--- title: "TextSanity Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TextSanity Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/192220/TextSanity/" page_type: "product" language: "en" --- # TextSanity Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TextSanity ## What is TextSanity? TextSanity is a text marketing platform that helps influencers, celebrities, podcasters, YouTubers, and businesses reach followers and customers using text messaging. ## What is TextSanity used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[SMS Survey](https://www.capterra.com/sms-survey-software/) Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TextSanity?[Manage this product listing](https://www.g2.com/products/textsanity/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TextSanity 3.5 (6) VS. [### Instagram](https://www.capterra.com/p/210721/Instagram/) [4.7 (5,220)](https://www.capterra.com/p/210721/Instagram/reviews/) Starting Price $25 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.3 (6) Ease Of Use 4.7 (5,194) Value For Money 3.8 (6) Value For Money 4.6 (3,638) Customer Service 3.3 (4) Customer Service 4.1 (3,667) ## TextSanity alternatives [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,787)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169007/Wix/) Highest Rated [Publer](https://www.capterra.com/p/177145/Publer/) [4.8 (974)](https://www.capterra.com/p/177145/Publer/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177145/Publer/) [Google Ads](https://www.capterra.com/p/213339/Google-Ads/) [4.4 (1,014)](https://www.capterra.com/p/213339/Google-Ads/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/213339/Google-Ads/) [MailerLite](https://www.capterra.com/p/136603/MailerLite/) [4.7 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136603/MailerLite/) [View all alternatives](https://www.capterra.com/p/192220/TextSanity/alternatives/) ## FAQs about TextSanity Overview ### What company size and specific industries is TextSanity built for? TextSanity is designed for businesses of any size that need to communicate with large groups by text message and for organizations looking to engage customers through SMS. It does not specify a particular industry, so it appears suited to general business use across sectors. Features and Usability ### What are the key features of TextSanity? TextSanity offers SMS Marketing and SMS Messaging with 2-Way Messaging, MMS, Mass Texting, and Scheduled Messaging. It also includes Campaign Management, Campaign Scheduling, Drip Campaigns, and Audience Targeting, plus Contact Management, CRM, Automated Responses, reporting and analytics, landing pages and web forms, and live chat. Integrations ### Which third-party tools and platforms does TextSanity integrate with? TextSanity integrates with Zapier, connecting to a wide range of third-party apps through automation workflows. The catalog lists Zapier as the available integration platform, giving TextSanity users a single hub for linking messaging, productivity, and business tools. Getting Started and Support ### What training and onboarding options does TextSanity offer? TextSanity provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does TextSanity offer? TextSanity provides email/help desk, phone support, and chat. Support appears to center on direct contact options for getting help with setup, use, or account issues. No reviewer sentiment about response times, helpfulness, or common frustrations is available in the catalog data. ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing software rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) TextSanity supports all three features reviewers value most: **SMS Messaging**, **Campaign Scheduling**, and **Mass Texting**. Together, these capabilities help businesses send timely messages at scale, plan outreach in advance, and manage high-volume campaigns more efficiently, allowing teams to reach customers consistently and keep communication organized. Mass Texting 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Contact Database 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Scheduled Messaging 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Contact Management 3.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage, organize, and store contact information 2-Way Messaging 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Send and receive text messages to communicate with clients or prospects in real-time Automated Responses 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages TextSanity 33 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Automated Responses: Automatic reply functionality for incoming messages - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customizable Fields: Customize data fields to support various needs and use cases - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Interaction Tracking: Track interaction history by documenting conversations for contacts - Keyword Tracking: Track and monitor a specific set of keywords - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Link Shortening: Shorten long links into custom or branded links - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Multi-Campaign: Manage multiple campaigns in one system - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys --- Get Advice We can help you find the software with the features you need. Features 3.2 (6) 3.2 Based on 6 reviews ## Pricing Value for money 3.8 (6) Basic $25.00 Per Feature,Per Month Value for money 3.8 (6) 3.8 Based on 6 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.3 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.3 (4) 3.3 Based on 4 reviews ## User reviews Overall rating 3.5 Based on 6 reviews Filter by rating 5(1) 4(3) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent HB Heather B. CEO Marketing and Advertising ### "Marketing & Advertising Influencer Shares Thoughts On TextSanity" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 February 8, 2023 It has been good. I wouldn't say it's the BEST experience ever but it isn't the worst. There is always someone to chat to if help is needed. I just wish there were more features and functions... and analytics!! Pros I like the simplicity of TextSanity. There isn't a lot of "fluff". It's to the point and direct and a very SIMPLE way to store contacts and send broadcasts. Cons It is missing analytics and easy of use. It feels very 'old school' and could definitely have more "bells and whistles" for the user. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 10, 2023 Hi Heather! We are glad you're enjoying using TextSanity. Thank you for the feedback on adding more features, functions, and analytics to our platform. If you'd like to provide direct feedback and input on which features, functions, and analytics you'd like to see included in the next update of our platform, please call 877-217-9004. Have a great day! SJ Shania J. Administrative Assistant / Real Estate Agent Real Estate ### "Reliable Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 8, 2023 Fantastic Pros Ease of communication - easy to make sure everyone is on the same page Cons Sometimes the calls are spotty and the texts load slowly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 10, 2023 Hi Shania! We are glad your communication is easy with TextSanity. Thank you for the feedback on calls and texts - we are always seeking to improve. Have a great day! DO Dakota O. Director of Media Non-Profit Organization Management ### "Solid for marketing sms" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 June 29, 2021 Pros I enjoy the ability to 1.) change my plan to cater around event times and 2.) how simple it is to mass send updates etc.. to those signed up Cons The mobile app is lacking. The website is basic which can be nice but is feels that it needs something else. When signing up with opt in messages sometimes names don't copy over and its just a number. When uploading excel file contacts there is ALWAYS an error even when following all steps. Should just create a template that is plug and play or work on fixing the generator. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 1, 2021 Hi Dakota! We're glad you're enjoying TextSanity. Thank you for the improvement suggestions. KH Kerra H. Operations Manager Real Estate ### "Makes Real Estate Easy!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 24, 2021 Our experience with TextSanity has been great. The support has been easy to access, and everyone we've worked with has been friendly. We're very satisfied with our TextSanity account. Pros TextSanity is very easy to use, and simplifies our Real Estate business daily. We use the keyword codes on our listing signs, and when clients text in they are automatically sent information about the home. We capture leads and potential clients get information about homes they are interested in. It's a win-win! Cons We wish that new lead sign-up emails could go out to multiple people, instead of just the account manager. It would be great if leads could be auto-assigned to our agents! Right now we make do with our admin staff monitoring incoming leads and assigning them to our agents. Reasons for choosing TextSanity TextSanity came highly recommended from people we trust. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 28, 2021 Hi Kerra! We're glad you're enjoying your TextSanity experience. AN Anonymous User Broker Insurance ### "Insane guesswork pricing" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 20, 2021 Prices and charges kept changing after agreed to package was provided and messages were sent. Pros I didn't like anything about it since the prices and packages kept changing. Cons The sales guy kept re-writing what actually happened to make himself look good, but this had nothing to do with the facts. Reasons for choosing TextSanity Low price that then quintupled. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 28, 2021 Hi! We're sorry to hear your experience with TextSanity was less than stellar. We strive for excellent customer service and clear pricing. Please feel free to contact us at 702-827-5392 to provide more detailed feedback on your experience. We'd love to know where we can improve. Have a great day! JK Jonah K. Marketing GURU Capital Markets ### "We use TextSanity for the keyword campaigns and it rocks! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2019 Very, very good Pros It's very easy to use. Unlimited keywords. The drip campaigns rule. Cons It needs more Zapier functions. I hear they are in development with this right now. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 12, 2019 Thanks Jonah! We are glad you are liking TextSanity. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.