# Page 3 | Rhinogram Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Rhinogram the right Patient Engagement solution for you? Explore 63 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/192199/Rhinogram/reviews --- Rhinogram 4.9 (63) [View alternatives](https://www.capterra.com/p/192199/Rhinogram/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Rhinogram ## Showing most helpful reviews Showing 51-63 of 63 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HC Heather C. Physician Medical Practice Used the software for: 2+ years ### "Amazing Platform During COVID-19" June 5, 2021 5.0 Pros Very easy to use. Easy to teach to staff and patients. Cons Expensive. Some elderly patients have trouble. Reason for choosing Rhinogram Price was better. Review Source JC Janaya C. Operations Manager Hospital & Health Care Used the software for: 2+ years ### "Excellent Product" June 8, 2021 5.0 During our office COVID-19 closure, we relied heavily on rhinogram as the form of communication between our Team and patients as we worked remotely. Pros Rhinogram allows our office to effectively and efficiently correspond with our patients and their families while being HIPAA compliant and allowing us to have a record of all correspondence. Cons Occasionally, the set up of how a number is assigned to a patient and knowing who in the family you are actually corresponding with can be confusing. Review Source AV ALYSSA V. Orthodontic Assistant Medical Practice Used the software for: 1-2 years ### "Rhinogram" June 3, 2021 5.0 it's GREAT! Pros Easy to get ahold of patients instead of calling them. Cons Nothing at all- works great with our staff Switched from [Slack](https://www.capterra.com/p/135003/Slack/) This is easier and you can communicate with your patients. Review Source mV marcela V. patient coordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "we love it" June 15, 2021 5.0 Pros We love it at the office for how easy it is to use, even if you have never used it but have some basic computer knowledge I think it's very easy to learn Cons Every now and then we don't receive incoming messages from patients, which is a problem cause this is the method we use to check in. Review Source Response from Rhinogram July 1, 2021 Please reach out to Customer Support for assistance if you experience issues with receiving messages. You can reach us by phone or text (423) 800-7644 Opt. 1 or email success@rhinogram.com LK Lindsay K. Schedule Coordinator Medical Practice Used the software for: 2+ years ### "Rhinogram" June 15, 2021 4.0 Pros It is easy to communicate with patients Cons It groups all messages daily, so if you need to go back to a message, you have to scroll through all the others. Review Source LA Lisa A. Scheduling Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Pretty good" June 3, 2021 3.0 I appreciate the easy access to patients. There are lot of glitches that seem to still need to be worked out. Pros Its very easy to communicate with patients and its wonderful they can text us back on our landline phone #. Cons It's a pain to log into. Most days you have to log in twice because the first time presents an error message. Also RG will sometimes state your password is incorrect but it is not. When you use the same password to log in on a different computer, it will log in fine. Review Source Response from Rhinogram June 7, 2021 Hi Lisa, thanks so much for your feedback. I'm sorry you've had trouble with the login. Please feel free to reach out to success@rhinogram.com the next time you have trouble, and we will be happy to help! SD Stefanie D. orthodontist Hospital & Health Care Used the software for: 1-2 years ### "wonderful addition!" June 3, 2021 5.0 Pros The product is easy to use for all team members! It was a great addition in order to better reach our ever evolving demographic of patients and their contact preferences! Cons I would love to be able to integrate directly with Dolphin Cloud :( My LEAST favorite part!!!!!! Review Source DD Dolly D. office manager Medical Practice Used the software for: 1-2 years ### "review" June 14, 2021 5.0 great Pros easy to use, customer services, able to access from phone Cons does not fully intergrade with our software Review Source AB Alexandra B. orthodontist Hospital & Health Care Used the software for: Less than 6 months ### "Good product" June 15, 2021 5.0 Overall I like being able to text people appointment summaries, copies of referrals, instructions for debond and foods not to eat lists, etc. Pros Integration with our practice management software, easy to use Cons Cost. It is a very expensive monthly fee, and all of these subscription services add up over time. Reason for choosing Rhinogram integration with topsOrtho Review Source BK Bethany K. Team Lead Medical Practice Used the software for: 6-12 months ### "rhino user" June 11, 2021 5.0 Pros being able to contact patients thru text. Cons The patient receiving multiple reminders for appointments scheduled in the same day Review Source gH gina H. practice admin Health, Wellness and Fitness Used the software for: 6-12 months ### "Can't live without Rhinogram!" June 3, 2021 5.0 so easy to communicate with our patients Pros so much easier to communicate with patients and easy to use! Cons rhinogram makes changes to overall system frequently Review Source CB Cindy B. Administrative/Front Desk Health, Wellness and Fitness Used the software for: Less than 6 months ### "Terrific" June 3, 2021 5.0 At this time ... we are extremely satisfied w/Rhinogram and look forward to having a wonderful and lasting experience w/our orthodontic community. Pros Product very user friendly and compatible w/office software Cons We have no complaints or concerns at this time. Review Source TP Tom P. Orthodontist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good for staff and patient communication." June 24, 2021 5.0 Pros Ability to text with patients and communication among team members. Cons Takes a little time to figure out all the features but not difficult to learn the basics. Review Source Response from Rhinogram June 29, 2021 If you ever need any additional training please contact us. We would be happy to set up additional Rhinogram training. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.