# TextSanity Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TextSanity Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more.

Source: https://www.capterra.com/p/192220/TextSanity

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# 

 TextSanity Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TextSanity

## What is TextSanity?

TextSanity is a text marketing platform that helps influencers, celebrities, podcasters, YouTubers, and businesses reach followers and customers using text messaging.

## What is TextSanity used for?

[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[SMS Survey](https://www.capterra.com/sms-survey-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$25

Per Feature, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TextSanity?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://textsanity.com/&name=TextSanity)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TextSanity

3.5 (6)

VS.

[4.7 (53)](https://www.capterra.com/p/172430/Pony-Express-HQ/reviews/)

Starting Price

$25

Per Feature, Per Month

Starting Price

$12

Usage Based

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.3 (6)

Ease Of Use

4.7 (53)

Value For Money

3.8 (6)

Value For Money

4.6 (46)

Customer Service

3.3 (4)

Customer Service

4.6 (42)

## TextSanity alternatives

[4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (21)](https://www.capterra.com/p/144641/TrueDialog/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.3 (93)](https://www.capterra.com/p/175783/ClickSend/reviews/)

Starting price

$0.02

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/192220/TextSanity/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

3.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Mass Texting

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Send messages to multiple subscribers at the same time

2-Way Messaging

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Send and receive text messages to communicate with clients or prospects in real-time

Automated Responses

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Automatic reply functionality for incoming messages

Message Personalization

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Personalize text messages using templates and custom fields

Mobile Keywords

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Unique word that contains letters or numbers that identifies specific campaigns

TextSanity 33 features

Send and receive text messages to communicate with clients or prospects in real-time

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Automatic reply functionality for incoming messages

Automatically create schedules based on business needs or employee availability and qualifications

Create and automatically send premade copy in response to customer messages

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Set campaign schedules by selecting start, pause, and end dates

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Customize data fields to support various needs and use cases

Send automated marketing emails based on user actions over a predetermined period

Tracks metrics that provide insight into how a user interacts with any interface or product

Track interaction history by documenting conversations for contacts

Track and monitor a specific set of keywords

Create landing pages or online forms designed to capture new leads and prospects

Shorten long links into custom or branded links

Send messages to multiple subscribers at the same time

Personalize text messages using templates and custom fields

Sending/receiving messages with multimedia content like images, audio, or video over a cellular network

Electronic coupons delivered to a mobile device that can be exchanged for a discount

Unique word that contains letters or numbers that identifies specific campaigns

Manage multiple campaigns in one system

Enable custom polls/voting to facilitate decision-making or increase engagement

View and track pertinent metrics to find patterns and gain insights from data

Send individual or bulk text messages at predetermined times

Short phone numbers that used to opt-in to SMS campaigns

Send messages via SMS

Create and manage surveys

Create and administer polls and surveys

Get Advice

We can help you find the software with the features you need.

Features

3.2 (6)

3.2

Based on 6 reviews

## Pricing

Value for money

3.8 (6)

Basic

$25.00

Per Feature,Per Month

Value for money

3.8 (6)

3.8

Based on 6 reviews

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.3 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.3 (4)

3.3

Based on 4 reviews

## User reviews

Overall rating

3.5

Based on 6 reviews

Filter by rating

5(1)

4(3)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

HB

Heather B.

CEO

Marketing and Advertising

### "Marketing & Advertising Influencer Shares Thoughts On TextSanity"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

February 8, 2023

It has been good. I wouldn't say it's the BEST experience ever but it isn't the worst. There is always someone to chat to if help is needed. I just wish there were more features and functions... and analytics!!

Pros

I like the simplicity of TextSanity. There isn't a lot of "fluff". It's to the point and direct and a very SIMPLE way to store contacts and send broadcasts.

Cons

It is missing analytics and easy of use. It feels very 'old school' and could definitely have more "bells and whistles" for the user.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 10, 2023

Hi Heather! We are glad you're enjoying using TextSanity. Thank you for the feedback on adding more features, functions, and analytics to our platform. If you'd like to provide direct feedback and input on which features, functions, and analytics you'd like to see included in the next update of our platform, please call 877-217-9004. Have a great day!

SJ

Shania J.

Administrative Assistant / Real Estate Agent

Real Estate

### "Reliable Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 8, 2023

Fantastic

Pros

Ease of communication - easy to make sure everyone is on the same page

Cons

Sometimes the calls are spotty and the texts load slowly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 10, 2023

Hi Shania! We are glad your communication is easy with TextSanity. Thank you for the feedback on calls and texts - we are always seeking to improve. Have a great day!

DO

Dakota O.

Director of Media

Non-Profit Organization Management

### "Solid for marketing sms"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

June 29, 2021

Pros

I enjoy the ability to 1.) change my plan to cater around event times and 2.) how simple it is to mass send updates etc.. to those signed up

Cons

The mobile app is lacking. The website is basic which can be nice but is feels that it needs something else. When signing up with opt in messages sometimes names don't copy over and its just a number. When uploading excel file contacts there is ALWAYS an error even when following all steps. Should just create a template that is plug and play or work on fixing the generator.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 1, 2021

Hi Dakota! We're glad you're enjoying TextSanity. Thank you for the improvement suggestions.

KH

Kerra H.

Operations Manager

Real Estate

### "Makes Real Estate Easy!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 24, 2021

Our experience with TextSanity has been great. The support has been easy to access, and everyone we've worked with has been friendly. We're very satisfied with our TextSanity account.

Pros

TextSanity is very easy to use, and simplifies our Real Estate business daily. We use the keyword codes on our listing signs, and when clients text in they are automatically sent information about the home. We capture leads and potential clients get information about homes they are interested in. It's a win-win!

Cons

We wish that new lead sign-up emails could go out to multiple people, instead of just the account manager. It would be great if leads could be auto-assigned to our agents! Right now we make do with our admin staff monitoring incoming leads and assigning them to our agents.

Reasons for choosing TextSanity

TextSanity came highly recommended from people we trust.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 28, 2021

Hi Kerra! We're glad you're enjoying your TextSanity experience.

AU

Anonymous User

Broker

Insurance

### "Insane guesswork pricing"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 20, 2021

Prices and charges kept changing after agreed to package was provided and messages were sent.

Pros

I didn't like anything about it since the prices and packages kept changing.

Cons

The sales guy kept re-writing what actually happened to make himself look good, but this had nothing to do with the facts.

Reasons for choosing TextSanity

Low price that then quintupled.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 28, 2021

Hi! We're sorry to hear your experience with TextSanity was less than stellar. We strive for excellent customer service and clear pricing. Please feel free to contact us at 702-827-5392 to provide more detailed feedback on your experience. We'd love to know where we can improve. Have a great day!

JK

Jonah K.

Marketing GURU

Capital Markets

### "We use TextSanity for the keyword campaigns and it rocks! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 9, 2019

Very, very good

Pros

It's very easy to use. Unlimited keywords. The drip campaigns rule.

Cons

It needs more Zapier functions. I hear they are in development with this right now.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 12, 2019

Thanks Jonah! We are glad you are liking TextSanity.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)