# Page 75 | Acuity Scheduling Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 75 - Is Acuity Scheduling the right Appointment Scheduling solution for you? Explore 5739 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/191978/Acuity-Scheduling/reviews

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Acuity Scheduling

4.8 (5739)

[View alternatives](https://www.capterra.com/p/191978/Acuity-Scheduling/alternatives/)

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Last updated March 13th, 2026

# Page 75 - Reviews of Acuity Scheduling

## Showing most helpful reviews

Showing 1851-1875 of 5739 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RN

Rachel N.  
self employed  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Acuity "

January 7, 2022

5.0

Overall, it's a great program to use for those starting out, who are looking for ease of use and a quick way to begin scheduling in clients

Pros

Acuity is really user friendly and simple to use. The cost is more than reasonable, and ensures my clients are scheduled efficiently

Cons

I feel like the calendar itself could be a bit more user friendly, something like a drag and drop option for appointments and being able to click within it.

Review Source

Sarah E. H.  
Confidence & Relationship Coach  
Professional Training & Coaching  
Used the software for: I used a free trial

### "Acuity Scheduling is Gold"

February 17, 2019

5.0

Acuity is a major part of my business, it allows my clients to schedule and reschedule with me easily, which makes our interactions seamless.

Pros

I love the ease of use and the beauty of the scheduling page for the client experience.

Cons

The short trial period wasn't enough time to truly try the products full capabilities.

Review Source

AB

Anna B.  
Counselor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "A helpful, affordable, and user-friendly service"

June 3, 2021

5.0

Pros

I love how intuitive the software is. For someone who is less tech savvy, it was easy for me to set up my various appointments types, available appointment times, and fees. It has been easy to provide the scheduling link to clients and link it to my social media profiles. This software has taken the work out of scheduling for me!

Cons

I didnt have any trouble integrating the acuity calendar with my current business structure and offerings.

Reason for choosing Acuity Scheduling

I like acuity's features better overall.

Review Source

MP

Melanie P.  
CEO  
Financial Services  
Used the software for: Less than 6 months

### "Best Scheduling Software I've Used Thus Far"

March 4, 2020

5.0

My overall experience with Acuity Scheduling has been great and I loved the free-trial I was able to utilize, which made me make the jump to a paying client. Acuity has helped me schedule my clients better and be more hands of so I can focus on more tedious day to day tasks!

Pros

I love how customizable the software is and how I was able to add in my logo and change the colors to fit into my company colors/brand theme!

Cons

I don't have any major complaints when it comes to the software. I chose the Emerging Entrepreneur package and I kind of $15/mth is a little pricey but i'm also factoring in all my other business expenses. I think it's definitely worth it though as it brings me peace of mind with running my business effectively.

Review Source

CM

Caitlin M.  
Director  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Enjoying Acuity"

September 9, 2020

5.0

Overall I really enjoy it. It helps to keep me organized and it's easy to use for myself and my clients.

Pros

I've really been enjoying using Acuity. I like that it integrates with a lot of the software programs that I use. I find it relatively easy to set up and get started!

Cons

I don't love that it doesn't integrate with mailerlite.

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Reason for choosing Acuity Scheduling

Because it integrated with Quickbooks and Square.

Review Source

JH

Jillienne H.  
Owner  
Retail  
Used the software for: 6-12 months

### "Scheduling"

August 6, 2022

5.0

Pros

I absolutely love scheduling my client appointments through acuity. I also love receiving my appointments through my coach for zoom through it.

Cons

The free version limits the time and sometime I need more.

Review Source

JD

Jeff D.  
CEO  
Photography  
Used the software for: I used a free trial

### "A photographers dream"

October 22, 2020

5.0

Pros

The software is very easy to use, user-friendly. It allows me to showcase my business very professionally while also allowing me to easily make updates and changes. The calendar integration really helps because I can sync it to my mobile calendar in allows me to fully operate my business on my smart phone. The fact that I can add coupons direct scheduling links and create packages really set it off especially for the price that it’s being charged.

Cons

I would say the lack of ability to make a website out of the account. That’s my only con honestly.

Review Source

BG

Benjamin G.  
Digital Marketing Consultant  
Marketing and Advertising  
Used the software for: 1-2 years

### "Best Scheduling Software Out There."

June 19, 2020

5.0

Pros

Many features: customizable, sends appointment reminders (even by text) to increase appointment show up rate, and many more!

Cons

Nothing off the top of my head honestly.

Review Source

TL

Therese L.  
Owner  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Easy to share"

July 19, 2022

5.0

Pros

It is so easy to have my assistant and I both manage my appointments and be able to have my schedule always up to date with personal time included

Cons

I haven't had any issues so really cannot answer this question. Happy with all at the moment.

Review Source

NR

Nichole R.  
Cosmetologist  
Cosmetics  
Used the software for: I used a free trial

### "Amazing "

February 21, 2021

5.0

It was neat and very sourceful.

Pros

I love how it helps calculate every service given at the end of the year. Good tool used for doing taxes and money management.

Cons

I haven’t found any really. This site is amazing.

Reason for choosing Acuity Scheduling

I seen how smooth business was with other people in my industry. I fell in love and had to get this immediately.

Switched from

[StyleSeat](https://www.capterra.com/p/176521/StyleSeat/)

They were complicated.

Review Source

Miguel Q.  
Project Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Just what we needed"

July 1, 2019

4.0

We've tried the calendar in the free version and in less than a week we figured out, this is really what we wanted !

Pros

The easeness of synching existing calendars with a joint calendar to use with our customers.

Cons

The amount of options even though desirable, it takes a while to fully understand what we can do.

Review Source

MK

Matt K.  
Leadership Coach  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Love Acuity"

July 2, 2020

5.0

Pros

This product is easy to use and has a great platform to view appointments. I love that it presents it in a calendar which is easier when it integrates my other calendars. It is great that it integrates with all my other platforms, Facebook, stripe, zoom, etc. Feedback from clients has also been great preferring the ease of this platform then another I have used. I also love the feature where it sends an email Sunday evening with your weeks appointments.

Cons

The only thing I can pick is that it took me a little while to integrate one of my calendars properly. Other than that I love this program.

Review Source

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy Peasy! "

January 28, 2019

5.0

Pros

Acuity is a super easy system to use! I like that I can adjust my times for different appointment types. Also, I like that I can customize my URL.

Cons

I wish there was a conference call option to call clients from the app. Also, I wish you didn't have to pay for the package option.

Review Source

DL

Dianne L.  
Founder  
Consumer Services  
Used the software for: Less than 6 months

### "Great for Small & Large businesses!"

December 30, 2020

5.0

This software will allow for a lot of automation for my clients & myself, saving me a lot of time from having to email them & remind them of their appointment. Also, because I integrated with quickbooks, It'll automatically send my clients their invoice .

Pros

This software is incredibly easy to use! I was able to set up & integrate most of my other business apps fairly easily. The calendar set up is easy & integrates into your existing calendars so you're not overbooked. Highly recommend!

Cons

The free version doesn't have a ton of features so I found i had to upgrade to the next tier for what I needed.

Review Source

Monique A.  
Elite  
Information Technology and Services  
Used the software for: Less than 6 months

### "Why Acuity"

August 5, 2017

4.0

Pros

Easy set up, great features. Clients can make appointments easy. I love the feature that allows installments, and the price is not much.

Cons

I don't like how the reminders are set up for the appointments could be a little better. I also think that customer could be a little better.

Review Source

CM

Cierra M.  
Manifestation Coach & Writer  
Consumer Services  
Used the software for: 6-12 months

### "Used on and off for years and keep coming back!"

September 23, 2020

5.0

I’ve been using it on and off for years ONLY because I haven’t been able to get my business (or mindset) together, but I keep coming back because I love it so much and can’t wait to use it for my business and get even more and more features the bigger I get!

Pros

All the ways I can share my booking page is very useful! Social media, buttons, even on IG. I also love how I can create a calendar with “booked spots” in the paid version. And I also enjoy having clients do a questionnaire before booking and being able to pay before booking too!

Cons

Some of the pages I get jumbled a bit, trying to find what I’m looking for on desktop, but otherwise I haven’t had any issues with the platform.

Review Source

JL

Jameccia L.  
PMU ARTIST  
Consumer Services  
Used the software for: Less than 6 months

### "ONLINE REVIEW"

January 31, 2021

5.0

My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients. I had switched from a different site to this software. I also like that the software offers a solo, free plan; which is great if you are not sure you would like to commit to a monthly payment.

Pros

What I like most about the software is the ability to send customized text reminders to clients, which is an added bonus. This makes things easier when managing clientele.

Cons

I honestly did not have any cons about the software.

Review Source

EB

Emma B.  
Designer  
Maritime  
Used the software for: I used a free trial

### "Userfriendly, customizable and excellent support"

January 16, 2020

4.0

Pros

The software is extremely user-friendly, easy to get a grasp of and set up. When sourcing solutions for our specific purpose, the customer support was extremely open with what is doable with their software and they gave thorough answers on how to make it happen. Also, why this is the only solution for us at the moment, is the ability to customize. We had some specific needs in mind, which would be impossible without the possibility to customize, also since our main audience is not English speaking and multilingual.

Cons

There is always some thought work going in to making applications multilingual, it often includes some sort of work-around or integration with other softwares. Thanks to the customization possibility, one can change all the namings on the client side, but if you need it multilingual, the look is not "optimal". It would be great if the possibility to translate namings would somehow be possible in the future. But that being said, it can be done, not just looking "spot on", so to say.

Review Source

DA

Dovile A.  
Owner and Massage Therapist  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Choice paralysis! But great software"

December 12, 2019

5.0

I haven't used the software long enough to give honest feedback on my experience, but I am hoping to cut down on admin time.

Pros

\- It integrates seamlessly with my Squarespace website - Great value for money - cheaper than some scheduling software out there - Two way calendar sync - HUGE plus! - Very customisable

Cons

\- Hard initial set up. I found it to be confusing when I started out using it, see next point - Too many options cause choice paralysis. It's so customisable that it's hard to even know where to begin. - I am missing the option of selling printed gift certificates - It does not support Sum Up, the POS that I was using. I had to change to Square - Cringey poems in the emails!

Review Source

MA

Maria A.  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "Nice Scheduling "

March 3, 2022

5.0

Pros

I like how easy it is to make changes, the notification it send, and it integrated with my other calendards

Cons

Its not as user friendly. I am used to setting up new programs all the time and this was a bit harder to setup.

Review Source

SJ

Sabrina J.  
Owner  
  
Used the software for: Less than 6 months

### "Awesome very manageable and easy to use and customizable "

December 2, 2017

5.0

I received the great benefits of all the great features that it comes with to make it easy to customize and manage it

Pros

I like the fact that I can emerge it to my website so my clients can schedule I like the additional options that it provides you if you want to charge extra for something. It sends texts to your customers to remind them of their schedule appointment. Being able to customize the app so it can look like your website or make it your own.

Cons

The least thing that I like about the software is that the free version doesn't allow you to accept payments or deposits to your customer I feel that whether it's free or if I'm paying for it I should be able to take payments from my customers. And also I would hope in the future they give out promotion codes and discounts for the packages just to help save a little bit more money. But overall it's a great software .

Review Source

TE

Tameka E.  
Virtual Assistant  
  
Used the software for:

### "I am loving Acuity Scheduling! "

April 21, 2016

5.0

Before making the decision to move forward with Acuity Scheduling, I tested a ton of other systems like TimeTrade, Calendly, You Can Book Me, and cVita. Here are the reasons I fell in love with Acuity and a couple of suggestions for improvement. Pros: The user interface is so intuitive, easy to interact with, and well organized The reminders during the setup process Fun messages if you need help, "Psst, up here to ask a question." If you do have a question, the support team responds quickly It fits every budget and offers so many features worth far more than what you pay It grows with your business from startup to profitable empire Love the intake forms! I was trying to piece this together with another form app. This saved me a ton of time! Accepting payments - enough said Cons: On the free account, customization is pretty limited, but the good news is the Emerging Entrepreneur plan is super affordable with a ton more features. Limited ability for a CRM functionality; however, you could integrate with my Zapier. I would love to see an integration with HubSpot CRM!!! These two apps would make magic together! Overall, I am extremely happy with Acuity Scheduling. I encourage anyone looking to give the free plan a try to see how you like it. I'm confident you won't be disappointed!

Review Source

MS

Maurissa S.  
Cosmetologist  
Retail  
Used the software for: I used a free trial

### "Owl over this software "

May 15, 2021

5.0

The set up was easy and my customers love the email reminders.

Pros

I enjoy how easy it is to use the software and customize my options.

Cons

All of the desktop features aren’t available via the app

Switched from

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)

I needed more options for customizing choices for clients and the add on feature.

Review Source

CG

Chuck G.  
Code Monkey  
Primary/Secondary Education  
Used the software for:

### "Seamless, Powerful & Worth Every Penny"

May 8, 2017

5.0

Pros

Soooo easy to setup. I literally took 30 min and customized every aspect of Acuity to provide one of the prime offers for my business. Another 5 min and it was integrated into my website. Oh did I mention that I did this on phone?!?! All the features that Acuity offers are well worth the extra $ per month vs. Calendly. Calendly is also a great product, but the cleaner installation, and customization was with it to me.

Cons

Not a whole lot to say on the negative side... It took a little longer to setup​, but I did it on my phone while riding in a car (no I was not driving). Also a little more expensive than Calendly, but for my business, it's worth it.

Review Source

Claudia V.  
CEO  
Information Services  
Used the software for: I used a free trial

### "Very Please"

February 14, 2019

5.0

We did not have an appointment setting page on our website before, so we did not realize how easy and beneficial it could be. So glad we found Acuity!

Pros

The wide variety of features and customization options that it offers.

Cons

No option to make phone number a required field in intake form , for phone appointments.

Review Source

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