--- title: "tyntec Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about tyntec Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/192049/SMS-For-Business/" page_type: "product" language: "en" --- # tyntec Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) tyntec ## What is tyntec? SMS messaging solution that helps businesses provide customer support with two-way messages, send time-critical alerts and promotions. ## What is tyntec used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £0.01 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for tyntec?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.tyntec.com&name=tyntec) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### tyntec 3.4 (7) VS. [4.9 (652)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting Price £0.01 Per User Starting Price $21 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.4 (7) Ease Of Use 4.5 (652) Value For Money 3.5 (6) Value For Money 4.7 (619) Customer Service 3.5 (6) Customer Service 4.8 (591) ## tyntec alternatives [4.8 (694)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (270)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (508)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/192049/SMS-For-Business/alternatives/) ## FAQs about tyntec Overview ### What company size and specific industries is tyntec built for? tyntec is designed for businesses of all sizes, including small companies, mid-market firms, and enterprise organizations, that need SMS-based customer communication. It suits a wide range of industries and is built for teams using SMS, shortcodes, and virtual phone numbers to reach customers. Features and Usability ### What are the key features of tyntec? tyntec offers API access for communication management, plus 2-Way Messaging, SMS Messaging, and Chat/Messaging for direct customer communication. It also includes Mass Texting, Scheduled Messaging, Shortcodes, Automated Responses, Customizable Templates, Message Personalization, Mobile Coupons, Multi-Language support, and Reporting/Analytics. Getting Started and Support ### What training and onboarding options does tyntec offer? tyntec provides documentation for teams getting started with the product. This written material supports self-paced reference, feature lookups, and step-by-step guidance during setup and ongoing use. ## Features AI summary Based on 3,882 SMS Marketing reviews Not all SMS Marketing products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) tyntec supports **SMS Messaging** and **Mass Texting**, so businesses can send direct messages and reach large contact lists efficiently. However, it does not include **Campaign Scheduling**. Instead, it offers other features that reviewers also rate as important, including **API** (**54%**) and **Scheduled Messaging** (**49%**), providing teams with flexible ways to connect messaging workflows to other systems and plan message delivery more effectively. Mass Texting 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Scheduled Messaging 4.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Automated Responses 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Message Personalization 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Personalize text messages using templates and custom fields Mobile Coupons 2.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Electronic coupons delivered to a mobile device that can be exchanged for a discount Reporting/Analytics 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data tyntec 14 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Multi-Language: Manage and support multiple languages - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS --- Get Advice We can help you find the software with the features you need. Features 3.9 (7) 3.9 Based on 7 reviews ## Pricing Value for money 3.5 (6) Basic £0.01 Per User, Value for money 3.5 (6) 3.5 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (6) 3.5 Based on 6 reviews ## User reviews Overall rating 3.4 Based on 7 reviews Filter by rating 5(0) 4(5) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent Michiel Y. CEO Construction ### "Adds zero value & Delays account closure to the extreme" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 4, 2026 We've used tyntec for over 5 years and conclude that they add zero value compared to the alternatives. Pros Sorry, nothing at all. tyntec is so aful that you cannot find or leave reviews via Google Business or TrustPilot :( Cons The worst parts are that whenever Meta interfered with the automated messaging that tyntec had set up, they were unreachable and tyntec did not even try to help us get through to Meta. Secondly, when we finally found a good alternative (Spryng) the tyntec user dashboard offered no way to close our account. Worse, when we called tyntec they said we could only close the account by mailing. And believe it or not, tyntec then demanded that we mail the request on company letterhead with my signature! And 3 business days later, tyntec still hasn't confirmed account closure because supposedly their legal team is reviewing it (there's nothing to review). The only thing we've received so far is yet another invoice. Switched from [Textmagic](https://www.capterra.com/p/147342/TextMagic/) Because our CTO thought it would better. We have fired the CTO and plan to get rid of TynTec and the WhatsApp messaging they facilitate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FP Flavia P. DIRETORA ADMINISTRATIVA Education Management ### "Otimizador de tempo " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 June 15, 2023 No geral, atende muito bem minhas necessidades, pois permite otimizar meu tempo, quando mando msgs para um numero maior de pessoas, e posso utilizar em diferentes canais de comunicação, com isso não me prendo a uma única forma. Pros Facilita muito o recrutamento e aviso aos meus alunos, facilita o meu trabalho e otimiza meu tempo Cons Acho a função de validar números de telefone um pouco falha Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Akash D. Developer Information Services ### "tyntec review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 19, 2023 tyntec is overall an reliable product to create Official WhatsApp Business APIs and it doesn't charge any additional fee for submitting to green tick Pros tyntec is one of the best Official WhatsApp Business API providers. Cons tyntec lacks some features which are already released by Meta such as edit template, webhooks for account status and template status etc... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FR Fenil R. Full Stack Developer Information Technology and Services ### "A great software to grow business" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 16, 2023 We've been using tyntec for a long time and very happy with it. Can recommend this to anyone without a doubt Pros Tyntec is easy to use software. Messaging made easy with Tyntec and it helped growing our company a lot. Their customer support is fabulous, with quick replies and solutions! Cons User interface could be a bit better. Few features stacked up are not understandable and user friendly, but won't be using them anyways Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EP Ebin P. Developer Information Technology and Services ### "Nice Social Media Marketing Platform." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 14, 2023 Pros I can use my WhatsApp and Instagram for marketing purpose. Using the Tyntec SaaS we have on-boarded on WhatsApp Business Api and Instagram DM. Its really useful us to send bulk messages and scheduled messages. Cons Tyntec's APIs are quite expensive. Their support team is good but slow. Switched from [Wati](https://www.capterra.com/p/204314/WATI/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Ajay Antony N. Senior Software Engineer Information Services ### "Good WhatsApp Business API provider" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 4, 2023 tyntec helps us to connect WhatsApp Business API to our system and send mass messaging to our customers Pros tyntec is easy to use and we can get the Official WhatsApp Account within 10 minutes using the embedded signup method. Cons tyntec lacks WhatsApp template edit APIs, quality rating webhooks and WhatsApp number checking feature Switched from [360dialog](https://www.capterra.com/p/174965/360dialog/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Anish A. Software Engineer Information Technology and Services ### "Good Official WhatsApp Account providers" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 12, 2023 Overall tyntec serves its purposes and provides a great customer support experience for us Pros tyntec helps us to generate Official WhatsApp Accounts within days and their customer support is top-notch Cons Not providing webhooks for account rating, and tier limit changes are the major drawback Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/192049/SMS-For-Business/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.