Product Details

Mautic Cloud Pro enables you to provide more personalized marketing to your customers allowing for greater results for your company.

Contact Details

Acquia

https://www.acquia.com

No Media

Starting Price

  • Not provided by vendor

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Mautic Features

Mautic Reviews

Overall
4.5/5
Ease of Use
3.5/5
Customer Service
3/5

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Showing 35 of 35 reviews

Showing Most Helpful

Showing 35 of 35 reviews

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Reviewer's Role
Length of Use
Frequency of Use
Nick T.
Owner
Marketing and Advertising, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 28, 2019

“The Best Open Source Marketing Automation and Email Marketing Platform”

OverallI've been using Mautic for a few years to manage client email marketing campaigns and marketing automation integrations on their websites. It's an excellent solution for tech-savvy agencies that don't won't to spend tens of thousands of dollars on other platforms.
ProsMautic is open source, self-hosted, has a strong community behind it, and releases updates relatively frequently. You get all of the features of a HubSpot-like platform on your own server.
ConsThe occasional bug will pop up with new releases. I don't won't update immediately on important production servers until I've tested new releases. Self-hosting and open source means a little more work, but it's a great cost savings and it's always preferable to be in control of your data.
Reviewer Source 
Source: Capterra
August 28, 2019
Verified Reviewer
Retail, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 16, 2019

“An amazing tool for email marketing”

OverallI am using for sending newsletters (trying to automate from rss to email), capturing the leads (integrating with thrive leads), and crating the welcome campaigns with advanced conditions (adapting them to the behavior of the person). I do also integrate with Magento with an extension.
ProsI like that it is an open source solution that delivers on their promise. It has very advanced options, plus a community that loves it. Used both from small companies or by fortune 500. So it is very scalable. Allows to own your data.
ConsThere are two things that I do not like a lot. The business model behind for me looks to have minus and few economic incentives for the creators to improve it constantly. And I think that may reflect in that misses somethings that other similar tools have (for example easily arrange the time to send the email, rss to email, better facebook integration, etc). But, it is amazing how many things already have working fine (automated campaigs, impressive tracking pixel and contacts profiles, plug ins, email template editor, ab testing capacities, etc). Really a great work, and working good for real campaigns. Very stable product (that does not happen with all open source products)
Reviewer Source 
Source: Capterra
February 16, 2019
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Carlo B.
CEO
Marketing and Advertising, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 30, 2019

“Easy and powerful”

ProsYou can start to use in minutes and increase the benefits day by day. It's simple to integrate with any website and a lot of other platforms (CRM in our case)
ConsSome features are not completely well explained in the documentation
Reviewer Source 
Source: Capterra
August 30, 2019
Kent G.
Consultant
Marketing and Advertising, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
November 2, 2018

“Mautic provides all the features of highend marketing automation solutions”

OverallIn today's environment a marketing automation plan is essential and Mautic offers a great one at a great price (free if you can install your self)!
ProsMautic makes marketing automation easy. From campaign scheduling to marketing asset tracking and management Mautic rocks. Extensive and highly flexible contact management is an additional Mautic benefit.
ConsThe most cost-effective implementation of Mautic is to install, setup and manage on your own server. The downside is that you will need the expertise on staff to accomplish this. There is a web-base, subscription version that is as good or better but does come with a monthly fee.
Reviewer Source 
Source: Capterra
November 2, 2018
Jacob T.
Senior Partner
Research, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
3/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
May 3, 2019

“Excellent free Marketing Automation Tool”

OverallIm a Mautic fan.
ProsIts logic way of handling the things. Its simple and effective design. It works. It had never let me down. And if you have acces to C-Panel - its free to install and use.
ConsI love the software, but the things can get a little complicated - more all the possibilities than the software it self. You need to be able to - and have the time to - read the manual and not least the very responsive forum - to get it to work. WPcrafter had some Youtube videos on the subject. See them and learn. Then you are flying. ...
Reviewer Source 
Source: Capterra
May 3, 2019
Jonas C.
Professor
Education Management, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
2/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Source: Capterra
August 25, 2016

“Main features available, active community of developers, growing network of helpers”

OverallI've been using several marketing automation software on my own, Mautic covers the main features digital marketers are willing to automate (i.e. Email builder, landing page builder, very user-friendly campaign builder...) The main difference with Mautic is that it is an open-source framework, and gathers a growing reliable community of developers. Improvement from version 3.4 to 2.1 are impressive, and has greatly reinforced my trust for this software. On top of that, the community has developed several useful integration - not to mention the main CRM that are natively offered - I'm also thinking about Zapier, that allows users to quickly connect with other services such as emailing solutions and much more. The improvement I'm looking for is the social media integration. Posting and tracking info on SM is available but shall allow more interaction depending on which social you want to post on. Implementation is pretty difficult but very well documented. I would recommend the non-technical profile to require help for this aspect.
ProsThe campaign builder is from far the most user friendly one on the market. The open source community is fairly active and growing
ConsDifficulty to deploy, need to be backed up with technical profile
Recommendations to other buyersThey are more and more agencies and businesses offering support for Mautic users. Webmecanik (France), Brandsensation (Germany), Marktic (Spain) are some of this integrators that are facilitating the deployment and integration of this marketing automation tool.
Source: Capterra
August 25, 2016
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Nadir Z.
Founder
Leisure, Travel & Tourism, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
2/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 17, 2018

“Beugguy on self-hosted, but so wide and interesting”

OverallVery very good, and recommend. But need time to set-up properly.
ProsWe can manage so many things as campaigns emails... In the end, it needs a bit of time to understand it but once done, it is the best tool on the market, and free as it is open source.
ConsReally beuggy at the begining, and especially if you are not a dev.
Reviewer Source 
Source: Capterra
December 17, 2018
Brad N.
Managing Partner
Marketing and Advertising, 1-10 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
2/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
5/10
Source: Capterra
July 18, 2017

“Free open source product that is great when it works, but difficult too”

OverallIt allowed me to setup some marketing automation for cheap, but it requires a great deal more work than commercial systems to setup and understand.
ProsIt is a free and open source and has much of the functionality of the largest players in marketing automation. It has a decent interface for each component that works fairly well once you understand it. The integrations with email providers is great once you get them configured. Other plugins and integrations are very good.
ConsEmail configuration is difficult and problematic. Once running it is good, but you need expertise in configuring all aspects and you have to work with providers that require further expertise in order to increase deliverability. I use Elastic Email and it is a good system, but still difficult if you don't know how email deliverability should be configured. While the functionality is powerful in terms of the features, there is a disconnection between many of the components and it takes a real learning curve to get things running right. I still struggle with many of the components. It has features that will allow it to be a semi-decent crm, but they need to add new capabilities to it. Concepts are difficult as it related to visitors to your site and emails.
Source: Capterra
July 18, 2017
Rick E.
Business Development / IT Service Manager
Computer Software, 11-50 employees
Used the software for: 1-2 years
Overall Rating
2/5
Ease of Use
2/5
Customer Service
4/5
Features
2/5
Value for Money
4/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
September 2, 2019

“You get what you pay for”

OverallDecently functional, but not the best in quality. You get what you pay for.
ProsFirst of all, "Mautic" is both a name for SaaS run by Acquia, and also OSS available for anyone online. Here, I talk about just the software experience since it is almost what both of them have in common (assuming OSS installed correctly). Mautic is a great software for getting started with marketing automation for a fraction of the price that the competitors are asking for. Also, the functions and features aren't that limited. Mautic has all the features required for a company to get results by lead nurturing.
ConsMautic falls behind to competitors quite a bit in terms of integration with other services. Not only competitors, but major SaaS offer various integrations with other services, making it possible to tailor to all kinds of needs customers may have. Mautic is very limited in that regard, often requiring users to do extensive research on how to achieve what they want. (Often involves Zapier with some coding.)
Reviewer Source 
Source: Capterra
September 2, 2019
Stephanie E.
Marketing Manager
Computer Software, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
3/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: GetApp
February 21, 2019

“Open Source Mautic - excellent tool for FREE. Setup is complex but works great once running. ”

OverallWe are extremely grateful to have this tool available and working for us each day. It's going great and we look forward to adding more campaigns as time goes on.
ProsWe are using the FREE open source version of Mautic, so please keep that in mind with this review. It is pretty complex to set up on your own, without the right people in place; however we were able to do it, and the product is GREAT. We have several campaigns running for different product types and all is going smoothly. We've spoken with Mautic staff and they are really great to work with.
ConsWithout a clear vision on what exactly you want to do, I doubt you'd be able to get Mautic installed version working. (However, the online, fully supported version is another story. With their help, you could for sure.)
Reviewer Source 
Source: GetApp
February 21, 2019
Joseph N.
CEO
Graphic Design, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 24, 2018

“Is like mailchimp but better”

OverallI can control EVERY aspect of my email marketing!
ProsI love how great the campings in Mautic are. The visual templates of emails and the easy use for customizing them is amazing. Mautic use points system to see witch contact are the one's opening your email and helps to focus on the right path. Love how once you get to know the software everything just work and is your to make.
ConsThere is no white labeling, it definitively has some learning curve and the initial setup on cron jobs in a server can be tedious.
Reviewer Source 
Source: Capterra
April 24, 2018
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kariuki p.
ICT Officer, Sytems Admin
Retail, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
3/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
December 25, 2018

“Mautic”

OverallRunning campaigns to ensure online growth for our organization has been achieved, we can't do without it since we are in the ecommerce sector
Prosone of the best tools for online marketing, automation to send emails and running campaigns.
ConsA user needs to train a lot to use it, its not that easy to use, research is needed to install, configure and use it as its supposed to.
Reviewer Source 
Source: Capterra
December 25, 2018
Verified Reviewer
11-50 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
2/5
Customer Service
3/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 12, 2018

“Mautic is the right way to start with Marketing Automation”

OverallGood product to sell services to our customers
ProsIt is open-source but not poor and developers communities are active and helping if you ask. It has been built by people who know about Martech and it gives you the right setup in your path to it. Definitely useful to start with and even grow with it
ConsBugs are there, you bet it, and sometimes you discover them in the worst situations. So you need to test beforehand but bugs are not so many and in several situations you get the solution via forums
Reviewer Source 
Source: Capterra
July 12, 2018
Verified Reviewer
Internet, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
November 16, 2018

“Great software for all of your MAM needs”

OverallI really enjoy Mautic. The support and product are both top-notch! It integrates well with all of our other systems and I would highly recommend to anyone!
ProsMy favorite part of Mautic is the A+ customer support. I'm never waiting more than 12 hours for an answer, even on nights and weekends, and the customer support staff are always willing to jump on a call to discuss my problem and offer assistance. The templates Mautic offers look fresh and are relatively easy to build. My favorite features, though, are probably campaigns and landing pages. The look and feel is so much cleaner than other softwares I've used.
ConsI wish that there was a slightly more advanced Salesforce integration, but that's coming from someone who has used Pardot (a Salesforce product) in the past and the pros for Mautic vs Pardot definitely outweigh the cons.
Reviewer Source 
Source: Capterra
November 16, 2018
Aneta L.
Manager
Marketing and Advertising, Self-employed
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 8, 2017

“Great software”

OverallNo one. I am using this software and promote it in Poland.
ProsI am using this tool for 8 months. It has great: Forms, Dynamic Content, Focus items, Progressive profiling. A lot of plugins. Powerfull tool. Self-hosted it the bigest pros. Big community. For me the best. Great guide: https://www.mymautic.pl/
ConsStill a lot of errors... I have had the problem to integration with Hubspot. Documentation does not have actualization.
Reviewer Source 
Source: Capterra
August 8, 2017
Norman P.
CMO
Information Technology and Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
3/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
August 29, 2016

“Marketing Director”

OverallThis is a great and easy to use marketing automation software. The fact that it is an open source project make the software very powerful in terms on new features. Every month, you're glad to use a new, modern and extremely useful feature. Using mautic is simple as a child's play.
ProsEase of use
Source: Capterra
August 29, 2016
Shikhil S.
CEO
Computer & Network Security, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 18, 2017

“Mautic is a powerhouse which you can use to automate 65% of your inbound marketing campaigns!”

Overall- Email automation - Intelligent drip campaigns - Creating smart web forms - User profiling
ProsMautic is a powerful tool that makes live of marketing teams so much easier. A few Pro's include: 1. Feature rich 2. Amazing drip campaigns 3. Works well with mailchimp, sendgrid and other providers 4. Well documented with videos 5. One-stop solution for so many web marketing tasks
ConsThe only con would be the easy of getting started. It does require a learning to get started and accustomed to the tool.
Reviewer Source 
Source: Capterra
August 18, 2017
Marco B.
CEO
Marketing and Advertising, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
May 21, 2017

“Powerful Marketing Automation Tool”

ProsOpen Source: you can change what you want and install it on your servers. Full of features: campaigns, forms, assetts, pages, workflow... everything you need. Flessibility: easy to customize.
ConsNot so easy to use: it's quite difficult to use so you need to understand its components before to make it productive. Not allowing progressing profiling in forms

Vendor Response

By Acquia on May 22, 2017
Marco, thank you so much for review! We just wanted to follow up with you and let you know that we do have progressive profiling built into our workflow. Please see the documentation for more detail. We hope that helps, thanks again! https://mautic.org/docs/en/forms/progressive_profiling.html (link subject to change)
Source: Capterra
May 21, 2017
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Tiago O.
Inbound Manager
Computer Software, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 5, 2018

“The open source Marketing Automation Platform”

OverallWe used Mautic for over 2 years as a backup platform and to keep our smaller email marketing base separated from the main one
ProsThe fact that it's open source and allows your marketing team to customize it, as long as you have developers available to help with that.
ConsBecause you have to set things up yourself, the implementation is quite a long process
Reviewer Source 
Source: Capterra
August 5, 2018
Tyler S.
Director
Marketing and Advertising, 1-10 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
1/5
Customer Service
1/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
5/10
Source: Capterra
January 11, 2017

“Most Frustrating Software that I have ever dealt with ”

OverallThis looks like an AMAZING platform but honestly I wouldn't know... I have been struggling to get the platform to work for ~18 months. I am by no means a coding wizard or a novice, and my troubles have not been a consistent go at operating it. However I have tended to put it off over and over again because whenever I try and set it up I need to uninstall it and reinstall it. This review is more of a rant than anything I know that there are several people that have had great success. All in all I would say that if you think that you can get it up and running do it it looks great but to date I have not been able to and that is obviously sad and frustrating.
ProsThat it can monitor the digital interactions of your prospects and deliver dynamic content to them based on those actions.
ConsNo real support and seems like you need more then an intermediate knowledge to get it up and running.
Recommendations to other buyersFind someone that has used it before to set it up for you.
Source: Capterra
January 11, 2017
Verified Reviewer
Marketing and Advertising, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
October 9, 2018

“straight forward use. great for businesess ”

OverallPlug tallet is making your work much easier, you willneed to do the work the software won't do the work for you so get in now and start working , it will benefit you
Prosthis is literly one stop shop any marketer that want to follow his or her visitors for the sight without any facebook help or blocks. Plug Talent is pretty easy to use straight forward.
Conssome of the features are hard to implimant
Reviewer Source 
Source: Capterra
October 9, 2018
Verified Reviewer
Retail, Self-employed
Used the software for: I used a free trial
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: GetApp
August 25, 2019

“False Advertising”

OverallBunch of lies, contracted self lots, nothing true
ProsThey do not have support, or sales reps. There are no humans to contact, unlike what it says here on GetApp. Also, there is no free version. The paid versions are priced so high they will not give it on the website and via inquiry if you specify being a small business. Same for freelancers or other one person businesses. Everything is false and I am guessing the features and functions would be just as false if you dare try the app
ConsFalse advertising. Says has support, and free version. Neither are true. Says is good for small businesses, not true either.
Reviewer Source 
Source: GetApp
August 25, 2019
Rodrigo D.
Speaker, Marketer and Promovaweb Founder
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
January 28, 2016

“I am using Mautic for 1 year for manage marketing campaigns”

OverallComparing with others AM tools PROS: 1) you can choose other SMTP to send emails, like mandrill, sendgrid, amazon ses. 2) you can customize everything, if you have a local management system like ERP or a CRM built in house Mautic is perfect for you, you can set according your necessities 3) No limits for contacts and users 4) Perfect to agencies and consultants because you can sell services and not tools CONS: 1) Don't have a phone support. Its not so good for companies that is not confortable with ticket system. 2)Only 3 themes for landing pages. 3)Dont have a funnel report to identify the marketing and sales steps, how many leads and customers per steps and per traffic source, rate conversion per step.
Source: Capterra
January 28, 2016
Verified Reviewer
Internet, Self-employed
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
2/5
Customer Service
2/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
October 4, 2018

“Been using for about 6 minths”

OverallThis is open source, so I'm optimistic where this will go. Have not had an opportunity to use the marketing triggers yet, which is it's main benefit. However, the ability to expand the contact data collection and use email marketing functionality has been encouraging, but even in this, it was a chellenge to find a responsive template.
Pros- ability to use Amazon SES for email marketing email delivery, virtually eliminating the cost for most small to mid-size businesses. - amazing funtionality built in - create fields for contact list, dynamic segmentation, contact notes, event tracking
Cons- documentation is sparce - calendar doesn't sync with google calendar - setup would not be easy without tech background - knowledge of cron jobs necessary
Reviewer Source 
Source: Capterra
October 4, 2018
Abigail N.
Social Media Specialist
Architecture & Planning, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Source: Capterra
November 11, 2016

“A great inbound marketing tool with lots of potential.”

OverallI came across Mautic while searching for a free alternative to Hubspot marketing tools, because $200 monthly while worth it wasn't in my client's budget. I went through their features with a smile on my face and nothing made me happier than knowing it was free. For a free tool, Mautic is packed with lots of features and that is part of the problem, the other problem is that I no longer take tutorials or read software `manuals' (In my defense, the Mautic manual is way too long to hold my attention and is thus sleeping somewhere on my laptop) I love being able to upload files to Mautic as an asset and then link them to landing pages for lead generation. The problem is that creating a landing page on Mautic is hell, it has been four months, I've read the manual (The part on how to create landing pages), I've gone through the Mautic blog hoping for an explanatory post, but nope. I gave up because it was difficult to create a form with lots of details mostly drop down fields and radio select fields. Creating a form that I am pleased with has been tough but it's nothing compared to creating a landing page, where using a blank template or using one of the existing templates. It drove me back to Agile which in turn drove me to Privy. Like AgileCRM, I still haven't completely given up on Mautic, I just hope they make their interface easy to use, include mini tutorials to make it less overwhelming and make the form creation/ landing page creating easier and smoother. I haven't used the contacts feature as I never got past the lead generation tools.
ProsMautic has a lot of potential and the pricing is great for small businesses.
ConsThe landing page builder is difficult to use and so is the form builder. There is no customer support or tutorial to guide you on how to make the most of the features.
Source: Capterra
November 11, 2016
Joan N.
1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
August 8, 2016

“The next big guy in Marketing Automation”

OverallI have using Mautic since 2015 with a lot of instances working up today. Love the product and is the next big guy in marketing automation software.
ProsEasy to Use Lot of Features Integration with CRMs Multi-language.
ConsOnly Salesforce CRM have bi-directional sync
Source: Capterra
August 8, 2016
Verified Reviewer
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
2/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
October 12, 2017

“I found Mautic to be extremely useful and extendable. Out of the box it has great function.”

ProsIt is amazingly easy to get and use. I've been able to sync it with Google and Zoho. I like the geo targeting. Best features are automation and dynamic content serving.
ConsThe updates always crash my system. Also, built in crm is very weak. I use Zoho as main management tool.
Reviewer Source 
Source: Capterra
October 12, 2017
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Eric H.
Director of Development
Marketing and Advertising, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
2/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 12, 2018

“Mautic MAS 5 Stars”

OverallWe are using Mautic to create landing pages and forms. Also popups on our own site.
ProsI like the extensive functionality of the service. It has saved huge amounts of my time.
ConsThere is no real tech support and the video tutorials on youtube are old.
Reviewer Source 
Source: Capterra
September 12, 2018
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Steve R.
Chief Revenue Officer
Computer Software, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
September 19, 2018

“Think of this as the poor man's Marketo”

ProsIt has most of the functionality you need from a marketing automation platform. But it's a fraction of the cost and will eventually be pretty disruptive for the players in this market.
ConsIt doesn't integrate cleanly with a lot of other stuff the way that Marketo does. It always seems like we're having some little issue with the integrations to gotowebinar and salesforce.com
Reviewer Source 
Source: Capterra
September 19, 2018
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Andy R.
Executive Producer/Audio-Visual Alchemist
Media Production, Unspecified
Used the software for: 6-12 months
Overall Rating
3/5
Ease of Use
1/5
Customer Service
2/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
February 15, 2018

“Installed some self-hosted Mautic instances for testing purposes.”

OverallLow cost/free alternative to Hubspot. With a lot of elbow grease.
ProsThe promise of Mautic's marketing automation is attractive, especially compared to the prices Hubspot is charging. Insights into and tracking of individual users is awesome.
ConsOpen source means support yourself - or invest in professional support. As a dabbler I would discourage anyone from thinking this is easy to do for free - you need to invest a lot of time in making it go, unless you're very savvy.
Reviewer Source 
Source: Capterra
February 15, 2018
Frank J.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
3/5
Features
5/5
Value for Money
5/5
Source: Capterra
November 10, 2016

“Use is easy, installation is not”

OverallInstalling and configuring a new Mautic server is complicated. However, if you have someone host it for you - it's not too difficult to use. Since most marketing automation software will cost you over $300 per month, this is a great option. It's nice to have an open source option that allows for customization that complies with regional and national regulations.
Source: Capterra
November 10, 2016
Tiago G.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
2/5
Customer Service
1/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
7/10
Source: Capterra
November 17, 2016

“A great tool, but must hard to use”

OverallIt is a great tool that have future, but I think it can focus more on the user experience, to easy use... some times it take so much to do the simple..
ProsGreat campaign config.
ConsNo support.
Source: Capterra
November 17, 2016
Julien L.
li Julien LiboironI help B2B tech companies to get in touch with their market.
Marketing and Advertising, Self-employed
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
3/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 13, 2019

“A free automation marketing tool”

OverallIt's a good but not great free automation marketing tool.
ProsAn automation marketing tool with a lot of option (forms, landing pages) at a great price - free.
ConsYou need to know what you do because you need to install and host your own automation marketing tool.
Reviewer Source 
Source: Capterra
September 13, 2019
James S.
CEO
Marketing and Advertising, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 10, 2017

“Good product with best support and service”

ProsHas everything that I needed in a marketing automation software. Thier support team is always there to help with any issue.
ConsIt lacks live chat support. Secondly, a non-tech person can find it a little complex to use. Rest its good software I will always recommend it to other.
Reviewer Source 
Source: Capterra
November 10, 2017
Philippe B.
Directeur
Marketing and Advertising, 1-10 employees
Used the software for: Unspecified
Overall Rating
3/5
Reviewer Source 
Source: GetApp
May 21, 2018

Reviewer Source 
Source: GetApp
May 21, 2018