# tyntec Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about tyntec Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more.

Source: https://www.capterra.com/p/192049/SMS-For-Business

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# 

 tyntec Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

tyntec

## What is tyntec?

SMS messaging solution that helps businesses provide customer support with two-way messages, send time-critical alerts and promotions.

## What is tyntec used for?

[SMS Marketing](https://www.capterra.com/sms-marketing-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£0.01

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for tyntec?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.tyntec.com&name=tyntec)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### tyntec

3.6 (7)

VS.

[4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

Starting Price

£0.01

Per User

Starting Price

$21

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (7)

Ease Of Use

4.5 (647)

Value For Money

3.7 (6)

Value For Money

4.7 (614)

Customer Service

3.5 (6)

Customer Service

4.8 (586)

## tyntec alternatives

[4.8 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (665)](https://www.capterra.com/p/158103/Clearstream/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/192049/SMS-For-Business/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mass Texting

4.3 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Send messages to multiple subscribers at the same time

Scheduled Messaging

4.0 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Send individual or bulk text messages at predetermined times

Automated Responses

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Automatic reply functionality for incoming messages

Message Personalization

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Personalize text messages using templates and custom fields

Mobile Coupons

2.7 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Electronic coupons delivered to a mobile device that can be exchanged for a discount

Reporting/Analytics

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

tyntec 13 features

Send and receive text messages to communicate with clients or prospects in real-time

Application programming interface that allows for integration with other systems/databases

Automatic reply functionality for incoming messages

Manage and track all internal and external communication conducted via calls, email, text, or chat

Pre-designed layouts that can be customized to match preferences and requirements

Send messages to multiple subscribers at the same time

Personalize text messages using templates and custom fields

Electronic coupons delivered to a mobile device that can be exchanged for a discount

Manage and support multiple languages

View and track pertinent metrics to find patterns and gain insights from data

Send individual or bulk text messages at predetermined times

Short phone numbers that used to opt-in to SMS campaigns

Send messages via SMS

Get Advice

We can help you find the software with the features you need.

Features

4.0 (7)

4.0

Based on 7 reviews

## Pricing

Value for money

3.7 (6)

Basic

£0.01

Per User,

Value for money

3.7 (6)

3.7

Based on 6 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.5 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.5 (6)

3.5

Based on 6 reviews

## User reviews

Overall rating

3.6

Based on 7 reviews

Filter by rating

5(0)

4(5)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

Michiel Y.

CEO

Construction

### "Customer support is disastrous"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 8, 2024

Pros

The monthly invoices are clear, although confusingly Tyntec also sends weekly updates that it calls billing statements.

Cons

The Customer service. Slow, rude and useless.

Switched from

[Textmagic](https://www.capterra.com/p/147342/TextMagic/)

Because our CTO thought it would better. We have fired the CTO and plan to get rid of TynTec and the WhatsApp messaging they facilitate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FP

Flavia P.

DIRETORA ADMINISTRATIVA

Education Management

### "Otimizador de tempo "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

June 15, 2023

No geral, atende muito bem minhas necessidades, pois permite otimizar meu tempo, quando mando msgs para um numero maior de pessoas, e posso utilizar em diferentes canais de comunicação, com isso não me prendo a uma única forma.

Pros

Facilita muito o recrutamento e aviso aos meus alunos, facilita o meu trabalho e otimiza meu tempo

Cons

Acho a função de validar números de telefone um pouco falha

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AD

Akash D.

Developer

Information Services

### "tyntec review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 19, 2023

tyntec is overall an reliable product to create Official WhatsApp Business APIs and it doesn't charge any additional fee for submitting to green tick

Pros

tyntec is one of the best Official WhatsApp Business API providers.

Cons

tyntec lacks some features which are already released by Meta such as edit template, webhooks for account status and template status etc...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FR

Fenil R.

Full Stack Developer

Information Technology and Services

### "A great software to grow business"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 16, 2023

We've been using tyntec for a long time and very happy with it. Can recommend this to anyone without a doubt

Pros

Tyntec is easy to use software. Messaging made easy with Tyntec and it helped growing our company a lot. Their customer support is fabulous, with quick replies and solutions!

Cons

User interface could be a bit better. Few features stacked up are not understandable and user friendly, but won't be using them anyways

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EP

Ebin P.

Developer

Information Technology and Services

### "Nice Social Media Marketing Platform."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

February 14, 2023

Pros

I can use my WhatsApp and Instagram for marketing purpose. Using the Tyntec SaaS we have on-boarded on WhatsApp Business Api and Instagram DM. Its really useful us to send bulk messages and scheduled messages.

Cons

Tyntec's APIs are quite expensive. Their support team is good but slow.

Switched from

[Wati](https://www.capterra.com/p/204314/WATI/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Ajay Antony N.

Senior Software Engineer

Information Services

### "Good WhatsApp Business API provider"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 4, 2023

tyntec helps us to connect WhatsApp Business API to our system and send mass messaging to our customers

Pros

tyntec is easy to use and we can get the Official WhatsApp Account within 10 minutes using the embedded signup method.

Cons

tyntec lacks WhatsApp template edit APIs, quality rating webhooks and WhatsApp number checking feature

Switched from

[360dialog](https://www.capterra.com/p/174965/360dialog/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Anish A.

Software Engineer

Information Technology and Services

### "Good Official WhatsApp Account providers"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 12, 2023

Overall tyntec serves its purposes and provides a great customer support experience for us

Pros

tyntec helps us to generate Official WhatsApp Accounts within days and their customer support is top-notch

Cons

Not providing webhooks for account rating, and tier limit changes are the major drawback

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/192049/SMS-For-Business/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)