# EnableX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is EnableX the right Cloud Communication Platform solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/192122/EnableX/reviews

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EnableX

4.1 (7)

[View alternatives](https://www.capterra.com/p/192122/EnableX/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of EnableX

Ease of use

4.7

Customer Service

4.0

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Arvind G.  
Senior Executive  
Management Consulting  
Used the software for: Less than 6 months

### "Feedback"

January 12, 2023

4.0

3-easy to use and there is enough documentation for implementation .

Pros

internal process got easy . while having video conversation we have do file sharing

Cons

for future use we can keep the recording (entire client conversation

Review Source

RJ

Rahul J.  
Owner  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Good solution for remote video sessions for learning"

February 7, 2023

4.0

Good!

Pros

Ease of use and customer support and tech support.

Cons

Can have more learning features for certain areas

Review Source

RA

Rinkle A.  
Senior Associate  
Banking  
Used the software for: 1-2 years

### "Enablex Video KYC Feedback"

February 10, 2021

2.0

Pros

Integration process was less complicated.

Cons

Issue faced in apps after integration regarding SDK and different issues on different devices.

Review Source

Response from vCloudx

March 24, 2021

Thank you for bringing this matter to our attention. We have also conveyed your concern to our technical support team. However, we would like to know more about this specific situation in detail to resolve this issue.

RG

Rohit G.  
Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to use product for video solutions. Great customer support."

January 30, 2023

4.0

Pros

Ease of use, features and technical support.

Cons

Nothing as such, working fine for our requirement.

Review Source

GS

Govind S.  
Product owner  
Civic & Social Organization  
Used the software for: 6-12 months

### "Very good video capability and customer support"

February 1, 2023

5.0

Pros

Ease of use, price and support by tech team

Cons

Nothing specific, its a satisfactory product for us

Review Source

SV

Shankar V.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Overall View"

February 2, 2021

5.0

Good Service, Technical support

Pros

Customization, implementation and 100% availability

Cons

rarely videos gets distorted, which is acceptable due to internet

Review Source

AP

Arjun P.  
FrontEnd Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Very happy with the Service and Products Provided"

January 30, 2023

5.0

Pros

The Admin panel and customer service provided.

Cons

There is no automatic OTP generation module yet.

Review Source

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