# Klaxon Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Klaxon Software - reviews, pricing plans, popular comparisons to other Incident Management products and more.

Source: https://www.capterra.com/p/191975/Klaxon

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# 

 Klaxon Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Klaxon

## What is Klaxon?

Klaxons Incident Management service is an essential tool for navigating any major incident. From Pandemic or Terrorist activity to Cybersecurity breaches and IT downtime. No matter the scale a planned strategy will help guide your team through any unexpected event. Helping you inform everyone and implement a planned maintenance solution. Limit confusion, panic and company downtime all in one, whilst prioritising keeping your team safe.

## What is Klaxon used for?

[Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Incident Management](https://www.capterra.com/incident-management-software/)[Push Notifications](https://www.capterra.com/push-notifications-software/)

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£0.58

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Klaxon?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.klaxon.io/&name=Klaxon)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Klaxon

4.7 (6)

VS.

[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

Starting Price

£0.58

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (6)

Ease Of Use

4.8 (151)

Value For Money

5.0 (6)

Value For Money

4.7 (129)

Customer Service

5.0 (6)

Customer Service

4.9 (140)

## Klaxon alternatives

[4.3 (14)](https://www.capterra.com/p/154074/DeskAlerts/reviews/)

Starting price

$3300.00

Per User, Per Month

[4.5 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/)

Starting price

$500.00

Per User, Per Month

Highest Rated

[4.9 (23)](https://www.capterra.com/p/186220/Crises-Control/reviews/)

Starting price

$2.00

Per User, Per Month

[0.0](https://www.capterra.com/p/206333/Kokomo24-7-ARS-Tipline/#reviews)

Starting price

$5.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/191975/Klaxon/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Audit Trail

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Communications Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Record and track all relevant internal and external communications

Contact Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Incident Reporting

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Mass Notifications

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Send messages to multiple recipients at the same time

Klaxon 45 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Set-up notifications and alerts for mobile apps.

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Campus Notifications

Manage and track all internal and external communication conducted via calls, email, text, or chat

Record and track all relevant internal and external communications

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Pre-designed layouts that can be customized to match preferences and requirements

Plan and implement business continuity measures in case of unforeseen events

Receive and/or send email notifications for urgent updates, requests, or other information

Geographic location of visitors determines behavior of the software

Manage and track all disruptions and incidents

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Track interaction history by documenting conversations for contacts

Manage incidents related to outages or breaches in functionality of IT systems

Send messages to multiple recipients at the same time

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Schedule when notifications are sent

Trigger clickable pop-up messages

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Notifying as a warning or reminder of a potential or imminent hazard

Track, report on and implement actions pertaining to physical safety at the workplace

Plan availability and assign specific time slots for tasks and resources

Allow users to access multiple services after entering their login credentials once

Send messages via SMS

Set-up SMS-based notifications and alerts for mobile devices.

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Send, receive, and respond to messages

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Set-up notifications and alerts for web browsers and apps.

Get Advice

We can help you find the software with the features you need.

Features

4.7 (6)

4.7

Based on 6 reviews

## Pricing

Value for money

5.0 (6)

Free Trial

Free Version

Basic

£0.58

Per User,Per Month

Value for money

5.0 (6)

5.0

Based on 6 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Typeform](https://www.capterra.com/p/137289/Typeform/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (6)

5.0

Based on 6 reviews

## User reviews

Overall rating

4.7

Based on 6 reviews

Filter by rating

5(4)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DC

Daniel C.

Operations Manager

Education Management

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 9, 2022

Its a great product. Alerts can be sent to several different systems

Pros

The logical order of the cloud software. it is easy to use

Cons

If you are on an Android phone you will need to be on Android 9 and over to use the app

Reasons for choosing Klaxon

It was fit for purpose and it works

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Samuel G.

Project Manager

Hospital & Health Care

### "Easy to set up and use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 20, 2021

Very helpful within the business. The customer service alongside this is wonderful.

Pros

Easy way to impact large groups of people.

Cons

There were some teething issues around the creation of templates.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

IT Business Partner

Legal Services

### "Great tool!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 25, 2020

Overall experience has been very positive indeed.

Pros

Easy to use. Very stable and reliable. Support is great. When you're working with the support team, you feel you are working as one. Feedback is greatly received and appreciated and changes required were implemented. The tool has taken away all most of the manual intervention and moved us away from sending emails. We use Klaxon for Major Incidents and Planned Maintenance and Klaxon does what is says on the tin. Klaxon is easy to tailor to your process. We would never consider moving back to the old process. Klaxon is easy to use, for administrators and user's of the system.

Cons

There were too many fields at the beginning and we streamlined them, so it was easier to use.

Reasons for choosing Klaxon

N/A

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Akash P.

Service Delivery Executive

Translation and Localization

### "Simple, quick and reliable Communication Tool "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 29, 2020

Klaxon has made communication during any incident type simple, quick and reliable. The team at Klaxon, during the COVID 19 pandemic performed very well under challenging circumstances resulting in the successful deployment of the platform across the company by the original pre-COVID timescales.

Pros

The ease of setup and impact on incident reporting across the company. Main dashboard has provided the end user with a reference point of all incidents across the company. This has been particularly useful for roadside reporting. The ability to add workaround detail / instruction to incidents and communicate this quickly has vastly improved user experience during incidents. Multiple communication channels with app based messaging, integration with Teams, SMS and email.

Cons

Service Now integration was not an offering at the time of purchase however this is being developed in collaboration with our requirements.

Alternatives considered

[Crises Control](https://www.capterra.com/p/186220/Crises-Control/)

[Blackberry AtHoc](https://www.capterra.com/p/13287/AtHoc-IWS-Suite/)

Reasons for choosing Klaxon

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Robin G.

Owner

Health, Wellness and Fitness

### "Great solution partners"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 6, 2020

Klaxon is great! It’s a powerful tool wrapped in sophisticated simplicity. It’s super easy to set up and administer. It changes the relationship between you and your customer. When you begin implementation you see the other possibilities and \[SENSITIVE CONTENT HIDDEN\] and his team are there to help you make them a reality.

Pros

The set up of Klaxon is really simple which means you can enjoy the benefits really quickly. Focus - It's really good at its core focus - increasing awareness for the most important information.

Cons

I'm finding it really hard to think of something.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NS

Nigel S.

Head of IT

Legal Services

### "Perfect for the New Normal"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 16, 2020

Pros

Klaxon is an easy to deploy and robust product that solves a key problem for us - how do we communicate directly to a large group of remote users about issues that affect them. The customisable notification options allow us to send messages only to users affected directly by IT or other service issues in a way that ensure message are taken notice of.

Cons

There is some configuration of Azure required upfront but the Klaxon team expertly guided us through this process.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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