# Konnektive Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Konnektive Software - reviews, pricing plans, popular comparisons to other Order Entry products and more.

Source: https://www.capterra.com/p/192116/Konnektive-CRM

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# 

 Konnektive Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Konnektive

## What is Konnektive?

Konnektive is a customer relationship management software that offers features like subscription billing, order bundling, campaign management, and more. The software aims to help businesses optimize sales processes and access customer data. It supports compliance with PCI, HIPAA, and GDPR regulations. Konnektive offers integrations, scalability, and real-time analytics.

## What is Konnektive used for?

[Order Entry](https://www.capterra.com/order-entry-software/)[Online CRM](https://www.capterra.com/online-crm-software/)[Small Business CRM](https://www.capterra.com/small-business-crm-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$499

Per Feature, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Konnektive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://konnektive.com&name=Konnektive)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Konnektive

4.8 (6)

VS.

[4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$499

Per Feature, Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (6)

Ease Of Use

4.5 (5,979)

Value For Money

4.8 (5)

Value For Money

4.3 (4,602)

Customer Service

4.4 (5)

Customer Service

4.4 (4,399)

## Konnektive alternatives

[4.4 (3,290)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,144)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (194)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Backorder Management

Manage customer orders that cannot be filled immediately due to out-of-stock items

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Inventory Management

Track and manage inventory levels to maintain proper supply

Order Fulfillment

Manage the process of receiving, preparing, and delivering orders for goods/products

Order Management

Manage and track customer orders for goods, investments, or any other purchases

Konnektive 8 features

Manage customer orders that cannot be filled immediately due to out-of-stock items

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

A collection of customer information such as contact details, demographics, previous interactions, etc.

Track and manage inventory levels to maintain proper supply

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Track and facilitate returns of products sold

Manage and track orders being shipped to customers

Get Advice

We can help you find the software with the features you need.

Features

4.8 (6)

4.8

Based on 6 reviews

## Pricing

Value for money

4.8 (5)

Basic

$499.00

Per Feature,Per Month

Value for money

4.8 (5)

4.8

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (5)

4.4

Based on 5 reviews

## User reviews

Overall rating

4.8

Based on 6 reviews

Filter by rating

5(5)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LJ

Laura J.

cusotmer service

Retail

### "Konnektive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2022

Pros

I really like how easy the entry form is. It is very friendly user.

Cons

This system is very easy I find it so easy to navigate the system. I have not found any CONS in the last couple of years we have used the system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EM

Eddie M.

Shipping Manager

Pharmaceuticals

### "Konnektive is a product I will highly recommend "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2022

It has been a great experience as Konnektive makes it very simple to work with. Also, all the features in Konnektive are very helpful to get our orders out at shipping.

Pros

The product is easy to use, and it has different reports and options that are extremely helpful in the type of job we do. It makes it simple to find customers and get all information needed to ship our products

Cons

It is not a dislike, but I think could be a good idea to make the order numbers to have less characters & avoid the mix of numbers and letters. It is not an issue, but I just think it would be better to have a standard order number (numbers only) to keep track of the orders.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

dan b.

HR

Marketing and Advertising

### "iss"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 20, 2022

very good

Pros

easy to use gives you all of the pertinent information needed to process orders. the best part of it would be it eliminated the problem with running orders twice and overbilling the customers which was happening quite often under the old system

Cons

when we have a card that does not approve the explanations of way they decline are vague

Switched from

[VICIdial](https://www.capterra.com/p/135842/VICIdial/)

better quality

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Mike G.

IT

Health, Wellness and Fitness

### "HerbMike"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

January 19, 2022

The features of the Konnektive service have been very useful as the company keeps growing and we are taking on new marketing campaigns. We were able to quickly build our integration into Konnektive and our call centers and remote agents.

Pros

The amount of reporting options are excellent and their are no programming skills are needed to get the data you need. You can get anything you're looking for with just a few clicks.

Cons

It would be nice to be able to schedule reports to run that are needed each morning. There is no way to automate reports at this time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PA

Paul A.

Manager

Health, Wellness and Fitness

### "Excellent CRM"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2022

We've been able to quickly build up and integrate Konnektive with call centers and our remote agents. The features of the Konnektive service have been useful as the company has grown and we've taken on new marketing campaigns.

Pros

The amount of reporting options are very good. You can get anything you're looking for with just a few clicks. No programming skills are needed to get the data you need.

Cons

There is no way to automate reports at this time. It would be nice to be able to schedule reports that are needed each morning.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DW

Deanna W.

Customer Service Agent

Telecommunications

### "Konnektive CRM Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

October 6, 2020

My overall experience has been good with Konnektive CRM. I have been using it for over 3 years. I would recommend this software.

Pros

The ease of use after i learned how to navigate it. I don't have to jump from screen to screen. Can do mostly what is needed on the main screen on the customer's account.

Cons

When trying to issue a refund or RMA, sometimes it does not process. It was a bit confusing when learning how to navigate it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)