer Service 4.0 (50) ## AirHost alternatives Highest Rated [4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Preno](https://www.capterra.com/p/153164/Preno/) [4.7 (51)](https://www.capterra.com/p/153164/Preno/reviews/) Starting price $56.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153164/Preno/) [Semper](https://www.capterra.com/p/164816/Hospitality-Software/) [4.3 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/164816/Hospitality-Software/) ## FAQs about AirHost Overview ### Which roles and teams benefit most from AirHost? AirHost is most used by hospitality operators, property owners, and business managers who run hotels, guesthouses, and short-term rentals. Front-desk and service teams use it to streamline guest communication and reservations, while managers, directors, and executives rely on it to centralize operations, improve occupancy oversight, and reduce administrative workload. Answer based on 22 reviews Overview ### What company size and industries is AirHost built for? AirHost is built for small businesses, with 100% of reviewers from that segment, especially in Leisure, Travel & Tourism at 32%. It also serves Hospitality at 23% and Real Estate at 18%, aligning with hotels, private property owners, and property management companies for hotel channel management. Answer based on 22 reviews Features and Usability ### What are the key features of AirHost? AirHost offers property management, reservations management, channel management, and booking management for single property, multi-property, and vacation rental operations. It also includes front desk management, housekeeping management, guest communications, reporting and analytics, accounting, billing and invoicing, payment processing, and website and API integrations. Pricing ### How much does it cost and what fees or limitations are included? AirHost starts at $200 per month for the Basic plan, which includes a channel manager and PMS. Pricing is flat rate, and no contract term is listed. Some reviewers say it can keep setup and operating costs low, while others note monthly prices and per-account costs can rise. Answer based on 8 reviews Integrations ### Which third-party tools and platforms does AirHost integrate with? AirHost integrates with Cloudbeds, Neppan! Site Controller ++, and Temairazu for property management and channel connection. These native integrations cover core hotel operations and booking distribution, giving AirHost a focused set of third-party platform connections for hospitality teams. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does AirHost offer? AirHost provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup, while documentation and videos offer reference material and self-paced learning for reviewing features and steps as needed. Getting Started and Support ### What customer support options does AirHost offer? AirHost provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. User feedback is mixed: some describe staff as enthusiastic and responsive, while others mention unclear manuals, slow email replies, and occasional unanswered inquiries through the contact form. Answer based on 4 reviews ## Features AI summary Based on 3,980 Hostel Management reviews Capterra data shows that buyers of vacation rental software rank the following features as their top priorities: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) AirHost supports all three of the features reviewers value most: **Calendar Management**, **Data Synchronization**, and **Reservations Management**. Together, these capabilities help businesses keep availability accurate across channels, keep booking data up to date, and handle reservations more efficiently, allowing teams to reduce double bookings and manage day-to-day rental operations with more confidence. Calendar Management 2.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Data Synchronization 3.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Reservations Management 4.0 (20) 75.00% of 20 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Online Booking 3.7 (13) 38.46% of 13 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Multi-Channel Sync 4.7 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Ability to see leads received from various distribution channels in one place AirHost 66 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Catering Management: Manage catering operations/processes - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Extended Stay: Long term accommodation for guests - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Sync: Ability to see leads received from various distribution channels in one place - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Room Inventory: Manage hotel room inventory on multiple channel partner sites to prevent overbooking - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Property: One location - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 3.9 (22) 3.9 Based on 22 reviews ## Pricing Value for money 4.0 (22) [View pricing plan details](https://www.capterra.com/p/191936/Airhost/pricing/) Basic $200.00 Flat Rate,Per Month It includes: - PMS - Channel manager Value for money 4.0 (22) 4.0 Based on 22 reviews ## Integrations [ Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[ Neppan! Site Controller ++](https://www.capterra.com/p/10002027/Neppan-Site-Controller/)[ Temairazu](https://www.capterra.com/p/255347/Temairazu/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (22) 3.5 Based on 22 reviews ## User reviews Overall rating 4.1 Based on 22 reviews Filter by rating 5(12) 4(3) 3(5) 2(1) 1(1) Mentioned topic Sorted by most recent AN Anonymous User 自営業 E-Learning ### "操作画面がとにかくわかりにくい" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 May 3, 2024 Pros 一度、直接ズームで教えてくれたことがあり、それは助かったのだが、それ以降はもう知らんという感じだった Cons 結局、最初から最後まで訳が分からなかった。 air host oneというのと管理コンソールというのが別にあって、どっちがどっちなのかがよくわからない。 料金設定をする画面がわからない。 エアビー側は、エアホスト側で決めてくれというし、エアホスト側は、エアビー側で聞いてくれとかいう。 わかりにくさを改善もする気がないみたい。 問い合わせチャットはAI botが返事するが、これがまたとんちんかんな回答ばかりで結局、解決しない。 最後、解約したいのですがというメールを送ったら、返答もなく、いきなり解約通知が届いた。 解約後の準備ができていたからよかったものの、できていなかったらどうなっていただろう。 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User オーナー Hospitality ### "Airhost oneの進化に期待" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 25, 2023 pmsとサイトコントローラーが一体化しているのは便利で良い。まだまだ進化の途中と感じているので、どんどん改善を加えてより使いやすく変わっていってほしい。 Pros サイトコントローラーとPMSが一体化しているところ。さらには自社サイトへ繋げて予約受注もできるので開業時には手数が少なくて済むのが最大のメリット。設定は直感的にできる部分が多く、そこまで難しくはなかった。とはいえ、公開されているマニュアルは随分と大雑把で言葉が足りず、結局導入担当の方にお世話になることが多かった。ゲストエクスペリエンスを高めるため、oneの機能に興味があり導入したが、現在のところあまりメリットは感じられない。オプション販売等アップセルに活用できそうなので、こちらは更なる進化に期待したい。 Cons マニュアルが言葉足らずでわかりにくいので、もう少し細かく記載してほしい。oneのcrm機能がゲスト情報と連動しておらずとても不便。せっかく入力したゲスト情報に意味がなくCRMに活用できる要素は少ないと感じる。顧客サービスに重きを置く施設ではお客様の情報を細かくたくさん残し活用することでリピート利用に繋げる。oneの進化に期待したい。 Reasons for choosing AirHost 予約サイトだけでなくサイトコントローラー、pms機能までワンストップで導入できるので Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User 会社役員 Consumer Services ### "ホスト毎に分けて管理が出来る" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 19, 2023 Pros これにつきます。権限も複数選べて便利です。 Cons マニュアルにもう少し画面キャプチャを入れて欲しい。 Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GG Guang G. 宿管理 Architecture & Planning ### "使いやすい" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 18, 2023 Pros 使いやすさや見やすさ。初心者でもわかりやすい。 Cons Airhostから管理できる予約サイトのデザイン性を上げてほしい。 Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User 宿泊業 Leisure, Travel & Tourism ### "使いやすい" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 17, 2023 Pros 使いやすく非常に便利です。わからないことがあっても迅速に対応してくださるのでとても助かっています。 Cons 改善してほしい点としては、電話でのお問い合わせが簡単にできると嬉しいです。 Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NN Nariaki N. マネージャー Leisure, Travel & Tourism ### "改善項目が多いと思います。" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 April 17, 2023 細かい所で不満が出やすい。前の質問にも書いたが、親子関係にある部屋同士が当日清掃の星マークが出ないのは、清掃が混乱するのでつくようにしてほしい。スマホ画面は壊滅的に見にくい。オーナーや清掃業者は出先で予約を確認することも多いので、早急に改善してほしい。 Pros レポートが見やすいota連携が行いやすい Cons 親子関係にある部屋で当日チェックインがある場合、当日清掃のマークがつかないのは直して欲しい。スマホ画面が見づらすぎる Reasons for choosing AirHost 民泊でメジャーなサービスだったから Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 21, 2023 Thank you for your feedback. We apologize for any inconvenience experienced with our product. Your input helps us understand areas needing improvement, and we appreciate your patience. We understand the importance of a user-friendly interface, especially on-the-go. We've taken your concerns to heart and are working to improve visibility, including adding a star mark for same-day cleaning of parent-child rooms. We're committed to providing the best experience for users and will continue making improvements based on your feedback. We apologize for the delay in addressing this issue and appreciate your understanding. Please feel free to reach out with any further suggestions or concerns. Thank you for your support. Best, Ziwei AN Anonymous User 会社員 Leisure, Travel & Tourism ### "日本語版をもっと使いやすくしていただけたら助かります。" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 17, 2023 複数の貸別荘を運営している場合、サイトコントローラー、予約管理システム、自社予約サイトを全てエアホストにした場合、費用がかなり抑えられると思う。詳細なマニュアルがないので、手探りで設定したが、分からないことがあればメールで回答してくれる。 Pros メッセージの一元管理複数の予約サイトを利用している場合、メールを主な連絡手段としていると、ゲストとのやり取りの履歴が確認しにくい。しかし、エアホストを使用するとチェット形式のように表示されるため、誰が・いつ・どのような返答をしたか容易に確認することができる。 Cons 日本語用にシステムを改善してほしい。・導入する際に全ての項目に英語を入力しないと、次に進めない点。・手動で予約を入力する際に、姓名が名性の順になる。・ブッキングエンジンの予約時にチェックイン時間、追加オプションなどを追記できない点・予約カレンダーを月間カレンダー形式で表示してほしい。 Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User 接客業 Leisure, Travel & Tourism ### "まだまだ改修中のサービス" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 April 17, 2023 ホテル業の管理を一つで統合できる。 Pros 価格は他社より安く抑えられる。契約期間もないため、初期投資を抑えたい方におススメ。 Cons カスタマーサポートとマニュアルを改善してほしい。新しい機能が導入されてもマニュアルがない。カスタマーサービスはメースでしか受けられないうえにレスポンスが遅い。 Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CJ Cheng J. 自営業 Leisure, Travel & Tourism ### "評価" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 17, 2023 Pros 楽で定期的にしかも自動でメッセージ機能がある店 Cons 特段、ありません。引き続きよろしくお願いします。 Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User 宿泊業 Leisure, Travel & Tourism ### "一元管理のしやすさは抜群" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 17, 2023 一元管理のしやすさ、誰でも簡単に扱える操作性は抜群だと思う。 Pros カレンダーコントロールがしやすく、各サイトへ料率を変えて掲載できる。 Cons スマホで操作中に接続が切れて再ログインが必要な時がある。同一物件だと部屋番号分けなので、売上がわかりにくい。 Alternatives considered [Beds24](https://www.capterra.com/p/123511/Beds24-com/) Reasons for choosing AirHost 接続しているサイトの豊富さと操作がしやすいから。 Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/191936/Airhost/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.