--- title: "Acuity Scheduling Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Acuity Scheduling Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/191978/Acuity-Scheduling/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Acuity Scheduling Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Acuity Scheduling ## What is Acuity Scheduling? Meet the personal scheduling assistant that works 24/7 behind the scenes to fill your calendar & take busywork off your plate. From the moment clients book with you, Acuity is there to automatically send branded & customized booking confirmations to you and your clients, deliver text reminders, let clients reschedule on their own, and process payments or accept donations. With Acuity, your day-to-day runs more smoothly even as business get busier. All you need to do is show up at the right time. ## What is Acuity Scheduling used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 5,770 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 1% Pros & cons Streamlined and intuitive scheduling Quick and guided setup process Limited mobile app functionality Starting price $20 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Salon / 2026 - Scheduling / 2026 - Appointment Reminder / 2025 - Appointment Scheduling / 2025 - Barbershop / 2025 - Medical Scheduling / 2025 - Yoga Studio / 2025 Our "Best of" badge program showcases products with the highest ratings... - Coaching / 2026 - Plastic Surgery / 2026 - Podiatry / 2026 Our "Best of" badge program showcases products with the highest ratings... - Radiology / 2026 Do you work for Acuity Scheduling?[Manage this product listing](https://www.g2.com/products/acuity-scheduling/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Acuity Scheduling 4.8 (5,775) VS. [4.8 (1,173)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting Price $20 Flat Rate, Per Month Starting Price $19.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (5,725) Ease Of Use 4.8 (1,173) Value For Money 4.6 (4,502) Value For Money 4.6 (1,068) Customer Service 4.6 (4,293) Customer Service 4.7 (1,032) ## Acuity Scheduling alternatives [4.7 (3,691)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (351)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.8 (681)](https://www.capterra.com/p/178722/ClinicSense/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.9 (356)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/191978/Acuity-Scheduling/alternatives/) ## FAQs about Acuity Scheduling Overview ### What problems does Acuity Scheduling solve? Acuity Scheduling solves manual appointment coordination, calendar conflicts, missed bookings, and payment follow-up by letting clients self-book available times, complete intake forms, receive reminders, and pay during booking. Consultants, clinics, salons, coaches, tutors, and client-facing teams benefit from synchronized calendars, controlled availability, and centralized client appointment records. Answer based on 4544 reviews Overview ### Which roles and teams benefit most from Acuity Scheduling? Acuity Scheduling is most used by small-business owners, founders, and executives who manage client appointments, payments, and availability. Photographers, coaches, and life coaches use it to book sessions and reduce scheduling back-and-forth. Beauty professionals, including hairstylists, makeup artists, estheticians, stylists, and cosmetologists, rely on it for service calendars, client self-booking, and appointment reminders. Answer based on 5579 reviews Overview ### What company size and industries is Acuity Scheduling built for? Acuity Scheduling is for small professional-services and appointment-based businesses, with 95% of reviewers from small companies and Health, Wellness and Fitness its top industry at 18%. It supports coaches, salons, studios, clinics, and consultants managing bookings, cancellations, reminders, and payments; Cosmetics accounts for 13%, Marketing and Advertising 6%, and midsize and enterprise companies 3% each. Answer based on 5771 reviews Features and Usability ### What are the key features of Acuity Scheduling? Acuity Scheduling includes online booking and appointment management for creating, updating, and organizing client appointments. Its calendar management and calendar sync keep availability aligned across calendars, while confirmations/reminders support client communication. Mobile access lets staff view appointment and client details away from a desk. It also covers HIPAA Compliant. Answer based on 460 reviews Pricing ### How much does it cost and what fees or limitations are included? Acuity Scheduling starts at $20 per month for the Starter plan, with Standard at $34 and Premium at $61; Enterprise pricing is not listed. A free trial is available. Starter supports one staff member/location, while text reminders require Standard and HIPAA compliance, custom API, and CSS require Premium. Reviewers consider it useful but sometimes costly for small businesses. Answer based on 1198 reviews Integrations ### Which third-party tools and platforms does Acuity Scheduling integrate with? Acuity Scheduling integrates with more than 40 third-party tools, including Google Calendar, Squarespace, PayPal, Instagram, Microsoft Outlook, Stripe, Zapier, and Google Meet. Its integrations support calendar synchronization, website booking pages, payment processing, automation workflows, and virtual meeting links, with additional connections spanning email marketing, analytics, and website-building platforms. Answer based on 1053 reviews Getting Started and Support ### How easy is it to onboard and train a team on Acuity Scheduling? Acuity Scheduling offers webinars, documentation, and videos to support team onboarding. Reviewers report that nontechnical users and small teams often learn basic scheduling quickly, while administrators need more time for customization, availability rules, integrations, and complex services. Guided walkthroughs and help resources can reduce the initial learning curve. Answer based on 355 reviews Getting Started and Support ### What customer support options does Acuity Scheduling offer, and how do users rate the experience? Acuity Scheduling offers email/help desk, FAQ/forum, knowledge base, and chat support. Users often describe responses as prompt, helpful, and knowledgeable, particularly during setup and troubleshooting. However, some report difficulty finding answers, slower replies for urgent or weekend issues, and frustration when support guidance does not resolve complex problems. Answer based on 579 reviews Security ### How does Acuity Scheduling handle data security and access control? Acuity Scheduling protects appointment and client information with secure encryption, password-protected appointment pages, and HIPAA-compliant options for privacy-sensitive scheduling. Reviewers also describe secure payment processing and private calendar data. However, HIPAA-compliant security may require the highest-tier plan, while two-factor authentication and customizable staff security groups are reported as unavailable. Answer based on 65 reviews ## Who uses Acuity Scheduling? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined and intuitive scheduling 93% positive reviews out of 1048 Most reviewers indicate ease of use makes scheduling, managing appointments, and adapting workflows significantly simpler. Daja H. Owner Service Provider, 1 employee. "What I like most about Acuity, is the easy streamlining for what I need." Limited mobile app functionality 35% negative reviews out of 202 Some users report the mobile app lacks features, editing options, and responsiveness compared to the desktop version. Quick and guided setup process 93% positive reviews out of 396 Most reviewers describe setup as straightforward, with helpful instructions and minimal time required to get started. Customizable client intake forms 92% positive reviews out of 154 Most reviewers appreciate customizable intake forms, allowing efficient information gathering and personalized client experiences. Samuel L. Mortgage Loan Officer, 51 - 200 employees. "Acuity allow for customization of intake forms which help us gather necessary client information efficiently and personalize the customer experience." ## Features AI summary Based on 14,228 Appointment Scheduling reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) Acuity Scheduling supports all three features that reviewers identify as most important: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses coordinate bookings, keep schedules accurate across calendars, and let customers reserve time online, allowing teams to reduce manual scheduling work and manage appointments more efficiently. Appointment Management 4.6 (204) 71.08% of 204 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Online Booking 4.7 (566) 67.31% of 566 reviewers that rated this feature as important or highly important Acuity Scheduling gives you a flexible, automated way for clients to book appointments online at their convenience. Reviewers appreciate the time saved, customizable booking links, easy website and social media integration, and reduced back-and-forth communication. Confirmations/Reminders 4.7 (439) 62.87% of 439 reviewers that rated this feature as important or highly important Acuity Scheduling offers automated confirmations and reminders via email and text. Reviewers indicate this reduces no-shows, increases attendance, and saves time by eliminating manual follow-ups. Some users wish for more flexible customization and improved text reminder options. Mobile Access 4.7 (1,250) 61.68% of 1250 reviewers that rated this feature as important or highly important You can manage appointments on the go with Acuity’s mobile app. Reviewers appreciate the convenience, user-friendly interface, and ability to make changes anywhere. Some users report occasional app glitches or lag, but most value mobile access for both staff and clients. Client Database 4.5 (171) 43.27% of 171 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Calendar Management 4.6 (423) 68.79% of 423 reviewers that rated this feature as important or highly important This aspect helps you organize and view all appointments in one place, syncing with multiple calendars. Some reviewers find it streamlines scheduling, avoids overlaps, and supports team coordination, though a few mention minor lags or desire easier client access to schedules. Acuity Scheduling 126 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar Management: This aspect helps you organize and view all appointments in one place, syncing with multiple calendars. Some reviewers find it streamlines scheduling, avoids overlaps, and supports team coordination, though a few mention minor lags or desire easier client access to schedules. - Calendar Sync: With this capability, you can integrate Acuity with Google, Outlook, and Apple calendars for real-time updates. Users think calendar sync prevents double bookings, keeps all schedules unified, and makes managing both personal and work commitments much easier. - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Scheduling: Schedule in-person or online classes - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Acuity Scheduling offers automated confirmations and reminders via email and text. Reviewers indicate this reduces no-shows, increases attendance, and saves time by eliminating manual follow-ups. Some users wish for more flexible customization and improved text reminder options. - Consent Management: Manage user consent requests and documents - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Driver Scheduling: Plan availability and assign specific time slots for driving appointments or training lessons. - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Fitness Plan: Create custom workout plans for your clients based on their specific goals - For Accountants: Software specialized for accountants and accounting firms - For Barbershops: Specific use for barbershops - For Dance Studios: Designed for dance studios - For Financial Institutions: Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies. - For Martial Arts: For martial arts classes and studios - For Medical Spas: Designed for medical spas - For Optometrists: Serves Optometrists - For Photography Studios: Designed for photography studios - For Salons and Spas: Specific for use in spas and salons - For Yoga/Pilates Studios: Designed for yoga and pilates studios - Forms Management: Store, manage and track all forms in a centralized location - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Group Reservations: The ability to reserve times in groups. - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Health Coaching: Suggesting health goals and plans to clients or patients - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - K-12: Software designed for kindergarten through 12th grade schools - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Membership Management: Database of members to track personal information of individuals and families - Messaging: Communicate using messages within the system - Mobile Access: You can manage appointments on the go with Acuity’s mobile app. Reviewers appreciate the convenience, user-friendly interface, and ability to make changes anywhere. Some users report occasional app glitches or lag, but most value mobile access for both staff and clients. - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multiple Appointment Types: The ability to choose between different appointments in a selection. - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - No-Show Tracking: Track and monitor patient no-show rates - On Call Scheduling: Track and organize on-call shifts - Online Booking: Acuity Scheduling gives you a flexible, automated way for clients to book appointments online at their convenience. Reviewers appreciate the time saved, customizable booking links, easy website and social media integration, and reduced back-and-forth communication. - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Scheduling: Track and organize online shifts - Patient Intake: Patients can register for appointments in advance online - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pet Grooming: For pet grooming businesses - Physician Management: Track and organize physician schedules and pertinent information - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Student Management: Database of students to track personal information of individuals and families - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Packages: Sell multiple treatments together as a set - Virtual Meetings: Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets. - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.7 (5,522) 4.7 Based on 5,522 reviews ## Pricing Value for money 4.6 (4502) Free Trial [View pricing plan details](https://www.capterra.com/p/191978/Acuity-Scheduling/pricing/) Starter $20.00 Flat Rate,Per Month It includes: - Advanced Features - Logo Display - Automatic Time Zone Conversion - Online Meeting Integrations - Accept Payments through Stripe Square or Paypal - Offer Unlimited Services and Appointments - Client Self-Scheduling - Up to 1 Staff/Location Standard $34.00 Flat Rate,Per Month It includes: - Up to 6 Staff/Locations - Sell Subscriptions/Memberships/Gift Certificates - Offer Appointment Packages - Text Message Reminders Premium $61.00 Flat Rate,Per Month It includes: - Up to 36 Staff/Locations - Removed "Powered By" - Multiple Time Zones - Sign BAA for HIPAA Compliance - Custom API & CSS For Developers Enterprise Custom Quote Available It includes: - Unlimited Scheduling Instances - Enterprise Dashboard - Additional APIs - Custom BAA - Dedicated Acount Manager Value for money 4.6 (4,502) 4.6 Based on 4,502 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Basecamp](https://www.capterra.com/p/56808/Basecamp/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[ Wix](https://www.capterra.com/p/169007/Wix/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (4293) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (4,293) 4.6 Based on 4,293 reviews ## User reviews Overall rating 4.8 Based on 5,770 reviews Filter by rating Counts reflect reviews available in this feed. 5(4646) 4(942) 3(150) 2(21) 1(11) Mentioned topic Recent reviews first, then most helpful RE Reviewer Technical Support Specialist Used the software for: 3-5 years ### "Stop dealing with double-booked techs. Finally, you can have a support calendar that actually makes sense." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 5, 2026 Six months in, our scheduling headaches for field support are basically gone. I actually trust the calendar now, instead of triple-checking everything every single morning. The time we save on manual confirmations alone makes the subscription worth it for a team our size. I’d recommend it to any support crew that’s constantly juggling tech visits and customer callbacks. Pros I spent one afternoon setting up separate appointment types for installation callbacks, modem swaps, and escalation calls, which honestly saved me from the whole week we used to waste fighting over a shared Google Calendar. Now, customers just book their own slots and pay the service fee upfront through the built-in processing. Cons My only gripe is that the time zone display still confuses some of our Johannesburg customers when they're booking against our Lagos office hours. It means I end up double-checking everything manually before confirming cross-border appointments. Also, those SMS reminder templates could really use a bit more customization to work better with our local carriers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Operations Used the software for: 3-5 years ### "What I Know ‘bout Acuity Scheduling" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2026 Self-appointment scheduling and two-way calendar synchronization through Acuity Scheduling is what I relish most at the moment. Pros I like how Acuity Scheduling allocates a wide array of appointment types and customization. In addition, automated reminders and follow-up via emails is another thing that I like most about Acuity Scheduling. Cons I have integrated Acuity Scheduling with payment gateways such as Square and Stripe which process payments - this was the only issue prior to the integrations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 1-3 years ### "Easy to Use and Gets the Job Done" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 October 26, 2026 I’ve had a good experience with Acuity Scheduling. It makes it easier for clients to book appointments without me having to go back and forth with them about times. I also like being able to manage my schedule in one place. The pricing could be better, especially for small business owners, but overall it gets the job done and saves me time. Pros I like how easy Acuity Scheduling makes it to manage appointments and stay organized. Clients can book appointments based on availability without having to go back and forth about scheduling. The automated reminders are also helpful and make the overall booking process more convenient. Cons One downside is the cost, especially for small businesses that may not need every feature offered. Some of the customization options can also take time to figure out. Overall, it’s a good scheduling platform, but there is room for improvement in pricing and flexibility. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: Less than 1 year ### "Straightforwards and Grows with you" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 26, 2026 Straightforwards, sometimes a little trial and error but once setup and working it was fairly easy to keep things heading in the right direction of progress Pros Fairly easy to setup and use from day one, some other products are more indepth to setup and get going but this was straight forward and support function easy to use if needed Cons Sometimes when I thought things had been scheduled and setup they weren't working quite as expected but that was part of the learning Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Third Key Holder Used the software for: 1-3 years ### "Acuity Schedule Is Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 8, 2026 My overall experience with Acuity had been w good one over the past couple years, no complaints so far! Pros Acuity is amazing for booking and scheduling shifts for staff. It makes the job feel more light with everything going on. Cons Customer support is not always the greatest, with very long wait times to receive a response but they are very helpful once you do reach them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer CEO Used the software for: 1-3 years ### "The Automated Booking Assistant." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 7, 2026 I use Acuity Scheduling to manage all my client appointments, service fittings, and consultation slots completely on auto-pilot. Clients can view my real-time calendar availability, select a time, fill out intake details, and pay their deposit in one seamless flow. Pros I love that my clients can book and pay their deposits 24/7 without waiting for me to reply to messages. The custom intake forms allow me to collect important details like beauty appointments, makeup bookings, consultations, payment/deposits, and calendar management. Cons SMS reminders are locked behind higher tiers. The text message reminders are only included on the ''growing'' plan or above, which requires upgrading if SMS notifications are essential for your business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer dipendente Used the software for: I used a free trial ### "Semplice e comodo per gestire gli appuntamenti" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 5, 2026 Nel complesso mi sto trovando bene con Acuity Scheduling. Mi ha semplificato la gestione degli appuntamenti e rende più facile organizzare il calendario. Dopo aver configurato tutto, l'utilizzo quotidiano è abbastanza semplice e pratico. Pros La cosa che mi piace di più è la facilità con cui posso gestire gli appuntamenti e permettere ai clienti di prenotare in autonomia. È comodo avere il calendario sempre aggiornato e ridurre gli scambi di messaggi per organizzare gli orari. Cons All'inizio alcune impostazioni richiedono un po' di tempo per essere configurate e alcune funzioni non sono immediatamente intuitive. L'interfaccia potrebbe essere un po' più semplice in alcuni punti. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Casey B. Office Manager Used the software for: 1-3 years ### "Very Beneficial" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2026 Overall, my experience with Acuity Scheduling was fantastic! It definitely helped keep my appointments in a timely fashion. Pros The ease of being able to create an event with specific time slots for scheduling makes things very easy for a long period of meeting times. Cons I didn't like that if I needed to delete 1 person off a multi-person time slot I had to delete the whole thing and re-enter. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Freelancer Used the software for: Less than 1 year ### "Un carro armato per le prenotazioni aziendali, ma eccessivo per l'uso universitario" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 22, 2026 Ottimo software da imparare a configurare durante un'esperienza lavorativa per capire come si gestisce il calendario e la cassa di un'attività commerciale. Tuttavia, se il tuo unico obiettivo è inviare un link ai compagni di corso per trovare un'ora libera in cui discutere un progetto o per fissare un colloquio con un tutor, è uno strumento inutilmente complesso. Per queste necessità quotidiane, soluzioni più snelle rimangono la scelta migliore. Pros Se ti capita di fare un tirocinio in una piccola impresa, una palestra o un centro di consulenza, Acuity Scheduling è uno strumento potentissimo, un netto passo avanti rispetto alla semplicità di Calendly. La sua forza principale è la gestione a tutto tondo del cliente: al momento in cui l'utente fissa l'appuntamento, puoi fargli compilare moduli dettagliati (intake form) e persino fargli pagare la prestazione in anticipo grazie all'integrazione con Stripe o PayPal. Inoltre, la personalizzazione grafica della pagina di prenotazione è quasi totale. Cons Se per uno studio clinico o una piccola azienda è perfetto, per l'uso personale o universitario è decisamente fuori scala. L'interfaccia di configurazione è piena di menù, impostazioni di fatturazione e regole di cancellazione che rendono la creazione di un semplice evento molto più lenta. A differenza di altri strumenti, manca di un piano gratuito a lungo termine pensato per le esigenze di base (c'è solo una prova gratuita), spingendoti fin da subito verso abbonamenti mensili pensati per il business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: I used a free trial ### "UM PRODUTO DIVULGADO TESTADO SEMPRE SERA UM PRODUTO VALIDADO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2026 NAO CONHEÇO AINDA PORQUE AS DIVULGAÇOES BEM RESTRITAS SOMENTE AS REGIOES REGIONAIS AO QUE O PRODUTO FOI TESTADO Pros Excelente relação custo-benefício Reserva Suporte ao Cliente Facilidade de uso Processamento de Pagamentos Cons POUCA DIVULGAÇAO, MENOS APROVEITAMENTO COM CAMPANHA DE MARKETING , PRODUTO VALIDADO NO MERCADO MAS SEM EXPECTATIVAS COMERCIAIS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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