# Urbanise Facilities Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Urbanise Facilities Software - reviews, pricing plans, popular comparisons to other Facility Management products and more. Source: https://www.capterra.com/p/192133/Urbanise-Facilities --- # Urbanise Facilities Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Urbanise Facilities ## What is Urbanise Facilities? The Urbanise Facilities platform is used to manage infrastructure, buildings, housing estates and local government. The system is cloud-based and completely integrates facilities, assets and workforce management into a single platform. This leading CMMS helps to automate daily tasks which helps deliver efficiencies and improved service. The Urbanise Facilities Management platform negates paperwork and gives clarity over operations. ## What is Urbanise Facilities used for? [Facility Management](https://www.capterra.com/facility-management-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Urbanise Facilities?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://urbanise.com&name=Urbanise Facilities) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Urbanise Facilities 4.3 (6) VS. [4.8 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (6) Ease Of Use 4.8 (1,034) Value For Money 4.3 (6) Value For Money 4.7 (952) Customer Service 5.0 (6) Customer Service 4.8 (972) ## Urbanise Facilities alternatives [4.8 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (218)](https://www.capterra.com/p/203753/Clearooms/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (85)](https://www.capterra.com/p/191385/AkitaBox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/192133/Urbanise-Facilities/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Asset Lifecycle Management Manage assets throughout their lifecycle to optimize profit Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Commercial Properties Designed to serve commercial properties Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Document Management Store, manage, and track all electronic documents in a centralized location Urbanise Facilities 21 features Application programming interface that allows for integration with other systems/databases Manage assets throughout their lifecycle to optimize profit Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Designed to serve commercial properties Track and manage adherence to policies for any service, product, process, or supplier Store, manage, and track all electronic documents in a centralized location Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Designed to be used by kindergarten, primary, middle, and senior secondary schools. Monitor product stock levels Manage, maintain and track the performance of assets and equipment Manage and support multiple locations Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements View and track pertinent metrics to find patterns and gain insights from data For residential properties Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (6) 4.2 Based on 6 reviews ## Pricing Value for money 4.3 (6) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.3 (6) 4.3 Based on 6 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Re-Leased](https://www.capterra.com/p/133226/Re-Leased/)[ LinkSafe](https://www.capterra.com/p/207817/LinkSafe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.3 Based on 6 reviews Filter by rating 5(2) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SM Steve M. Head of Procurement & Property Utilities ### "Urbanise Facilities - Helping CitiPower Powercor delivering better workplace services " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 19, 2019 The ongoing support from the Urbanise team for our internal staff and contractors has been first class... Their ability to listen to our feedback and act on it to give our organisation better outcomes is refreshing! Pros The Urbanise product and support has assisted in optimising our network and depot facilities management delivery model. Real-time reporting and associated dashboards have been extremely helpful! Cons Continued improvements are required to simplify the system for the contractors to closeout work orders... Better self-help options ! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RO Richard O. National Manager & Sector Head Eneegy & Resources Facilities Services ### "Review of Urbanise" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2019 Urbanise is my go to third party platform of choice for providing integrated facilities management solutions for our major clients. The Urbanise team are all ways available and provide great support during contract transition and ongoing during operations. Pros User friendly, great front end visualisation Cons Nothing to report . The system from my perspective did not have any negatives. Alternatives considered [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Reasons for choosing Urbanise Facilities Value for money, tailored solutions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM MELISSA M. Customer Relationship Executive Facilities Services ### "Benefiting The Built Environment" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 18, 2019 We now have the ability to raise, monitor, control and close-out the various work orders within all divisions of our business, including invoicing and payments. Pros Integration! Urbanise has allowed us to eliminate archaic systems and transfer robust data into one cloud-based platform which can be easily accessed via the Force phone App or desktop. Cons The initial input of data, in our case, Hierarchies and Areas within assets was trial and error. We got there in the end! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jason M. Senior Corporate Manager Facilities Services ### "Urbanise Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 18, 2019 We can operate more tasks with fewer people with a system that is fairly intuative for users. Pros The software is constantly improving with new functionality and quality of life improvements being rolled out. The Urbanise team is open to feedback on the platform and seem to incorporate that feedback into future updates. Cons Some functions have been designed and developed in a way that doesn quite suit how our business operates. This has been offset by Urbanise's willingness to work through solutions to adapt the platform to our needs. Alternatives considered [MRI Evolution](https://www.capterra.com/p/32352/Concept/) [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB David B. General Manager - Solutions Facilities Services ### "Urbanise CMMS platform for FM service delivery" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2019 fluid, they are more than happy to provide live demos to our client and potential clients and participate in presentations and workshops which my perspective is essential for future growth. furthermore when they have presented on our behalf they have always represented themselves and my organisation very well. Pros Ease of use, in today's age of Uber-type service interactions traditional CMMS software are clunky, required a huge upfront investment in development and onboarding then sludge with exorbitant ongoing fees. Urbanise itself and the team that supports it are constantly adapting to client demands, software and tech are moving at such a pace that it is essential to have a tech partner who embraces and champions change, Urbanise is definitely the market leader in my opinion when it comes to this. Cons My role is demonstrating the system capabilities and functionality to my clients as an FM provider, as far as I a concerned I havent encounter any show stoppers. The only notable things I could draw attention to are: 1. it is only available in English and Arabic, we have some global clients who require multilingual, I understand that urbanise have plans to address this in the not to distant future. Reasons for choosing Urbanise Facilities Customer support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Roy s. Director of Operations/FM Facilities Services ### "Modus - Feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 17, 2019 Pros Regular Platform Updates. Customise to meet Business needs Cons Not having a Time sheet implemented for our Trades Switched from [TSM](https://www.capterra.com/p/5063/TSM/) • Manual logging work requests – No automation available • No Software updates with old system in 9 Years • No Mobile Application available for Trades • No other lines of communication other than email and phone . Old System didn’t allow updates outside the Desk Coordinators data entry • Lack of Customer Service – TSM became complacent • Integration with client portals not available • No live reporting or Dash Boards available. Only Export to Excel • JSA/s and Client Documentation through Paper Only Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)