# SOLOCHAIN WMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SOLOCHAIN WMS the right Warehouse Management solution for you? Explore 22 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/192192/Generix-Group-WMS/reviews --- SOLOCHAIN WMS 4.5 (22) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SOLOCHAIN WMS Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews AF Amy F Systems ManagerFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “The implementation and support teams are true collaborators with our company, to ensure the system meets are needs.“ December 8, 2023 KM Keith M PresidentInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Integrations to ERP and business systems is complex and costly. “ June 17, 2020 JP James P National Implementations ManagerConsumer Goods, 501 - 1,000 employeesUsed the software for: More than 2 years. “The GUI is very visual providing custom views for desktop users. “ November 17, 2023 AL Aaron L VP, OperationsConsumer Goods, 201 - 500 employeesUsed the software for: More than 2 years. “By having a knowledgeable support team, great training, and experience peopl ewe were able to power through it.“ November 14, 2023 KM Keith M PresidentInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Unlike many of the competitors, Generix WMS has all the depth needed for even the most complex warehouse design. “ June 17, 2020 ## Showing most helpful reviews Showing 1-22 of 22 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Erol F. Vice President, Operations Business Supplies and Equipment Used the software for: 2+ years ### "Delivered on promises - huge efficiencies achieved!" October 28, 2019 5.0 The software delivered on all the functionality we were looking for. The implementation team members for both our go-live and subsequent major projects were very knowledgeable and capable. Pros The user interface is very intuitive for users. Additionally, it has all the tools needed to optimize a high volume ecommerce D.C. Cons We tried to avoid modifications, but when we did modify the system, we had some bugs to fix. Reason for choosing SOLOCHAIN WMS Better functionality as well as experience and knowledge of team. Review Source JP James P. National Implementations Manager Consumer Goods Used the software for: 2+ years ### "Solochain - Best in Class WMS" November 17, 2023 5.0 We deliberated over which WMS to select to replace our legacy solution. We submitted RFQ's to the vendors. Our short list was three, and after 8 hour demos each, we went with Generix's Solochain. We had over 300 gaps in our current solution, and Solochain filled everyone. The Generix Group delivers! Their Sales, Implementations, Customer Care, Development, Integration, and Upgrade teams are incredible! Our implementation involved twelve sites, 2.2 million square feet of facility, across three time zones. It took over two years to complete the implementation rollout. I'm proud to say that we were able to convert each of the twelve sites without a single rollback nor a single major customer commitment being missed! Now that we've concluded our implementation, we are now upgrading to the latest version. Our intent is to uplift all twelve sites simultaneously and I have no doubt that the upgrade will go equally as smoothly. Pros The desktop and handheld solutions are easily trained by all. The product is very stable, incredibly configurable, as well as equally expandable. The GUI is very visual providing custom views for desktop users. Yard and Dock, Work Order Planning, Item Traceability, are just a few of the pages that make managing the warehouse fun to do! Cons I would like to see a greater concentration on customer specific KPI dashboards. No one dashboard can meet the variety of customer base the Generix Group serves. Yet, development of a solution that puts the information desired at the fingertips of a customer would be a powerful solution. Switched from [Infor Financials & Supply Management](https://www.capterra.com/p/135448/Infor-EFM/) We had over 300 gaps in our legacy solution which prevented our ability to enter into key markets. We required a solution that embraced Lot Tracking, Expiry Date Tracking, Serial Tracking, Manufacturing, as well as Item Traceability with Lot Recall capabilities. Review Source KM Keith M. President Information Technology and Services Used the software for: 2+ years ### "Advanced WMS with all the neccisary features" June 17, 2020 4.0 This is a good product and provides all the requirements for my customers warehouses. This should be on a your list if you are looking at a new WMS. Pros Generix WMS (previously Sologlobe WMS) is a highly configurable product and provides all the features you might need in a warehouse. This product has a feature set that put's it almost on par with tier 1 WMS systems with a lower cost and a usable interface. Unlike many of the competitors, Generix WMS has all the depth needed for even the most complex warehouse design. Most features can be setup via configurations which can be accessed by the administrator. This extends into all aspects of the warehouse meaning that with Generix WMS you do not need to conform your warehouse to the way the WMS does things. For example, Generix supports user defined pick paths using may different methodologies. You set your warehouse up how you want to flow. Then you can use just about any picking methodology you may want and are not limited to just one type of picking. You can even change picking on a order by order basis. Other areas are just as configurable such as Receiving, put away, combining & shipping. Additional 3rd party partnerships also allow for add on products to integrate best of breed in non-wms areas like labls and shipping. Cons As with any product Generix WMS has some negatives: -- Support is a bit slow. Wait times for resolution can be way too long. -- Integrations to ERP and business systems is complex and costly. You cannot access the code of Generix WMS and thus must use their team for much of this process. -- Upgrade process is complex. Generix breaks off a code base when you install and then customizes from there. Think of each it like a new Linux Distro. Once the distro breaks off it becomes it's own code base and must be maintained separately from the parent distro. Upgrades are not automatic with this model and thus require all previous customization to reviewed if you want to upgrade. Since integrations are not built in this makes the upgrade process very time consuming and costly. In my experience it does not happen often due the complexity. Review Source AL Aaron L. VP, Operations Consumer Goods Used the software for: 2+ years ### "Good WMS with a Great Partner in Generix" November 14, 2023 5.0 Overall was good. We implemented in the middle of the pandemic with no onsite support. By having a knowledgeable support team, great training, and experience peopl ewe were able to power through it. Pros Easy of use, engaged team at Generix, actively looking for win-win scenarios; as we grow, they grow. Cons Sometimes felt that we were helped develop the product for their larger clients Alternatives considered [Manhattan SCALE](https://www.capterra.com/p/679/Manhattan-SCALE/)[Infor Distribution SX.e](https://www.capterra.com/p/181933/Infor-Distribution-SX-e/) Reason for choosing SOLOCHAIN WMS functionality, cost, ease of implementation, Canadian company with local expertise Review Source ML Michel L. Stokes project team manager Retail Used the software for: 2+ years ### "System administration" November 23, 2023 4.0 My teamates and I appreciate the applications we use and especially the attention we get when we need it the most. Some end users complain but I do not know a place where all users are happy :) they may have used and got used to a different application in the past and change management is not easy. Pros The excellent partnership with both development and support team. Cons The integration with ERP deserve some attention. This is something we are able to improve today, but during the implementation and because of the pressure of the due date, some aspect were neglected, not enough test cases were identified. Reason for choosing SOLOCHAIN WMS The reason was cost related along with chemistry with the Generix project team. Sologlobe then. We needed to customized the Jesta IS solution in such a way that Solochain became a logic change. Switched from [Oracle Retail Xstore Point-of-Service](https://www.capterra.com/p/267816/Oracle-Retail-Xstore-Point-of-Service/) We needed to desperately upgrade Oracle Retail and it was too much effort and cost to do so. Review Source AH Alexandre H. Senior Director IT Strategy & Logistics Retail Used the software for: 2+ years ### "A flexible WMS that meet every requirements" November 7, 2019 5.0 The experience have always been good or exceptional. Never have their implementation team or support team not been able to help realize the idea we had. We also have a highly automated Distribution Center which required a lot of custom integration and the creation of a few very specific processes and in all those cases the Generix Group WMS was always able to provide those requirements while being very cost efficient. Pros Generix Group WMS is a robust solution that offers all the main processes that a DC or Warehouse needs, but most importantly it has the flexibility to adapt to every customer's needs without having the spend a lot on customization. It structure allow for the customer superuser to make a lot of visual and level 1 process changes with give us a lot of flexibility and agility in responding to the ever undergoing changes that the retail business needs to continue to excel in offering top service for our customers in both retail fulfillment and e-com fulfillment. Cons At first, the version we were using was missing logic for maintaining the database performance. All of this was fixed with the help of Generix Group once we raised this issue. The latest version of the software is now including the feature. Alternatives considered [Körber K.Motion WMS](https://www.capterra.com/p/154104/Koerber-WMS/)[Softeon Warehouse Management System (WMS)](https://www.capterra.com/p/162155/WMS-Cloud/) Reason for choosing SOLOCHAIN WMS They were the most flexible solution that could evolve with us as our customer and retail needs were changing. Review Source AF Amy F. Systems Manager Food & Beverages Used the software for: 2+ years ### "User Friendly WMS" December 8, 2023 5.0 We have had a great experience with Solochain. From start to ongoing support, the Generix team has helped us to understand the system and partnered with us to ensure the system is programmed to meet our needs. Pros The system is user friendly and easy to train on. The implementation and support teams are true collaborators with our company, to ensure the system meets are needs. Cons As with any customizable system, with the seemingly unlimited options available for the system, it is crucial to take the time necessary to figure out exactly what you want from the system, so it can be programmed accordingly. Reason for choosing SOLOCHAIN WMS Solochain was the only system that offered both WMS and MES systems in one. It was important for us to have them in the same system, so we didn't need multiple products. Since we didn't have systems in place for these before, it was also important for us to find a company that would collaborate with us and help lead us down the path of getting the best solution possible. Review Source JF John F. Director, Information Technology Food Production Used the software for: 2+ years ### "A robust and scaleable enterprise WMS solution" November 6, 2019 5.0 Integrating Solochain with our existing ERP solution and delivering real-time inventory visibility were our key objectives. Eliminating manual processes through automated data exchanges between our ERP and WMS systems enhanced the accuracy, timeliness, and availability of our critical data. This gave us the agility we needed to make faster, better-informed, data-driven decisions. Working with the Solochain team was a pleasure. We worked collaboratively to establish the deliverables, milestones, and timelines for the project. They were very knowledgable and we were able to draw upon their past experience and insights to the benefit of our project. Pros We are most impressed by the exceptional inventory management and traceability features of this software. Solochain lets us track every receipt, move, and consumption across the entire enterprise at a very granular level. From the receiving of raw materials, through the entire manufacturing process to the distribution of finished goods, Solochain provides the end to end inventory visibility, controls, and traceability that we were looking for. Cons Presenting large amounts of data in a web browser or handheld scanning device can be challenging. Fortunately, we were able to deal with this through careful planning and working with the Solochain team to customize specific screens to meet our needs. Review Source FG Francois G. Technicien Government Administration Used the software for: 2+ years ### "We used Solochain since 2016 and it's fully corresponds to the needs of our organization." November 13, 2023 4.0 Pros The versatility and reliability of the application Easy use of the different functions Customer service and support team are always available quickly Personalized configuration of the different parameters or functions of the application Cons The billing part of the application could be improved When deploying builds in production, we sometimes lose personalized settings Review Source TJ Thomas J. Mgr Distribution and Logistics Systems Consumer Goods Used the software for: 2+ years ### "Exceptional Partner" November 14, 2023 4.0 Solochain is a very powerful WMS that offers many features. It has all the capabilities one would expect in a WMS, as well as a level of customer service above and beyond the majority of software providers. Pros The customer support and responsiveness when contacted is always impressive. Cons The level at which we customized was problematic initially. Review Source CZ Cedric Z. Analyst Retail Used the software for: 2+ years ### "Traceability and multiple configuration possibilities" November 6, 2023 4.0 Pros The traceability of all operations. The multiple possible configurations. Software adaptability. Cons Just some development deadlines. Some desired behavior is core and requires change. Review Source JR Jesse R. Director of Information Technology Import and Export Used the software for: 2+ years ### "Solochain WMS is a great Product!" December 11, 2023 5.0 Generix Solchain WMS is an exceptional product that has greatly increased our efficiencies for our Operations Team. Pros The overall functionality and ease of use of the product for all areas of warehousing operations. Cons Not as many out-of-the-box reports from an analytics perspective that were available in our version. Seemed like reports would require additional development. Alternatives considered [Manhattan Active WM](https://www.capterra.com/p/209715/Manhattan-Active-WM/) Reason for choosing SOLOCHAIN WMS The value that Solochain provided for the functionality and price was better suited for us. Review Source TR Thomas R. Stockroom Group Lead Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Analog Devices Inc. Stockroom Logistics" November 24, 2020 4.0 The overall experience from my user role as an admin was very positive. The people I dealt with at Generix which was mostly \[SENSITIVE CONTENT HIDDEN\] in the last few years, were very helpful. They would always try their best to get the answer or put in the "fix" that we needed in a timely manner. Pros The software made it very easy to keep track of all goods and it was easy to move parts throughout the buildings and rooms and get data out of the system exporting it to excel. Cons I would say that the thing that we liked least was that we didn't really have control of the database and we had to rely on Generix to make any changes or customize a lot of things that we needed to do, and most of that was for an extra cost. Reason for choosing SOLOCHAIN WMS I'm sorry but I was not involved in choosing Solochain in the beginning. Review Source FM FRANCOIS M. VP Logistics Business Supplies and Equipment Used the software for: 6-12 months ### "Very power tool !" November 16, 2023 5.0 Very satisfied, appreciated by end users, flexibility once again Pros User-friendly, easy to integrate, highly flexible, quick training for new users Cons When it's time to migrate to a new version Reason for choosing SOLOCHAIN WMS Price flexibility, implementation and support team Review Source MC Mathieu C. Project manager Dairy Used the software for: 2+ years ### "Very good WMS " November 8, 2023 5.0 Very good product. Easy to implement and very good support Pros WMS is 100% configurable and easy to use Cons There was no interleaving at the time in the WMS Review Source CB Calen B. Implementation Specialist Food & Beverages Used the software for: 6-12 months ### "Garner Foods Review of Solochain" January 30, 2020 5.0 Pros I like the level of detail Solochain offers. Being able to track inventory movement at a pallet level has been helpful for tracking issues and solving problems. We are able to do consumption at a pallet level which helps to see a real time inventory. When we are low on inventory we "ship off the line" which could get held up in NAV when we used NAV to track inventory and consumption. Now on WMS it flows right though. It has also helped with lot tracking and not having issues come up month to month. Cons It can be difficult to understand how doing things in Solochain affects NAV. It requires someone who knows both systems to keep them in sync. Reason for choosing SOLOCHAIN WMS I chose the support of your partner, LIDD. Solochain seemed like a good fit for our company but I trusted that LIDD would help us see the project thought to the end. Review Source IS Imad S. Planning and Distribution Manager Paper & Forest Products Used the software for: 2+ years ### "Solochain Software" October 11, 2019 4.0 We are managing inventory for VMI and consignment customers, its a tool that could be easily linked to the RFID tags if any need happen Pros Web Base application, available on all plateformes, easy to use and friendly user, real time transaction, no need to have IT skills, Min Max management which help to get an accurate inventory and minimise the space floor. Cons Nothing, I like all functionality that is related to my real need Review Source SP Shawn P. VP Sales & Business Development Automotive Used the software for: 6-12 months ### "Solochain WMS" June 17, 2020 5.0 Our business required high customization of the software to meed our distribution requirements and integrate with our customized ERP. Not only was the software implemented in record time, the efficiency of the software was immediately realized for us. While the Solochain software may be one of the more cost effective solutions, we certainly haven't suffered on any aspect of functionality. Pros Solochain WMS is a world class, fully featured and easily customized software. The architecture fit perfectly into our complex business model and its ease of use was easily adapted by all our staff. Cons Out of the box reporting could be better, though we are using a 3rd party dashboard/reporting for other systems as well and will be using that for Solochain as a centralized solution anyways. Review Source JM Jamie M. Operations Manager Automotive Used the software for: 2+ years ### "Solochain Review" November 20, 2019 4.0 Pros We were able to build several custom add-ons to tailor the program to our style of business. The program itself is easy for new users to master and allows for nearly all tasks in our warehouse to be performed on a more efficient and accurate level. Cons Licensing is per named user. Customization often take a lot of development time which is expensive. Review Source JA John A. Business Systems Analyst Building Materials Used the software for: 2+ years ### "Great WM product for " June 10, 2020 5.0 All of the analyst we worked with were great and were very helpful through each phase of the projects. Pros The flexibility of tailoring the product to meet business needs. We have many different product and manufacturing processes and we were able to configure the software to fit each scenario. Cons I would say the only draw back would be that there are not enough canned reports to start with. I guess that is inherent of a highly customizable product that most of the reports need to be customized also. Reason for choosing SOLOCHAIN WMS The Accellos product was not flexible enough to do much custom work... they were more of a "you get what you get out of the box". Review Source VR Vinod R. Senior IS/IT Manager Food & Beverages Used the software for: 1-2 years ### "Satisfied Customer" June 2, 2020 4.0 Very Satisficed overall Pros SAAS Based and no infrastructure cost involved Covers many of the Critical business processes from Out of Box functionality Very Good Implementation team on the Vendor side Ease of use Cons Depending on the nature of the Change Request...Some of the "Non out of BOX" GAPs took little longer than expected. Review Source RB Rob B. CFO Food Production Used the software for: 1-2 years ### "Solochain Review" November 6, 2019 4.0 Great people on the implementation and support teams, all have been easy to work with and attentive to our needs. Pros We invested in both traditional WMS capabilities and also MES manufacturing functions. The software ties into our ERP system, MS NAV Dynamics well. Also, the software can be customized to our unique processes and needs. Cons Our implementation was difficult, we should have done more intense testing and training before going live. We are a year into going live, we still have some issues but the Generix Support team has been great addressing our needs. Reason for choosing SOLOCHAIN WMS We chose Solochain due to the WMS and MES capabilities, good reviews from references and recommendations from our NAV Dynamics partner. Review Source Similar Products Featured ## Related categories [Transportation Management](https://www.capterra.com/transportation-management-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Warehouse Management](https://www.capterra.com/warehouse-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.