# Scratch & Screen Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Scratch & Screen Software - reviews, pricing plans, popular comparisons to other Gamification products and more. Source: https://www.capterra.com/p/192363/Vincue/reviews --- # Scratch & Screen Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Scratch & Screen ## What is Scratch & Screen? S&S is the digital marketing platform to create your drive to store and lead generation campaigns. Thanks to powerful algorithms and an OCR engine, created to analyze the receipts issued by the cash registers, it allows retailers and producers of consumer goods to be able to offer their consumers campaigns that reward their presence in stores and purchases that will. ## What is Scratch & Screen used for? [Gamification](https://www.capterra.com/gamification-software/)[Contest](https://www.capterra.com/contest-software/)[OCR](https://www.capterra.com/ocr-software/) Top alternative Featured Overall rating Based on 26 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price €3600 Per User, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Scratch & Screen?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.scratchandscreen.it/&name=Scratch & Screen) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Scratch & Screen 4.9 (26) VS. [4.3 (42)](https://www.capterra.com/p/147199/Qualifio/reviews/) Starting Price €3600 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (26) Ease Of Use 4.2 (2,888) Value For Money 4.9 (26) Value For Money 4.2 (1,624) Customer Service 4.8 (25) Customer Service 4.7 (1,427) ## Scratch & Screen alternatives Highest Rated [4.9 (248)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (398)](https://www.capterra.com/p/158382/Submittable/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (36)](https://www.capterra.com/p/232111/RQ-Awards/reviews/) Starting price $1275.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (156)](https://www.capterra.com/p/154791/ShortStack/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Awards Management Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc. Batch Processing Software's ability to perform similar action on multiple similar files simultaneously Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Contest Management Organize and manage interactive contests or challenges Scratch & Screen 23 features Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc. Software's ability to perform similar action on multiple similar files simultaneously Provides a channel for team members to share media files, communicate, and work together Organize and manage interactive contests or challenges Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Tracks metrics that provide insight into how a user interacts with any interface or product Manage entry processes via custom forms Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Store, manage and track all forms in a centralized location Identify and prevent suspicious activity Establish measurable goals and objectives and track their progress over a specific period of time Compile and organize data into specific metrics Create landing pages or online forms designed to capture new leads and prospects Manage the process of attracting and converting business prospects into leads Retrieval of embedded metadata that is present within a file Create content in various formats, such as print, PDF, HTML and more Strategize and implement rewards for returning customers, employees and other members Automatically calculate score after the assessment Market event via social media tools Edit text as needed Selects specific portions of images, files, texts, websites or documents Features 4.8 (26) 4.8 Based on 26 reviews ## Pricing Value for money 4.9 (26) Free Trial Basic €3,600 Per User,Per Year Value for money 4.9 (26) 4.9 Based on 26 reviews ## Support, customer service and training options Customer Service 4.8 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (25) 4.8 Based on 25 reviews ## User reviews Overall rating 4.9 Based on 26 reviews Filter by rating 5(24) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Andrea E. Art Arts and Crafts ### "App semplice e funzionale" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 19, 2020 Pros ottima giocabilità facile da usare e semplice da customizzare! Cons da migliorare la facilità di integrazione in altri software, cosi da rendere più facile l'integrazione e la giocabilità. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User CEO Marketing and Advertising ### " Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 8, 2020 Pros The product is perfect for lead conversion Cons It would be interesting to have a series of connectors ready for major loyalty programs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Davide B. Sales Account Outsourcing/Offshoring ### "Play smart with your customers!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 4, 2020 I got to try this platform thanks to the Company I work for and it has been a very pleasant discovery. Smart, super simple and innovative. It allows you to increase the engagement with your Customers, even in a delicate moment like the one we are experiencing due to Covid19. The OCR system for images recognition works perfectly and the fact that the platform can be integrated via API with any CRM software, makes the user experience more complete. Fantastic partner and super team to work with. Pros Inegrable, User Friendly, Engaging, Reliable technology. Cons No difficulty encountered for the use made. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MP milena p. impiegato Banking ### "Concorsi "Possiamo" e "Giro Rosa Iccrea"" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 3, 2020 Pros L'utilizzo del qr-code incrementa la facilità e la dinamicità di gioco. Buona la dashboard di analisi dati Cons impossibilità di partecipare al concorso da desktop Reasons for choosing Scratch & Screen costo ridotto della piattaforma Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PB Paolo B. Sales Manager Information Technology and Services ### "Consumer Engagement Digital Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2020 It is possible to involve consumers with digital interactions. Data collection of its customers. High customer loyalty Increase ROI campaing. Pros Scratch & Screen is a very functional and useful digital software. Easy to set up. Simple to use. Cons Nothing, no negative evidence in our business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FZ Fabio Z. Business Development Manager Information Technology and Services ### "Innovative and perfect for offline and online merging in customer journey" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 2, 2020 New proposition for retailers for multichannel presence Pros The ideal link to involve the offline customer into the online customer journey. Capitalise the offline visitor via a retargeting with online and ecommerce presence. Cons Loyality programs integration with external solutions Reasons for choosing Scratch & Screen Quality, innovation and vision Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Diego B. Resp new business Internet ### "A new very interesting opportunity " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2020 he found it an excellent opportunity for retailers and all those businesses that need a quick and efficient package to try Pros it is a very simple, practical and intuitive software to use Cons It is ok like this. I can't find any other improvements to make Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Sandro P. CEO Telecommunications ### "My experience with S&S " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 25, 2020 We target mid sized companies with the idea that gamification is the right solution to customer experience problems Pros The solution target an interesting market with an easy to use approach that perfectly fits with SMB needs Cons Probably the UI needs some improvements in the future Reasons for choosing Scratch & Screen For personal trust in the entrepreneurs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User CEO Management Consulting ### "consumer engagement and management platform " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 22, 2020 We were looking for consumer engagement solutions to meet the needs of support and sales promotion, loyalty and omnicanality. Scratch&Screen is the answer to these needs: a platform for consumer engagement and management through simple, powerful, scalable and fun rewarding operations for the user. Pros \- Fully "as a service" - 1 hour to create a demo campaign; less than 4 hours for a production campaign - Various systems of engagement: unique codes, tickets, tax receipts, pos receipts, rfid - Various rewarding systems: random, first engagement, rush and win, instant win - Engagement from different clients (apps, web pages, totems, pos) - Chat bots for consumer assistance during engagement - Complete with all stages of engagement: consumer research --> consumer promotion on social media --> consumer engagement --> consumer reward delivery --> real time analysis reaching targets --> better campaign analysis --> integration of CRM systems, MKTG mail, SMS marketing - In compliance with GDPR and Presidential Decree no. 430/2001. Cons It would be interesting to have statistics on consumers' buying habits Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Cinzia M. head of bu Marketing and Advertising ### "Lead generation and gamification to boost your business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2020 A very reliable and competent team it is a very important additional value of this software Pros It is flexible and reliable. It allows to collect data GDPR complaint. Cons Could be useful to design a better greahic design section Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Marco R. sales Information Technology and Services ### "semplicità e grandi potenzialità " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2020 grandissimo strumento di lead generation Pros UTILE, simpatico, facilissimo da usare, anche da smartphone Cons niente, è flessibile anche nelle opzioni di acquisto Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Emilia B. partner Marketing and Advertising ### "Revolutionary digital marketing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2020 Pros Highly customizable, innovative solution to engage customers in an interactive and pleasant way Cons Nothing in particular, it's easy to use and higly integrable with other applications Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Paolo D. Associate Publisher Broadcast Media ### "Usefull & Flexible" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 18, 2020 I appreciated the support and availability Pros The part that we liked most is the ease of use and flexibility. It is a quickly customizable solution and allows you to quickly configure solutions for our clients Cons Nothing in particular: the solution has met expectations and allows us to better manage the various initiatives of our customers Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Simona S. Account Entertainment ### "S&S - Best engagement marketing solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2020 Pros Product easy to use. S&S is intuitive and has a efficient customer care Cons I have no objection to make. I think it's a good tool Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Luciana G. Web Strategist Graphic Design ### "a very good marketing platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 14, 2020 I used it successfully to promote a sweepstakes using a digital marketing platform Pros For a good lead generation management, organizing prize competitions with receipts, it's very easy. Cons I didn't find difficulties, it's very simple Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RP Raffaele P. Manager Marketing and Advertising ### "Best value for money, flawless setup " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2020 Pros It's perfectly fit our needs, very fast to adapt for suit our client needs Cons More choice on gaming interface, but not a great issue Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Stefano S. Creative Director Marketing and Advertising ### "Great Software, best support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 13, 2020 Pros Ease of use, reporting features, tech support Cons Graphic customization is possible but it could be more user frendly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Project Manager Information Technology and Services ### "Let your customer play a game, and wish to play again" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2020 As a consultant i suggested this product to several of my customers, and all of them gave me a very positive feedback Pros The product is based on a simple yet powerful idea: when a consumer buys something she just needs to open the app and frame the ticket, and she is allowed to play a virtual scratch&win game with prizes offered both by the seller and/or the software vendor. The game is quick and easy to play, and the user interface is appealing. Talking about the server side, although there are lots of available configuration options the setup of a campaign is a straightforward process thanks to the proactivity of the customer service; and the powerful technology under the hood gives a high level of security and reliability Cons The next step may be reaching a higher level of integration with the sellers' point-of-sale systems, so that the consumer/user would not need to phisically handle the ticket; i believe the product has some capabilities of the kind, but i suppose it would need to be more widespread before for such a configuration to become used in practice Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Ceo Marketing and Advertising ### "Best Marketing App on Shopping Field" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2020 Pros Easy adoption and progressive web app is really intuitive. Wonderful statistical dashboard. Cons Maybe it will be better to have on online guide about the features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 8, 2020 Thanks a lot for your review! SN Simona N. General Manager Marketing and Advertising ### "Good platform form gamification" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 7, 2020 I created some fast solution for event lead generation. This kind of operation are low budget and need fast times. Pros It' a good proposal for my customers, beacause has a good value for money and it's really not expensive, so it is possible to use it for a lot of situations Cons I don't see real critical issues. This software is dedicated to a specific kind of marketing campaigns and works very well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LL Lorenzo L. Owner Marketing and Advertising ### "Easy to use, fast to setup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 7, 2020 Pros It has an internal function of invoice scan and OCR that is really easy to use, fast and effective. The setup is fast and so is possible to start a campaign in a few time. Cons It could be improved some more fidelity functions. Reasons for choosing Scratch & Screen Less expensive and faster to deliver Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Stefano d. Sales Manager Events Services ### "Scratch&Screen...what else?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2020 100% positive Pros Through S&S we ​​have provided a new engagement experience to the audience of our event. Simple and intuitive platform, excellent result. Cons Nothing. It responded very well to all our needs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Natale M. Art director Design ### "My using " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 7, 2020 Wonderful Pros Easy to use for all people. Light and perosanikzzable interface with perfect support for technical problem. Cons Perfect using for simple interface this software are perfect for all brand. Easy, economics and funny. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PG PATRIZIA G. legale rappresentante Legal Services ### "OTTIMO FORNITORE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2020 MASSIMA DISPONIBILITA' Pros LA FACILITA' D'UTILIZZO E L'INTUIZIONE, ottimo da proporre ai miei clienti Cons LA GRAFICA poco d'impatto, forse dovrebbe essere più accattivante Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Barbara M. Legale Rappresentante Legal Services ### "Fornitore perfetto" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2020 Grande affidabilità Pros Intuitivo e di facile utilizzo. Sicuramente da utilizzare per diverse tipologie di Clienti Cons Nulla. L'unica cosa che si potrebbe dire è sulla grafica Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Popular comparisons [Kahoot! vs Scratch & Screen](https://www.capterra.com/compare/156399-192363/Kahoot-vs-Scratch-Screen)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)