--- title: "Klaxon Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Klaxon Software - reviews, pricing plans, popular comparisons to other Push Notifications products and more." source_url: "https://www.capterra.com/p/191975/Klaxon/" page_type: "product" language: "en" --- # Klaxon Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Klaxon ## What is Klaxon? Klaxons Push Notifications ensure everyone in your team is safe, secure and informed wherever they are in the world. Rest assured that your alert is received with our service, specifically designed to be at the forefront of your team's communication channels. Bypass missed emails anyone could overlook, and leave nothing to chance. ## What is Klaxon used for? [Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Incident Management](https://www.capterra.com/incident-management-software/)[Push Notifications](https://www.capterra.com/push-notifications-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £0.58 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Klaxon?[Manage this product listing](https://www.g2.com/products/klaxon-incident-management/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Klaxon 4.7 (6) VS. [4.5 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/) Starting Price £0.58 Per User, Per Month Starting Price $500 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (6) Ease Of Use 4.4 (7) Value For Money 5.0 (6) Value For Money 4.3 (7) Customer Service 5.0 (6) Customer Service 4.3 (7) ## Klaxon alternatives [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.9 (23)](https://www.capterra.com/p/186220/Crises-Control/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [ManageEngine AlarmsOne](https://www.capterra.com/p/162259/Site24x7/) [4.1 (8)](https://www.capterra.com/p/162259/Site24x7/#reviews) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162259/Site24x7/) [Squadcast](https://www.capterra.com/p/182098/Squadcast/) [4.6 (9)](https://www.capterra.com/p/182098/Squadcast/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/182098/Squadcast/) ## FAQs about Klaxon Overview ### What company size and specific industries is Klaxon built for? Klaxon is designed for organizations of all sizes that need to send emergency communications, including small businesses, mid-market companies, and enterprise teams. It is suited to sectors that manage business continuity, disaster recovery, IT downtime, pandemic response, and cybersecurity alerts, rather than a single industry. Features and Usability ### What are the key features of Klaxon? Klaxon offers mass notifications, alerts and escalation, and notification scheduling for incident communication. It also includes multi-channel communication through email alerts, SMS notifications, push notifications, desktop notifications, and web notifications, plus access controls, audit trail, reporting and analytics, dashboard views, and third-party integrations. Integrations ### Which third-party tools and platforms does Klaxon integrate with? Klaxon connects natively to Microsoft 365, Microsoft Azure, Microsoft Teams, ServiceNow, Typeform, and Zapier. These integrations cover productivity, cloud, IT service management, and form automation tools, giving Klaxon support for six third-party platforms. Getting Started and Support ### What training and onboarding options does Klaxon offer? Klaxon provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning for setup and feature review. Getting Started and Support ### What customer support options does Klaxon offer? Klaxon provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available to describe response times or helpfulness, so support experience details are not stated in the catalog data. ## Features AI summary Based on 984 Push Notifications reviews Capterra reviewers highlight these as the features buyers value most when choosing incident management software: - **Compliance Management** (**50%** of reviewers rated this feature as critical) - **Incident Reporting** (**59%**) - **Real-Time Monitoring** (**61%**) Klaxon includes **Incident Reporting** and **Real-Time Monitoring**, giving teams a way to document issues quickly and track active events as they happen. However, it does not include **Compliance Management**. Instead, it offers other important capabilities that reviewers also rate highly, such as **Real-Time Notifications** (**59%**) and **Alerts/Notifications** (**57%**), helping businesses stay informed, respond faster to incidents, and keep teams coordinated during critical events. Incident Reporting 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Audit Trail 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Communications Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record and track all relevant internal and external communications Contact Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Mass Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Send messages to multiple recipients at the same time Klaxon 47 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - App Notifications: Set-up notifications and alerts for mobile apps. - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Campus Notifications: Campus Notifications - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Communications Management: Record and track all relevant internal and external communications - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Geotargeting: Geographic location of visitors determines behavior of the software - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Interaction Tracking: Track interaction history by documenting conversations for contacts - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - Mass Notifications: Send messages to multiple recipients at the same time - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Notification Scheduling: Schedule when notifications are sent - Push Notifications: Trigger clickable pop-up messages - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - SMS Messaging: Send messages via SMS - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Communication: Send, receive, and respond to messages - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Web Notifications: Set-up notifications and alerts for web browsers and apps. --- Get Advice We can help you find the software with the features you need. Features 4.7 (6) 4.7 Based on 6 reviews ## Pricing Value for money 5.0 (6) Free Trial Free Version Basic £0.58 Per User,Per Month Value for money 5.0 (6) 5.0 Based on 6 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Typeform](https://www.capterra.com/p/137289/Typeform/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.7 Based on 6 reviews Filter by rating 5(4) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DC Daniel C. Operations Manager Education Management ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2022 Its a great product. Alerts can be sent to several different systems Pros The logical order of the cloud software. it is easy to use Cons If you are on an Android phone you will need to be on Android 9 and over to use the app Reasons for choosing Klaxon It was fit for purpose and it works Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Samuel G. Project Manager Hospital & Health Care ### "Easy to set up and use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 20, 2021 Very helpful within the business. The customer service alongside this is wonderful. Pros Easy way to impact large groups of people. Cons There were some teething issues around the creation of templates. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User IT Business Partner Legal Services ### "Great tool!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 25, 2020 Overall experience has been very positive indeed. Pros Easy to use. Very stable and reliable. Support is great. When you're working with the support team, you feel you are working as one. Feedback is greatly received and appreciated and changes required were implemented. The tool has taken away all most of the manual intervention and moved us away from sending emails. We use Klaxon for Major Incidents and Planned Maintenance and Klaxon does what is says on the tin. Klaxon is easy to tailor to your process. We would never consider moving back to the old process. Klaxon is easy to use, for administrators and user's of the system. Cons There were too many fields at the beginning and we streamlined them, so it was easier to use. Reasons for choosing Klaxon N/A Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AP Akash P. Service Delivery Executive Translation and Localization ### "Simple, quick and reliable Communication Tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2020 Klaxon has made communication during any incident type simple, quick and reliable. The team at Klaxon, during the COVID 19 pandemic performed very well under challenging circumstances resulting in the successful deployment of the platform across the company by the original pre-COVID timescales. Pros The ease of setup and impact on incident reporting across the company. Main dashboard has provided the end user with a reference point of all incidents across the company. This has been particularly useful for roadside reporting. The ability to add workaround detail / instruction to incidents and communicate this quickly has vastly improved user experience during incidents. Multiple communication channels with app based messaging, integration with Teams, SMS and email. Cons Service Now integration was not an offering at the time of purchase however this is being developed in collaboration with our requirements. Alternatives considered [Crises Control](https://www.capterra.com/p/186220/Crises-Control/) [Blackberry AtHoc](https://www.capterra.com/p/13287/AtHoc-IWS-Suite/) Reasons for choosing Klaxon Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RG Robin G. Owner Health, Wellness and Fitness ### "Great solution partners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2020 Klaxon is great! It’s a powerful tool wrapped in sophisticated simplicity. It’s super easy to set up and administer. It changes the relationship between you and your customer. When you begin implementation you see the other possibilities and \[SENSITIVE CONTENT HIDDEN\] and his team are there to help you make them a reality. Pros The set up of Klaxon is really simple which means you can enjoy the benefits really quickly. Focus - It's really good at its core focus - increasing awareness for the most important information. Cons I'm finding it really hard to think of something. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NS Nigel S. Head of IT Legal Services ### "Perfect for the New Normal" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2020 Pros Klaxon is an easy to deploy and robust product that solves a key problem for us - how do we communicate directly to a large group of remote users about issues that affect them. The customisable notification options allow us to send messages only to users affected directly by IT or other service issues in a way that ensure message are taken notice of. Cons There is some configuration of Azure required upfront but the Klaxon team expertly guided us through this process. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.