--- title: "DigitalPersona Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about DigitalPersona Software - reviews, pricing plans, popular comparisons to other Multi-Factor Authentication products and more." source_url: "https://www.capterra.com/p/192096/HID-DigitalPersona/" page_type: "product" language: "en" publication_date: "2026-10-31" --- # DigitalPersona Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DigitalPersona ## What is DigitalPersona? With HID, you can tailor your MFA framework to solve your unique use cases and fit your specific security requirements, business needs and compliance mandates. Deploy on-premises or in the cloud and choose from the industry’s broadest range of authentication methods and form factors, including smart cards and security keys with support for FIDO, PKI, OATH and more. From standalone to managed credentials, it’s a versatile solution that provides end-to-end security while accommodating your users’ workflow, and it steps up when you need it the most. MFA done right balances protection, encryption and ease-of-use, while ensuring the sign-on experience is seamless and efficient for everyone involved. ## What is DigitalPersona used for? [Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Identity Management](https://www.capterra.com/identity-management-software/)[Authentication](https://www.capterra.com/authentication-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $45 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DigitalPersona?[Manage this product listing](https://www.g2.com/products/hid-digitalpersona/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DigitalPersona 4.5 (19) VS. [5.0 (30)](https://www.capterra.com/p/196142/GateKeeper-Enterprise/reviews/) Starting Price $45 Per User, Per Year Starting Price $3 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (19) Ease Of Use 5.0 (30) Value For Money 3.9 (19) Value For Money 4.9 (29) Customer Service 3.9 (19) Customer Service 5.0 (30) ## DigitalPersona alternatives [4.7 (946)](https://www.capterra.com/p/119653/Okta/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (39)](https://www.capterra.com/p/203254/NordPass/reviews/) Starting price $3.59 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (35)](https://www.capterra.com/p/268487/ManageEngine-AD360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about DigitalPersona Overview ### Which roles and teams benefit most from DigitalPersona? DigitalPersona is most used by IT and security leaders, including CIOs, network managers, and IT security officers, who manage biometric authentication and access controls. Engineering and data teams use it to verify identities for system access, while executive and business leaders support secure employee workflows and organizational oversight. Answer based on 13 reviews Overview ### What company size and specific industries is DigitalPersona built for? DigitalPersona is designed for businesses and organizations of any size that need fast, secure access to shared workstations. It is a fit for offices, government agencies, healthcare providers, law enforcement teams, manufacturers, and retail operations where controlled access to devices is important. Features and Usability ### What are the key features of DigitalPersona? DigitalPersona offers access management features such as access controls/permissions, access certification, user provisioning, and privileged account management. It also includes authentication tools like biometrics, multi-factor authentication, two-factor authentication, mobile authentication, secure login, and single sign-on, plus password management, policy management, reporting & statistics, and Active Directory integration. Integrations ### Which third-party tools and platforms does DigitalPersona integrate with? DigitalPersona integrates with Microsoft Entra ID for identity and access management. This native connection supports organizations using Microsoft’s cloud directory and authentication environment, giving DigitalPersona a direct link to a widely used enterprise platform. Getting Started and Support ### What training and onboarding options does DigitalPersona offer? DigitalPersona provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars provide scheduled group learning, and documentation offers written reference material for setup and feature review. Getting Started and Support ### What customer support options does DigitalPersona offer? DigitalPersona provides email/help desk, a knowledge base, and phone support. These channels give users direct contact options and self-service help for setup and troubleshooting. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,103 Multi-Factor Authentication reviews Capterra data shows that buyers of authentication software rank the following features as their top priorities: - **Secure Login** (**69%** of reviewers rated this feature as critical) - **Two-Factor Authentication** (**66%**) - **Multi-Factor Authentication** (**61%**) DigitalPersona supports all three features that reviewers rate highest: **Secure Login**, **Two-Factor Authentication**, and **Multi-Factor Authentication**. Together, these capabilities help businesses protect user access, add extra verification steps, and strengthen identity security across systems, allowing teams to reduce unauthorized access and manage authentication with more confidence. Access Certification Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Access Controls/Permissions Define levels of authorization for access to specific files or systems Access Management Control and manage access to company resources Active Directory Integration Integrates with Active Directory Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems DigitalPersona 26 features ### All Features - Access Certification: Verify user access rights within systems to confirm each user has appropriate and authorized access to resources - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Authentication: Verify the identity of users/devices to enable secure access - Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Mobile Authentication: Verify user identity through mobile devices - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Policy Management: Create, manage, and track policies and procedures within an organization - Privileged Account Management: Control, monitor, and secure privileged accounts and their access to critical data and IT applications - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Secure Login: At least a username and password is required to access the system - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-Service Access Request: Enable end users to request access or request changes to their account privileges - Single Sign On: Allow users to access multiple services after entering their login credentials once - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Unified Directory: Store, modify, and track user accounts and access in a centralized directory - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures --- Get Advice We can help you find the software with the features you need. Features 4.4 (19) 4.4 Based on 19 reviews ## Pricing Value for money 3.9 (19) Free Trial Basic $45.00 Per User,Per Year Value for money 3.9 (19) 3.9 Based on 19 reviews ## Integrations [ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (19) 3.9 Based on 19 reviews ## User reviews Overall rating 4.5 Based on 19 reviews Filter by rating Counts reflect reviews available in this feed. 5(12) 4(6) 3(0) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Managing Director Used the software for: 3-5 years ### "Secure biometric login" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2022 Our company mainly uses HID DigitalPersona for domain auth and security management. It is responsible for saving and securing all security logins like passwords, and authenticators. It is super flexible 2FA (including biometric, pin and passcodes) for quick login into active directory accounts. I bought this product and it was a great purchase. It was easy to install and use. I feel safe using my HID DigitalPersona because it uses fingerprint scanning instead of a key or pin to open the lock. It is very secure and biometric security is a huge improvement.I used HID DigitalPersona and it's an amazing new way to unlock our workplace without typing in any passwords. The HID DigitalPersona device uses a built-in fingerprint scanner to securely log you into Windows and websites. I highly recommend HID DigitalPersona. Pros Pros about HID DigitalPersona that I found while using are listed below:1. Best domain authentication features, 2. Top Security, 3. Quick security and login access with biometric Cons Cons about HID DigitalPersona that I found while using are listed below:1. Not supported on chrome or firefox, 2. Challenging to reach their support team Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Chief Marketing Officer Used the software for: 3-5 years ### "Efficient and effective digital identity verification (DV) solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2022 HID DigitalPersona is a cutting-edge technology for high-security identification. With this tool, we can easily create and distribute a number of identification badges for our employees/contractors, or customers. The badges will have the same level of security as we need and will be completely customizable. I used this at work and it is a very good product. It is the best reader on the market and the best fingerprint scanner. I would highly recommend this product. Pros I decided to give HID DigitalPersona a try because I was looking for a more secure biometric way to log into my workspace. HID DigitalPersona is a time-saving, efficient, and effective digital identity verification (DV) solution that offers a high level of security and privacy. This innovative technology is ideal for organizations that require fast, convenient, and secure access to their information systems. Cons It has weak third-party integration functionality and little sweat or oil cause fingerprint scanner malfunction. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Engineering Used the software for: 3-5 years ### "Need to work on frequency or product updates and bug fixes." 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 December 6, 2016 Product upgrades (new version even if minor revision number change) require new fulfillment each time. We have used this product for many years. In that entire time, we have not received notices of new updates or upgrades to the software even though we are on a support contract. We must constantly check for bug fixes or product updates which have not been very regular. We have waited at times a more than a year for corrections to allow operation with current browser versions. When it does work we have been pleased with its operation. Pros When it does work it works well. Cons We have had issues with comparability with current versions browsers such as Mozilla in the past. The time it has taken to correct these problems has been long. It doesn't always detect login screens and dialogs. No automatic notices of updates r bug fixes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 3-5 years ### "My sweet experience with HID DigitalPersona" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2022 Usually, biometrics needs its own hardware and does not support laptop readers. This makes little inconvenience but it is best for passport management and SSO integration. Pros We are easily integrated with an active directory with multiple authentication options like biometrics, pins, passcode, and more. We use HID DigitalPersona for the best biometric security, high accuracy, and reliability. HID's broad range of biometric solutions is the result of more than a decade of research and development, ensuring maximum accuracy and ease of use. It is also known for its most stable application, quick login, and MFA security. Cons Usually, we need to use external biometric readers and they are very expensive which significantly increases our budgets but give good security and authentication system at a reasonable price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Used the software for: 3-5 years ### "Relieve end users and increase security with DigitalPersona Altus" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 December 5, 2016 I think DigitalPersona Altus is well suited for every organization and every scenario that involves login credentials. If users have complex passwords or many of them it will be especially useful. If you would like to incorporate a strict login policy that consists of a fingerprint plus pin or password plus pin it is a great solution. Pros Biometric Authentication. This is a strength because it takes the guess work out of passwords. Login Authentication Policy. Add an extra layer of security by enforcing a Fingerprint+Pin number combination. Easy to use interface. Users can easily update and manage their logins from any PC. Adding new managed login templates for new software or websites is a snap. Users can create their own managed logins. Cons Lack of useful documentation provided to admins. Technical support isn't very knowledgeable. There have been instances where I knew more about the product than the person I was dealing with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CMO Used the software for: 3-5 years ### "Best for the protection of sensitive data and files" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2022 It allows our staff quickly log in with SSO and completely removes the hassle of remembering and entering the password every time. Mainly recommended for those who have an issue remembering their passwords and want easy single-click logins. Pros It gives a quick way to log in with a single click and remove our issue of password forgotten. It has identity card link features which make its login system more secure and allows genuine users only onboard. HID DigitalPersona is a user-friendly solution that allows users to log in to Windows computers and services without using passwords. It is best for the protection of sensitive data and files from unauthorized access. Cons It is a premises-based application that is expensive for small-size organizations like ours and best suited for many staff companies. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Production Assistant Used the software for: 1-3 years ### "Great software for employee authentication " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 11, 2018 The problem concerning the verification of employee identity is faster and efficient Pros There is a free trial version of the software before the buyer makes the final decision It is does the fingerprint and bio-metric authentication flawless Cons The one-off price is a bit high and it may form a turn-off to the aspiring customers who would to install the software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Gerente de Research & Sales Used the software for: 1-3 years ### "Excellent tool for authentication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2018 Pros In general terms, our experience with this platform has been very good, we like its biometric and fingerprint authentication, it allows us to verify if employees attend and perform their work, very good indeed Cons So far we have not had any inconveniences, they have improved over time in their applications and functions, we liked it so far Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Not Given Used the software for: 3-5 years ### "Altus PW Solution Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 5, 2016 This product has been the answer to the question of "how do we securely manage passwords with all our users". Easy setup for our users. We no longer get calls from our employees on resetting their passwords or the old "I forgot my password". IT builds the templates for the various applications and URLs and the rest is history. It's actually better than SSO because it is more secure! With SSO, if you step away without locking your PC, your Apps are open for anyone to tamper with but with Altus, this is not so because your finger is needed to authenticate to each App\\url that requires a password. A Secure Single Sign-On Solution (SSSO). Pros Secure Cons Some websites are tricky to set up a template but very few. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Joel N. Data Analyst Used the software for: I used a free trial ### "DigitalPersona" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 25, 2019 It's user-friendly and makes authentication way simpler and faster. With accurate and reliable bio-metrics, access is smooth and slick using unique fingerprints. Pros First, there's reliable password management system that is actually self-serviced. This works in such a way that only a set of questions are asked to identify a particular user so he/she can be logged in. So password reset is simple and users are not limited to web access only. Integration is at its best with the tool. There's no need for several user databases as you can have everything working in one place. There's more than one authentication system: multi-factor authentication and Windows authentication. Windows authentication makes thing better for you because you're not only limited to web access. Users no longer require passwords for system access as they can quickly log in using their unique fingerprints and get about their tasks without any hitches. The same users can be switched easily when need arises. Also, it works with a good number of programs so implementation and application is simpler. Good customer service if you need assistance. Cons Once in a while the templates may have a bit of a problem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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