# Intiveo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Intiveo Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more. Source: https://www.capterra.com/p/192242/EasyMarkit/ --- # Intiveo Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Intiveo ## What is Intiveo? Intiveo is transforming dental practices with its patient engagement software. Designed with dental practices in mind, we streamline office workflows, enhance communication, and create positive patient experiences by eliminating uncertainties around dental visits. With our comprehensive integrations with major PMS and dedicated support, we help dental practices focus on exceptional patient care. Dental practices using Intiveo enjoy reduced no-shows, enhanced patient loyalty, and revenue growth. ## What is Intiveo used for? [Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Patient Management](https://www.capterra.com/patient-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 49 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $1 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Patient Engagement / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Intiveo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.easymarkit.com&name=Intiveo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Intiveo 4.6 (49) VS. [4.8 (97)](https://www.capterra.com/p/159263/Better/reviews/) Starting Price $1 per user, per month Starting Price $35 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (49) Ease Of Use 4.6 (858) Value For Money 4.5 (42) Value For Money 4.4 (785) Customer Service 4.7 (46) Customer Service 4.6 (762) ## Intiveo alternatives [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Weave](https://www.capterra.com/p/141842/Weave/) [4.3 (672)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Klara](https://www.capterra.com/p/203066/Klara/) [4.6 (211)](https://www.capterra.com/p/203066/Klara/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Mend](https://www.capterra.com/p/165634/Mend-App/) [4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about Intiveo Overview ### Which roles and teams benefit most from Intiveo? Intiveo is most used by dental and clinic administrative teams, including office managers, receptionists, practice administrators, and patient coordinators who manage appointment reminders, confirmations, and patient communication. Operations managers and clinical leaders use it to streamline front-desk workflows, reduce no-shows, improve scheduling efficiency, and support a more consistent patient experience. Answer based on 49 reviews Overview ### What company size and industries is Intiveo built for? Intiveo is built for small dental practices and multi-location DSOs, with 98% of reviewers from small businesses and 2% from midsize companies. It primarily serves health-related organizations, led by Health, Wellness and Fitness at 41%, Medical Practice at 39%, and Hospital & Health Care at 18%, often for appointment reminders. Answer based on 49 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Intiveo? Intiveo offers appointment scheduling and management, automated scheduling, availability management, and calendar sync for patient bookings. It also includes SMS messaging, email reminders, confirmations/reminders, two-way communication, patient intake, questionnaires, surveys and feedback, reporting and analytics, access controls/permissions, and HIPAA compliant messaging. Integrations ### Which third-party tools and platforms does Intiveo integrate with? Intiveo integrates with 10 third-party dental platforms, including Dentrix, Carestream Dental, ABELDent, NexHealth, RevenueWell, ADSTRA Dental Software, ClearDent, Eaglesoft, Open Dental, and Maxident. It also connects with OMSVision, Easy Dental, OrthoTrac, Progident, WinOMS, and axiUm for practice management and patient communication workflows. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does Intiveo offer? Intiveo provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup with an instructor, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review of features and steps. Getting Started and Support ### What customer support options does Intiveo offer, and how do users rate the experience? Intiveo offers email/help desk, a knowledge base, and phone support. Users often describe support as accessible, prompt, and helpful, with easy request tracking and short phone wait times. Some reviewers, however, report inconsistent follow-up by email and occasional interactions that felt less helpful when addressing specific questions or changes. Answer based on 10 reviews ## Features AI summary Based on 1,243 Patient Engagement reviews Capterra reviewers point to these as the top priorities when choosing patient engagement software: - **HIPAA Compliant** (**70%** of reviewers rated this feature as critical) - **Appointment Management** (**51%**) - **Confirmations/Reminders** (**50%**) Intiveo supports all three features that reviewers rank highest: **HIPAA Compliant**, **Appointment Management**, and **Confirmations/Reminders**. Together, these capabilities help healthcare organizations protect patient information, keep scheduling organized, and reduce missed visits through timely outreach, allowing teams to improve communication and deliver a more consistent patient experience. HIPAA Compliant 4.7 (14) 42.86% of 14 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Appointment Management 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Confirmations/Reminders 4.8 (37) 62.16% of 37 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Messaging 4.5 (21) 66.67% of 21 reviewers that rated this feature as important or highly important Communicate using messages within the system Appointment Scheduling 4.1 (17) 35.29% of 17 reviewers that rated this feature as important or highly important Schedule appointments via a calendar SMS Reminders 4.7 (34) 61.76% of 34 reviewers that rated this feature as important or highly important Reminders sent via SMS/text message Intiveo 41 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Reminders sent via email Compliant with HIPAA, which sets standards for sensitive patient data protection Ability to chat online in real time Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Manage and support multiple locations Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. Book and manage patient appointments and follow-ups Reminders sent for balance/payment due Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the rescheduling of appointments Send messages via SMS Reminders sent via SMS/text message Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Gauge satisfaction and receive information for improvement and success Send, receive, and respond to messages Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (49) 4.4 Based on 49 reviews ## Pricing Value for money 4.5 (42) Free Trial Basic $1.00 Value for money 4.5 (42) 4.5 Based on 42 reviews ## Integrations [ Dentrix](https://www.capterra.com/p/2329/Dentrix/)[ Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/)[ ABELDent](https://www.capterra.com/p/60250/ABELDent/)[ ClearDent](https://www.capterra.com/p/60053/ClearDent/)[ Open Dental](https://www.capterra.com/p/122350/Open-Dental/)[ Carestream Dental](https://www.capterra.com/p/172266/CS-3D-Imaging-Software/)[ Maxident](https://www.capterra.com/p/67650/Maxident/)[ ADSTRA Dental Software](https://www.capterra.com/p/60248/ADSTRA-Dental-Software-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (46) 4.7 Based on 46 reviews ## User reviews Overall rating 4.6 Based on 49 reviews Filter by rating 5(29) 4(18) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent HD Heather D. Dental Office Manager Medical Practice ### "Intiveo" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 11, 2023 Pros Reminder text, confirmation, one week reminder Cons We are happy with Intiveo. Nothing we can think of. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ET Eilleen T. adminstrative Health, Wellness and Fitness ### "Having some issues in the past year" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 11, 2023 People are pleasant but sometimes responses to tickets don't match the question. Pros It is like having a virtual receptionist. Saves so much time on phone calls and checking emails or wellness questions. Cons It has no real least likes but lately has had some issues with reminding patients of an old appointment rather than the rescheduled one. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Deana S. Dentist Health, Wellness and Fitness ### "Great experience with Intiveo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2023 Great experience Pros Ease of use and good customer support. Lots of different features. Cons Not much really maybe an option for patients to incorporate setting up their own appointments. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES eva S. DENTIST Medical Practice ### "love it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2023 super useful Pros easy txt with patients, people dont pick up phone call those days but txt right back Cons price its expensive compare to other similar companies Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Ruth L. Practice Manager Hospital & Health Care ### "Practice Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2023 Our office really love the product. Ease of use and helping with time management it paramount to our positive experience. Pros Love the text to patient ease of use. Our patients love being able to text information like insurance info and other questions. It helps not eat up time being able to multitask instead of being on the phone. Cons I can't think of anything off the top of my head. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jennifer D. Receptionist Health, Wellness and Fitness ### "This is a great time-saving tool." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2023 Pros I cannot imagine working without Intiveo. It saves me so much time. I used to have to call or email every patient to get confirmation. I never knew if my messages were heard or read. It is also great that there is an evidence trail that shows when notices were sent and times for appointments. Patients can no longer deny they were never informed. I like that I am able to test patients as well as not all people are able to answer their phone right away. It is easy to send a message and have them respond when convenient. Cons I think it could have a better user manual. I do not like the video format. Some of the written explanations I have received for problem solving have been a little too wordy. It feels like it was written by someone with a lot of computer code language wrote it. I would prefer short and to the point. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Cathy C. Office Manager Hospital & Health Care ### "Very happy with Intiveo" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2023 We have had extra time to spend doing other work as a result of the confirmations. We have also had a lot less missed appointments. Pros My co-worker and I have loved the ability to text patients. We also greatly appreciate the time we have saved not having to do the confirmations ourselves. The reviews we have gathered as a result of sending out a google link to our patients have been instrumental in gaining new patients. Cons Intiveo integrated with both dental software programs we used, Domtrac and Tracker. Ovrall there wsa really not much if anything that I disliked. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CZ Catalina Z. Office manager Health, Wellness and Fitness ### "Great complement to our practice management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 8, 2023 Pros Intiveo is easy to use and we love the 2 way chat option. Appointment reminders work very well and since we use intiveo the productivity of our front desk and the appointment confirmations have improved a lot. Customer service is outstanding. Overall a great product. Cons I wish it was more flexible and allowed to disconnect certain features from the appointments when needed. Example, Surveys should be possible to send to a database or individually chosen clients. Forcing these applications to be functional only by linking to appointment types limits the use because one size does not necessarily fits all. The forms add on should be part of the package instead of having an extra cost. Intiveo is a great application but is expensive so charging extra for each new feature that comes up makes it less attractive to use and we decide to keep what we have instead of moving all the process with intiveo. It is a nice option but not that much to pay extra for it. Reasons for choosing Intiveo 2 way chat option Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ST Sarah T. Administrator Medical Practice ### "Great Service with Intiveo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 7, 2023 Pros I love how customizable the messages are for our field and good customer service. Cons Integration that documents messages in patients's WinOMS Chart. Integrated short-call list Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC Ronda C. Professional Relations Coordinator Health, Wellness and Fitness ### "patient surveys" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 7, 2023 Patient experience-allows us to follow up with unhappy patients. Pros This helps us follow up with patients who might not be happy with treatment. Cons Our question could lead to another question-did you have a good experience-yes or no, then if no, why? Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/192242/EasyMarkit/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.