# Page 4 | Acuity Scheduling Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Acuity Scheduling the right Appointment Scheduling solution for you? Explore 5745 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/191978/Acuity-Scheduling/reviews --- Acuity Scheduling 4.8 (5745) [View alternatives](https://www.capterra.com/p/191978/Acuity-Scheduling/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Acuity Scheduling ## Showing most helpful reviews Showing 76-100 of 5745 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AR Andrew R. Me Health, Wellness and Fitness Used the software for: 1-2 years ### "One of the most popular for a reason" January 23, 2025 3.0 Pros Scheduling simplified. A very easy a quick way to create a scheduling system online. Cons expensive for what it offered. Little control over what I can modify. Review Source LF Lana F. Electrical Engineer Civil Engineering Used the software for: 1-2 years ### "Our masterpiece with appointment scheduling." December 9, 2024 5.0 Incredibly awesome for appointment scheduling. Masterpiece for online booking. Pros Lovely reminders for my appointments. Simple online booker. Cons Incredibly awesome with appointment scheduling. Review Source VI Vanessa I. Esthetician is Cosmetics Used the software for: 2+ years ### "Great Scheduling Service!" March 10, 2026 4.0 It does make my life easier, but I just wish that they would add the option to select more than one service at a time Pros I like that you are able to track if the recipient of an email read the email. That way I know that emails I am sending out are being read. Cons I do not like that you can not book more than one service at a time. It makes it harder for me because I have to create a whole bunch of add on services or create new services. Review Source EG Erica G. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "A Must for Small Businesses" January 16, 2025 5.0 Overall I had a great experience with Acuity. It is user-friendly on both sides and I liked the free option had enough features to be beneficial to my business. Pros I like that Acuity Scheduling is user-friendly on the back and front ends. It is easy to add to my email signature for access to potential clients and easy for me to log-on and see my calendar. Cons I had some frustrations when I wanted to integrate it into my website. So the go around I found was to put it on my email. It did make it a little for difficult for those that did not contact me first to get on my calendar. Review Source SS Slindner S. Senior Researcher Education Management Used the software for: 1-2 years ### "Effortless Appointment Management with Acuity" November 19, 2024 5.0 Pros I like the ability for clients to book appointments directly without back-and-forth emails which has saved us plenty of valuable time. Automated email and SMS reminders ensure clients show up for their appointments. Cons Advanced analytics and other great features, are locked behind higher-priced plans which can be costly. Review Source FK Frank K. Berater Marketing and Advertising Used the software for: 2+ years ### "Solides Buchungssystem mit vielen Möglichkeiten" January 16, 2025 5.0 Kunden haben es sehr gern verwendet und ich fand es zuverlässig und übersichtlich. Pros Das Anlegen der Zeitfenster für die Termine war sehr gelungen. Auch die Oberfläche für die Nutzer war schlank gehalten und lässt sich mit CSS auch schon anpassen. Cons Die Anpassung im Deutschen war etwas kompliziert und nicht vollständig möglich. Review Source DJ Daphnah J. Website Designer Design Used the software for: 2+ years ### "Great features and automations to get the job done!" November 23, 2024 5.0 Acuity gets the job done and has many great and useful features. I never had a problem with it and would recommend it. Pros I like that I can have custom email reminders and follow up emails, use it for classes, use discount codes, and have many staff members use it. The calendar syncing feature is also really nice. Cons I'm not a fan of the interface, its not always the most intuitive and the client facing side isn't the most attractive. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Needed to have easier options for staff members. Review Source lB latoya B. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "Self Schedule" November 19, 2024 4.0 I started with acuity as an entrepreneur. i liked the idea of being able to let clients self schedule and view the calendar, eliminating that as an additional task for myself. Pros the fact that you could book appointments and see the calendar Cons it wasn't as user friendly as i liked, i felt like there weren't enough options to customize the calendar. Review Source AV Arianne V. Lash technician Cosmetics Used the software for: Less than 6 months ### "The best software " March 8, 2025 5.0 My overall experience has been a amazing Pros How easy it is to make your schedule online Cons The app is perfect as it is and very helpful Review Source NH Nathan H. Chiropractor Alternative Medicine Used the software for: I used a free trial ### "Solid scheduling software" March 11, 2025 4.0 Pros Solid software with good integration to square space website. Cons Hard to customize unique scheduling needs and allow online scheduling. Review Source MH Marisa H. General Manager Professional Training & Coaching Used the software for: 6-12 months ### "Acuity" February 15, 2019 4.0 Pros This program is super simple to set up and utilize in my coaching practice. I love that I can set custom appointments and share it just about anywhere. Cons I only use the free version so I'm limited in additional features but so far I don't have any complaints. Review Source Kai Z. realtor Real Estate Used the software for: 6-12 months ### "Review on Acuity Scheduling" December 28, 2025 5.0 Pros What I like most about Acuity Scheduling now is how automated and customizable it is. It makes booking effortless by handling availability, confirmations, and reminders automatically, while still letting you tailor scheduling rules and client intake forms to fit specific needs. Cons What I like least about Acuity Scheduling now is that some advanced features and integrations can feel complex or locked behind higher-tier plans, which can make setup and customization take more time than expected. Review Source TD Tom D. Owner and Lead Photographer Photography Used the software for: 2+ years ### "Acuity Scheduling works" October 16, 2024 4.0 Overall, it was a very good experience. When contracted clients need to schedule photography sessions with me, it gets the job done. Pros Acuity Scheduling allows me to schedule contracted clients without necessarily having direct contact with them. Cons I do not have the autonomy to make profile changes if needed. Review Source AH Alex H. tutor E-Learning Used the software for: 2+ years ### "Great scheduling calendar" October 23, 2024 4.0 Pros It has many modes to see the calendar and can directly schedule on the calendar. Cons Nothing. Very easy to use and has helped me organize my work. Review Source DB Daniella B. Makeup Artist Cosmetics Used the software for: 2+ years ### "Acuity useful for bookings" September 20, 2024 5.0 Overall I enjoy Acuity scheduling and use it to schedule appointments for my clients. I find it easy to use and integrate into my business. Pros I like that it has an app making it accessible on my phone as well as on my PC so I can switch use in between each one. It’s fairly straight forward and has features making it easy to schedule appointments. Cons I like Acuity overall but wish there was a feature that allowed appointments and bookings booked in advance for a certain date (for instance, 1 year from now) with a price change/increase. Or make bookings available up to a certain date and open them back up again once that date comes around. Review Source AB Ann B. IT Expert Cosmetics Used the software for: 1-2 years ### "Acuity scheduling reviews." October 17, 2024 5.0 It was an excellent great start and affordable option fir online scheduling Pros It is simple to use and affordable. It offers business a reliable option for managing their bookings. Cons The appearence of Acuity is palin and lacks customization options. Review Source SJ Sam J. Office Administrator Utilities Used the software for: 1-2 years ### "Makes Appointments Easy" September 17, 2024 4.0 Nothing but good things to say about Acuity Scheduling. Great app for planning, booking, updating, scheduling... You name it! I really like the integration with other services to promote your business though software like Instagram or Facebook and how easy it makes it for customers to work with us on them. Great success using this program! Pros The communication is top tier. There is a significant decrease in scheduling conflicts. Time management is spectacular. There are real-time availability updates, which is nice. Booking appointments is made easy along with rescheduling or updating them. Cons The pricing is a little off just because you have to pay more for what you need but then receive far too much more than needed. There is no middle ground. Also there are some scheduling limits. Other than that all can be overcome and/or worked through. Review Source JF Joe F. Associate Professor of Law Higher Education Used the software for: 2+ years ### "The only scheduling tool that really matters, Acuity Scheduling." September 5, 2024 5.0 Acuity Scheduling makes scheduling such an simple process for me and has helped me get to schedule for lectures easily with my students. The experience has been so good and i have loved all things about it. Pros Acuity Scheduling automations offers an option for automated scheduling that has taken away all the burden of scheduling manually. I like how i get notifications everytime a scheduled meeting is nearing as it allows me to prepare adequately for the meeting. Acuity Scheduling data safety tools has been impressive and keeps my personal information protected. Cons I had an easy time learning Acuity Scheduling and has never faced a major issue to complain about. Review Source AM Alison M. Data Analyst E-Learning Used the software for: 2+ years ### "Cutting Wait Times and Boosting Efficiency with Acuity Scheduling" September 11, 2024 5.0 Acuity Scheduling has transformed how we manage appointments at our university, giving us useful insights. Its strong reporting features help us spot peak times for student services, allowing better resource use and significantly cutting down wait times. Pros The platform's strong integration features have created a smooth data system, letting us link appointment data with student performance metrics and gain valuable insights into how support services affect academic results. Its customisable reports help us create detailed analytics on service use, find underused resources, and optimise staffing across departments. Cons We sometimes face API rate limits during busy times, which can delay real-time data updates and impact the accuracy of our instant reports. Switched from [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) We switched to Acuity Scheduling for its powerful reporting, easy integration, and efficient management of complex scheduling, which helps reduce wait times and optimise resource use. Review Source AK Alfin K. Cmd Apparel & Fashion Used the software for: I used a free trial ### "Final verdict " January 29, 2025 5.0 Acuity Scheduling is a powerful and flexible tool for businesses needing a reliable appointment management system. Its integrations, automation, and ease of use make it a strong choice, though it may not be the best fit for businesses on a tight budget or those needing complex event scheduling. Pros User-Friendly Interface – Acuity is easy to navigate, both for businesses setting up their schedules and for clients booking appointments. Cons Learning Curve for Advanced Features – Some users find the deeper customization options a bit tricky. Review Source RE Renée E. Dog Behaviour Individual & Family Services Used the software for: 1-2 years ### "Good scheduling software for the price " October 28, 2024 4.0 Overall I had a positive experience with Acuity but as my business needs her I outgrew it Pros Very simple to use and pricing is reasonable Cons Difficult to create group offerings and some custom events Review Source MH Monique H. Owner Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Scheduling master " December 2, 2024 5.0 Great experience , the greatest for my clients they love it and my team would recommend to anyone who is an appointment setter ! Pros The automatic booking feature is the greatest I was just astonished at the easier payments process Cons Nothing I loved everything about the service it was definitely A1 Review Source MS Melinda S. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "I really like Acuity " October 26, 2024 5.0 Very good- easy to use easy to manage and easy to update Pros Ease User and operator friendly Cost-effective Cons Does not integrate with a lot of systems Review Source IH Ivy H. Owner Consumer Services Used the software for: 6-12 months ### "Helpful 3rd party scheduling " December 27, 2024 4.0 Pros I appreciate that i can block off multiple days to avoid over scheduling Cons Some of the options for schedule seem to have multiple steps but this could be the 3rd party platform causing the issue. Review Source DH Dove H. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Not intuitive, Techy Interface, Support Not Great" August 16, 2024 2.0 I use it. It functions for what I need. I'm glad for some features. I have been using it for a very long time. But, I don't like the interface. There are issues I'd like to solve and ways to use it that are not easy and intuitive to figure out. Also there are ways to use it that I don't know how to find. Pros Integrates with squarespace. I don't believe anything else does and I believe squarespace bought out acuity so there you go. I know a lot of huge businesses use acuity so I'm open to learning how to use it more effectively. Cons Acuity does not make using it easy to learn, navigate or figure out. Their help features really stink. They have all this writing you can put into your availability type. I thought this was emailed to the client when they received their link. So I put all this time into writing up my parameters etc. and no one was following them. Finally I figured out that it is only shown when someone is scheduling and since I schedule in my coaching clients they never even see it! I didn't figure this out for 2 years! I still don't know how to put the writing in the correct place. I see it with other's using acuity. I also hate the interface. I love Calendy's interface. Clean, simple, intuitive. Acuities is very program or techy and not intuitive. Also, when you export your client into it does not keep all their appointment info which is what I needed and so I lost all that data and there is no way to export it. And, I didn't know I would be loosing it until it was already done. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing Acuity Scheduling Because I don't have the option of using calendy with squarespace Review Source Similar Products Featured ## Related categories [Massage Therapy](https://www.capterra.com/massage-therapy-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.