# Page 6 | Acuity Scheduling Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Acuity Scheduling the right Appointment Scheduling solution for you? Explore 5745 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/191978/Acuity-Scheduling/reviews

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Acuity Scheduling

4.8 (5745)

[View alternatives](https://www.capterra.com/p/191978/Acuity-Scheduling/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Acuity Scheduling

## Showing most helpful reviews

Showing 126-150 of 5745 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HN

Hamza N.  
Business Development Manager  
Building Materials  
Used the software for: 6-12 months

### "Smoothest scheduler on the market"

September 16, 2024

5.0

Overall a much better scheduling app than Calendly. Easy to implement automations.

Pros

Really sleek UI and makes booking very easy

Cons

Random bugs at times adding extra buttons. Creates friction.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Calendly was too bloated and hard to work with permissions.

Review Source

NW

Nicole W.  
Automotive Detailer  
Automotive  
Used the software for: 2+ years

### "Convenience at your fingertips! "

August 23, 2024

5.0

Our business has thrived because of the convenience using the Acquity app. Our customers have raved about how easy the product is to use.

Pros

The convenience of having scheduling on an app. I love that our clients can schedule on the app, that we can edit, and they can just reschedule on their own.

Cons

There are no cons that I have encountered.

Review Source

SO

Steven O.  
IT technician  
Education Management  
Used the software for: 1-2 years

### "Pros and cons of Acuity Scheduling"

August 21, 2024

5.0

Pros

The tool has a user friendly interface which makes scheduling of our daily activities easy

Cons

The tool works well so far and have not encountered any issues

Review Source

eA

eman A.  
hr  
Accounting  
Used the software for: 6-12 months

### "Acuity Scheduling"

September 29, 2024

5.0

Pros

Great software for small businesses as it automatically manages customer bookings.

Cons

I hope to add a longer free period to learn about the program, its flaws and secrets.

Review Source

DC

Dalton C.  
Senior Manager of Marketing and Communications  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great Tool to Streamline Your Scheduling Process"

October 2, 2024

5.0

Pros

This transformed our scheduling and made it so our clients can schedule themselves. Its highly customizable.

Cons

While it is highly customizable, there was a lot of learning that had to be done to optimize its use.

Review Source

TC

Taylor C.  
Optometric tech  
Medical Practice  
Used the software for: 2+ years

### "Acuity scheduling"

August 3, 2024

3.0

While this software is easy to use, it does not meet the same expectations of similar software. Not as customizable.

Pros

Ease of use. The flow of imputing patient data prior to scheduling is good.

Cons

Its allows patient appointment to be scheduled without all the proper patient information needed. The patient online scheduling allows patients to book appts in the wrong time slots and with missing information.

Review Source

PC

Paula C.  
Notary Signing Agent  
Legal Services  
Used the software for: Less than 6 months

### "Acuity Scheduling 4 star"

September 28, 2024

4.0

My overall experience with Acuity Scheduling on a scale of 1-10 would be an 9 due to being user friendly and compatible with my electronic device.

Pros

Acuity scheduling is user friendly. Scheduling was precise with detail of day, time and price and service needed. Also efficient with cancelations.

Cons

To change a day and time in Acuity Scheduling it would have to be closed out and start over.

Review Source

KR

Kasuku R.  
Marketing Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Acuity Scheduling is the Best Online Appointment Scheduling Tool"

August 8, 2024

5.0

Acuity Scheduling has been a super amazing tool. I do recommend Acuity Scheduling.

Pros

Acuity Scheduling has been a powerful online appointment scheduling tool. I am impressed by the efficiency and reliability of the features of Acuity Scheduling.

Cons

Acuity Scheduling has been meeting our needs. Acuity Scheduling is flawless.

Review Source

GM

Gabriel M.  
Owner  
Graphic Design  
Used the software for: Less than 6 months

### "CLIENT SCHEDULING made easy!"

September 2, 2024

5.0

Pros

How organized it keep my clients schedules.

Cons

My client wanted to add certain features that weren't available on the software.

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Reason for choosing Acuity Scheduling

More professional for my clients type of work.

Review Source

VR

Verified Reviewer  
Creative Coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Easy Concise, and Straightforward Scheduling"

September 22, 2024

5.0

Over it works for what I need it for, scheduling is easy concise, and straightforward.

Pros

The ease of scheduling single or multiple clients.

Cons

Nothing that I am currently aware of at the moment.

Review Source

DV

Donovan V.  
Retirement Benefit Analyst II  
Financial Services  
Used the software for: 6-12 months

### "Acuity Scheduling Review"

November 14, 2024

4.0

Overall, I have had a good experience using Acuity

Pros

It is a great service to use for scheduling meetings.

Cons

The user interface and experience could personally be a little better.

Review Source

CD

Camille D.  
Licensed Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Streamlined Scheduling "

September 13, 2024

5.0

Pros

Acuity is very user friendly and customizable.

Cons

I do not have any cons to report. Acuity is great!

Review Source

VR

Verified Reviewer  
CS Assitant  
Design  
Used the software for: Less than 6 months

### "Make your work automations, and save time!"

August 15, 2024

4.0

Pros

It is very easy to use - easy to set up different types of appointments, the automatic confirmation & reminder emails. My favorite thing in Acuity Scheduling is that I can customize appointment details. By using this I could give my customers some impression which I do extra miles for them.

Cons

Whenever I try to add new types of meetings or editing settings it confused me. The admin interface challenges to navigate. I often have to return to home screen and try to find correct option for me which made me frustrating

Review Source

VR

Verified Reviewer  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Feature Rich Calendaring"

July 29, 2024

4.0

Pros

I like that it syncs with other calendars and is accessible on different devices and platforms.

Cons

It is a little cumbersome to use and the nomenclature is not always 100% clear

Review Source

GM

Gabriel M.  
Licensed Sales Agent  
Insurance  
Used the software for: I used a free trial

### "Acuity Scheduling "

October 1, 2024

5.0

Pros

Acuity is a great appointment scheduling software.

Cons

I have no issues regarding Acuity Scheduling.

Review Source

jA

joseph A.  
ceo  
Cosmetics  
Used the software for: Less than 6 months

### "One of the best out there for scheduling online"

July 8, 2024

4.0

I recently used Acuity Scheduling and I would give it 4 out of 5 stars and I would recommend it to others.

Pros

What I liked most about Acuity was its user-friendly interface and the ability to customize my scheduling page to match my brand. The integration with my calendar and the option for clients to reschedule or cancel appointments easily were also great features.

Cons

What I liked least was the limited options for customizing email notifications and reminders. Overall, Acuity Scheduling is a solid tool for managing appointments and I would recommend it to others.

Alternatives considered

[Booker](https://www.capterra.com/p/90708/Booker/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Reason for choosing Acuity Scheduling

Online reviews I have researched seemed good, most of all the custom page option for booking

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Cost and customization for sure. The custom options are not in vagaro unless you add $20 a month to your already expensive overhead

Review Source

AF

Alicia F.  
Staffing Coordinator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Acuity Scheduling review"

September 11, 2024

5.0

Pros

Acuity Scheduling helps schedule on your own terms and allows you to book virtual appointments which is great.

Cons

At times blocked periods wont sync with other calendars. Does not support all HIPPA information

Review Source

CC

Chanel C.  
Registered Nurse  
Hospital & Health Care  
Used the software for: 2+ years

### "A reliable product"

August 2, 2024

5.0

Pros

I like the ease of scheduling my beauty maintenance appointments. Overall, it is typically easy to navigate. And it’s nice to have everything stored when revisiting a business.

Cons

I do not like the view of old appointments. I would prefer a different layout.

Review Source

VR

Verified Reviewer  
Global Marketing  
Entertainment  
Used the software for: I used a free trial

### "Good Reminder App"

July 14, 2024

4.0

Pros

One thing I really like about this app is that it can send automated email and SMS reminders to clients. It helps reduce no-shows and ensures clients remember their appointments.

Cons

The user interface was something that needs improvement. Navigating to the desired menu can be cumbersome, as I often have to return to the home screen to find the correct option. It's frustrating when repeated multiple times.

Review Source

JM

Jarah M.  
owner  
Cosmetics  
Used the software for: 2+ years

### "game changer"

July 4, 2024

5.0

Pros

easy to use, customizable, options galore. Easy for customers to use

Cons

I really have no cons. I've been using Acuity over five years. I wish they didn't get rid of the free account option

Review Source

TW

Toshia W.  
Faithful beauty blogger  
Cosmetics  
Used the software for: Less than 6 months

### "Best scheduler app "

August 2, 2024

5.0

I love this application it so easy to use.

Pros

So easy to use with my calendar and schedule.

Cons

Nothing really it was so reach out and schedule accordingly.

Review Source

DS

Devena S.  
Admin  
Music  
Used the software for: 6-12 months

### "Customization "

August 2, 2024

5.0

Pros

It was simple to set up and edit best on services.

Cons

There is nothing I don’t like so far about Acuity.

Review Source

SR

Sherry R.  
Server  
Food & Beverages  
Used the software for: I used a free trial

### "It was great"

August 27, 2024

5.0

Pros

It was great easy to use and navigate.

Cons

It was a little bit slow at times but overall good

Review Source

SB

Sheena B.  
general manager  
Automotive  
Used the software for: I used a free trial

### "Give it a try "

August 22, 2024

5.0

My overall experience has been a breeze using Acuity

Pros

What i liked most was the 24/7 help option when troubleshooting

Cons

so far i have found anything that i do not like

Review Source

VM

Veona M.  
Senior Quality Assurance Analyst  
Chemicals  
Used the software for: 1-2 years

### "Centralised and Agile Online Scheduling Services With Acuity "

December 11, 2023

5.0

Acuity Scheduling is an all-around and complete suite for online scheduling. It is cross-platform and allows multiple device access which allows users to easily access and utilise it even when on the go.

Pros

The freedom, flexibility and convince that Acuity gives me by allowing a two-way synchronization with my Google Calendar. Whenever a client books an appointment on my Acuity booking page, it's automatically added to my Google Calendar. Conveniently enough, if I happen to add a date to my main calendar, that particular time is automatically marked as "unavailable" on my Schedule so if a client wants to book an appointment at that particular time they will know I'm unavailable and choose a different time.

Cons

The landing page could be made more user-friendly and intuitive. On the booking page, I would appreciate if a client is allowed to add more than one email address.

Review Source

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