# Page 11 | Acuity Scheduling Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Acuity Scheduling the right Appointment Scheduling solution for you? Explore 5747 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/191978/Acuity-Scheduling/reviews

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Acuity Scheduling

4.8 (5747)

[View alternatives](https://www.capterra.com/p/191978/Acuity-Scheduling/alternatives/)

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Last updated March 13th, 2026

# Page 11 - Reviews of Acuity Scheduling

## Showing most helpful reviews

Showing 251-275 of 5747 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

hJ

heather J.  
acupuncturist  
Alternative Medicine  
Used the software for: 2+ years

### "NO customer service "

February 6, 2020

4.0

Product is great. Customer service is terrible.

Pros

It is user friendly and easy to use. My clients have mentioned that they like the ease of the software when scheduling.

Cons

You will never be able to speak to a customer service representative. Ever. They want to you to email and set up an appointment for someone to email you back and discuss your issue via email. It will take forever and when you are a small business owner, very frustrating to not be able to chat with someone and deal with an issue very quickly and get it resolved. Instead, it will take several days and because you just don't have the time to sit at your computer all day, you will just move on and never get your issues dealt with. They say that they do not offer phone support at all. To me, this is very poor customer service. Also, very frustrating when you have been paying the company for over five years and they can't even do you the curtesy of having a human call you. Also, if you have different types of appointments you will be offering. You will not be able to only allow a certain appointment to be scheduled only next to another already scheduled appointment. So this will leave you with big empty windows of times between appointments. If you want to only allow customers to schedule next to already made appointments, you can do that. But that only is a convenience ,if all of your appointments are of the same type and time duration. If you have 30, 60, and 90 minute sessions, this will not be of use to you. It is very frustrating and negatively effects my business every single week. Again, you won't be able to talk to anyone to see address your issue.

Review Source

VR

Verified Reviewer  
Review  
Business Supplies and Equipment  
Used the software for: 2+ years

### "AcuityScheduling is an outstanding platform that provides comprehensive solutions for a variety of o"

November 12, 2022

5.0

very good in all

Pros

Clients Can Quickly View Your Real-Time Availability, Self-Book and Even Pay.

Cons

The UI is crunchy. It's not intuitive, and the submenu sometimes dont

Review Source

LN

Lydiah N.  
Student Association Leader  
Higher Education  
Used the software for: 2+ years

### "Super-duper scheduling tool"

October 20, 2023

5.0

Acuity scheduling is a real life hack that every student need. It helps schedule for every class, CATs, Presentations, Groupmeetings and even exam in link with your Google calendar . It has helped me attend to each of the above which actually led to me being crowned as the holistic scholar of the year 2022 because Iam able to balance school work, co-curricular activities and life with the help of Acuity scheduling. And if it worked for me then it can work for you if you try it.

Pros

What I like most about Acuity scheduling is that first of all it meets all my scheduling need as a student. It was also quite pocket friendly to acquire it. And getting it up and running is a simple task because there is alot of information available online and YouTube that will help you configure it in minutes. It's marvelous UI is makes it easy to use and works extremely well in scheduling each and every engagements and then automate follow up. It also allows me to add any appointment or rather task faster to my Google calendar. Another feature I have found a bonus to me is automation of payments done and paid. On overall it is an excellent tool that helped me account for my time and ensure I spend it productively

Cons

At this point of my usage Iam unable to point fingers on any negative thing about it .

Review Source

VM

Virginia M.  
Business owner  
Financial Services  
Used the software for: 2+ years

### "Acuity is Reliable!"

May 29, 2023

5.0

Pros

I like the ease of use and the multiple ways that it makes it easier for both me and my clients to communicate regarding appointment times

Cons

I think it would be helpful if they had more user or help tips for each function in the program

Review Source

RR

Raymond R.  
Self employed\\owner home repair services  
Construction  
Used the software for: Less than 6 months

### "Scheduling\\appointment maker"

March 3, 2021

5.0

So far it's been a great introduction and beginning of a long relationship ahead. I'm now and to free up some time for other things needing done while a aquity works for me!

Pros

I love that you can integrate into current platforms and social media business tools and calenders with little or no effort on my behalf. Love the pricing and services template to record the services you offer and prices. Also allows customers to create their own appointment using your service template line items, and you can choose certain services to be only privately accessed by me that you can change easily anytime. Alerts you by email if you daily, weekly or monthly schedule and appointments whichever cycle you prefer

Cons

There's really nothing that I can say I dislike about aquity, there's still alt I have to learn that I'm positive will only cause me to like this software even more. Such as intregating into my Google business booking tool and my website booking tool. I know that you can do this already I'm just not tech savvy enough to be able to do it.

Reason for choosing Acuity Scheduling

Easy to use, courteous customer service offers free of charge services such as scheduling tools that you can use to get the feel for the platform to get to see if you're able to conquer the tech savvy, levels before purchasing

Switched from

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Stumbled onto an offer of free trial after having some issues with current provider with expensive fees, offering nothing for a free tier level such as aquity does, even if you choose to discontinue free trial tier with aquity, they still have services they offer to you free of charge to use as much as you like

Review Source

AF

Andrea F.  
Director/Midwife  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy to use, takes the stress out of managing appointments "

July 29, 2022

5.0

Saves me time which means it saves me money!

Pros

Acuity integrates easily with other platforms and offers an automated booking process that saves me so much time. I love that it syncs with other calendars and that clients can easily reschedule appointments themselves.

Cons

It would be great if multiple acuity accounts could be managed in one space. I have two businesses and need to log in separately to each calendar. They can speak to each other with the google integration but would love one overview

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Reason for choosing Acuity Scheduling

More features for the price

Review Source

jP

john P.  
Owner  
Photography  
Used the software for: I used a free trial

### "Not often I can give a 5 Star review"

August 6, 2020

5.0

To be honest I was just expecting another calendar booking system. I say another because there are hundreds if not thousands and I have used quite a lot including some custom made ones written for me. The problem with many booking systems is they all seem to be specific for certain markets such as room bookings systems and it will have an ugly interface for the customer or ceratin features will be missing. With Acuity Scheduling I was pleasently suprised, First of all the customer screen looks professional and not over busy and confusing. Customer simply selects the product, Date and time slot. Once they are happy they make the booking and you can even request payment there and then. Awsome.. You can setup discounts, coupons and voucher codes, Allow customers to cancel, reschedule the appointments leaving you to do what you do best and not worry about any admin. For me as a photographer, I finaly found something that works for me, is fast, looks good and offers so many custom options.

Pros

Integration with other apps and to your own existing website Synchronization with the Facebook calendar and google etc. Very feature-rich and easy to customize. being able to set time aside before and or after bookings allow me to prepare for my next session. Everything is self-serviceable for the client, from selecting the product, finding a date and time slot and making payment.

Cons

OK... So I am going to be very picky here, Very very picky. When creating an event or editing an event or making any type of change you have to find the save button, often right at the bottom of the page, now that may not be a problem for some, but often it is easily missed and you may think the change has been auto saved when it fact it has not and you may have just lost everything. An autosave feature upon any change is any part of a form is filled in would be awsome. When creating an event and setting the duration of the event, you have to input how many minutes it is. Why not enable selecting hours and minutes? I do not want to work out how many minutes a 5 1/2 hr session is going to take. Likewise, what if a session takes up the whole day? just give me the option to choose the whole day.

Reason for choosing Acuity Scheduling

The features I need all come in the Emerging package which is perfect for me. Other competiors was more expensive, did not have the full feature set as Acuity and did not look as good.

Review Source

Michael S.  
Executive Coach  
Professional Training & Coaching  
Used the software for: 2+ years

### "Never a glitch"

August 5, 2022

5.0

I've found it to be reliable and easy to use. Clients love it.

Pros

The time zones shifting for the clients is a HUGE win. Reminder set up was a breeze.

Cons

Having multiple calendars for different companies and having them talk to each other became difficult.

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Reason for choosing Acuity Scheduling

Ease of use and clean user interface for the clients

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Ease of use and pricing.

Review Source

RF

Regina F.  
Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Acuity Scheduling works great!"

August 19, 2024

5.0

I enjoyed Acuity but decided to stop paying for it. I use free calendly now

Pros

I loved the ease of integrating Acuity with my google business

Cons

Cost of plan for more features. I liked what I could do with Acuity but it cost me more to add some key features.

Reason for choosing Acuity Scheduling

I had already been using Acuity and wanted to keep things consistent instead of going with new service

Review Source

AE

Alaa E.  
Technical Outsourcing Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Great features in one place that enable us to manage appointments and meetings with high flexibility"

July 18, 2022

5.0

Acuity Scheduling can accomplish a lot in one place, and without the need to move between many applications, where we can schedule appointments and send invitations and also we can prepare meeting minutes, save and update them with ease.

Pros

Acuity Scheduling is ideal for addressing the appointment and meeting scheduling needs of individuals and teams of all sizes, as we can prepare private as well as standardized calendars for all team members, so that they can coordinate their appointments with great flexibility and ensure everyone's approval. I love the fact that there are many templates that can be customized to suit the nature of our tasks, and this enables us to prepare a customized form for each meeting through which we can update meeting minutes, add colleagues’ notes, and also save and share them easily. I also like the possibilities of sending invitations and alerts about any changes to the meeting date so that everyone can see the new dates clearly.

Cons

Nothing worth mentioning, Acuity Scheduling is very organized, easy to use and performs the required functions very efficiently.

Review Source

Angela P.  
Career Coach & Counselor  
Human Resources  
Used the software for: I used a free trial

### "Essential and effective"

June 29, 2023

4.0

Pros

I appreciated various features of Acuity Scheduling. Firstly, it is a convenient and user-friendly tool. Although I am not an expert in computer science, I understand the technology and manage pretty well when using these tools. Setting up my page was easy: the platform offers essential but practical and user-friendly customization options (color, layout, functions). Appointments can be synchronized with various calendars, and the system works punctually and precisely. I appreciated its simplicity because it effectively fulfills its scheduling function. The monthly cost is affordable, although it depends on how many subscriptions you already have for various platforms to manage your daily activities. But it doesn't stop there. It has other features that can be very useful for a solopreneur. It allows for controlling a client database and invoices (recent integration), and, most importantly, it has a valuable section for managing reports on various data types it collects, including conversions. This allows for obtaining helpful information for your business's commercial and strategic management.

Cons

I used Acuity Scheduling for a short period recently, and I was delighted with its performance. I didn't stop using it because it had any drawbacks, from my point of view, but simply because the organization of my work has changed, and now clients come through agencies I collaborate with. Therefore, I no longer have the need for a self-scheduling tool.

Review Source

LL

Liz L.  
Director  
Entertainment  
Used the software for: Less than 6 months

### "Play Rehearsals Made Simple"

February 4, 2021

5.0

I am usually on the artistic side of production so I wanted a scheduler that would offer many options but still be very user-friendly. That is exactly what I found with Acuity. I am rehearsing a monologue play with many different actors. I cannot tell you how much time I have saved allowing my performers to do their OWN scheduling of rehearsals based on their availability. No tracking down and then having to amend the times and days they may be free to rehearse. It also has meant that unforeseen circumstances have been a nonissue. No shuffling rehearsals around. All available hours for rescheduling are right there. Easy for my actors to see and select a new time that works for them. And then I am notified they have changed their rehearsal. It is great! Since we were already rehearsing digitally through zoom, the option to connect the two directly has been another time (and energy!) saver. I can go into zoom and it has automatically created a meeting for each rehearsal scheduled. And if it is rescheduled the original is deleted. I used to have to do all that manually! Bravo all the way around. This product deserves a standing ovation.

Pros

The automated aspects of this scheduler are robust. Both on the user end - confirmation emails and easy rescheduling. I also love that I get reminders for all scheduled times on my end. And I know right away when there is a new appointment scheduled. One of the best parts: It connects directly to Zoom. Having that streamlined has been so helpful. No extra time and headache with links and passwords! I am using it to rehearse for an online performance of my monologue play. It has been a big hit with my performers - allowing them considerable flexibility. I’m also able to set limits - daily and overall. So that I’m not ever taking on more work than I can handle. I plan to continue to use it with my private acting sessions. Highly recommended for artists who run their own classes, etc.

Cons

The resources and room options have to be manually duplicated. If there was a “copy” option for those, I would use it more. For my use- Most of those would be nearly identical. Just applied to a different type of appointment.

Reason for choosing Acuity Scheduling

I was originally using google forms and it was not automated in any way. It really became frustrating quite quickly and I knew I had to look for a solution. So happy to have found Acuity Scheduling.

Review Source

CB

Crystal B.  
Hair stylist  
Consumer Services  
Used the software for: 1-2 years

### "Everything you need in a scheduling a app"

January 11, 2022

5.0

Everything has been great

Pros

Everything is customizable from the landing page, to how you except payments, to add ons for specific services, and terms and conditions

Cons

I wish there was a marketing side included so that I can send out important info or updates from within the app without using a third party

Alternatives considered

[StyleSeat](https://www.capterra.com/p/176521/StyleSeat/)

Reason for choosing Acuity Scheduling

The fact the the main page is set up to where client have to read before booking.

Switched from

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

I started having issue with payment reports, and consent forms. Also I didn't like that I couldn't choose add ons for specific services I had to just add a completely new service and hope the clients book correctly

Review Source

RG

Renee G.  
Office Administrator  
Financial Services  
Used the software for: 2+ years

### "Acuity Scheduling"

October 4, 2022

5.0

We've been using the software for about 3 years and like the fact that we can set up appointments and have it send forms to the the client, so they can have things ready, when they come in.

Pros

Integration was simple. Our clients love being able to access our advisers calendar and scheduling their own appointments, when it's convenient for them. We are able to block out time, when needed, and clients can see what is available.

Cons

I wish it was easier to change an appointment made through Acuity, in our CRM.

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Reason for choosing Acuity Scheduling

It seemed easier to use at the time. We had 2 offices we were using it for.

Review Source

VR

Verified Reviewer  
Owner  
Photography  
Used the software for: 6-12 months

### "Worst experience ever. Do"

February 3, 2024

1.0

Worst experience we could have possibly had. We use acuity for our photography studio and had been running smoothly for 12 months. Then out of the blue we noticed we had been logged out of the platform and we couldn’t log back in. Lo and behold our account had been completely wiped. We had no access to bookings, client details nor could we receive new bookings. Support were woeful and we have been going round in circles trying to regain access. This was no fault of our own, a complete mystery yet they don’t seem to understand that we are quite literally losing thousands of dollars in business from this!!! It’s infuriating- oh and every support message is from a different person and they are so slow to respond even though they state they have support 24hrs! There’s no end in sight to this. An awful experience

Pros

Nothing. We’ve had the most stressful, upsetting experience.

Cons

How after 12 months our account just randomly, with no explanation or reason was wiped. We lost everything. All of our bookings, client data, ability to make new bookings. Thousands of dollars was lost and it was a truly infuriating experience. Support is advertised as 24 hours but I can tell you it’s not!! Takes around 12 hours to get an email reply and this is the only way to contact them. Awful awful awful

Review Source

NN

Nicole N.  
Counselor  
Mental Health Care  
Used the software for: 1-2 years

### "Scheduling Platform"

January 21, 2022

3.0

I had a good experience with Acuity. I highly recommend it for someone who doesn't need anything complex. It is definitely great for someone starting out and learning what is out there and trying to get a feel for what they need.

Pros

I liked that the platform would email me weekly or daily, per my selection, to inform me of my meetings for the week. This was a really great feature that I enjoyed. I chose to get reminded weekly at the beginning of the week so that I can plan out and see my week early on. The reminder feature was also great. The app sends an email 24 hours before the appointment to yourself and client. It also sends out emails to alert you when an appointment is scheduled, rescheduled or cancelled. I loved that I could set if I wanted my clients to be able to cancel or reschedule or not. I was also able to set a time limit for scheduling and cancelling and that was a great feature. It helped to keep the schedule balanced and workable. I really do like acuity for scheduling. It was great and straight forward. You are also able to connect your calendar to google so that it syncs when someone schedules. There are also other integrations you can use like zoom for video sessions and quick books for accounting. A lot of these things are offered on the basic (free) version so that is a plus.

Cons

I didn't necessary not like things about the software but there were benefits on other software that attracted me more to them such as being able to decline an appointment, being able to do billing within the software, and being able to take payments and do notes. These are things specific to my field that made my work easier and so the transition made sense.

Review Source

Jason V.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Best scheduling software for teams"

July 23, 2021

5.0

Pros

We used this software as a team with one calendar to keep things organized over our whole organization. We had a small sales team that allowed for each lead that came in to schedule the next sales associate in line for a meeting.

Cons

The learning curve was more difficult than other scheduling apps we used, but not that much. It didn't take much to get used to and once we did it worked like a breeze .

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Reason for choosing Acuity Scheduling

It had all the features for a multi-person team we needed that didn't cost a fortune.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

We needed an option where the booking form would take turns scheduling in the next sales associate. Nothing else did this for the price point as well.

Review Source

EL

Elyssa L.  
Lead Coach  
Education Management  
Used the software for: 2+ years

### "I love Acuity Scheduling! "

May 17, 2022

5.0

Pros

I've been using Acuity Scheduling for more than three years and it has been instrumental in our company. The confirmation/reminders are so helpful and takes one more thing off my plate. It's so helpful for me to see my calendar on my personal cell phone/iCal. It keeps me on track! I'm always scheduling sessions on the go and it's a very helpful feature.  

Cons

The only con I can think of is that I'm unable to add a "class" from the mobile. Perhaps I just don't know how to do it yet, however, if there is a way to do so, that'd be great.

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)[Setmore](https://www.capterra.com/p/122035/SetMore/)

Review Source

SS

Sarah S.  
Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy way for clients to schedule appointments "

August 3, 2023

5.0

Overall positive

Pros

Ease of use, ability to set schedules. Links are easy for clients to use and navigate.

Cons

I would like the ability to open xx amount of spots for different call types; for example, xx amount of calls per day for consults and also for regular calls, as they have different call durations. I also would like the ability to set different amount of calls available on specific days vs a blanket limit per day.

Review Source

DM

Daniel M.  
Co-owner  
  
Used the software for:

### "Great software but lacking"

September 3, 2015

4.0

Overall, it's perfect for us. It's everything we need in our scheduling software and it helps tremendously to have an embedded feature to embed on our site without having to redirect customers. If you need to modify the scheduling page in any way, you must do it through CSS (no HTML available). So, if you aren't a computer scientist, you may have trouble customizing some of the page (colors and wording is customizable with a click of a button). A couple of issues I have is 1) no re-direct feature. For example, if I wanted my customers to open the scheduling page in a new window instead of on my website, they see example.acuityscheduling.com but they should see is example.mydomain.com. I think it's called domain mapping? It would be a great feature to have our page with a custom url (not one with Acuity Scheduling in it). Another issue.. 2) payment methods are EXTREMELY limited (just PayPal, Stripe and Authorize.net). There NEEDS to be more payment processors.. seriously.. Also, 3) If you have Stripe connected, you may have PayPal connected also. If you have PayPal connected, you may have Stripe connected also. But, if you have Authorize.net connected, you may not offer PayPal.. it makes no sense why this is and will be very frustrating for Authorize.net merchants using Acuity Scheduling. Another problem? No customization of the checkout. If you need to change the wording of the payment page, you can't. Why? I don't know but I am upset about this. BIGGEST PROBLEM AMONG THEM ALL -- there is no way for your client to schedule more than one service at a time. Yep.. you read that right. They can schedule the same service as a repeat but there is no way for them to book multiple service in one appointment (on same nor different days/times). It's bad.. so, my clients have to book multiple appointments for multiple services and times and it's just a huge mess. A real inconvenience. Is Acuity Scheduling worth the price? I suppose (there is a free version available but you are very very very very very limited). There is some work to be done, some upgrades and features that need to be placed before this is considered "Great" or "Awesome". There is a lot of things that this company can do to make this better and I am not convinced yet that they are even considering upgrading. Step up to the plate and upgrade your software and you have a homerun. Seriously.. maybe a grand slam. So far though, it's a single (or a walk) =(

Review Source

Response from Squarespace

September 3, 2015

Hi Daniel -- thanks for writing this review, and glad to hear that Acuity is perfect for you! Just a couple things to clarify... \* Quite a bit can be changed with your colors, logo, and adding extra formatting all without CSS. That's just an extra bonus for especially techy people to totally revamp the look of their rescheduler. \* You can also embed the scheduler directly into your website. That way people can stay on your domain and completely book their appointment from within your site instead of going off to Acuity. If you need a hand with that, our developers will even embed the scheduler into your website if you ask. \* Scheduling more than one service: you can offer that with add-on services. Under Appointment Types head over to Add-Ons then you can set up which services can be booked with which other ones. For example, that can be used so if someone is booking a Haircut they can also add on Coloring and book both services at once.

Tammi O.  
Owner  
Financial Services  
Used the software for: 2+ years

### "Functionality revamped - blows the others out of the water "

August 28, 2019

5.0

I had previously been using Calendly when someone recommended Acuity for one of my clients. It allowed me to set up customized scheduling pages not just for 1 client but several of his managers as well. Then I created an In Take form for each appointment type that would sync with each manager's calendar so they would have all the information they needed during the call. I also customized the emails (including Confirmation, Cancellation, Reschedule and Reminder). Add a text reminder 1 hour prior to the scheduled appointment and it is just a great tool! I would also run weekly reports in Acuity to send to managers. I am sure I only used a fraction of the services offered in Acuity even though I paid for the very reasonably priced service, but it fulfilled the needs.

Pros

I love that I can set up a very detailed landing page and with a paid subscription have both email and text reminders automatically go out to clients (and have the option to have a reminder be sent to the owner of the calendar as well). Completely sync's with your calendar.

Cons

There is a little learning curve with this BUT it is absolutely worth it because of all the "bells and whistle's"

Reason for choosing Acuity Scheduling

The customization options including landing pages and reminders were a huge factor but then when I found I could have several appointment types and form types it was a hands down winner.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Acuity allows for much more customization and includes options that the other product did not, like reminder emails and texts.

Review Source

BU

Brandy U.  
Covid response assistant  
Government Relations  
Used the software for: 1-2 years

### "Love Acuity"

December 20, 2022

5.0

Overall I am extremely satisfied with Acuity Scheduling. It made the pandemic easy and manageable for our company.

Pros

I like that this software is easy to use. It made scheduling covid test drive through appointments easy and manageable with no contact. It also is easy to use on mobile devices, making it easily accessible even when not in office

Cons

Honestly there isnt much that I could say that I liked least of Acuity. The only thing I can think of is it has glitched once or twice but it was nothing major.

Review Source

DL

Deise L.  
SEO  
Education Management  
Used the software for: 6-12 months

### "Acuity Scheduling is a manager"

September 15, 2023

5.0

Overall, I adore Acuity Scheduling; it is my right arm in this industry and a crucial component of both my life and my business.

Pros

I adore the software's customizability since it allows me to combine it with so many other programs and make things extremely simple for my clients.

Cons

There is no simple way to delete an entire section of appointments, which has come up on multiple occasions when I've needed to delete a sequence of appointments. to remove all of the appointments in a segment. For instance, I had a number of group bookings for webinars that had many dates. I had to manually delete each one by typing DELETE. It would be much better if you could eliminate a whole "category" of reservations.

Review Source

AF

Ahmed F.  
Planning and project control engineer  
Construction  
Used the software for: 2+ years

### "The best application that allows you to schedule your appointments accurately"

November 13, 2021

5.0

For me, since the beginning of my use of Acuity Scheduling until now, I have not missed any appointment, and all the appointments that I have scheduled have been completed at the same time, and I have enough ability to know the appointments that I have to do well in advance through the alerts that I receive on the phone in a manner continuous.

Pros

What I like the most about Acuity Scheduling is that it allows me to directly schedule appointments with clients just by sending a link. After clicking on the link, the appointment is automatically added to the calendar of the mobile phone and my computer, and the same thing is for the client, and therefore the client and I will receive notifications of the exact date on the mobile phone directly, which gives more credibility to the appointments and eliminates the problem of conflicting appointments that were previously occurring. This feature is very useful and facilitates the lives of people who need to meet many clients, as the Acuity Scheduling application will be the perfect solution for them, as they will ensure that all their appointments are scheduled correctly and there can be no conflicts with them, as the application will allow the user when he needs to schedule a new appointment If this time is available first.

Cons

The Acuity Scheduling application is very distinctive, the user interface is clear, it is easy to use for all levels, and it performs the functions that it was designed correctly.

Review Source

Sumit S.  
Founder  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best for beginners or startup’s "

March 10, 2022

5.0

Overall I am pretty happy with acuity. Yes, it has some perks of its own but it does it’s job at a great speed.

Pros

Acuity definitely has more to offer comparing with other online scheduling systems out there. One need to tweak a little bit in their settings to fully understand it power.

Cons

No custom medications can be made. You have to use it as it is.

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)[Appointy](https://www.capterra.com/p/122249/Appointy/)[Timely](https://www.capterra.com/p/142756/Timely/)

Reason for choosing Acuity Scheduling

More flexible than others

Switched from

[Amelia](https://www.capterra.com/p/200413/Amelia/)

1\. Cost 2. Customisation

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