# DejaOffice PC CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DejaOffice PC CRM the right CRM solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/192101/DejaOffice-PC-CRM/reviews --- DejaOffice PC CRM 4.3 (42) [View alternatives](https://www.capterra.com/p/192101/DejaOffice-PC-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of DejaOffice PC CRM Ease of use 4.1 Customer Service 3.9 ## Pros and Cons in Reviews DF Dan F EngineerMechanical or Industrial Engineering, 2 - 10 employeesUsed the software for: More than 2 years. “It works fairly well, although I needed to use tech support a few times: when I first got it and had to buy Companion Link to make it work, and a couple of times after that when there were Windows and / or DejaOffice upgrades.“ January 20, 2023 MA Mike A ManagerResearch, Self-employedUsed the software for: More than 2 years. “Lack of adjustable interface, data display.“ March 11, 2021 CC Chris C BrokerReal Estate, Self-employedUsed the software for: 6-12 months. “It does everything that I need at a fraction of the cost.“ March 11, 2021 DK Don K musicianMusic, Self-employedUsed the software for: 6-12 months. “The Graphics and screen design are not to my liking.“ March 3, 2021 KN Kym N Senior Project ManagerBanking, 201 - 500 employeesUsed the software for: 1-2 years. “The product is easy to use and fully featured with integration with Android devices“ March 3, 2021 PV Peter V Tattoo ArtistArts and Crafts, Self-employedUsed the software for: 6-12 months. “I’m not happy with this product or the customer service for it. “ March 2, 2021 ## Showing most helpful reviews Showing 1-25 of 42 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AH Alan H. Owner-Broker Real Estate Used the software for: Less than 6 months ### "Fabulous Change" November 6, 2024 5.0 used Deja Office for a long time for mobile use and syncing with ACT, ACT with every update has become more and more clunky, does not work as advertised, just an overall disappointment. I kept ACT for many years not wanting to convert to another software, finally became so bad with new version, I had to change, Deja is fabulous, ACT users, shed yourself from that nightmare Pros simplicity, so easy to use and has many features that I find very helpful in my business Cons letter writing, still trying to get this perfected for my use Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing DejaOffice PC CRM I had used Deja products for years and was always happy with the product and support Switched from [Act!](https://www.capterra.com/p/175860/Act/) I used act for years and years, this latest version is so clunky, and of course WAY oversold by the rep as to what it would and could do, I had wanted to leave act for sometime but was unsure of starting with another service, until this year. I updated to latest version of act, and it is quite awful, Review Source MG Michael G. Retired Financial Services Used the software for: Less than 6 months ### "It gives me what I want" March 3, 2021 4.0 The system is far simpler than the one I'd used for the previous twenty years, and took a little getting used to. However, now that I am used to it I find it very simple and straightforward to use. Pros Inputting data is very simple, and the category filters are very useful. The installation and integration with my previous CRM system was simple and straightforward. Cons I'm unable to create email and document templates in the way that I should. Got the impression that technical support didn't how how to fix it so gave up on it. I have worked out a way of achieving the odd letter, but don't know at this stage how to create an address list template for use with labels. Alternatives considered [Act!](https://www.capterra.com/p/175860/Act/) Reason for choosing DejaOffice PC CRM I did consider staying with Act! but decided against because of the increasing cost. I could have stayed with a very basic package that would have no technical support. However, my experience with Act! over the last few years told me that I would need their technical support. I was surprised by the number of times I had to use it over the last couple of years Switched from [Act!](https://www.capterra.com/p/175860/Act/) Act! had gone from being a one-off purchase that did everything I wanted to becoming a far more comprehensive and sophisticated package, with lots of features that I would never have a need to use, on a high annual subscription. Review Source RW Robert W. Airline Pilot Airlines/Aviation Used the software for: 1-2 years ### "A necessary evil." March 2, 2021 2.0 I think I've said enough. Pros User-unfriendly as it is, it's what I committed to as a replacement for my old Palm PDA. It retains most of the data...so that's good. But I wish I had time to shop for and switch to something more efficient and easy to learn. Cons Oh, where do I start? I guess if I could pick one thing, it would be how cumbersome the desktop is to use. It is SO SLOW!!! On my Palm desktop, I could modify tasks, memos, etc. and the changes would take place instantly. With Deja, it's like having a bad internet connection even when it's only talking to my hard drive! "Dum-de-dum-de-dum..." And then when it's done thinking, if I've changed a category, for instance, it's jumped to the new category - which then necessitates my navigating back to where I was, and again, LLLLAAAAGGGGG. AAARRRGH!~ Cumbersome. Consistently frustrating. LET ME ADD - that one big reason I haven't sought help from customer service is how unpleasant my first experiences were trying to go that route. The agent I dealt with (or who dealt with me) was terribly condescending. Wouldn't let me finish describing my issue(s) before jumping in and unloading a bunch of mumbo-jumbo at me that usually ended with "must be a problem on your end." Reason for choosing DejaOffice PC CRM Because I could avoid putting everything on the cloud. That's a MUST HAVE for me. Review Source GE Gary E. Owner Textiles Used the software for: 1-2 years ### "Deja Office vs ACT" March 8, 2021 4.0 i definitely like it very much. I can not say anything bad about the program. The management was very kind to start me out with a reasonable price unlike ACT. I might want to move up a notch to gain some of the features i had at ACT. Pros Price and similar to ACT that I have been using for 12 years. Cons The search is not always accurate. I lose information. I can not Email direct (I do not know how) I can not follow easy steps. I have to add i am 84 and still running my business in Textiles. I would pay to have someone come on my computer set up Document that will auto fill in the customer information. I would like to group my customers Products. I would like to pull up list by Town, State and have it ready to make calls while in that area. I am pretty sure I can but I can not seem to follow instructions well as they are written. I get discouraged and quit trying. Switched from [Act!](https://www.capterra.com/p/175860/Act/) I bought ACT 2018 (V18)and they discontinued it and wanted me to spend another large amount for V21 and so on. This seemed like a pattern. I am a small business and did not want to play that game anymore. I had used ACT since 2000. It was +-125-150 YR for a long time. Then they went up and the service being billed on top of the price. I agree that it is OK to pay extra for service sometimes. This seem to happen about 6 months to 2 Years after I bought the program. It would crash or not work properly and they wanted me to pay for their problems. NO More........... Review Source IL Isaac L. Business owner Telecommunications Used the software for: 1-2 years ### "Best PC to phone CRM" February 10, 2022 5.0 Pros Superseded the ACT database we were using. Has GTD implementation built in along with Project management. Cons I really don't have any negative issues Reason for choosing DejaOffice PC CRM Has more functionality, especially the inclusion of the complete GTD system that sync to the mobile device. Switched from [Act!](https://www.capterra.com/p/175860/Act/) More versatile and wholesome system for GTD and project management Review Source DM David M. Owner Textiles Used the software for: 6-12 months ### "Great Contact Managment System " March 8, 2021 5.0 Pros Simplicity. Have used the mobile app for a long time but switched over from Act on my computer. This gives me all I need. Cons Have a little trouble get used to the process of putting the history in completed meetings, tasks, etc Alternatives considered [Act!](https://www.capterra.com/p/175860/Act/) Reason for choosing DejaOffice PC CRM Had used DejaOffice on my phone for a few years syncing with Act. Liked it do it was an easy decision Switched from [Act!](https://www.capterra.com/p/175860/Act/) Had to upgrade software to work with new operating system and would not pay the price for Act especially since I could not transfer data without paying a lot more to have that done Review Source DF Dan F. Engineer Mechanical or Industrial Engineering Used the software for: 2+ years ### "Only thing that would do everything I needed without using Outlook" January 20, 2023 4.0 Pros It works fairly well, although I needed to use tech support a few times: when I first got it and had to buy Companion Link to make it work, and a couple of times after that when there were Windows and / or DejaOffice upgrades. Cons The Contacts portion constantly creates new Labels with the same name as existing labels. Sometimes these Labels (groups) are empty and sometimes they have some of that category's contacts. It's annoying and time consuming. I use Google contacts on the phone, and there seems to be some problem keeping everything straight between Google contacts and DejaOffice contacts. Perhaps I am just expecting too much from this software. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) I don't like Outlook and hated having to use it. I got DejaOffice because it allowed me to sync my Notes, which I had been unable to do without Outlook. Review Source CC Chris C. Broker Real Estate Used the software for: 6-12 months ### "No more ACT." March 11, 2021 5.0 Easy to learn and it gets the job done. Pros After probably 20 years as a user of ACT, I made the switch to DejaOffice PC CRM. It does everything that I need at a fraction of the cost. Enough said. Cons With ACT I could sort my clients based on that day their data with input. Reason for choosing DejaOffice PC CRM I own DejaOffice. Switched from [Act!](https://www.capterra.com/p/175860/Act/) ACT would not register my software when I re-installed it on my Win 7 computer. They demanded an upgrade to a subscription model. Basically, they stole me software. Review Source LE Linda E. ICOE Computer Software Used the software for: 2+ years ### "Perfect for My Remote Life" June 30, 2024 5.0 I rely on it before I leave the house and as backup for my Outlook data. Pros I synch before I leave the house and it takes less than a second. Cons I seem to get a lot of duplicate names. Other than that It works well. Review Source JM Joe M. Parish Catechetical Leader Religious Institutions Used the software for: 2+ years ### "Why we use DeJaOffice PC CRM" March 3, 2021 5.0 It's a great tool for keeping my calendar between all of my Computers. Other folks in the office can enter something on the desktop and I get the update on my phone and pad. Pros In the past i used other offerings from Companionlink to keep my phone, desktop and laptop in sync. The product worked great and whenever I did have a problem the folks at Companionlink were there to help. Their products installed easily and I don't think I ever needed to contact support for installation. I used Companionlink and their desktop calendar for tracking appointments. when my needs expanded the folks at Companionlink recommeded DeJaOffice and I have been using it daily for about a year now. Cons There are some nuances with Microsoft that can cause Outlook 365 to crash. It can be painful at times. We have some work arounds but I am waiting for a final resolution. Review Source MM Michael M. President Information Technology and Services Used the software for: 6-12 months ### "DejaOffice CRM is a great product and service" June 18, 2020 5.0 The support team was easily contacted and knew the product well. I am pleased with this product and service. Pros The permanent purchase option for the license and the annual sync to cloud agreements are a refreshing choice from other CRM software vendors. The features including link of desktop to cell phone dialing are unique. Cons I have no complaints. The recently added feature allowing a dial request from the desktop app to the cell phone app is great. Review Source JG Jaime G. Business Admiistration Building Materials Used the software for: 2+ years ### "Utility App" March 16, 2021 4.0 Pros Use of files from another app that its no longer available Cons Have dificult to Sync with Motorola Moto M4 Phone Review Source PV Peter V. Tattoo Artist Arts and Crafts Used the software for: 6-12 months ### "Never got my refund, even though I called and asked for it" March 2, 2021 1.0 I’m not happy with this product or the customer service for it. I bought this product thinking that it would replace palm desktop for me and found that it’s not compatible in the ways I thought. I called for a refund and they gave me the runaround. I actually thought I had been reimbursed but now I see they never refunded me. Don’t buy this if you expect that they’ll follow through on their refund. Pros Nothing. It didn’t do what I thought it would do Cons Never got to use it since it won’t do what I thought it would do Review Source Response from CompanionLink Software March 12, 2021 Peter, thank you for your review. I'm happy we were able to refund your purchase right away. I wish you success in finding a solution to sync your old Palm Handheld CP Candace P. Office Mgr Wholesale Used the software for: 1-2 years ### "Ease of use" March 3, 2021 5.0 Pros Compatible with Palm software to merge system into Cons More colors and more categories for contacts. Review Source JB Judith B. Software Test Manager Computer Software Used the software for: 2+ years ### "DejaOffice is my best friend!!" March 2, 2021 4.0 Meeting times pop up as reminders and messages so I don't miss anything important. Personal appointments don't get missed either. If I need to look up information about a contact/person, I get all the information. Names, contacts, notes, etc.. Everything I may need can be saved. Pros I find that keeping my contacts and calendar available thru DejaOffice on both my laptop and my cellphone keeps me on task, and I have all the information I need at a glance. I get notifications for meetings and important dates without worrying that I need to be in front of my laptop. It is like taking a day-planner wherever you go. Cons I use my DejaOffice for personal use, however, if my business would let me, I would use it with my work email as well. Review Source TM Teresa M. Exercise Physiologist Health, Wellness and Fitness Used the software for: 6-12 months ### "Great Replacement for Palm Software" March 3, 2021 5.0 As I mentioned above, I wanted to back up my data locally, not to the cloud. Using my Palm handheld had become a bit cumbersome in the sync process (too long a story to recount), so being able to sync the data locally over my Wi-Fi to my desktop computer is exactly what I wanted. Pros The ability to import my Palm applications so I could transition to a smartphone. I was trying different mainstream ways (Outlook, Google Calendar, etc) to migrate my Palm apps to my phone and was coming up with a mish-mash of solutions. DejaOffice PC CRM was able to handle all my native Palm apps with only a couple glitches (solved). Also, the ability to quickly sync (WiFi) to my local computer instead of the cloud. Cons The fact that I had to specify a number of days of data to import. Instead of offering a choice for "all", the default value was something like 30 days or 3 months (I can't remember now). The value of having so much calendar data on hand is to look back for long-ago events. So I had to re-import with a value of 3650 days (10 years): I still didn't get ALL the calendar entries I had on my Palm, but I have the most important stuff and can still use the Palm and Palm Desktop to find anything older than 10 years. Reason for choosing DejaOffice PC CRM See previous comments Review Source DE David E. Professor Emeritus of Finance Management Consulting Used the software for: 2+ years ### "What to use to replace ACT" March 10, 2021 4.0 I used ACT for more than ten years but has grown too big and too expensive. My experience with ACT is my benchmark. DejaOffice manual lacks details or I could not find it. It is hard for me to find info I about want. For example, learning how to find an account or a word in an account via a series of menus is not efficient. A manual I could query would be much easier. Pros A contact manager for a single user using a PC and an iPhone at a reasonable price. Cons Too many features are not as efficient as they could be. E.g., the search function works much better on the PC than on the iPhone. The iPhone shows way too many irrelevant answers. Reason for choosing DejaOffice PC CRM I only found big CRMs to handle sales forces. I chose DejaOffice because I had used it for my iPhone for years and it's much better price than renewing ACT periodically. Review Source BW Bruce W. President and CEO Real Estate Used the software for: 6-12 months ### "Great value for a reasonably well-featured Contact Management and Scheduling app" March 2, 2021 4.0 Overall, the tech support has been great. With a few more fixes or added features, it would be excellent. Pros I was able to export my Act! for Windows database and go to this more basic Contact Management App - which links contacts to the calendar and syncs with my smartphone. Cons It is difficult to find scheduled events by looking up the contact the event is scheduled with and it doesn't allow you to schedule recurring events for the last business day of each month. Reason for choosing DejaOffice PC CRM It is simpler and does most everything I need as a sole owner/operator of a business without the huge resource demands on my pc and without frequent need for tech support. Review Source BO Bobbi O. Actress/Voiceover Artist/Cartoonist Entertainment Used the software for: 2+ years ### "If you were a Palm Desktop User - THIS is for you!" March 2, 2021 5.0 Pros I was able to transfer SEAMLESSLY for the most part - ALL of my Palm Desktop Contacts, Memos, Calendar etc. to my Deja Office Stand Alone - AND it holds EVEN more information and notes than I could do w/Palm Desktop AND CompanionLink - which is what I had in between the Palm and Deja. And it syncs really well with my Android and switching between what I want synced works VERY VERY well! Cons It is hard to set up on TWO computers - I still don't have it working properly on my New Windows 10 Laptop - even after calling support. And Syncing is sometimes hard between Android and Deja - I have to "re-pair" the two all the time it seems. Review Source PB Paul B. Owner Accounting Used the software for: 2+ years ### "Reliable for decades" March 4, 2021 5.0 Pros I have used a version of this software since I moved data over to DejaOffice when Palm became obsolete. I have data in this software that is over 20 years old. I love the contact management systems that allows the breakdown by categories. The ability to automatically sink across multiple devices makes the concern about having the most current information at my fingertips go away. The versions of this software has always been able to work with different PC operating systems and different mobile devices I have had over the years. Cons The short comings in the software, like limited number of categories I had earlier have been eliminated Review Source GR Gary R. President Real Estate Used the software for: 1-2 years ### "Tech support great." December 17, 2020 4.0 Pros I have used the Palm Desktop for 15 years. Without it, I could not conduct business. I have used the various versions of DejaOffice since its inception. I recently changed cell phones. There were some issues with the migration. My first email to tech support was with \[SENSITIVE CONTENT HIDDEN\]. He was prompt and persistent in resolving all the issues over several emails and a direct phone call. I highly recommend this fully integrated suite of applications. There is nothing even close to it in terms of simplicity, thoroughness, and reliability. Cons Earlier versions of DejaOffice had some issues with syncing with desktop. All resolved with updates, but frustrating at the time. Review Source KW Kate W. Owner Information Technology and Services Used the software for: 2+ years ### "I'm a big fan" March 15, 2021 5.0 I really like the program. I love the interface between the contact and calendar. Their tech support is wonderful they answer my questions. Pros I really like DejaOffice, I have used it since having a Palm Pilot. Originally I used companion link to interface with ACT. I'm so happy DejaOffice created a stand alone program. I can't justify paying for ACT anymore as I am only one person, not an entire sales staff. Cons Occasional problems with syncing where I get duplicates. Frequently happened because I didn't have the settings on my phone correctly set. Review Source MA Mike A. Manager Research Used the software for: 2+ years ### "Almost as good as my old palm pilot" March 11, 2021 4.0 Moved from unsupported Palm Pilot sys to PC CRM. Took some retraining but serves my proposes. Pros Global Search. Preset data fields available. Fairly quick load and data save times Cons Lack of adjustable interface, data display. Tricking sync protocols Reason for choosing DejaOffice PC CRM Ease of transition Review Source KN Kym N. Senior Project Manager Banking Used the software for: 1-2 years ### "DejaOffice PC CRM" March 3, 2021 3.0 Good Pros The product is easy to use and fully featured with integration with Android devices Cons It does not accommodate the auto loading of Australia & New Zealand Holidays Review Source Response from CompanionLink Software March 12, 2021 Kym, thank you for your review. I'm shocked to see that you are correct - we forgot to get the holidays for our friends down under. We'll get these in the next release. KM Kris M. Owner Electrical/Electronic Manufacturing Used the software for: 2+ years ### "OUtlook to Android link" March 8, 2021 5.0 It has been good. I do not use all its capabilities and probably should . Pros It syncs my calendar and contacts between my Surface Pro and Samsung phone. Cons Calendar reminders are not consistently shown both on my SP and Samsung Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.