# DigitalPersona Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DigitalPersona Software - reviews, pricing plans, popular comparisons to other Authentication products and more. Source: https://www.capterra.com/p/192096/HID-DigitalPersona/alternatives --- # DigitalPersona Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DigitalPersona ## What is DigitalPersona? HID’s Authentication Platform covers the full identity. Go beyond passwords with secure identities in the cloud or on-prem. Choose from the industry’s broadest range of authentication methods and form factors, including: biometrics, mobile authenticators such as HID Approve, or FIDO- and PKI-enabled smart cards and security keys. Access support to a wide range of security standards, including FIDO2, PKI, OATH, SAML, OpenID, and SCIM. From standalone to managed credentials, it’s an end-to-end solution, from a single trusted source. The Authentication Platform is supplemented with the Credential Management System (CMS), to manage PKI certificates on smart cards and security keys. The Identity Verification Service (IDV) and the Risk Management Solution (RMS) also support the platform with fraud preventive and risk management services. ## What is DigitalPersona used for? [Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Identity Management](https://www.capterra.com/identity-management-software/)[Authentication](https://www.capterra.com/authentication-software/) Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $45 Per User, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DigitalPersona?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hidglobal.com&name=DigitalPersona) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DigitalPersona 4.5 (19) VS. [5.0 (30)](https://www.capterra.com/p/196142/GateKeeper-Enterprise/reviews/) Starting Price $45 Per User, Per Year Starting Price $3 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (19) Ease Of Use 5.0 (30) Value For Money 3.9 (19) Value For Money 4.9 (29) Customer Service 3.9 (19) Customer Service 5.0 (30) ## DigitalPersona alternatives [4.7 (929)](https://www.capterra.com/p/119653/Okta/reviews/) Starting price $6.00 Per User, Per Month [4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month [4.5 (39)](https://www.capterra.com/p/203254/NordPass/reviews/) Starting price $3.59 Per User, Per Month [4.6 (34)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews) Starting price Contact vendor for pricing ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Certification Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Access Controls/Permissions Define levels of authorization for access to specific files or systems Access Management Control and manage access to company resources Active Directory Integration Integrates with Active Directory Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems DigitalPersona 26 features Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Define levels of authorization for access to specific files or systems Control and manage access to company resources Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Verify the identity of users/devices to enable secure access Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. Track and manage adherence to policies for any service, product, process, or supplier Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Verify user identity through mobile devices Request two or more credentials to prove user's identity before granting access to systems Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Create, manage, and track policies and procedures within an organization Control, monitor, and secure privileged accounts and their access to critical data and IT applications Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns At least a username and password is required to access the system Online portal through which end users can access the system, manage tasks, or obtain information Enable end users to request access or request changes to their account privileges Allow users to access multiple services after entering their login credentials once Extra layer of security that requires not only a password and username but also something specific to that user Store, modify, and track user accounts and access in a centralized directory Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Get Advice We can help you find the software with the features you need. Features 4.4 (19) 4.4 Based on 19 reviews ## Pricing Value for money 3.9 (19) Free Trial Basic $45.00 Per User,Per Year Value for money 3.9 (19) 3.9 Based on 19 reviews ## Integrations [ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (19) 3.9 Based on 19 reviews ## User reviews Overall rating 4.5 Based on 19 reviews Filter by rating 5(12) 4(6) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent TP Teju P. Chief Marketing Officer Apparel & Fashion ### "Efficient and effective digital identity verification (DV) solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2022 HID DigitalPersona is a cutting-edge technology for high-security identification. With this tool, we can easily create and distribute a number of identification badges for our employees/contractors, or customers. The badges will have the same level of security as we need and will be completely customizable. I used this at work and it is a very good product. It is the best reader on the market and the best fingerprint scanner. I would highly recommend this product. Pros I decided to give HID DigitalPersona a try because I was looking for a more secure biometric way to log into my workspace. HID DigitalPersona is a time-saving, efficient, and effective digital identity verification (DV) solution that offers a high level of security and privacy. This innovative technology is ideal for organizations that require fast, convenient, and secure access to their information systems. Cons It has weak third-party integration functionality and little sweat or oil cause fingerprint scanner malfunction. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Sagar K. CMO Information Services ### "Best for the protection of sensitive data and files" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2022 It allows our staff quickly log in with SSO and completely removes the hassle of remembering and entering the password every time. Mainly recommended for those who have an issue remembering their passwords and want easy single-click logins. Pros It gives a quick way to log in with a single click and remove our issue of password forgotten. It has identity card link features which make its login system more secure and allows genuine users only onboard. HID DigitalPersona is a user-friendly solution that allows users to log in to Windows computers and services without using passwords. It is best for the protection of sensitive data and files from unauthorized access. Cons It is a premises-based application that is expensive for small-size organizations like ours and best suited for many staff companies. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HB Hari B. CEO Online Media ### "My sweet experience with HID DigitalPersona" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2022 Usually, biometrics needs its own hardware and does not support laptop readers. This makes little inconvenience but it is best for passport management and SSO integration. Pros We are easily integrated with an active directory with multiple authentication options like biometrics, pins, passcode, and more. We use HID DigitalPersona for the best biometric security, high accuracy, and reliability. HID's broad range of biometric solutions is the result of more than a decade of research and development, ensuring maximum accuracy and ease of use. It is also known for its most stable application, quick login, and MFA security. Cons Usually, we need to use external biometric readers and they are very expensive which significantly increases our budgets but give good security and authentication system at a reasonable price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Durga T. Managing Director Apparel & Fashion ### "Secure biometric login" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2022 Our company mainly uses HID DigitalPersona for domain auth and security management. It is responsible for saving and securing all security logins like passwords, and authenticators. It is super flexible 2FA (including biometric, pin and passcodes) for quick login into active directory accounts. I bought this product and it was a great purchase. It was easy to install and use. I feel safe using my HID DigitalPersona because it uses fingerprint scanning instead of a key or pin to open the lock. It is very secure and biometric security is a huge improvement.I used HID DigitalPersona and it's an amazing new way to unlock our workplace without typing in any passwords. The HID DigitalPersona device uses a built-in fingerprint scanner to securely log you into Windows and websites. I highly recommend HID DigitalPersona. Pros Pros about HID DigitalPersona that I found while using are listed below:1. Best domain authentication features, 2. Top Security, 3. Quick security and login access with biometric Cons Cons about HID DigitalPersona that I found while using are listed below:1. Not supported on chrome or firefox, 2. Challenging to reach their support team Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JN Joel N. Data Analyst Information Technology and Services ### "DigitalPersona" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 14, 2019 It's user-friendly and makes authentication way simpler and faster. With accurate and reliable bio-metrics, access is smooth and slick using unique fingerprints. Pros First, there's reliable password management system that is actually self-serviced. This works in such a way that only a set of questions are asked to identify a particular user so he/she can be logged in. So password reset is simple and users are not limited to web access only. Integration is at its best with the tool. There's no need for several user databases as you can have everything working in one place. There's more than one authentication system: multi-factor authentication and Windows authentication. Windows authentication makes thing better for you because you're not only limited to web access. Users no longer require passwords for system access as they can quickly log in using their unique fingerprints and get about their tasks without any hitches. The same users can be switched easily when need arises. Also, it works with a good number of programs so implementation and application is simpler. Good customer service if you need assistance. Cons Once in a while the templates may have a bit of a problem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Robert W. Production Assistant ### "Great software for employee authentication " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 8, 2018 The problem concerning the verification of employee identity is faster and efficient Pros There is a free trial version of the software before the buyer makes the final decision It is does the fingerprint and bio-metric authentication flawless Cons The one-off price is a bit high and it may form a turn-off to the aspiring customers who would to install the software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Katherine F. Gerente de Research & Sales ### "Excellent tool for authentication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2018 Pros In general terms, our experience with this platform has been very good, we like its biometric and fingerprint authentication, it allows us to verify if employees attend and perform their work, very good indeed Cons So far we have not had any inconveniences, they have improved over time in their applications and functions, we liked it so far Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Ashley S. ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 March 28, 2017 For the most part I wouldn't part with the software. Since Crossmatch bought out digital persona the support level has dropped considerably. We usually have to get really upset before a problem gets addressed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NP Nancy P. ### "Works Well!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 December 6, 2016 Client Software Installs with no problem and with very little issues. Server side/group policy installation is a little tricky and requires a higher level knowledge of Active Directory group policy and schemes. The only issue we have encountered is frayed cable (more than 15 after about a year's use and the length of the cable. The UareU 4500 devices should be provided with a shorter USB cable. The length of cable must be the reason the cables become frayed so easily. Setting up AD schemas is difficult and would not risk a migration to Altus without technical support. Client software is very easy to use requiring very little training. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Adrian P. ### "One of best solutions in Market" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 December 5, 2016 I've been using digital persona U. are U. since 2005, and at beginning, readers were not so great, but over years the product has improved for better and in this company we have been using it since 2010. Support is where we think needs to improve because when there is an issue it takes the time to answer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 5, 2016 Thanks Adrian for being a long term customer! I was here when your company first started with us. Like you, we have a lot of long term customers. We appreciate the review and feedback. 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