# Acuity Scheduling Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Acuity Scheduling Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more. Source: https://www.capterra.com/p/191978/illumin --- # Acuity Scheduling Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Acuity Scheduling ## What is Acuity Scheduling? Meet the personal scheduling assistant that works 24/7 behind the scenes to fill your calendar & take busywork off your plate. From the moment clients book with you, Acuity is there to automatically send branded & customized booking confirmations to you and your clients, deliver text reminders, let clients reschedule on their own, and process payments or accept donations. With Acuity, your day-to-day runs more smoothly even as business get busier. All you need to do is show up at the right time. ## What is Acuity Scheduling used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/) Top alternative Featured Overall rating Based on 5,739 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 1% Pros & cons Intuitive scheduling and management Streamlined setup and onboarding process Limited mobile app functionality Starting price $20 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Acuity Scheduling?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.squarespace.com&name=Acuity Scheduling) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Acuity Scheduling 4.8 (5,739) VS. [4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting Price $20 Flat Rate, Per Month Starting Price $19.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (5,689) Ease Of Use 4.8 (1,129) Value For Money 4.7 (4,468) Value For Money 4.6 (1,025) Customer Service 4.7 (4,259) Customer Service 4.7 (991) ## Acuity Scheduling alternatives [4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (255)](https://www.capterra.com/p/154785/GoReminders/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (298)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $165.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/191978/Acuity-Scheduling/alternatives/) ## Who uses Acuity Scheduling? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive scheduling and management 93% positive reviews out of 1047 Most reviewers describe ease of use as intuitive, flexible, and streamlining daily scheduling and business tasks. Daja H Owner Service Provider, 1 employee. "What I like most about Acuity, is the easy streamlining for what I need." Limited mobile app functionality 35% negative reviews out of 200 Some reviewers report mobile app lacks editing features, crashes, and is less intuitive than desktop version. Streamlined setup and onboarding process 93% positive reviews out of 395 Most reviewers appreciate setup for its guided steps, quick configuration, and minimal technical hurdles. Customizable client intake forms 91% positive reviews out of 152 Most reviewers indicate intake forms offer flexible customization, efficient data collection, and improved client onboarding. Samuel L Mortgage Loan Officer, 51 - 200 employees. "Acuity allow for customization of intake forms which help us gather necessary client information efficiently and personalize the customer experience." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.7 (1,236) 61.25% of 1236 reviewers that rated this feature as important or highly important Acuity Scheduling lets you manage appointments from anywhere using its mobile app. Reviewers indicate it’s convenient, user-friendly, and vital for on-the-go scheduling, but some mention occasional app crashes and limited functionality compared to desktop. Online Booking 4.7 (549) 66.85% of 549 reviewers that rated this feature as important or highly important With this capability, you empower clients to self-schedule appointments at their convenience, using customizable booking links and forms. Users think it saves time, reduces manual scheduling, and integrates easily with websites and social media platforms. Confirmations/Reminders 4.7 (423) 61.47% of 423 reviewers that rated this feature as important or highly important It gives you automated, customizable email and text reminders for appointments. Reviewers appreciate reduced no-shows, improved attendance, and the ability to tailor reminder timing, though some wish for more flexible text messaging options. Calendar Management 4.6 (401) 67.33% of 401 reviewers that rated this feature as important or highly important This aspect helps you organize appointments, manage multiple calendars, and set availability. Some users say it integrates well with Google Calendar, supports team scheduling, and provides clear visibility, though a few mention occasional lag in updates. Calendar Sync 4.6 (348) 58.62% of 348 reviewers that rated this feature as important or highly important Acuity Scheduling offers seamless calendar synchronization with Google, Outlook, Apple Calendar, and iCloud. Some reviewers find it valuable for preventing double bookings, updating availability in real time, and integrating with CRM systems and team calendars. Email Management 4.7 (909) 58.64% of 909 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Acuity Scheduling 125 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests This aspect helps you organize appointments, manage multiple calendars, and set availability. Some users say it integrates well with Google Calendar, supports team scheduling, and provides clear visibility, though a few mention occasional lag in updates. Acuity Scheduling offers seamless calendar synchronization with Google, Outlook, Apple Calendar, and iCloud. Some reviewers find it valuable for preventing double bookings, updating availability in real time, and integrating with CRM systems and team calendars. Notifications/alerts for upcoming events or tasks Monitor service demand and performance to plan for adequate resources that meet business needs Create and schedule group classes, recurring appointments, and private sessions, etc. Schedule in-person or online classes Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Record client information and feedback Manage and track all internal and external communication conducted via calls, email, text, or chat It gives you automated, customizable email and text reminders for appointments. Reviewers appreciate reduced no-shows, improved attendance, and the ability to tailor reminder timing, though some wish for more flexible text messaging options. Manage user consent requests and documents Centralized database of stakeholders and their contact information such as names, address, phone number etc. Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Plan availability and assign specific time slots for driving appointments or training lessons. Transfer of data from one computer system to another Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Create custom workout plans for your clients based on their specific goals Software specialized for accountants and accounting firms Specific use for barbershops Designed for dance studios Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies. For martial arts classes and studios Designed for medical spas Serves Optometrists Designed for photography studios Specific for use in spas and salons Designed for yoga and pilates studios Store, manage and track all forms in a centralized location Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus The ability to reserve times in groups. Automatically find mutually available meeting time slots across multiple calendars Suggesting health goals and plans to clients or patients Compliant with HIPAA, which sets standards for sensitive patient data protection Track and manage inventory levels to maintain proper supply Creation, processing, verification, and execution of invoices till the payment is made Software designed for kindergarten through 12th grade schools Schedule predetermined or ad hoc maintenance services and labor requests Communicate using messages within the system Acuity Scheduling lets you manage appointments from anywhere using its mobile app. Reviewers indicate it’s convenient, user-friendly, and vital for on-the-go scheduling, but some mention occasional app crashes and limited functionality compared to desktop. Notifications via mobile devices Access the system via a mobile application Manage and support multiple locations Supports practices with multiple healthcare professionals The ability to choose between different appointments in a selection. Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Track and monitor patient no-show rates Track and organize on-call shifts With this capability, you empower clients to self-schedule appointments at their convenience, using customizable booking links and forms. Users think it saves time, reduces manual scheduling, and integrates easily with websites and social media platforms. Accept and process online payment transactions Real-time registration over the web Track and organize online shifts Patients can register for appointments in advance online Managing and tracking patient health, progress, communication, and treatment plans Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. For pet grooming businesses Track and organize physician schedules and pertinent information Reporting on how each user, task or process has advanced since its initiation Design, communicate, and distribute incentives to perform a specific action Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Notifications that are delivered to users as soon as an event occurs Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Allocate and manage resources, such as employees, equipment, facilities, and other assets Monitor sales and make necessary adjustment in order to increase demand and revenue Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Reminders sent via SMS/text message Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Database of students to track personal information of individuals and families Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Sell multiple treatments together as a set Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets. Web form that allows users to enter data that is sent and processed for different reasons Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.7 (5,486) 4.7 Based on 5,486 reviews ## Pricing Value for money 4.7 (4468) Free Trial [View pricing plan details](https://www.capterra.com/p/191978/Acuity-Scheduling/pricing/) Starter $20.00 Flat Rate,Per Month It includes: - Up to 1 Staff/Location - Client Self-Scheduling - Offer Unlimited Services and Appointments - Accept Payments through Stripe Square or Paypal - Online Meeting Integrations - Advanced Features - Automatic Time Zone Conversion - Logo Display Standard $34.00 Flat Rate,Per Month It includes: - Text Message Reminders - Offer Appointment Packages - Sell Subscriptions/Memberships/Gift Certificates - Up to 6 Staff/Locations Premium $61.00 Flat Rate,Per Month It includes: - Up to 36 Staff/Locations - Multiple Time Zones - Removed "Powered By" - Sign BAA for HIPAA Compliance - Custom API & CSS For Developers Value for money 4.7 (4,468) 4.7 Based on 4,468 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Basecamp](https://www.capterra.com/p/56808/Basecamp/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (4259) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (4,259) 4.7 Based on 4,259 reviews ## User reviews Overall rating 4.8 Based on 5,739 reviews Filter by rating 5(4633) 4(930) 3(146) 2(19) 1(11) Mentioned topic Sorted by most recent Christine B. Pilates transformation expert Health, Wellness and Fitness ### "Good for specific scheduling scenarios" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 March 27, 2026 Ultimately, I opted of using it because the set up was not simple enough for the scenarios I needed for my business Pros Once it’s set up, it is very easy for customers to use. It’s possible to integrate into your own website. Cons When I was using it, there was no customer service to call if you were unsure of how to set up a specific if/then. I had to rely on other customers to figure things out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MO Magdalena O. Admin Education Management ### "Trustworthy and comprehensive scheduler" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 25, 2026 Great, dependable, helpful, reliable. All these things make me believe there are good people behind it! Pros Simplicity of use and clarity of purpose. This is by far one of the best scheduling tools out there! Cons Nothing in particular, maybe that it's been too american focused, but that isn't something too big of a problem Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DT Dimitri T. consultant Marketing and Advertising ### " Scheduling headaches gone, more time to actually run the business" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 17, 2026 Pros The automation. Confirmation emails, reminders, follow-ups — all handled without us lifting a finger. Clients book directly from our availability, payments can be collected upfront, and intake forms are built right into the booking flow. It replaced three separate tools for us. Cons The interface feels dated compared to newer competitors. Customizing the booking page beyond the basics requires more effort than it should. And if you have a more complex multi-staff setup, the logic around calendar management can get confusing quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR Kevin R. Accountant Logistics and Supply Chain ### "Streamlined Appointments and Time Saved" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 16, 2026 Acuity Scheduling has been very positive. It makes managing appointments easy, reduces no-shows with automated reminders, and saves me a lot of time, though some advanced features can take a little effort to set up Pros What I like most about Acuity Scheduling is how simple it makes booking and managing appointments. I love that clients can book themselves online, it automatically adjusts for time zones, and it sends reminders, which saves me so much time and reduces no-shows Cons What I liked least about Acuity Scheduling is that some of the more advanced features, like reporting or customizations, can be a bit tricky to set up. It sometimes feels a little limited unless you’re on the higher-tier plan. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VI Vanessa I. Esthetician is Cosmetics ### "Great Scheduling Service!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 10, 2026 It does make my life easier, but I just wish that they would add the option to select more than one service at a time Pros I like that you are able to track if the recipient of an email read the email. That way I know that emails I am sending out are being read. Cons I do not like that you can not book more than one service at a time. It makes it harder for me because I have to create a whole bunch of add on services or create new services. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Tracie B. Executive Director Non-Profit Organization Management ### "Good product for scheduling" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 8, 2026 Good. Acuity scheduling has good customer support for those using the product, is easy to set up and deploy for businesses, and allows for third party integrations. Pros Acuity Scheduling made it easy to set up and integrate my calendar to reduce the risk of booking conflicts, improve booking notifications, and integrate the product into my website. Cons The cost of Acuity scheduling to access all premium features is high compared to alternatives for small businesses and small non-profits. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reasons for choosing Acuity Scheduling Ease of setup and deployment, good customer service, easy third party integration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RF Rachelle F. Founder, HR Consultant Human Resources ### "Great product for online scheduling" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 March 6, 2026 Overall my experience was good because it offered convenience and was a great solution for getting clients through my website. Pros I really valued the convenience of it being on my website and the integration with my calendar and squarespace. Cons I rarely had people use the scheduling tool unfortunately and the integration on my website didn't work perfectly all the time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FV Filomena V. Operaio Individual & Family Services ### "Buono per gestire appartamenti " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 March 4, 2026 Nel complesso la mia esperienza è stata buona. L’app è utile per organizzare gli appuntamenti e tenere sotto controllo gli impegni. Anche nella prova gratuita offre abbastanza funzioni per farsi un’idea. Pros L’interfaccia è semplice e permette di gestire appuntamenti e orari in modo chiaro. Ho apprezzato la facilità con cui si possono vedere le disponibilità. Cons Alcune funzioni richiedono un attimo per essere capite e il sistema potrebbe essere un po’ più intuitivo in certe sezioni. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Riley R. Legal Project Analyst Legal Services ### "Acuity Scheduling Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 27, 2026 Overall, my experience has been very positive. It streamlined my scheduling process and gave clients a smooth, self service booking experience. Pros You can set availability, buffers, intake forms, and automated reminders, which makes everything feel organized and professional. The automatic confirmations and reminder emails were especially helpful for reducing no shows. Cons The setup can feel a little confusing at first, especially when you’re configuring different appointment types or setting rules around availability. Some of the more advanced features are not immediately intuitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Founder, Coach Professional Training & Coaching ### "Acuity has helped me grow my coaching business." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 19, 2026 Overall, I have been very happy with Acuity, it has been a really helpful app in growing my coaching business. Pros I love that I can easily create and manage custom calendar booking links for my different offers - free and paid. I am able to include all my onboarding documentation when a client signs up. I can take payments on booking without having to raise a separate invoice. Cons For a solopreneur, its a relatively high monthly fee compared to some other offerings, but they don't have the same level of functionality, so it evens out. Also for some inexplicable reason, it keeps disconnecting from my zoom - which is frustrating. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) I was using a free trial plan, when it came to sign up, another coach recommended Acuity as a better scheduler. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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